Search Island Park Cottages

"There was an extra $40 per day resort fee charges by the hotel in ADDITION to the supposedely total charges shown by Expedia. Trickery. "

"Lovely hotel in a funky part of town convenient to where we needed to get to. Parking is a separate charge, of course, but the valet service was fantastic."

"They did not clean or restock the room during my stay. After requesting a clean, they made the bed and changed only the bath towel, leaving me without cups, tea, new wash rags, a dirty trash can and they did not vacuum. There was also a strong smell of weed and smoke in the hotel and coming into my room. "

"Yes"

"The room was not clean."

"2nd fl,hall smelled like weed carpet was dirty,elevator carpert dirty outside dirty"

"I loved this location, burger king next to it and a short walk from a target and the subway. Honestly best location in my opinion "

"I booked the junior suite with the large balcony on the second floor & the property staff put me in a much smaller room on the third floor. When they were told of their mistake, they told me to contact Expedia for any issues, concerns, or refunds. When i asked for a receipt that reflected the room in which i had to stay, they told me the receipt will look like the one i received from my booking, even though i never stayed in that room. Their towels & washrags were heavily stained. When house keeping was told, they brought new towels that were still stained. The mirror in the bathroom was broken & swinging loose. Now the property staff are trying to give me the run around on my receipt, telling me they have to make a receipt & that I’ll get it via email within 24hrs. I told them i need that reflected in writing because i have no guarantee that that email will be sent. They told me once again they need to contact their manager. "

"Nice room but no hot tub or whirlpool in the rooms"