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Reviews of Galata Rasso Boutique Hotel

Galata Rasso Boutique Hotel
Simsir Sk. 18, Istanbul, Istanbul

Reviews

9.4

Exceptional

Rating 10 - Excellent. 7 out of 8 reviews" "
Rating 8 - Good. 0 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for 3 nights and it’s a great little property, check in was simple and easy. The staff was always friendly and helpful. There is a restaurant attached to the property, we did not eat there but it looked good if you need a bite to eat. The hotel is within walking distance of public transport, sights such as the Galata tower, the Bosporus and so forth. Room itself was small, but it was clean and comfortable for two people.
Stayed 3 nights in Oct 2023
Response from Ibrahim from Reception of Galata Rasso Hotel on 23 Oct 2023
Thank you for your nice evaluation. We were happy to welcome you. We are waiting for you again.

4/10 Poor

Federico

Disliked: Staff & service, property conditions & facilities
Very disappointing hotel with bad service
Hotel management is very poor. During a 3 day stay, I spoke with 5 different receptionist and no hotel manager. Check-in late at night and apparently our room was occupied so was put in another room temporarily with little amenities. The following morning had to leave the luggages at reception until another room was ready in the afternoon. Little apologies or explanation give because staff speak very little English. Overall, the location is ok but it is on a loud commercial back street with lots of garbage. Rooms look nice on photos but in reality are quire scruffy and could do with some properly cleaning. Not recommended, not even for a low price, primarily because staff do not speak English so you cannot really complain or get things sorted out.
Stayed 3 nights in Aug 2023

10/10 Excellent

SANNIDI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a few days in this hotel and had a very pleasant stay! The location was great and the staff were welcoming. The walk is a bit on the uphill but that applies for almost the whole of Istanbul. I would love to come back to this place. The view from our window was insane!
Stayed 3 nights in Jul 2023
Response from Hajy on 28 Jul 2023
We are happy if we made you satisfied. We will be waiting for next time.Receptionist Hajy

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service! Great location!
Stayed 5 nights in Sep 2022
Response from GalataRasso on 25 Sept 2022
Thanks. We are waiting all time

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new place! Some features are still being completed though nothing that interfered with my stay. I had a lovely room on the 3rd floor with a great view out the floor to ceiling windows. While it is well located right beside the busy Galata Tower area, my room was peaceful and quiet. I’d love to stay here again!
Stayed 2 nights in Jul 2022
Response from Hajy on 9 Sept 2022
We will be waiting for you always. Thanks

10/10 Excellent

Dilek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is actually amazing! I travelled from London to see Istanbul and ended up staying at the best hotel. The location itself is a 10 out of 10. I would like to thank all the staff members for the amazing experience. Hope to see you guys soon!
Stayed 1 night in Jul 2022
Response from berfin on 20 Jul 2022
thanks for everything Berfin:)

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tolle Unterkunft , sehr sauer , super nettes Personal . Wir kommen wieder ;)
Stayed 4 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GalataRasso on 14 Oct 2023
THANKS FOR YOUR ATTENTION !