Title: TUI BLUE The Haven Ipoh Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=7711896&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # TUI BLUE The Haven Ipoh Lakefront hotel with fitness centre and sauna ## Photo gallery for TUI BLUE The Haven Ipoh ![Front of property – evening/night - TUI BLUE The Haven Ipoh (Ipoh)](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/9e50cd7c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/c942d553-38fe-4453-8e91-6f25d6eecc69-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Meeting facility - TUI BLUE The Haven Ipoh (Ipoh)](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/862aef6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - TUI BLUE The Haven Ipoh (Ipoh)](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/16754610.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 Bedroom Deluxe Suite Horizon View | City view - TUI BLUE The Haven Ipoh (Ipoh)](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/a708507c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Perak Tong Cave Temple, The Haven All Suite Resort offers a peaceful retreat with a spa, sauna, steam room, poolside drinks, and international dishes at The Cuisines restaurant. The property also features racquetball courts and a playground for families. ## Reviews 8.8 Excellent ## Popular amenities - Bar - Breakfast available - Spa - Room service - Laundry ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Deluxe Suite Lakeview ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/108d7981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite Lakeview ### Highlights Balcony Separate dining area Air conditioning Fridge LCD TV Blackout curtains Separate bedroom Hairdryer - 861 sq ft - 1 bedroom - Lake view - Sleeps 3 - 1 King Bed ### View all photos for 2 Bedroom Deluxe Suite Horizon View ![2 Bedroom Deluxe Suite Horizon View | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/823fe4d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Deluxe Suite Horizon View ### Highlights Balcony Separate dining area Air conditioning Fridge LCD TV Blackout curtains 2 bedrooms Hairdryer - 968 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed and 1 Queen Bed ### View all photos for 3 Bedroom Deluxe Suite Horizon View ![3 Bedroom Deluxe Suite Horizon View | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/e951f0fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Deluxe Suite Horizon View ### Highlights Balcony Separate dining area Air conditioning Fridge LCD TV Blackout curtains 3 bedrooms Hairdryer - 968 sq ft - 3 bedrooms - City view - Sleeps 7 - 1 King Bed, 1 Queen Bed and 1 Single Bed ### View all photos for 3 Bedroom Deluxe Suite Lakeview ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/108d7981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Deluxe Suite Lakeview ### Highlights Balcony Separate dining area Air conditioning Fridge LCD TV Blackout curtains 3 bedrooms Hairdryer - 1184 sq ft - 3 bedrooms - Lake view - Sleeps 7 - 1 King Bed, 1 Queen Bed and 1 Single Bed ### View all photos for 3 Bedroom Grand Deluxe Suite Lakeview ![3 Bedroom Grand Deluxe Suite Lakeview | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/4ea647f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Grand Deluxe Suite Lakeview ### Highlights Balcony Separate dining area Air conditioning Fridge LCD TV Blackout curtains 3 bedrooms Hairdryer - 1668 sq ft - 3 bedrooms - Lake view - Sleeps 7 - 2 King Beds and 1 Single Bed ### View all photos for 3 Bedroom Executive Suite Lakeview ![3 Bedroom Executive Suite Lakeview | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/6db536fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Executive Suite Lakeview ### Highlights Balcony Separate dining area Air conditioning Fridge LCD TV Blackout curtains 3 bedrooms Hairdryer - 1539 sq ft - 3 bedrooms - Lake view - Sleeps 8 - 3 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIpoh-Hotels-The-Haven-All-Suite-Resort.h7711896.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIpoh-Hotels-The-Haven-All-Suite-Resort.h7711896.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.64003%2C101.16082&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zxPOLuMuQymiEhxOhvG-vhrUP-Q=) Jl. Haven (Persiaran Lembah Perpaduan), The Haven Lakeside Residence, Ipoh, Perak, 31150 #### What's nearby - Lost World Tambun \- 3 min drive \- 1.5 miles - Sunway Lost World Theme Park: Hot Springs & Night Park \- 3 min drive \- 1.5 miles - Ipoh Parade \- 14 min drive \- 8.1 miles - Concubine Lane \- 17 min drive \- 9.0 miles - Kellie's Castle \- 26 min drive \- 17.7 miles #### Getting around - Ipoh Railway Station - 12 min drive - Ipoh (IPH-Sultan Azlan Shah) - 12 min drive #### Restaurants - ‪Moh Sarap - ‬10 min walk - ‪Helmet Cafe - ‬4 min walk - ‪dose coffee - ‬13 min walk - ‪Cuisines @ The Haven Resort Hotel, Ipoh - All Suites - ‬7 min walk - ‪Clove Cafe - ‬13 min walk ## About this property ### TUI BLUE The Haven Ipoh Luxury family-friendly hotel near Concubine Lane Located close to Kinta City Shopping Centre and Ipoh Parade, TUI BLUE The Haven Ipoh provides a poolside bar, a terrace and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a body scrub or a body wrap. The on-site international cuisine restaurant, The Cuisines, offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services. Other perks at this hotel include: - An outdoor pool and a children's pool, along with a waterslide and sunloungers - Free self-parking - Limo/town car service, full breakfast (surcharge) and bike hire - An electric car charging station, express check-out and concierge services Room features All 150 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Showers, free toiletries and hairdryers - 43-inch LCD TVs with satellite channels - Wardrobes/cupboards, balconies and separate dining areas ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9250000/9246100/9246054/472cc2d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WEIL Hotel Ipoh - Pool - Parking included - Restaurant - Air conditioning 8.6 Excellent 1,002 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=9246054&PinnedHotelID=9246054&HadPinnedHotel=true®ionId=-1&adults=2) ![Land view from property](https://images.trvl-media.com/lodging/112000000/111800000/111797700/111797629/505d71d4_edited_f06b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IPOH Sunway Onsen Suites by uBook Ulu Kinta - Pool - Parking included - Free WiFi - Spa 8.4 Very good 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=111797629&PinnedHotelID=111797629&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/4000000/3800000/3798000/3797939/a0ce6d26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Banjaran Hotsprings Retreat Ulu Kinta - 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Hot tub - Spa - Waterslide - Parking included 7.8 Good 477 reviews £62 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=6835148&PinnedHotelID=6835148&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/19000000/18420000/18416700/18416626/caada9ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bedrock Hotel Taman Jubilee - Breakfast included - Free WiFi - Air conditioning - Bar 9.8 Exceptional 405 reviews £63 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=18416626&PinnedHotelID=18416626&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite, 1 Bedroom, Bathtub | Living room | 40-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/12000000/11900000/11890100/11890037/bf0766e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ipoh Bali Hotel Ipoh - Breakfast included - Spa - Free WiFi - Air conditioning 9.2 Wonderful 163 reviews £68 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=11890037&PinnedHotelID=11890037&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Return airport shuttle (surcharge) from 9 AM to 6 PM on request - Train station pick-up shuttle (surcharge) - Shopping centre shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service - Free secured, covered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 48 for children - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - The Cuisines ### Things to do - Bicycle rentals - Children's pool - Gym - Outdoor pool - Outdoor pool (guest access) - Playground - Racquetball/squash - Sauna - Steam room - Waterslide ### Family friendly - Children's pool - In-room microwave - In-room refrigerator - Laundry facilities - Living room - Outdoor pool - Playground - Separate in-room dining area - Waterslide ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - In the mountains - On a lake - Pool loungers - Terrace ### Spa - Body scrubs - Body wraps - Facials - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Low-height counter and sink - Pool access ramp on site - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 43-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Minibar - Refrigerator - Separate dining area ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Living room - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - midnight The check-in location differs from the property location; go to: \[Tower Banyan Lobby\] Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The 1 Bedroom Horizon View Suite and 1 Bedroom Lake View Suite may feature additional bedrooms. Guests have restricted access to 1 bedroom only and usage of any of the additional bedrooms will incur additional charges. ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 500.00 per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately MYR 58 for adults and from MYR 48 for children - Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 6) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property permits cooking on in-room stovetops only for bookings of 7-nights or more. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Haven Ipoh Haven Ipoh Resort Hotel All Suites HAVEN Resort Hotel Ipoh All Suites TUI BLUE The Haven Ipoh Ipoh TUI BLUE The Haven Ipoh Hotel The Haven All Suite Resort Ipoh TUI BLUE The Haven Ipoh Hotel Ipoh The Haven Resort Hotel Ipoh All Suites ## Frequently asked questions ### Does TUI BLUE The Haven Ipoh have a pool? ### Is TUI BLUE The Haven Ipoh pet-friendly? ### How much is parking at TUI BLUE The Haven Ipoh? ### What time is check-in at TUI BLUE The Haven Ipoh? ### What time is check-out at TUI BLUE The Haven Ipoh? ### Does TUI BLUE The Haven Ipoh provide a shuttle to the airport? ### Where is TUI BLUE The Haven Ipoh located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## TUI BLUE The Haven Ipoh Reviews ## Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 244 8 - Good 196 6 - Okay 51 4 - Poor 15 2 - Terrible 3 ### 8.8/10 Cleanliness ### 8.8/10 Staff & service ### 8.4/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Joyce 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staffs friendly, accommodations is beautiful and restaurant food delicious. Highly recommended. ##### Joyce Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Siti Aidawani 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beutiful property and wonderful staff ##### Siti Aidawani Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Shannon 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Truly a paradise. We spent 1 beautiful night and wish we could have stayed much longer. ##### Shannon Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kyanta 16 Dec 2023 Liked: Staff & service, amenities, property conditions & facilities Very good tranquil retreat from busy town and lovely view of lake. ##### Kyanta Stayed 1 night in Dec 2023 ### 8/10 Good #### CHIH CHIANG 20 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good buffet breakfast! ##### CHIH CHIANG Stayed 3 nights in Jun 2023 ### 8/10 Good #### Lisa 24 Nov 2023 Great pool and views. ##### Lisa Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Dennis 4 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very comfort and beautiful view place ##### Dennis Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### LOO JIUN 26 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very relaxing resort, enjoyed the scenary surrounding the resort so much. Highly recommended to those whom wish to have a getaway trip in Ipoh. ##### LOO JIUN ### 10/10 Excellent #### Vicniswaran 16 Apr 2023 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff, knowledgeable and very accommodating. ##### Vicniswaran Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Ahmad Shukry 25 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place away fro the city. ##### Ahmad Shukry Stayed 3 nights in May 2024 ### 10/10 Excellent #### Karl 29 Jul 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ipoh is a nice place with plenty to do for a day, and the perfect complimentary location is The Haven where you can spend the next day just relaxing and enjoying the excellent food. ##### Karl Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Tasrifah bte 6 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The guest services crew in the Cuisines was excellent! ##### Tasrifah bte Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Lydon 7 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, spacious unit, serene environment ##### Lydon Stayed 2 nights in Feb 2023 ### 8/10 Good #### J 14 Aug 2023 Liked: Cleanliness, staff & service, amenities Looks amazing! ##### J Stayed 1 night in Aug 2023 ### 8/10 Good #### Anna 7 Feb 2025 Liked: Staff & service The location was amazing, so much wildlife to spot! It is remote though so we had to taxi everywhere. Nice pool area. The staff were very friendly in the dining area. The rooms although large needed updating, especially the bathrooms. ##### Anna Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Khoo 6 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Indeed a haven to rest, relax, connect with family and friends. Morning walks around the lakes, swimming in the luxurious infinity pool and the warm jacuzzi to relax .. a great way to chill ! The hotel apartment we stayed in gave us opportunity to connect with family. Will be a great place for company, church or religious retreats.. in a restful and clean environment ##### Khoo Stayed 3 nights in May 2024 ### 10/10 Excellent #### Alison 14 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet location, excellent place for a retreat to rest and relax from the hustle and bustle of the city. Transport is a little difficult Grabbing around everywhere solves the issue. Perfect if you're looking to just relax and recharge for a few days. ##### Alison Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Wei 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Get your expectation right, then it is excellent To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout. ![](https://a.travel-assets.com/ugc/hotel-reviews/7DBF17D39C5C6B7615AE8D30F47FDC320B7A47971723350725063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wei Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Wei 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Get your expectation right, then it is excellent To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout. ![](https://a.travel-assets.com/ugc/hotel-reviews/7DBF17D39C5C6B7615AE8D30F47FDC320B7A47971723350725063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wei Stayed 2 nights in Aug 2024 ### 8/10 Good #### Nikolaj 31 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and friendly staff. Family trip with teenagers so we went with 2 apartments which was not needed. Still suffering from Covid lockdown, so not all restaurants were open. Not crowded at all. ##### Nikolaj Stayed 2 nights in Jul 2023 ### 8/10 Good #### Jeya 26 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Surrounding and the pool were very nice. The property need to be maintained better. The area around should be cleaned. ##### Jeya Stayed 3 nights in May 2024 ### 10/10 Excellent #### Lih Yng 12 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Area is nice but the area and car park is dark at night. Wish there are more lights. ##### Lih Yng Stayed 1 night in Sep 2022 ### 6/10 Okay #### Molly 17 Mar 2023 Liked: Cleanliness, staff & service Located in the rustic area with nice view of greenery, caves and lake. It is nice and peaceful. Honestly not many choices for big family like ours. So this three bedroom suite suits our needs. Nice and cosy. But I wish the reception area can be a bit more welcoming, perhaps more lighted and staff more proactive in terms of helping with the luggages. When this package comes with free breakfast buffet, I thought for all 7 of us but turns out it is for 5 only. ##### Molly Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### DANNY 27 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Is the Haven a Heaven's stay? Everything and i mean EVERYTHING was good except that check in time of 3pm is kind of late for me as i have kids that would like to rest after a long drive. They will slip a paper notice under your door to notify you that check out time is 12 noon to ensure you don't forget. It feels that with such a late check in, they cant wait to get you out for the next guest. Appreciate if they can adjust the Check in time to 1pm which will be just nice after lunch. ##### DANNY Stayed 1 night in Feb 2023 ### 6/10 Okay #### Verified traveller 28 Oct 2022 Disliked: Staff & service #### Significant drop in standard I had visited the haven before covid with my husband's family. At that time I could not stop raving about the 5 star experience. So we return again now with my family and was sadly disappointed with the drop in the standard of service: the top ipoh restaurant is now horrible, housekeeping not up to par, wi-fi kept dropping, and more importantly the staff don't care. ##### Verified traveller Stayed 4 nights in Oct 2022 ## Expedia's Latest Trends ### Hotels > [Gaya Island Resort](https://www.expedia.co.uk/Gaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information) > > [Bunga Raya Island Resort & Spa](https://www.expedia.co.uk/Gaya-Island-Hotels-Bunga-Raya-Island-Resort-Spa.h2939927.Hotel-Information) > > [5 Star Hotels in Sandsend](https://www.expedia.co.uk/5Star-Sandsend-Hotels.s50-0-d3000370083.Travel-Guide-Filter-Hotels) > > [Pangkor Laut Resort ](https://www.expedia.co.uk/Pangkor-Laut-Hotels-Pangkor-Laut-Resort.h10999.Hotel-Information) > > [Cameron Highlands Resort](https://www.expedia.co.uk/Tanah-Rata-Hotels-Cameron-Highlands-Resort.h1592373.Hotel-Information) > > [Balmy Foresta](https://www.expedia.co.uk/Kemer-Hotels-Paloma-Foresta-All-Inclusive.h185217.Hotel-Information) > > [Pullman Miri Waterfront](https://www.expedia.co.uk/Miri-Hotels-Pullman-Miri-Waterfront.h14683705.Hotel-Information) > > [The Banjaran Hotsprings Retreat](https://www.expedia.co.uk/Ipoh-Hotels-The-Banjaran-Hotsprings-Retreat.h3797939.Hotel-Information) > > [Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Express-KLIA-Airside-Transit-Hotel.h10945921.Hotel-Information) > > [Sama-Sama Hotel KL International Airport](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Hotel.h552055.Hotel-Information) > > [The Vincent Hotel](https://www.expedia.co.uk/Liverpool-Hotels-The-Vincent-Hotel.h1738555.Hotel-Information) > > [Sabah Hotel Sandakan](https://www.expedia.co.uk/Sandakan-Hotels-Sabah-Hotel-Sandakan.h2173572.Hotel-Information) > > [Hyatt Regency Times Square](https://www.expedia.co.uk/New-York-Hotels-HYATT-REGENCY-TIMES-SQUARE.h24954.Hotel-Information) > > [Thornton Hall Hotel and Spa](https://www.expedia.co.uk/Liverpool-Hotels-Thornton-Hall-Hotel-And-Spa.h430098.Hotel-Information) > > [The Taaras Beach & Spa Resort](https://www.expedia.co.uk/Redang-Island-Hotels-The-Taaras-Beach-Spa-Resort.h54223.Hotel-Information) > > [Gayana Marine Resort](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Gayana-Marine-Resort.h2322305.Hotel-Information) > > [Forest City Johor brand new homestay 2019](https://www.expedia.co.uk/Johor-Bahru-Hotels-Forest-City-Johor-Brand-New-Homestay-2019.h39967063.Hotel-Information) > > [Shangri-La Rasa Ria, Kota Kinabalu](https://www.expedia.co.uk/Tuaran-Hotels-Shangri-La-Rasa-Ria.h48661.Hotel-Information) ### Flights > [Flights from Hyderabad (HYD) to London (LHR)](https://www.expedia.co.uk/lp/flights/hyd/lhr/hyderabad-to-london) > > [Flights from Gatwick (LGW) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/lgw/edi/london-to-edinburgh) ### Cars > [Car hire in Montego Bay](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Montego-Bay.d180106.Car-Hire-Guide) ### Activities ### Packages > [Bacolod Holidays](https://www.expedia.co.uk/Bacolod.d509.Holidays-City-Breaks) > > [Paphos Holidays](https://www.expedia.co.uk/Paphos.d6051505.Holidays-City-Breaks) ### General