Title: Cuento Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1639&destination=Istanbul%2C+Istanbul%2C+T%C3%BCrkiye&selected=7855273&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Cuento Hotel Savor international cuisine at this Istanbul hotel's two restaurants, then step outside to discover the city's iconic landmarks just moments away ## Photo gallery for Cuento Hotel ![Interior entrance - Cuento Hotel (Istanbul)](https://images.trvl-media.com/lodging/8000000/7860000/7855300/7855273/dbd554fd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception hall - Cuento Hotel (Istanbul)](https://images.trvl-media.com/lodging/8000000/7860000/7855300/7855273/fd20ca55.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, desk, soundproofing - Cuento Hotel (Istanbul)](https://images.trvl-media.com/lodging/8000000/7860000/7855300/7855273/11d57284.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Cuento Hotel (Istanbul)](https://images.trvl-media.com/lodging/8000000/7860000/7855300/7855273/5e97f81d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Cuento Hotel (Istanbul)](https://images.trvl-media.com/lodging/8000000/7860000/7855300/7855273/w710h473x157y0-84afaf20.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers at Cuento Hotel stay in Istanbul's vibrant center. Start with a free breakfast buffet, enjoy international flavors at two on-site restaurants, relax in the garden, and find books in the library. Multilingual 24-hour front desk staff earn praise. ## Reviews 4.8 ## Popular amenities - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Laundry room ## Room options ### Check availability for these dates Tonight [Mar 23 - Mar 24](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=7855273&PinnedHotelID=7855273&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=7855273&PinnedHotelID=7855273&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 24 - Mar 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=7855273&PinnedHotelID=7855273&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=7855273&PinnedHotelID=7855273&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=7855273&PinnedHotelID=7855273&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=7855273&PinnedHotelID=7855273&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=7855273&PinnedHotelID=7855273&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=7855273&PinnedHotelID=7855273&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Double or Twin Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/8000000/7860000/7855300/7855273/d72cabaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double or Twin Room - City view - 183 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Single Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/8000000/7860000/7855300/7855273/d72cabaa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room - City view - 183 sq ft - Sleeps 1 - 1 King Bed ### View all photos for Triple Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/8000000/7860000/7855300/7855273/4120225c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room - City view - 215 sq ft - Sleeps 4 - 1 King Bed and 1 Single Bed ### View all photos for Family Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/8000000/7860000/7855300/7855273/11d57284.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - City view - 807 sq ft - Sleeps 7 - 2 Double Beds and 3 Single Beds ### View all photos for Economy Double or Twin Room, 1 Double Bed, Non Smoking, No Windows ![Economy Double or Twin Room, 1 Double Bed, Non Smoking, No Windows | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/8000000/7860000/7855300/7855273/34965d82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double or Twin Room, 1 Double Bed, Non Smoking, No Windows - 183 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Elite Room ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/8000000/7860000/7855300/7855273/9a53f670.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Room - 431 sq ft - Sleeps 1 - 1 Large Single Bed ## You may also like Ad ![Couples treatment room(s), Turkish bath/hammam, hot stone massages](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/66000000/66000000/65993800/65993723/620f75fe_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melas Hotel Istanbul Beşiktaş - Pool - Hot tub - Spa - Kids’ pool 9.4 Exceptional 409 reviews £95 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Istanbul-Hotels-Melas-Hotel-Istanbul.h65993723.Hotel-Information?chkin=2026-4-3&chkout=2026-4-4&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=d42d7bc2-b3c6-4963-ac77-38cace4cca65&top_cur=GBP) Ad ![Interior entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9990000/9983500/9983401/02366337_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nordstern Hotel Galata Istanbul City Center - Free Wi-Fi - Air-conditioning - Breakfast available - Business services 8.8 Excellent 519 reviews £72 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Istanbul-Hotels-Nordstern-Hotel-Galata.h9983401.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=d42d7bc2-b3c6-4963-ac77-38cace4cca65&top_cur=GBP) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/890000/889900/889869/06336b90_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Swissotel The Bosphorus Istanbul Beşiktaş - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 1,204 reviews £183 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Istanbul-Hotels-Swissotel-The-Bosphorus-Istanbul.h889869.Hotel-Information?chkin=2026-4-7&chkout=2026-4-8&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=d42d7bc2-b3c6-4963-ac77-38cace4cca65&top_cur=GBP) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/530000/521200/521137/6f56539c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Istanbul by IHG Taksim - Pool - Spa - Pet-friendly - Free Wi-Fi 9.2 Wonderful 1,002 reviews £111 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Istanbul-Hotels-InterContinental-Istanbul.h521137.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=d42d7bc2-b3c6-4963-ac77-38cace4cca65&top_cur=GBP) Ad ![Couples treatment room(s), aromatherapy, Swedish massages, massages](https://images.trvl-media.com/lodging/3000000/2690000/2681300/2681206/0cafe271.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Point Hotel Taksim Taksim - Pool - Spa - Kids’ pool - Free Wi-Fi 8.0 Very good 693 reviews £76 includes taxes & fees 27 Mar - 28 Mar [](https://www.expedia.co.uk/Istanbul-Hotels-Point-Hotel-Taksim.h2681206.Hotel-Information?chkin=2026-3-27&chkout=2026-3-28&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=d42d7bc2-b3c6-4963-ac77-38cace4cca65&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/43000000/42410000/42400500/42400472/f8c6abe3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Istanbul Taksim Taksim - 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Pool - Spa - Pet-friendly - Kids’ pool 9.0 Wonderful 1,005 reviews £107 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Istanbul-Hotels-Hilton-Istanbul-Bomonti-Hotel-Conference-Center.h6226720.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=d42d7bc2-b3c6-4963-ac77-38cace4cca65&top_cur=GBP) Ad ![Suite, 1 King Bed (Ambassador) | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/15300/15234/w3836h2557x4y4-e7af1e20_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Istanbul Bosphorus Beşiktaş - Pool - Spa - Pet-friendly - Free Wi-Fi 9.2 Wonderful 1,006 reviews £136 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Istanbul-Hotels-Conrad-Istanbul-Bosphorus.h15234.Hotel-Information?chkin=2026-3-30&chkout=2026-3-31&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=d42d7bc2-b3c6-4963-ac77-38cace4cca65&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; garden views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/84000000/83450000/83441100/83441054/9c410095_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Istanbul Nisantasi Şişli - Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 126 reviews £127 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Istanbul-Hotels-The-Westin-Istanbul-Nisantasi.h83441054.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178267&destination=Istanbul (and vicinity)&destType=MARKET&latLong=41.007884,28.977964&searchId=d42d7bc2-b3c6-4963-ac77-38cace4cca65&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-Cuento-Hotel.h7855273.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIstanbul-Hotels-Cuento-Hotel.h7855273.Hotel-Information) ## About the area Located in Taksim, a neighbourhood in Istanbul, Cuento Hotel is in the entertainment district and near a metro station. Hagia Sophia and Topkapi Palace are cultural highlights, and some of the area's activities can be experienced at Ataköy Marina and Kadıköy Port. Looking to enjoy an event or a game while in town? See what's happening at Rams Park or Tupras Stadium. [Visit our Istanbul travel guide](https://www.expedia.co.uk/Istanbul.dx178267) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.04055%2C28.98424&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=klqP7kuJe_YMoGEkF0r_dSo6dFE=) Kocatepe, Lamartin Cad No 42, Beyoglu, Istanbul, 34437 ### What's nearby - ![Istanbul_TaksimSquare_508029_05](https://images.trvl-media.com/place/508029/cb8c6773-7f0a-4b7e-976d-404b5222c5d7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Taksim Square 2 min walk \- 0.1 miles - ![Istanbul_IstiklalAvenue_6067969_04](https://images.trvl-media.com/place/6067969/a1e60300-dbd6-499c-bbd1-3e2b19284e0e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Istiklal Avenue 5 min walk \- 0.3 miles - ![Bosphorus featuring a monument, a bay or harbor and a bridge](https://images.trvl-media.com/place/6358978/df94e7c4-ce30-4c8d-88b3-61ae56c31c37.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bosphorus 12 min walk \- 0.7 miles - ![Dolmabahce Palace](https://images.trvl-media.com/place/501274/b16f95d1-8881-4e14-b643-1fe9bd271875.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dolmabahçe Palace 13 min walk \- 0.7 miles - Acibadem Taksim Hospital 3 min walk \- 0.2 miles ### Getting around - Beyoglu Station 2 min drive - Taksim Station 6 min walk - Istanbul (IST) 46 min drive ### Restaurants - Cafe Nero 2 min walk - Nippon Hotel 1 min walk - Udonya Japanese Restaurant 2 min walk - Tebek Korean Restaurant 1 min walk - Big Boss Fish and Kebob 1 min walk ## About this property ### Cuento Hotel Hotel near Taksim Square Close to Istiklal Avenue and Dolmabahçe Palace, Cuento Hotel provides a free breakfast buffet, a terrace and a garden. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. You'll also enjoy perks such as: - A round-trip airport shuttle (surcharge), 1 meeting room and concierge services - A front desk safe, coffee/tea in reception and luggage storage - A 24-hour front desk, free newspapers and multilingual staff Room features All guest rooms at Cuento Hotel include perks, such as 24-hour room service and air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - TVs with satellite channels - Daily housekeeping and desks ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/3000000/2010000/2001500/2001408/a72a5e6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Titanic City Taksim Taksim - Pool - Hot tub - Spa - Free Wi-Fi 8.6 Excellent 1,005 reviews £58 includes taxes & fees 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=2001408&PinnedHotelID=2001408&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/480000/479600/479502/5f279b28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nippon Hotel Taksim - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.8 Excellent 1,000 reviews £58 includes taxes & fees 26 Mar - 27 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=479502&PinnedHotelID=479502&HadPinnedHotel=true®ionId=-1&adults=2) ![L) Suite with City View | Living area | 127-cm LED TV with satellite channels](https://images.trvl-media.com/lodging/25000000/24110000/24109200/24109191/w4000h2658x0y0-5b3f641a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Taksim Trend Residence Taksim - 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22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=6055713&PinnedHotelID=6055713&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=7855273&PinnedHotelID=7855273&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=7855273,2001408,479502,24109191,6479203) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - Return airport shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - 2 restaurants - Coffee and tea in common areas ### Things to do - Library - Sauna ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Garden - Terrace ### Accessibility - Area rugs in room - Hardwood flooring in room ### More - 1 building - 4 floors ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Desk - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Cuento Hotel Cuento Hotel Istanbul Cuento Istanbul Cuento Hotel Hotel Cuento Hotel Istanbul Cuento Hotel Hotel Istanbul ## Frequently asked questions ### How much is parking at Cuento Hotel? ### What time is check-in at Cuento Hotel? ### What time is check-out at Cuento Hotel? ### Does Cuento Hotel provide a shuttle to the airport? ### Where is Cuento Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Cuento Hotel Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.0 Cleanliness ### 6.6 Location ### 5.2 Staff & service ### 4.6 Property conditions & facilities 10 - Excellent 0 8 - Good 1 6 - Okay 4 4 - Poor 1 2 - Terrible 3 ## Reviews Verified ### 2/10 Terrible #### 田中 11 Mar 2020 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 部屋にはカーテンが無く、シャワーからお湯がでない。そのことについてスタッフに訪ねた所、2時間待てといったあげく、引き継ぎもなしにそのスタッフは帰った。 ##### 田中 Stayed 1 night in Mar 2020 Verified ### 2/10 Terrible #### vugar 29 Sept 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Önermiyorum Oda ve servis berbat, çarşaflar kirli ##### vugar Stayed 2 nights in Sep 2017 Verified ### 6/10 Okay #### Verified traveller 5 May 2016 #### Acceptable Nice compared to the paid price............................. ##### Verified traveller Verified ### 6/10 Okay #### mous 14 May 2014 Disliked: Cleanliness, property conditions & facilities, room comfort #### Bof bof La m placement de l'hôtel et superbe mais le service des chambres et nuls ##### mous Verified ### 6/10 Okay #### ta-shi 10 May 2014 Liked: Cleanliness, property conditions & facilities #### タクシム広場に近くて便利 部屋はまあまあきれいだったが、窓がなく困った。 ４つ星ホテルだが、朝食が毎日一緒で、味もいまいち。 歯ブラシもなかった。 別の４つ星ホテルの方がよかったのでは？？ ##### ta-shi Verified ### 8/10 Good #### Hamid 15 Apr 2014 Liked: Cleanliness, staff & service, property conditions & facilities #### Good value for money The hotel was OK. Location is great, very close the Havatash shuttle stop in case you want to use that from both airports. Breakfast was OK. The downside was that the room is much more smaller that it looks like in the pictures but this is what you get for 60-70 Euros in Taksim. Also in all hotels there is a sign behind the door where you can indicate if you need cleaning or you do not like any one to disturb and that was absent in this hotel. ##### Hamid Verified ### 2/10 Terrible #### Verified traveller 11 Apr 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### collaborative bad service of 2(hotel & hotels.com) before the arrival, I made the reservation and the payment on hotels.com . When I arrived to hotel and asked to reservation about my reservation, they said they didn't receive any information about me. They gave me a room anyway. The room was too small. Just enough space only for the bed. I can even hardly walk inside the room. and also the room had NO WINDOWS. Lack of oxygen. When I was checking out from hotel, the reservation said I need to pay for the accommodation. Anyway I paid. and I called hotels.com, and I gave the phone to reservation to talk about the situation. It turned out hotels.com didn't send my reservation(also payment) info to the hotel. Anyway after the phone call, they sent the info. and I got my money back. As a result it was a collaborative bad service of the hotel (cuento) and the site (hotels.com). ##### Verified traveller Verified ### 4/10 Poor #### Verified traveller 2 May 2023 Disliked: Cleanliness, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Apr 2023 Verified ### 6/10 Okay #### Verified traveller 24 Apr 2014 Liked: Cleanliness, staff & service Disliked: Room comfort ##### Verified traveller ### Expedia's Latest Trends ### Hotels > - [Vialand Palace Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Isfanbul-Holiday-Home-Suites.h8451969.Hotel-Information) > - [Bosphorus Palace Hotel - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Bosphorus-Palace-Hotel-Special-Class.h528546.Hotel-Information) > - [Frezya Family Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Frezya-Hotel.h107306634.Hotel-Information) > - [World House Boutique Hotel Galata](https://www.expedia.co.uk/Istanbul-Hotels-World-House-Butik-Otel.h49036268.Hotel-Information) > - [Istanbul Marriott Hotel Pendik](https://www.expedia.co.uk/Istanbul-Hotels-Istanbul-Marriott-Hotel-Pendik.h2974591.Hotel-Information) > - [Sunlight Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Sunlight-Hotel.h479507.Hotel-Information) > - [Vogue Hotel Supreme Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Vogue-Hotel-Istanbul.h36840828.Hotel-Information) > - [Ferman Port Hotel - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Pera-Port-Hotel.h46238354.Hotel-Information) > - [Swissotel The Bosphorus Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Swissotel-The-Bosphorus-Istanbul.h889869.Hotel-Information) > - [Kilyos Kale Otel](https://www.expedia.co.uk/Istanbul-Hotels-Kilyos-Kale-Otel.h31009504.Hotel-Information) > - [Hotel Des Arts Galata](https://www.expedia.co.uk/Istanbul-Hotels-Hotel-Des-Arts.h38368390.Hotel-Information) > - [Catch Sultanahmet - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Catch-Hotel.h44565108.Hotel-Information) > - [Sura Hagia Sophia Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Sura-Hagia-Sophia-Hotel.h8046669.Hotel-Information) > - [DeCamondo Galata, a Tribute Portfolio Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Hotel-DeCamondo-Galata.h38694198.Hotel-Information) > - [Conrad Istanbul Bosphorus](https://www.expedia.co.uk/Istanbul-Hotels-Conrad-Istanbul-Bosphorus.h15234.Hotel-Information) > - [Gleam Bomonti Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Istanbull-Hotel-Spa-Bomonti.h36712019.Hotel-Information) > - [AHC Ayasofya Hotel ](https://www.expedia.co.uk/Istanbul-Hotels-Pierre-Loti-Hotel-Special-Class.h531238.Hotel-Information) > - [THE OMIYA](https://www.expedia.co.uk/Istanbul-Hotels-THEOMIYA.h89683120.Hotel-Information) > - [Seven Hills Palace & Spa](https://www.expedia.co.uk/Istanbul-Hotels-Seven-Hills-Palace-Hotel-Special-Class.h33786700.Hotel-Information) > - [The G Hotels Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Divan-Suites-Istanbul-G-Plus.h8768240.Hotel-Information) > - [The Wilson Galata Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Beytul-Galata.h21219046.Hotel-Information) > - [Kurfal Otel](https://www.expedia.co.uk/Istanbul-Hotels-Kurfal-Otel.h6421254.Hotel-Information) > - [Windsor Hotel & Convention Center](https://www.expedia.co.uk/Istanbul-Hotels-Windsor-Hotel-Convention-Center-Istanbul.h72496995.Hotel-Information) > - [ Me by Mula ](https://www.expedia.co.uk/Motto-By-Mula.h97514344.Hotel-Information) > - [La Quinta by Wyndham Istanbul Gunesli](https://www.expedia.co.uk/Istanbul-Hotels-ZENON-HOTEL.h39794717.Hotel-Information) > - [Büke Hotel Şişli](https://www.expedia.co.uk/Istanbul-Hotels-Buke-Hotel.h19820371.Hotel-Information) > - [Mövenpick Hotel Istanbul Asia Airport](https://www.expedia.co.uk/Istanbul-Hotels-Movenpick-Istanbul-Sabiha-Gokca.h69357345.Hotel-Information) > - [No:12 Hotel Sultanahmet](https://www.expedia.co.uk/Istanbul-Hotels-No-12-Hotel-Sultanahmet.h68451430.Hotel-Information) > - [Rayelin Hotel Old City ](https://www.expedia.co.uk/Istanbul-Hotels-Rayelin-Hotel-Old-City.h96992573.Hotel-Information) ---