4/5 Good
Verified traveller
15 Feb 2021
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2021
Overview of Divan Istanbul City
Photo gallery
Divan Istanbul City
3.8/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
Trump Towers Istanbul10 min walk
Istanbul Sapphire4 min drive
Dolmabahce Palace11 min drive
Istanbul (IST)32 min drive
Choose dates to view prices
About this area
Istanbul
Located in Istanbul's Sisli neighbourhood, Divan Istanbul City is in the city centre and near a metro station. Dolmabahce Palace and The Egyptian Bazaar are notable landmarks, and travellers looking to shop may want to visit Grand Bazaar and Trump Towers Istanbul. Check out an event or a game at Vodafone Arena, and consider making time for Isfanbul Theme Park, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
View in a map
What's nearby
- Trump Towers Istanbul - 10 min walk
- Istanbul Sapphire - 4 min drive
- Bosphorus Bridge - 9 min drive
- Dolmabahce Palace - 11 min drive
- Taksim Square - 20 min drive
Getting around
- Istanbul Sogutlucesme Station - 8 min drive
- Gayrettepe Station - 11 min walk
- Istanbul (IST) - 32 min drive
Restaurants
- Divan Pub — 1 min walk
- Divan Over time — 1 min walk
- Ünsal Büfe - 3 min walk
- Şiva Düruç - 3 min walk
- Bahce Cafe & Ev Yemekleri - 3 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi and wired Internet
Parking and public transport
- Secured covered valet parking on site (EUR 3.00 per night; includes in/out privileges)
- Wheelchair-accessible parking available
- Height restrictions apply for on-site parking
Food and drink
- Continental breakfast available for a fee daily 7 AM–10 AM: EUR 8 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- 24-hour room service
Things to do
- Fitness centre
- Full-service spa
- Sauna
- Steam room
Family friendly
- Laundry facilities
- Snack bar/deli
- Soundproofed rooms
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
Languages spoken
- English
- French
- Russian
- Turkish
Business services
- 24-hour business centre
- Computer station
- Conference centre
- Meeting rooms
Outdoors
- Garden
- Terrace
Spa
- 2 treatment rooms
- Couples treatment room(s)
- Massage - Swedish
- Massage/treatment rooms
- Sauna
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
- Heating
- Pillow menu
- Premium bedding
Bathroom
- Free toiletries
- Hairdryer
- Shower
- Towels
Entertainment
- 36-inch LED TV
- Premium channels
- Satellite channels
Food and drink
- Electric kettle
- Free bottled water
- Free tea bags/instant coffee
- Minibar
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- Safe
- Slippers
- Soundproofing
See similar properties
Policies
Check-in
Check-in from 2 PM - noon
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 15 per day.
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for continental breakfast: EUR 8 per person (approximately)
- Valet parking fee: EUR 3.00 per night (in/out privileges)
- Rollaway bed fee: EUR 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa
Property is also known as
Divan Hotel
Divan Hotel Istanbul City
Divan Istanbul City
Divan Istanbul City Hotel
Divan Istanbul City Hotel
Divan Istanbul City Istanbul
Divan Istanbul City Hotel Istanbul
Frequently asked questions
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Amenities
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6 Feb 2021
Disliked: Staff & service, amenities
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Liked: Cleanliness, staff & service, amenities, property conditions & facilities
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