Deluxe Apartment, 2 Bedrooms | Living area | LCD TV

Reviews of Alhambra Apart Hotel

Alhambra Apart Hotel
Emin Sinan Mah. Okul Sok. No:2, Sultanahmet, Istanbul

Reviews

7.8

Good

Rating 10 - Excellent. 8 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 2 out of 16 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 4 nights in Aug 2021

10/10 Excellent

ataa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2020
Response from Vefa İLETMİS on 20 Dec 2020
Thank you for choosing us. It was nice to host you

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifull holiday!!!
Fancy location, good services, friendly personal, very close to the most visited places. The house has a traditional style. Very well kept and clean.
Stayed 3 nights in Jun 2019

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Alhambra
Unique little apart hotel with good history. Enver,the owner went out of his way to help in every way. The downside of our first floor room was the noise of the occupants above us who seemed th walk around their room until after midnight, until we banged on the ceiling!! Nevertheless, Enver did his upmost to convey our concern to the occupants who were very rude to him the next day. Inspite of that we enjoyed our stay of 5 nights.
Stayed 5 nights in Nov 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Poorly run hostel not a hotel
No check in time listed in booking, arrived at 11:30 am, was told room will be ready in half hour, that can leave luggage in reception and walk around neighborhood. Return an hour later, nobody in reception, luggage is unsupervised beside entrance. Eventually non English speaking cleaner comes to reception, I ask about room, she calls manager who says room not ready yet, without the slightest apology, another hour later I get keys to room. Could not find in-room safe that is listed in amenities, politely ask manager where it is maybe in a cupboard I hadn't checked, response was that previous guests broke the safe and that if I didn't like it I should leave... Room is below another and reception in a wooden floored building, so a lot of noise from ceiling/floorboards when people are in reception with luggage etc., children in other room. One night someone was literally hammering something 1:30 in the morning, went to reception to ask what was going on, reception unattended. Room was serviced irregularly. Bathroom is extremely small with sink almost unusable, room condition is adequate but dated with broken furniture, kitchenette facilities were bare-minimum. Manager is only one that can speak a bit of English, all other staff need to call him to resolve any questions, and his attitude is quite annoyed and arrogant. Wi-fi was unreliable to the point of not usable. Air-conditioner is good.
Stayed 4 nights in Aug 2018

10/10 Excellent

A, New Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel apoartements
Great place in a walking distance from major historical Istanbul.
Stayed 3 nights in Jul 2017
Response from Emrecan Çelik on 31 Jul 2017
Thank you very much for take time to write about our hotel. We are happy to read that you enjoyed your stay with us here in a lively area of Istanbul. We would be happy to welcome you with us for your next trip to Istanbul We wish you all the best. Sales Manager, Mr.Emre CELİK

10/10 Excellent

sarah, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money and location
Emer was lovely and the room was very comfortable and clean. Also great location, easy to get to from airport via unlicensed transport and less than 10 min walk from the blue mosque. Only issues were the speaker broadcasting the call to prayer was right next to the room so very loud and got woken up at dawn every morning. Kitchen could also be stocked better with utensils for those wanting to cook.

2/10 Terrible

Erhan

Stayed 2 nights in Jul 2022

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Kapanmayan Pencereler
Bina eski, ahşap pencereler eski tip kilit ve çalışmıyor.. pencereler kapanmıyor yani. Diğer odalardan gelen çok net ses ve sohbetler sizi rahatsız ediyor. Su ısıtıcı öylesine pas ve kir içindeydiki tam bir hayal kırıklığı oldu.. konum olarak iyi.
Stayed 1 night in Feb 2020

10/10 Excellent

Saliha, Arles

Travelled with family
Liked: Cleanliness, amenities
L'équipe très aimable et serviable, bon emplacement à quelques minutes des centres historiquue c'est un hôtel que je recommenderai
Stayed 8 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación para visitar las principales atracciones turísticas. Trato agradable del personal y muy serviciales.
Stayed 6 nights in Jul 2019

8/10 Good

Yacine, France

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le gérant Emre et son staff de 3 personnes sont disponibles à tour de rôle et 24/24. Ils répondront à toutes vos questions et sont à votre service sans problème. Chambres spacieuses et fidèles aux photos lors de la réservation. Hôtel proche de toutes les commodités du quartier historique Sultanahmet.
Stayed 9 nights in Apr 2019

10/10 Excellent

Necati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Emre on 19 May 2018
Tşkler

2/10 Terrible

Agah Erkal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A total disappointment. Never again.
I was told the hotel was full when I arrived for the check-in. They took me to another place which didn't look like a hotel and had no reception. The sheets were dirty and tv didn't function. After arguing with several hotel workers I was taken to another room which was slightly better yet still smaller than the room I actually bought. So dissatisfied...
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 23 Oct 2016
Thank you for your good rate for us.

10/10 Excellent

gonca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temiz, uygun bir otel ve guler yuzlu bir isletme sahibi. Tekrar kalinabilir bir yer.
Merhabalar Sayın Gonca Hanım, Öncelikle yazmış olduğunuz bu pozitif düşünceleriniz için çok teşekkür eder daha sonraki konaklamalarınızda sizi otelemizde ağırlamaktan mutluluk duyacağımızı burada bildirmekte yarar görüyoruz. Esen Kalın