Dedeman Istanbul

Photo gallery for Dedeman Istanbul

Primary image
Indoor pool, pool umbrellas, pool loungers
Indoor pool, pool umbrellas, pool loungers
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Overview of Dedeman Istanbul

Dedeman Istanbul

5.0 star property
Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
Yildiz Posta Caddest 50, Gayrettepe, Istanbul, Istanbul, 34340

Explore the area

  • Popular LocationAstoria Istanbul Shopping Center10 min walk
  • Popular LocationZorlu Performing Arts Center11 min walk
  • Popular LocationProfilo Kultur Merkezi15 min walk
  • AirportIstanbul (IST)38 min drive

Choose dates to view prices

About this area

Istanbul

Dedeman Istanbul is located in Besiktas, a neighbourhood in Istanbul, and is on the Strip and by the sea. Ortakoy Mosque and Dolmabahce Palace are notable landmarks, and travellers looking to shop may want to visit Astoria Istanbul Shopping Center and Zorlu Performing Arts Center. Basilica Cistern and Isfanbul Theme Park are not to be missed. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's convenience for public transportation: Gayrettepe Station is 9 minutes on foot.

What's nearby

  • Astoria Istanbul Shopping Center - 10 min walk
  • Zorlu Performing Arts Center - 11 min walk
  • Profilo Kultur Merkezi - 15 min walk
  • Trump Towers Istanbul - 2 min drive
  • Istanbul Cevahir Shopping and Entertainment Centre - 9 min drive

Getting around

  • Gayrettepe Station - 9 min walk
  • Mecidiyekoy Station - 19 min walk
  • Istanbul (IST) - 38 min drive

Restaurants

  • The Hunger - 3 min walk
  • Bulvar Pastanesi - 3 min walk
  • Retro Burger - 3 min walk
  • Durak Büfe - 5 min walk
  • Petra Roasting Co. - 5 min walk

About this property

Dedeman Istanbul

Luxury Istanbul hotel in Besiktas, near Astoria Istanbul Shopping Center
An indoor pool, a restaurant and a health club are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
Dedeman Istanbul offers 325 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

English, Russian, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (EUR 5 per day; includes in/out privileges)
  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 10 for adults and EUR 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cafe House Restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping
  • Spa services
  • Hot tub
  • Steam room

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (4306 square feet)
  • Meeting rooms - 16

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Due to COVID-19, vehicles are disinfected prior to valet parking.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10, per accommodation, per day, plus a deposit of EUR 10 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 20 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 10 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: EUR 50 (one-way), (up to 18 years old)
  • Valet parking fee: EUR 5 per day (in/out privileges)
  • Pet deposit: EUR 10 per day
  • Pet fee: EUR 10 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

Property is also known as

Dedeman
Dedeman Hotel
Dedeman Hotel Istanbul
Dedeman Istanbul
Istanbul Dedeman
Istanbul Dedeman Hotel
Dedeman Istanbul Hotel
Dedeman Istanbul Hotel
Dedeman Istanbul Istanbul
Dedeman Istanbul Hotel Istanbul

Overall score and ratings

3.2
Rating 5 - Excellent. 204 out of 970 reviews
5 - Excellent 21%
Rating 4 - Good. 267 out of 970 reviews
4 - Good 28%
Rating 3 - Okay. 181 out of 970 reviews
3 - Okay 19%
Rating 2 - Poor. 163 out of 970 reviews
2 - Poor 17%
Rating 1 - Terrible. 155 out of 970 reviews
1 - Terrible 16%

3.4/5

Cleanliness

3.4/5

Staff & service

3.2/5

Amenities

3.0/5

Property conditions & facilities

3.2/5

Eco-friendliness

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good location Very Noisy area (Kids school and ...) Very Limited Amenities e.g. food
Stayed 5 nights in May 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2 STAR hotel (5 star is a false advertisement), disgusting rooms. STAY AWAY if you don’t want your stay to get destroyed. The photos are not related to this hotel and the staff admitted this. I was told if i want to stay in the same room as the Expedia website, i have to pay extra 700 Turkish money per night! If this doesn’t mean fraud what does it call? Not sure why Expedia has got this hotel on the website. Everything is broken in this hotel from the bed and drawers to toilets. The amount of broken stuff you see in a very small room is mind blowing, never ever seen something like this. The fridge keep your stuff hot, believe me hot and when my parents let the reception know, they told this is what it is. When i arrived at 5 am, i found reception really old and tired. When i got into my room, i left my luggages and got back to reception (and i wished i used the airport toilet as when comparing, the airport toilet are more convenient). I Asked the reception to cancel my stay and i was told had to do it through Expedia. I chatted to Expedia to cancel this booking as i cannot stand fraud and finally about 10 am I managed to cancel and get a full refund! They destroyed my holiday, i have not seen my parents for the last 3 years and i met them while i was sitting stressed, angry and anxious in the reception… it ruined my experience, nothing will bring this moment for me again. If you like and respect yourself, don’t go near this hotel.
Stayed 8 nights in Apr 2022

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed here a few times but this time round wasnt as nice so will be my last
Stayed 6 nights in Apr 2022

3/5 Okay

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely needs renovation
Stayed 1 night in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service
The staff and service were outstanding, in the breakfast dining room, in the guest relations and in reception! Everyone had a friendly attitude! We were surprised that the pool seemed to be geared up for serious swimmers and that it was necessary to book a session! Rooms are in need of a renovation! Good value for money! Would I stay here again? Probably!
Stayed 1 night in Apr 2022