Comfort Apartment (2+1) | Premium bedding, minibar, in-room safe, individually decorated

Reviews of Diamond Suite & Residence

Diamond Suite & Residence
Ergenekon Mahallesi, Dolapdere Caddesi No 106, Istanbul, Istanbul

Reviews

6.4
Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 3 out of 11 reviews" "

6.0/10

Cleanliness

5.6/10

Staff & service

9.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Vilma

Liked: Cleanliness, amenities, property conditions & facilities

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 8 nights in Apr 2021

8/10 Good

sina

Travelled with group
Stayed 6 nights in Sep 2019
Response from Mehmet on 12 Sept 2019
Sina Bey , Çok Teşekkür ederiz. Saygılarımızla

8/10 Good

A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the reception of the staff specially Mr Mustafa and his colleagues. I also liked the area access to the metro station, beautiful park, museum and different types of shops.
Stayed 10 nights in Aug 2019
Response from Mehmet on 2 Sept 2019
Dear Guest , Thank you very much for your good comment about our hotel. We hope to see you again. Best Regards

6/10 Okay

MUSTAFA Ozgur

Business traveller
Disliked: Room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Süleyman Ahmet

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

8/10 Good

adnan

Stayed 1 night in Sep 2021

10/10 Excellent

Jalal

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

2/10 Terrible

Orhan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yatağımızda bit, böcek , ne ararsanız mevcut du yıllarca otelde kaldık ben bu kadar iğrencini görmedim beterin beteri var arkadaşlar dikkat Edin, Hotels.com a yakıştıramadım böyle oteller mevcut olmamalı
Stayed 1 night in Feb 2020
Response from Mehmet on 19 Feb 2020
Sayın Orhan Bey , Değerli yorumunuz bizi derinden üzmüş olup , otelimizde ne sizin konakladığınız ne de diğer odalarımızdan bugüne kadar bu şekilde bir şikayet almadık. Zira otelimiz düzenli olarak ilaçlanmaktadır. Resepsiyona iletmiş olduğunuz , yerine getirilmesi imkansız isteklerinizin karşılanmaması sonucu , tamamen gerçek dışı ve ağır ithamlarınızdan dolayı üzüldüğümüzü belirtmek isteriz. Herşeye rağmen sizi tekrar otelimizde ağırlamaktan memnun olacağımızı bilmenizi isteriz. Saygılarımızla.

6/10 Okay

Ahmet

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 4 nights in Aug 2019
Response from Mehmet on 30 Aug 2019
Dear Guest , Thank you very much , We hope to see you again. Best Regards