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Graziella Gold Hotel

Central hotel connected to a shopping centre in Istanbul with a full-service spa

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Photo gallery for Graziella Gold Hotel

Enjoy the city view from our outdoor terrace, featuring comfortable seating and stylish tables.
Enjoy a diverse spread of international cuisine at our buffet, featuring a variety of pasta, fruits, and vegetables.
Step into the Grazella Gold Hotel, where a grand staircase leads to a welcoming reception area.
Three beds with white bedding and throw pillows line the wall, accompanied by a flat-screen TV and a large mirror.
Relax by the pool, surrounded by a soothing water feature and lush greenery.

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Pool
  • Spa
  • Room service
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double or Twin Room

Relax in a spacious room with a large bed, flat-screen TV, and city views.

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Economy Double Room

Relax in a spacious room with a large bed, mirror, and desk.

Economy Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Triple Room

Two single beds with white linens and throw pillows, a flat-screen TV, and a large mirror adorn this stylish room.

Comfort Triple Room

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 269 sq ft
  • City view
  • Sleeps 3
  • 3 Single Beds OR 1 Large Single Bed and 1 King Bed

View all photos for Deluxe Double or Twin Room

Relax in a spacious room with a large bed, flat-screen TV, and city views.

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Economy Double or Twin Room

Two single beds, a seating area, and a large flat-screen TV make this room a comfortable retreat.

Economy Double or Twin Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Standard Triple Room

1 bedroom, premium bedding, down duvets, minibar

Standard Triple Room

  • Sleeps 3

View all photos for Standard Double or Twin Room

1 bedroom, premium bedding, down duvets, minibar

Standard Double or Twin Room

  • Sleeps 2

View all photos for Standard Single Room

1 bedroom, premium bedding, down duvets, minibar

Standard Single Room

  • Sleeps 1

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About the area

Map
Küçük Langa Sokak No:2, 34096, Aksaray, Istanbul, Aksaray, 34096

What's nearby

  • Grand Bazaar - 20 min walk - 1.1 miles
  • Sultanahmet Square - 3 min drive - 1.6 miles
  • Blue Mosque - 4 min drive - 2.3 miles
  • Hagia Sophia - 5 min drive - 2.6 miles
  • Galata Tower - 5 min drive - 2.3 miles

Getting around

  • YeniKapi Station - 5 min walk
  • Yusufpasa Station - 6 min walk
  • Sabiha Gokcen International Airport (SAW) - 52 min drive

Restaurants

  • ‪Cafe Carmen - ‬1 min walk
  • ‪Pamir Hotel&Disco - ‬3 min walk
  • ‪Gazientepli Bahaddin Usta Ve Kardeşler Sofrası - ‬2 min walk
  • ‪Suffa Et & Kebap - ‬2 min walk
  • ‪Sekiz Kardeşler - ‬4 min walk

About this property

Graziella Gold Hotel

Hotel near Grand Bazaar
Consider a stay at Graziella Gold Hotel and take advantage of an airport shuttle, a rooftop terrace and dry cleaning/laundry services. Treat yourself to a Swedish massage at the on-site spa. The on-site Turkish cuisine restaurant, Chicken and Chicken, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a steam room.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool, with sunloungers
  • A round-trip airport shuttle (surcharge), express check-out and express check-in
  • Free newspapers, luggage storage and a porter/bellboy
  • A front desk safe, massage treatment rooms and a banquet hall
Room features
All guest rooms at Graziella Gold Hotel have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and hairdryers
  • 102-cm LED TVs with premium channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

Arabic, English, Farsi, Russian, Turkish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 10

Restaurants on site

  • Chicken and Chicken

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 102-cm LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 10

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Property Registration Number 22298
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 10:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Graziella Gold Hotel Hotel
Graziella Gold Hotel Istanbul
Graziella Gold Hotel Hotel Istanbul

Frequently asked questions

Does Graziella Gold Hotel have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 10:00 AM to 10:00 PM.

Is Graziella Gold Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Graziella Gold Hotel?

There is free parking nearby.

What time is check-in at Graziella Gold Hotel?

Check-in begins at noon.

What time is check-out at Graziella Gold Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Graziella Gold Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 50 per vehicle applies.

Where is Graziella Gold Hotel located?

Located in Istanbul City Center, this spa hotel is within 1 mile (2 km) of Yenikapi Ferry Terminal and Grand Bazaar. Blue Mosque and Hagia Sophia are also within 2 miles (3 km). Yusufpasa Station is 6 minutes by foot and Aksaray Tram Station is 8 minutes.

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Graziella Gold Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 55 reviews
Rating 8 - Good. 18 out of 55 reviews
Rating 6 - Okay. 6 out of 55 reviews
Rating 4 - Poor. 8 out of 55 reviews
Rating 2 - Terrible. 5 out of 55 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

amal

Liked: Cleanliness
Disliked: Amenities
Very bad smell
Stayed 2 nights in Jun 2025

8/10 Good

Nedzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bra
Stayed 7 nights in Nov 2024

10/10 Excellent

Imtiaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend it.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

Okay

Okay
Stayed 9 nights in Jan 2025

2/10 Terrible

Faisal

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately, my experience with this hotel was far from what I expected, especially given the service they promised. Before my arrival, the hotel asked if I’d like them to arrange a taxi transfer, which I confirmed. However, I had to call multiple times—over several days—to get any real response. Each time, I was either redirected or given incorrect contact numbers. The number listed on their website and in their automatic messages led to a former staff member who no longer worked there, which added to the confusion. I ended up messaging about five different people just to confirm my VIP transfer, something that should have been simple and handled professionally. When I finally arrived, the hotel itself was disappointing: the room was not very clean, and the staff seemed disorganized and indifferent. Basic requests were met with delays or ignored altogether. Overall, the lack of coordination, unprofessional service, and poor communication made the experience more stressful than it needed to be. I would not recommend this hotel to travelers expecting reliability or proper customer care.
Stayed 3 nights in Jul 2025

6/10 Okay

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have climb stairs with luggage they do have lift but you climb some steps to reach reception area.outside the hotel is noisy too crowded all the time. For breakfast no much choice it’s just basic things.
Stayed 2 nights in Apr 2024

4/10 Poor

Sabine

Liked: Cleanliness, staff & service
Disliked: Amenities
Well the location is great and the staff is amazing. I booked this hotel for it's location and the fact that it has a pool, hot tub and Hammam. So to get into the Hammam is nearly impossible since it is constantly packed with local dudes already waiting on line. I was wondering why there are so many Thai women.... Well... A bunch of guys who were in the sauna with me confirmed that this is not your regular Hammam and massage place. The hot tub was never working sand the pool was cold. So much to me enjoying the relaxing part of the hotel. Now the room, the shower water takes forever to warm up. And it was November and it was freezing in the room. There was no heater. Breakfast kind of plain and simple.
Stayed 13 nights in Nov 2022

4/10 Poor

Abigail

Disliked: Cleanliness, property conditions & facilities
Dieses Hotel hat auf jedenfall keine 4* verdient, da von 4* nichts zu sehen war sei es vom frühstück bis zur Sauberkeit. Dieses Hotel würde ich nicht weiterempfehlen.
Stayed 5 nights in Jun 2025

6/10 Okay

Cheima

Disliked: Amenities, property conditions & facilities
Personnel au top sympathique très serviable , mais conditions de l’hôtel à revoir petit déjeuner. À revoir aussi il n’y a pas assez de sucré .Odeur des canalisations horrible .
Stayed 2 nights in May 2025

2/10 Terrible

Loghman

Stayed 2 nights in Apr 2025

10/10 Excellent

Seda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar temiz ve yeni çalışanlar güleryüzlü merkezi
Stayed 2 nights in Apr 2025

10/10 Excellent

eva

Good service, Very communicative
Stayed 1 night in Mar 2025

8/10 Good

Sabah

Stayed 2 nights in Mar 2025

4/10 Poor

Cristine

Liked: Cleanliness
It's a clean but very small room, the hotel haven't any AC and it's very hot . but I like the hotel it's very near of everything when u go shopping in grand bazaar . And it's a good service ! I would like to thank Ali and Joseph . They are really helpful to us , easy to communicate .asking them for help about the transportation to airport and they fixed taxi to us early in the morning . I'm very pleased and happy . Thanks guys !!
Stayed 3 nights in Mar 2025

10/10 Excellent

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Abdikarin

Liked: Cleanliness, staff & service, room comfort
Very good
Stayed 5 nights in Feb 2025

8/10 Good

Monique

Sehr sehr laut. Man bekommt von allen Zimmern was mit. Wer Ruhe haben möchte auch von der Lautstärke draußen sollte lieber ein anderes Hotel nehmen. Ansonsten waren wir zufrieden
Stayed 4 nights in Mar 2025

6/10 Okay

Marine

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

Fabian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nicht zu empfehlen – lebensgefährlich! Unser Aufenthalt in diesem Hotel war eine Katastrophe. Das gesamte Hotel war extrem dreckig, die Lage unsicher, und es war durchgehend unerträglich laut – an Schlaf war kaum zu denken. Besonders enttäuschend war das Dampfbad, das einfach nicht funktionierte – pure Täuschung. Doch das Schlimmste war der gefährliche Pool: An der Seite hingen zwei Kabel mit Draht an der Wand, nur 15 cm vom Wasser entfernt! Das ist eine absolute Lebensgefahr und völlig inakzeptabel. Das einzig Positive an unserem Aufenthalt war das freundliche und hilfsbereite Personal. Doch das kann die gravierenden Mängel nicht ausgleichen. Fazit: Dieses Hotel verdient die Note ungenügend. Nie wieder!
Stayed 4 nights in Jan 2025

4/10 Poor

Yusuf

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Die Zimmern sind sehr eng und mega undicht. Man hat alles gehört von der 4.Etage was die Leute geredet haben bei geschlossener Fenster. Dampfbad hat nicht funktioniert sowie der Whirlpool. Das Personal ist super freundlich und Hilfsbereit aber die lage vom Hotel ist sehr schlecht. Überall liegt müll und man fühlt sich dort sehr unsicher. Am Poll hingen 2kabel über wasser da hatte ih angst das da irgendwas passiert und das ist für mich ein NO GO!!!
Stayed 6 nights in Jan 2025

8/10 Good

Olivia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Hajar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Die Mitarbeiter im Hotel waren alle sehr freundlich und hilfsbereit
Stayed 6 nights in Oct 2024

4/10 Poor

Abdel

Stayed 1 night in Nov 2024

10/10 Excellent

Donia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024