Family Room | Egyptian cotton sheets, premium bedding, minibar, blackout curtains

Reviews of Genius Hotel Istanbul

Genius Hotel Istanbul
Kutlugün Sokak, No.9, Istanbul, Istanbul

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 62 reviews" "
Rating 8 - Good. 17 out of 62 reviews" "
Rating 6 - Okay. 2 out of 62 reviews" "
Rating 4 - Poor. 1 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Abbos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Hotel Management on 1 Feb 2024
Dear Asep thank you very much for your rewiev. Hope to see you again.

10/10 Excellent

Mehul Abhay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay location at sultan Ahmed
Stay was safe and comfortable. The staff hospitality was excellent, taking extra efforts to ensure all are needs were taken care. Hotel is at prime location, with less than 5 min walk to hagia Sofia and many eateries around. Rooms were clean and spacious. They also had their sweet shop which offered us discounts, for take aways.
Stayed 3 nights in Oct 2023
Response from Hotel Management on 17 Nov 2023
Dear Mehul, thank you very much for taking your precious time to give us your valuable review . I am sure that my staff really enjoyed serving to all you as much as you enjoyed your stay at Genius Hotel Istanbul:)

10/10 Excellent

manisankar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walkable distance to main attractions and public transport. The staff are very helpful and friendly.5 star for the customer service.helped us to get a local SIM and also booked few tours for us. Very clean and reasonably spacious room. Lots of restaurants near by, and taxi rank with in a minute walk, about 800lira to Istanbul airport. Thank you guys, you all awesome and made our stay very comfortable
Stayed 6 nights in Oct 2023
Response from Hotel Management on 31 Oct 2023
Dear Manisankar, First of all thank you very much for choosing us and for your lovely review. Really nice to meet you. Hope to see you again:)

10/10 Excellent

Anatoli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Management on 20 Sept 2023
Dear Anatoli, thank you so much.

10/10 Excellent

Amna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Must Stay!
I have stayed here multiple times and I absolutely recommend this place for you and your family. The staff here are the most hospitable and sweetest people you will meet that will go out of their way to make you feel at home and help you whenever you need. Very personable people and great clean nice rooms that is located walking distance to Hagia Sophia and other popular spots. A must stay!
Stayed 3 nights in Jul 2023
Response from Hotel Management on 22 Aug 2023
Dear Siddiqui, thank you so much for your lovely review. Really nice to meet you. We hope to see you again. Takme care.

8/10 Good

Irenre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
AC was not working. Could not sleep because of the heat. Repair cannot be done because of the holiday which is not an excuse.
Stayed 4 nights in Jun 2023
Response from Hotel Management on 6 Jul 2023
Dear Irene, thank you very much for information. We will work hard to do eveyrthing best.

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Management on 3 Jul 2023
Thank you so much Irene. Hope to host you again. Sincerely

10/10 Excellent

Mustafa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 6 nights in Apr 2023
Response from Hotel Management on 1 May 2023
Mustafa bey, öncelikle sizleri tanımak çok güzeldi. Umarım tekrar sizleri ağırlarız. Tüm arkadaşlarımız adına teşekkür ederiz.

10/10 Excellent

salah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in good location the stuff so friendly specially the overnight I forgot he’s name they offer to keep the luggage after the check out time and for the c/i I checked in with no charge I recommend it
Stayed 5 nights in Feb 2023
Response from Hotel Management on 8 Mar 2023
Dear Salah, First of all thank you very much for choosing us and for your lovely review. Really nice to meet you. Hope to see you again:)

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genius hotel Istanbul
Hospitality, price, service, assistance with transportation logistic and booking was superb. It is not 5 star hotel, but very friendly and I felt like I was staying with my friends. It is what I value the most.
Stayed 3 nights in Dec 2022
Response from Hotel Management on 30 Dec 2022
Dear Larisa, thank you very much for taking your precious time to give us your valuable review . I am sure that my staff really enjoyed serving to all you as much as you enjoyed your stay at Genius Hotel Istanbul:)

8/10 Good

Elma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean but need to update their fridges.
Stayed 1 night in Oct 2022
Response from Hotel Management on 21 Oct 2022
Dear Elma, thank you very much for your review and information. Of course we will try to our best for our all guest every time and we will change someting in our hotel. Hope to host you again at our hotel. Sincerly

2/10 Terrible

Jose Enrique Azalde

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty, limited space isn’t that they show in pictures
Stayed 7 nights in Sep 2022
Response from Hotel Management on 29 Sept 2022
Dear Jose, First of all we would like to inform you that your reservation was Economy Room/Basement Floor-Single Room & Without Breakfast. But you came to hotel 2 people and you wanted upper floor room for free and with breakfast. We couldnt gave you that things. Also we organised for you private transfer you came to hotel with private car and you didnt pay you left. Please pay your transfer fee, otherwise staff has to pay.

10/10 Excellent

Olga

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best!!! Excellent staff!!! We had some issues with reservation at the beginning due to technical error but the manager solved everything within minutes. I definitely recommend this place.
Stayed 1 night in Sep 2022
Response from Hotel Management on 21 Sept 2022
Dear Olga,Thank you so much for your kind review. Really nice to meet you:) Hope to see you again.

10/10 Excellent

Hatice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for family, very clean and felt safe. I would recommend this hotel
Stayed 2 nights in Jul 2022
Response from Hotel Management on 24 Jul 2022
Dear Hatice, thank you so much for your lovely review. Hope see you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE BEST STAY
The owner was very friendly and helpful. My room was clean and the bed was comfortable. The location is amazing. I highly recommend this hotel.
Stayed 1 night in May 2022
Response from Hotel Management on 25 Jun 2022
Dear Valued Guest, Thank you very much for your lovely review. We hopw to host you again. Sincerely

10/10 Excellent

elwaleed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The home hotel
The hotel is very nice and very comfortable 👌 Amin and his team did every thing to make us feel like in home. He provided us with all the informations and arranged The PCR test and airport drop-off The Breakfast was nice and healthy It is not a 5 star hotel but it is best than 5 stars The area around the hotel is historical and full of tourists.. it is 24/7 open and many restaurants and activities to do I highly recommend this hotel When ever i visit IST it will be my place to stay I loved it 😍
Stayed 2 nights in Jan 2022
Response from Hotel Management on 31 Jan 2022
Dear Elwaleed, thank you very much for taking your precious time to give us your valuable review . I am sure that my staff really enjoyed serving to all you as much as you enjoyed your stay at Genius Hotel Istanbul:)

8/10 Good

Muneeb

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Friendly staff, pretty good rooms (except basement)
Stayed 2 nights in Jan 2022
Response from Hotel Management on 31 Jan 2022
Dear Muneeb, Thank yu very much for your review. We hope to see you again.

10/10 Excellent

monalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend.
Emin the hotel manager was wonderful, so was the rest of the staff. Great location. My stay here was amazing.
Stayed 2 nights in Dec 2021
Response from Hotel Management on 13 Jan 2022
Dear Monalisa we are very happy to met with you. Thank you verymuch for this lovely review. Hope to see you again.

10/10 Excellent

Muhammad Kamalnajmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a great stay! The room was very spacious and clean. The hotel is very close to the main attraction, Hagia Sophia. Lots of restaurants and bars around the area. My favorite is the terrace restaurants. They provide a great view of the area. Highly recommend this hotel to anyone who’s visiting Istanbul!
Stayed 1 night in Dec 2021
Response from Hotel Management on 24 Dec 2021
Dear Muhammad, tahnk you very much for your lovely review. Hope to see you again:) Sincerely

10/10 Excellent

Fatih Ozcan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Hotel Management on 14 Dec 2021
Dear Fatih, thank you very much for this review. Hope to see you again.

8/10 Good

Gino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget room
Very basic room for those on a budget. Room is small and not much space to move around much. Staff is more than helpful and polite. Clean room with heat and air conditioner. Nice location near lots of restos
Stayed 2 nights in Nov 2021
Response from Hotel Management on 30 Nov 2021
Dear Valued Guest, We are so happy after reading your latest review of the Hotel. Thank you for your comments about the property but more important for us, thank you for your comments about the service you experienced. We do take a lot of pride in creating experiences for our guests and I happy to learn you were able to enjoy it to the fullest! See you in your next trip to Istanbul

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem in a wonderful location
This is a family-style business in an excellent location, especially if you don't have a long stay in Istanbul. It is a 3-minute walk from most bucket list places you'll want to see in Istanbul. Topkapi Palace is 3 minutes away; Hagia Sofia 5 minutes; Blue Mosque 5 minutes: and the Hippodrome area is 6 minutes away. There's plenty more to do in the area, including plenty of restaurants, patisseries, souvenir shops and much more, including a tram that will take you to plenty of other interesting locations. Staff is wonderful; the place is clean and economical, and the showers are hot.
Stayed 6 nights in Nov 2021
Response from Hotel Management on 30 Nov 2021
Dear Stefanie, Thank you very much for taking the time to give us your feedback, We regularly make improvements to our service as a result of the valuable feedback we receive from our guests. We look forward to welcoming you back in the future.

10/10 Excellent

Liviu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Hotel Management on 8 Nov 2021
Dear Liviu, thank you very much for your rating, hope to see you again.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, nice people
Stayed 1 night in Sep 2021
Response from Hotel Management on 13 Sept 2021
Dear James, Thank you for writing your review about our hotel and the service. It was our pleasure to have you staying with us. We look forward to welcoming you back to the hotel on your next visit.

10/10 Excellent

Remus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay. Close to Hagia Sophia and to the center.
Stayed 1 night in Jul 2021
Response from Hotel Management on 12 Aug 2021
Thank you very much for this lovely review.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality with Value
A small but luxurious hotel with a fantastic host Emin. So close to Hagia Sophia just one minute walk. I recommend this quaint place for value and quality.
Stayed 2 nights in Jul 2021
Response from Hotel Management on 14 Jul 2021
Dear Brian, Thank you for writing your review about our hotel and the service. It was our pleasure to have you staying with us and I am so glad the staff and facilities of the hotel exceeded your expectations.The highest level of guest satisfaction are really important for us,so we would like to thank you again for your kind words.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. I still remembered the smiling face of Mr. Ameen and warm welcome of Mr. Farahat
Stayed 3 nights in Jun 2021
Response from Hotel Management on 5 Jul 2021
Dear Valued Guest, Thank you very much for your kind review. We are trying our best for you to have a good holiday. If you are happy, it is a pride for us. Sincerely

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, quite and clean rooom. Friendly staff. Nice location. Thanks for professional service😍
Stayed 1 night in Feb 2021
Response from Hotel Management on 12 Feb 2021
Dear Valued Guest; Thank you so much for taking the time to review Genius Hotel Istanbul. We appreciate your feedback and hope to welcome you back again soon. Sincerely

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Öncelikle harika bir konumda olan otel, odaları çok güzel ve geniş. Aileye uygun temiz ve hijyenli. Çalışanlar çok cana yakın, bize çok yardımcı oldular. Bize evimizde gibi hissettirdikleri için çok teşekkür ediyorum.
Stayed 1 night in Dec 2020
Response from Emin GÜLKAYNAK on 20 Dec 2020
Kenan bey yazmış olduğunuz bu değerli yorumunuz için çok teşekkür ediyoruz. Sizleri evinizde gibi hissettirmiş olmak büyük bir onurdur. Hizmetimiz daima artarak devam edecektir. Umarım sizleri tekrar ağırlarız. Saygılarımızla

10/10 Excellent

Jackie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amaizing. sensational people, very helpful, dedicated to the profession, I warmly recommend.
Stayed 1 night in Nov 2020
Response from Emin GÜLKAYNAK on 4 Dec 2020
Dear Jakie, Thank you for your kind comments. It was a pleasure for us to host such a good people like you. I really glad to meet you. Genius Hotel Istanbul is your home, whenever you want we are always here for you. Thank you for everything. Hope to see you soon again. Best Regards,

10/10 Excellent

JamesPeter, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing boutique hotel just a couple of steps from Hagia Sophia and Topkapi Palace. Very nice and large rooms. Very clean room and bathroom. Super wifi. Mr Emin is always ready to help you for your all needs. Genius is defınetely my first hotel choice in Istanbul.
Stayed 1 night in Nov 2020
Response from Emin GULKAYNAK on 3 Dec 2020
Dear James, Thank you for writing your review about our hotel and the service. It was our pleasure to have you staying with us and I am so glad the staff and facilities of the hotel exceeded your expectations.The highest level of guest satisfaction are really important for us,so we would like to thank you again for your kind words. I look forward to welcoming you back to the hotel on your next visit.

10/10 Excellent

Rahil

Stayed 7 nights in Jul 2023
Response from Hotel Management on 31 Jul 2023
Thank you so much Rahil. Hope to host you again. Sincerely

10/10 Excellent

melike

Stayed 2 nights in Jul 2023
Response from Hotel Management on 8 Jul 2023
Melike hanım vermiş olduğunuz puan için çok teşekkür ederiz. Sizleri tekrar ağırlamak nasip olur umarım.

8/10 Good

ALEJANDRO

Travelled with family
Liked: Staff & service
Habitacion muy pequeña para 4 personas, baño pequeño. El baño algo descuidado y la limpieza del mismo.
Stayed 1 night in Jun 2023
Response from Hotel Management on 3 Jul 2023
Dear Alejandro, we would like to thank you for information we will work hard to do the best everything.

10/10 Excellent

Kenza

Stayed 2 nights in Jun 2023
Response from Hotel Management on 29 Jun 2023
Thank you so much

10/10 Excellent

Heriko

Stayed 3 nights in Mar 2023
Response from Hotel Management on 27 Mar 2023
Dear Heriko, thank you very much. Hope to see you again.

10/10 Excellent

Gustavo

Stayed 1 night in Jan 2023
Response from Hotel Management on 8 Mar 2023
Dear Gustavo, thank you very much for this rating, hope to see you again:)

8/10 Good

nedjoud

Response from Hotel Management on 11 Feb 2023
Thank you very much.

4/10 Poor

Erkan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Wenn man Stornieren hätte können und es nicht zu Spät gewesen wäre ,hätten wir nie da übernachtet. Bilder sind nicht das was die Unterkunft wirklich ist, leider. Aber das sind die meisten bei Expedia nicht.
Stayed 2 nights in Oct 2022
Response from Hotel Management on 12 Nov 2022
Erkan bey yazmış olduğunuz yorumu yanlışlıkla yazdığınızı telefon gorüşmemizde de teyit ettiniz fakat defalarca iletişime geçmeye çalışsanızda çalışsakta bu yorumu Expedia nın düzeltmeniz için size şans vermemesi bizleri derinden üzdü. Odalarımız ve fotoğraflarımız birebir aynıdır hatta ve hatta metre ile bizzat olçerek bilgilere yazdık. Ayrıca diğer misafirlerimizinde emin olabilirlerki otelimiz aile otelidir ve temizlik bizim için en onemli kuraldı. Umarım başka bir zamanda sizleri tekrar ağırlarız ve doğru yorumunuzu alırız:)

6/10 Okay

jerome

Liked: Cleanliness, staff & service, amenities
Très correct pour le prix
Stayed 7 nights in Sep 2022
Response from Hotel Management on 7 Oct 2022
Dear Jerome, thank you for the review. Hope to see you again.

8/10 Good

sid ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Super séjour à Istanbul, ça nous fait rêver, toute fois je remercie l'ensemble du personnel de l'hôtel genius et surtout à son manager super sympa et à l'écoute. Super situation géographique, hôtel à recommander.
Stayed 7 nights in Sep 2022
Response from Hotel Management on 21 Sept 2022
Dear Ahmad, thank you very muhc your review. We hope to see you again.

8/10 Good

Mustafa

Travelled with family
Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2022
Response from Hotel Management on 2 Sept 2022
Mustafa bey, değerli puanlamanız için çok teşekkür ederiz. Sizleri her zaman ağırlamaktan onur duyarız. Saygılarımızla

8/10 Good

Khaled

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2022
Response from Hotel Management on 24 Jul 2022
Thank you very much Dear Khaled.

10/10 Excellent

F.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its just 5 min walk from Aya Sofia mosque!
Stayed 1 night in May 2022
Response from Hotel Management on 25 Jun 2022
Dear Valued Guest, thank yoıu very much for your review. Hope to host you again.

8/10 Good

Besnik

Stayed 7 nights in May 2022
Response from Hotel Management on 30 Dec 2022
Dear Besnik, thank yoıu very much for your review. Hope to host you again.

10/10 Excellent

Nackhoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗함 직원이 친절함 영어소통 원활
Stayed 1 night in Feb 2022
Response from Hotel Management on 7 Mar 2022
Dear Nackhoon, thank you for your good review. hope to see you again:)

10/10 Excellent

Coen

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022
Response from Hotel Management on 31 Jan 2022
Dear Coen thank you very much. Hope to see you again.

10/10 Excellent

Zeynep Sezgi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz ve konforlu odalar, bu fiyata çok iyi bir hizmet aldık. Tekrar kalacağım bir yer oldu. Teşekkürler.
Stayed 1 night in Jan 2022
Response from Hotel Management on 31 Jan 2022
Zeynep Hanım bu güzel yorumunuz için çok teşekkür ederiz. Sizleri tekrar ağırlamaktan onur duyarız.

8/10 Good

mahmut

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
yeni bir otel personel heyacanli ve istekli.
Stayed 2 nights in Dec 2021
Response from Hotel Management on 24 Dec 2021
Mahmut Bey, Bu güze yorumunuz için çok teşekkür eder. Tekrar bekleriz.Saygılarımızla

8/10 Good

SERGEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Hotel Management on 11 Nov 2021
Dear Sergey, thank you very much. Hope see you again.