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Overview of Divan Istanbul City

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Divan Istanbul City

4 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationTrump Towers Istanbul10 min walk
    Popular LocationIstanbul Sapphire4 min drive
    Popular LocationDolmabahce Palace11 min drive
    AirportIstanbul (IST)32 min drive

Choose dates to view prices

About this area

Istanbul

Located in Istanbul's Sisli neighbourhood, Divan Istanbul City is in the city centre and near a metro station. Dolmabahce Palace and The Egyptian Bazaar are notable landmarks, and travellers looking to shop may want to visit Grand Bazaar and Trump Towers Istanbul. Check out an event or a game at Vodafone Arena, and consider making time for Isfanbul Theme Park, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Trump Towers Istanbul - 10 min walk
  • Istanbul Sapphire - 4 min drive
  • Bosphorus Bridge - 9 min drive
  • Dolmabahce Palace - 11 min drive
  • Taksim Square - 20 min drive

Getting around

  • Istanbul Sogutlucesme Station - 8 min drive
  • Gayrettepe Station - 11 min walk
  • Istanbul (IST) - 32 min drive

Restaurants

  • Divan Pub — 1 min walk
  • Divan Over time — 1 min walk
  • Ünsal Büfe - 3 min walk
  • Şiva Düruç - 3 min walk
  • Bahce Cafe & Ev Yemekleri - 3 min walk

About this property

Divan Istanbul City

4-star Istanbul hotel in Sisli, walk to Trump Towers Istanbul
A full-service spa, a restaurant and a fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 162 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Conveniences include electric kettles and free tea bags/instant coffee, and guests will appreciate thoughtful touches such as pillow menus and slippers.
Divan Istanbul City offers 162 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Beds feature premium bedding. A pillow menu is available. 36-inch LED televisions come with premium satellite channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Istanbul hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Divan City SPA has 2 treatment rooms, including rooms for couples. Services include Swedish massages and massages. The spa is equipped with a sauna.

Guests under 6 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certification Program (Turkey)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global), Safe Travels (WTTC - Global) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (EUR 3.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Continental breakfast available for a fee daily 7 AM–10 AM: EUR 8 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Russian
  • Turkish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 36-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Safe
  • Slippers
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 2 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15 per day.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 8 per person (approximately)
  • Valet parking fee: EUR 3.00 per night (in/out privileges)
  • Rollaway bed fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 6 years old are not allowed in the spa

Property is also known as

Divan Hotel
Divan Hotel Istanbul City
Divan Istanbul City
Divan Istanbul City Hotel
Divan Istanbul City Hotel
Divan Istanbul City Istanbul
Divan Istanbul City Hotel Istanbul

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 268 out of 944 reviews
5 - Excellent 28%
Rating 4 - Good. 383 out of 944 reviews
4 - Good 41%
Rating 3 - Okay. 159 out of 944 reviews
3 - Okay 17%
Rating 2 - Poor. 63 out of 944 reviews
2 - Poor 7%
Rating 1 - Terrible. 71 out of 944 reviews
1 - Terrible 8%

4.0/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

3.8/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2021

1/5 Terrible

Travelled with partner
Disliked: Staff & service, amenities
Very rude staff, they asked for excessive rates for parking, ie asked 45TL for 1 hour parking for a hotel guest, whereas same parking facility charges normally 18TL. They were very rude when asked why. Also they tried to double charge the next day for breakfast, I had to correct them. It indeed felt like predatory attitudes towards guests.
Stayed 4 nights in Feb 2021

3/5 Okay

Travelled with family, Business traveller
Disliked: Staff & service
Very poor reception staff, unhelpful and unfriendly.
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2021

1/5 Terrible

Stayed 1 night in Dec 2020