The staff was great. The hotel just isn't ready for visitors. So many things broken or not working in every room (I stayed in 3 during my time there), simple things like showers don't drain, terrible smell where the floors are rotting under them because they don't drain and toilets not flushing, every room with half of the light bulbs not working, WiFi too weak for work unless you're in the room sitting right on top of the router. It needs some serious downtime and renovation. But the staff is very great and they try to make your stay enjoyable. I'm just not sure if they really understand what a hotel is supposed to be. Their management seems to get by with as little amenities or renovation as possible, and if they are penny pinching too much to even change light bulbs, then I think you know what kind of stay you can expect here. Decent hotel for the price, just don't pay too much. It's not worth it. Pictures on the site are way more than what you're going to get in real life. But the staff is great, and they tried their best. I appreciate them very much. The location is 2 blocks from a Metro stop though, which is extremely helpful. So that's a big plus compared to many others in a similar price range. Most of those are out in Narnia somewhere. So this isn't bad, just...not great. And needs a lot of construction work. A LOT.