Ciragan Palace Kempinski

Photo gallery for Ciragan Palace Kempinski

Primary image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Egyptian cotton sheets, premium bedding, down duvets, in-room safe

Overview of Ciragan Palace Kempinski

Ciragan Palace Kempinski

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
Ciragan Caddesi 32, Istanbul, 34349

Explore the area

  • Popular LocationDolmabahce Palace18 min walk
  • Popular LocationBosphorus Bridge12 min drive
  • Popular LocationTaksim Square13 min drive
  • AirportIstanbul (IST)47 min drive

Choose dates to view prices

About this area

Istanbul

Ciragan Palace Kempinski is located in Besiktas, a neighbourhood in Istanbul, and is in the entertainment district and by the sea. Topkapi Palace and Hagia Sophia are cultural highlights, and travellers looking to shop may want to visit The Egyptian Bazaar and Grand Bazaar. Basilica Cistern and Isfanbul Theme Park are not to be missed.

What's nearby

  • Dolmabahce Palace - 18 min walk
  • Maiden's Tower - 9 min drive
  • Bosphorus Bridge - 12 min drive
  • Taksim Square - 13 min drive
  • Istiklal Avenue - 18 min drive

Getting around

  • Maçka Cable Car Station - 2 min drive
  • YeniKapi Station - 8 min drive
  • Istanbul (IST) - 47 min drive

Restaurants

  • Aqua - 4 min walk
  • مطعم هندي Tandoori - 6 min walk
  • Midyeci Ahmet - 6 min walk
  • Biber Burger - 8 min walk
  • Peri Kahvalti Sokagi - 8 min walk

About this property

Ciragan Palace Kempinski

Luxury Istanbul hotel in Besiktas, near Ortakoy Mosque
3 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, 2 bars/lounges and a health club are on-site. All 310 individually decorated rooms provide free WiFi, free wired Internet and room service. Guests can enjoy upscale touches, such as fireplaces and deep soaking bathtubs, along with Egyptian cotton sheets and pillow menus for a bit of added comfort.
Ciragan Palace Kempinski offers 310 accommodations with fireplaces and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters and premium bedding. A pillow menu is available. LCD televisions come with pay-per-view films. Bathrooms include a bath with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Istanbul hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa by Sanitas has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
Ciragan Palace Kempinski is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World and Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and CovidClean (Safehotels - global expert)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11 AM: EUR 48 per person
  • 3 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Lockers available

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Russian
  • Turkish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Restaurants on site

  • Tugra
  • Gazebo Lounge
  • Laledan Restaurant
  • The 47
  • Le Fumoir

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Fireplace
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 3 AM
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 6 April 2022 to 31 December 2023 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 48 per person (approximately)
  • Airport shuttle fee: EUR 220 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Ciragan Palace Kempinski Hotel Istanbul
Ciragan Palace Kempinski Hotel
Ciragan Palace Kempinski Istanbul
Ciragan Palace Kempinski
Ciragan Palace Kempinski Istanbul Hotel Istanbul
Istanbul Ciragan Palace Kempinski
Kempinski Istanbul
Ciragan Palace Kempinski Hotel
Ciragan Palace Kempinski Istanbul
Ciragan Palace Kempinski Hotel Istanbul

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 263 out of 365 reviews
5 - Excellent 72%
Rating 4 - Good. 62 out of 365 reviews
4 - Good 17%
Rating 3 - Okay. 17 out of 365 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 365 reviews
2 - Poor 3%
Rating 1 - Terrible. 11 out of 365 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

1/5 Terrible

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pluses: Yachts cruising by all day. The tour of the palace. Pool, service, amenities, great breakfast buffet. Restaurant waitstaff were small on wine pour I made a mistake on my flight date and they had zero consideration to let me checkout one day early and get a refund. I had to pay for one night stay and breakfasts that I never was able to use. Proof of flight had zero impact. Totally uncaring when the lower staff works so hard to please people. Stupid corporate power play. I will never stay at a Kempinski hotel again.
Stayed 3 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Starts getting a bit old. Needs a small renovation
Stayed 2 nights in Apr 2022

1/5 Terrible

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
i have made a booking mistake and submitted that the check-in was a day earlier than my arrival to Istanbul and have tried to call the hotel directly and through Expedia to revise the booking details but as per the Expedia agent it has been deducted as it is a no show whereas i have immediately made a complaint to Expedia support to modify my booking.
Stayed 2 nights in Mar 2022

1/5 Terrible

Travelled with family, Travelled with family and small children
Disliked: Staff & service
Terrible service. Would not recommend to anyone purely because the service was abysmal.
Stayed 2 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great location
Stayed 1 night in Feb 2022