Title: TUI BLUE The Haven Ipoh Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # TUI BLUE The Haven Ipoh Lakefront hotel with fitness centre and sauna ![Front of property – evening/night](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/9e50cd7c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/c942d553-38fe-4453-8e91-6f25d6eecc69-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Meeting facility](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/862aef6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/16754610.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/fd97ceb3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Perak Tong Cave Temple, The Haven All Suite Resort offers a peaceful retreat with a spa, sauna, steam room, poolside drinks, and international dishes at The Cuisines restaurant. The property also features racquetball courts and a playground for families. 8.8 Excellent ## Popular amenities - - Bar - Breakfast available - Spa - Laundry - Room service ## Room options ### Check availability for these dates Tonight [Oct 29 - Oct 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 30 - Oct 31](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-10-31&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-10-31&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=7711896&PinnedHotelID=7711896&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 6 of 6 rooms ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/108d7981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite Lakeview ### Highlights Balcony Separate dining area Air conditioning Fridge LCD TV Blackout curtains Separate bedroom Hairdryer - 861 sq ft - 1 bedroom - Lake view - Sleeps 3 - 1 King Bed ![2 Bedroom Deluxe Suite Horizon View | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/823fe4d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Deluxe Suite Horizon View ### Highlights Balcony Separate dining area Air conditioning Fridge LCD TV Blackout curtains 2 bedrooms Hairdryer - 968 sq ft - 2 bedrooms - City view - Sleeps 6 - 1 King Bed and 1 Queen Bed ![3 Bedroom Deluxe Suite Horizon View | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/e951f0fa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Deluxe Suite Horizon View ### Highlights Balcony Separate dining area Air conditioning Fridge LCD TV Blackout curtains 3 bedrooms Private bathroom - 968 sq ft - 3 bedrooms - City view - Sleeps 7 - 1 King Bed, 1 Queen Bed and 1 Single Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/108d7981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Deluxe Suite Lakeview ### Highlights Balcony Separate dining area Air conditioning Fridge LCD TV Blackout curtains 3 bedrooms Hairdryer - 1184 sq ft - 3 bedrooms - Lake view - Sleeps 7 - 1 King Bed, 1 Queen Bed and 1 Single Bed ![3 Bedroom Grand Deluxe Suite Lakeview | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/4ea647f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Grand Deluxe Suite Lakeview ### Highlights Balcony Separate dining area Air conditioning Fridge LCD TV Blackout curtains 3 bedrooms Hairdryer - 1668 sq ft - 3 bedrooms - Lake view - Sleeps 7 - 2 King Beds and 1 Single Bed ![3 Bedroom Executive Suite Lakeview | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/8000000/7720000/7711900/7711896/6db536fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 Bedroom Executive Suite Lakeview ### Highlights Balcony Separate dining area Air conditioning Fridge LCD TV Blackout curtains 3 bedrooms Hairdryer - 1539 sq ft - 3 bedrooms - Lake view - Sleeps 8 - 3 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIpoh-Hotels-The-Haven-All-Suite-Resort.h7711896.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIpoh-Hotels-The-Haven-All-Suite-Resort.h7711896.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C4.64003%2C101.16082&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zxPOLuMuQymiEhxOhvG-vhrUP-Q=) Jl. Haven (Persiaran Lembah Perpaduan), The Haven Lakeside Residence, Ipoh, Perak, 31150 #### What's nearby - Lost World Tambun - 3 min drive - 1.5 miles - Kinta City Shopping Centre - 8 min drive - 4.1 miles - Perak Stadium - 11 min drive - 5.2 miles - Ipoh Parade - 13 min drive - 6.4 miles - Concubine Lane - 15 min drive - 7.1 miles #### Getting around - Ipoh Railway Station - 12 min drive - Ipoh (IPH-Sultan Azlan Shah) - 12 min drive #### Restaurants - ‪Moh Sarap - ‬10 min walk - ‪Helmet Cafe - ‬4 min walk - ‪Restaurant Di Nijam - ‬13 min walk - ‪The Premiere @ The Haven Resort Hotel, Ipoh - ‬10 min walk - ‪Miker Pizza Tambun - ‬7 min walk ## About this property ### TUI BLUE The Haven Ipoh Luxury family-friendly hotel near Concubine Lane Located close to Kinta City Shopping Centre and Ipoh Parade, TUI BLUE The Haven Ipoh provides a poolside bar, a terrace and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a body wrap, a body scrub or a facial. The on-site international cuisine restaurant, The Cuisines, offers breakfast, lunch and dinner. Enjoy the gym, as well as activities such as racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services. Other perks at this hotel include: - An outdoor pool and a children's pool, along with a waterslide and sunloungers - Free self-parking - Limo/town car service, full breakfast (surcharge) and bike hire - An electric car charging station, express check-out and a banquet hall Room features All 150 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Showers, free toiletries and hairdryers - 43-inch LCD TVs with satellite channels - Wardrobes/cupboards, balconies and separate dining areas ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9250000/9246100/9246054/472cc2d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WEIL Hotel Ipoh - Pool - Parking included - Restaurant - Air conditioning 8.6 Excellent 1,007 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=9246054&PinnedHotelID=9246054&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9990000/9988400/9988387/e8d13977.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AC Hotels by Marriott Ipoh Ipoh - Pool - Spa - Free WiFi - Restaurant 7.6 Good 404 reviews £59 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=9988387&PinnedHotelID=9988387&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/4000000/3800000/3798000/3797939/a0ce6d26.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Banjaran Hotsprings Retreat Ulu Kinta - 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Free WiFi 8.6 Excellent 45 reviews £58 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=42628195&PinnedHotelID=42628195&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6630000/6621700/6621664/80822bb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### M Boutique Hotel Ipoh - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.4 Very good 656 reviews £29 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=6621664&PinnedHotelID=6621664&HadPinnedHotel=true®ionId=-1&adults=2) ![Land view from property](https://images.trvl-media.com/lodging/112000000/111800000/111797700/111797629/505d71d4_edited_f06b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### IPOH Sunway Onsen Suites by uBook Ulu Kinta - Pool - Parking included - Free WiFi - Spa 9.0 Wonderful 4 reviews £59 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=111797629&PinnedHotelID=111797629&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/109000000/108260000/108257700/108257672/b06f0fc1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ipoh Santorini Hideaway Hotel Inspired Ipoh - Pool - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 7 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=108257672&PinnedHotelID=108257672&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/7000000/6840000/6835200/6835148/18cd73cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunway Lost World Hotel Ulu Kinta - Hot tub - Spa - Waterslide - Parking included 7.8 Good 476 reviews £59 includes taxes & fees 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=6835148&PinnedHotelID=6835148&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/91000000/90460000/90454200/90454198/7828776c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mountain & Theme Park Views' Cozy Suite Ulu Kinta - Pool - Kitchen - Parking included - Free WiFi 10 Exceptional 6 reviews £127 includes taxes & fees 30 Oct - 31 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=90454198&PinnedHotelID=90454198&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Return airport shuttle (surcharge) from 9 AM to 6 PM on request - Train station pick-up shuttle (surcharge) - Shopping centre shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service - Free secured, covered self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 48 for children - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - The Cuisines ### Things to do - Bicycle rentals - Children's pool - Gym - Outdoor pool - Outdoor pool (guest access) - Playground - Racquetball/squash - Sauna - Steam room - Waterslide ### Family friendly - Children's pool - In-room microwave - In-room refrigerator - Laundry facilities - Living room - Outdoor pool - Playground - Separate in-room dining area - Waterslide ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference space - Meeting rooms ### Outdoors - Barbecue grill - Garden - In the mountains - On a lake - Pool loungers - Terrace ### Spa - Body scrubs - Body wraps - Facials - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Low-height counter and sink - Pool access ramp on site - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 43-inch LCD TV with satellite channels ### Food and drink - Coffee/tea maker - Limited room service - Microwave - Minibar - Refrigerator - Separate dining area ### More - Air conditioning - Desk - Iron/ironing board on request - Laptop workspace - Living room - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - midnight The check-in location differs from the property location; go to: \[Tower Banyan Lobby\] Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation The 1 Bedroom Horizon View Suite and 1 Bedroom Lake View Suite may feature additional bedrooms. Guests have restricted access to 1 bedroom only and usage of any of the additional bedrooms will incur additional charges. ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MYR 500.00 per night We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: from approximately MYR 58 for adults and from MYR 48 for children - Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 6) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property permits cooking on in-room stovetops only for bookings of 7-nights or more. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Haven Ipoh Haven Ipoh Resort Hotel All Suites HAVEN Resort Hotel Ipoh All Suites TUI BLUE The Haven Ipoh Ipoh TUI BLUE The Haven Ipoh Hotel The Haven All Suite Resort Ipoh TUI BLUE The Haven Ipoh Hotel Ipoh The Haven Resort Hotel Ipoh All Suites ## Frequently asked questions ### Does TUI BLUE The Haven Ipoh have a pool? > Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 8:00 PM. ### Is TUI BLUE The Haven Ipoh pet-friendly? > No, pets are not allowed at this property. ### How much is parking at TUI BLUE The Haven Ipoh? > Self-parking is free at this property. ### What time is check-in at TUI BLUE The Haven Ipoh? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at TUI BLUE The Haven Ipoh? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does TUI BLUE The Haven Ipoh provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 9 AM-6 PM on request. A fee of MYR 100 per vehicle applies. ### Where is TUI BLUE The Haven Ipoh located? > Located on a lake, this family-friendly hotel is within 9 mi (15 km) of Kinta City Shopping Centre, Ipoh Parade and Yasmin At Kong Heng Museum. Concubine Lane and Kellie's Castle are also within 20 mi (32 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## TUI BLUE The Haven Ipoh Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.8 Cleanliness ### 8.0 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 244 8 - Good 196 6 - Okay 51 4 - Poor 15 2 - Terrible 3 ### 10/10 Excellent #### Joyce 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staffs friendly, accommodations is beautiful and restaurant food delicious. Highly recommended. ##### Joyce Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Siti Aidawani 16 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Beutiful property and wonderful staff ##### Siti Aidawani Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Shannon 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Truly a paradise. We spent 1 beautiful night and wish we could have stayed much longer. ##### Shannon Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kyanta 16 Dec 2023 Liked: Staff & service, amenities, property conditions & facilities Very good tranquil retreat from busy town and lovely view of lake. ##### Kyanta Stayed 1 night in Dec 2023 ### 8/10 Good #### CHIH CHIANG 20 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good buffet breakfast! ##### CHIH CHIANG Stayed 3 nights in Jun 2023 ### 8/10 Good #### Lisa 24 Nov 2023 Great pool and views. ##### Lisa Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### Dennis 4 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very comfort and beautiful view place ##### Dennis Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Ahmad Shukry 25 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place away fro the city. ##### Ahmad Shukry Stayed 3 nights in May 2024 ### 10/10 Excellent #### Tasrifah bte 6 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The guest services crew in the Cuisines was excellent! ##### Tasrifah bte Stayed 3 nights in Sep 2023 ### 8/10 Good #### J 14 Aug 2023 Liked: Cleanliness, staff & service, amenities Looks amazing! ##### J Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Khoo 6 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Indeed a haven to rest, relax, connect with family and friends. Morning walks around the lakes, swimming in the luxurious infinity pool and the warm jacuzzi to relax .. a great way to chill ! The hotel apartment we stayed in gave us opportunity to connect with family. Will be a great place for company, church or religious retreats.. in a restful and clean environment ##### Khoo Stayed 3 nights in May 2024 ### 10/10 Excellent #### Alison 14 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quiet location, excellent place for a retreat to rest and relax from the hustle and bustle of the city. Transport is a little difficult Grabbing around everywhere solves the issue. Perfect if you're looking to just relax and recharge for a few days. ##### Alison Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Wei 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Get your expectation right, then it is excellent To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout. ![](https://a.travel-assets.com/ugc/hotel-reviews/7DBF17D39C5C6B7615AE8D30F47FDC320B7A47971723350725063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wei Stayed 2 nights in Aug 2024 ### 8/10 Good #### Nikolaj 31 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and friendly staff. Family trip with teenagers so we went with 2 apartments which was not needed. Still suffering from Covid lockdown, so not all restaurants were open. Not crowded at all. ##### Nikolaj Stayed 2 nights in Jul 2023 ### 8/10 Good #### Jeya 26 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Surrounding and the pool were very nice. The property need to be maintained better. The area around should be cleaned. ##### Jeya Stayed 3 nights in May 2024 ### 10/10 Excellent #### Lih Yng 12 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Area is nice but the area and car park is dark at night. Wish there are more lights. ##### Lih Yng Stayed 1 night in Sep 2022 ### 6/10 Okay #### Molly 17 Mar 2023 Liked: Cleanliness, staff & service Located in the rustic area with nice view of greenery, caves and lake. It is nice and peaceful. Honestly not many choices for big family like ours. So this three bedroom suite suits our needs. Nice and cosy. But I wish the reception area can be a bit more welcoming, perhaps more lighted and staff more proactive in terms of helping with the luggages. When this package comes with free breakfast buffet, I thought for all 7 of us but turns out it is for 5 only. ##### Molly Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### DANNY 27 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Is the Haven a Heaven's stay? Everything and i mean EVERYTHING was good except that check in time of 3pm is kind of late for me as i have kids that would like to rest after a long drive. They will slip a paper notice under your door to notify you that check out time is 12 noon to ensure you don't forget. It feels that with such a late check in, they cant wait to get you out for the next guest. Appreciate if they can adjust the Check in time to 1pm which will be just nice after lunch. ##### DANNY Stayed 1 night in Feb 2023 ### 6/10 Okay #### Sook Cheng 26 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities It is overall ok .. I expected the bedrooms to be bigger and the second bathroom is very small with no hair dryer .. there is no plates to be found.. there is a stove but no pots and pans , so not sure what it is for. There is no hand soap either. Although no major complaints, the place is very average and no wow factor, not likely to return. ##### Sook Cheng Stayed 2 nights in Nov 2023 ### 4/10 Poor #### Dione 21 Jan 2023 Liked: Staff & service Disliked: Property conditions & facilities Couldn’t find our booking. We ended up getting a room that looked like it hasn’t been cleaned properly. Dust on fixtures and black mould in shower. Hot and cold water machine didn’t work. No washing up liquid, incomplete set of kitchen ware. ##### Dione Stayed 2 nights in Jan 2023 ### 4/10 Poor #### paulie 27 Nov 2023 Disliked: Cleanliness, amenities, property conditions & facilities This is not a 4 or 5 star hotel . It is over rated. I give 3 star only . I booked a 3 bedroom, 3 bathrooms suite with the kitchen for 5 persons . It has only 4 plates & 4 cups provided . No utensils, no pot , no pan. Overall I won’t say the unit is cleaned . The quality of the care products do not meet the 4 star hotel standard. The water not hot enough and we cannot adjust it. Very disappointed ##### paulie Stayed 2 nights in Nov 2023 ### 8/10 Good #### Anna 7 Feb 2025 Liked: Staff & service The location was amazing, so much wildlife to spot! It is remote though so we had to taxi everywhere. Nice pool area. The staff were very friendly in the dining area. The rooms although large needed updating, especially the bathrooms. ##### Anna Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Veen Chee 19 Sept 2024 ##### Veen Chee Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Wei 11 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Get your expectation right, then it is excellent To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout. ![](https://a.travel-assets.com/ugc/hotel-reviews/7DBF17D39C5C6B7615AE8D30F47FDC320B7A47971723350725063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Wei Stayed 2 nights in Aug 2024 ### 6/10 Okay #### Lutz 31 Mar 2024 Liked: Cleanliness Die Lage der Unterkunft an einem kleinen See mit Felsformationen im Hintergrund ist einmalig. Die Mehrzahl der Angestellten ist freundlich und zuvorkommend, besonders möchten wir uns beim Frühstückspersonal und bei Michael für die stets nette Umsorgung bedanken. Das war es aber dann auch schon ! Sofort nach der Buchung erhielten wir eine Nachricht das die im Apartment enthaltene Küche erst ab Buchungen > 7 Tage verwendet werden darf. Die Klimaanlagen im Zimmer mussten erst repariert werden. Und das Beste kommt wie immer zum Schluss, wir mußten zwei Rechnungen bezahlen (mit Tax ca. 40 € bzw. 200 RM) für die es keine Quittungen gab und wir auch noch in diese Zeit unterwegs waren. Es ist beim Geld also Vorsicht geboten ! ##### Lutz Stayed 4 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Strawberry Park Resort](https://www.expedia.co.uk/Brinchang-Hotels-Strawberry-Park-Resort.h8395.Hotel-Information) > > [Gaya Island Resort](https://www.expedia.co.uk/Gaya-Island-Hotels-Gaya-Island-Resort.h4981793.Hotel-Information) > > [Bunga Raya Island Resort & Spa](https://www.expedia.co.uk/Gaya-Island-Hotels-Bunga-Raya-Island-Resort-Spa.h2939927.Hotel-Information) > > [5 Star Hotels in Sandsend](https://www.expedia.co.uk/5Star-Sandsend-Hotels.s50-0-d3000370083.Travel-Guide-Filter-Hotels) > > [Pangkor Laut Resort](https://www.expedia.co.uk/Pangkor-Laut-Hotels-Pangkor-Laut-Resort.h10999.Hotel-Information) > > [Cameron Highlands Resort](https://www.expedia.co.uk/Tanah-Rata-Hotels-Cameron-Highlands-Resort.h1592373.Hotel-Information) > > [Balmy Foresta](https://www.expedia.co.uk/Kemer-Hotels-Paloma-Foresta-All-Inclusive.h185217.Hotel-Information) > > [Pullman Miri Waterfront](https://www.expedia.co.uk/Miri-Hotels-Pullman-Miri-Waterfront.h14683705.Hotel-Information) > > [The Banjaran Hotsprings Retreat](https://www.expedia.co.uk/Ipoh-Hotels-The-Banjaran-Hotsprings-Retreat.h3797939.Hotel-Information) > > [Sama-Sama Express KLIA Terminal 1 - Airside Transit Hotel](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Express-KLIA-Airside-Transit-Hotel.h10945921.Hotel-Information) > > [Sama-Sama Hotel KL International Airport](https://www.expedia.co.uk/Sepang-Hotels-Sama-Sama-Hotel.h552055.Hotel-Information) > > [The Vincent Hotel](https://www.expedia.co.uk/Liverpool-Hotels-The-Vincent-Hotel.h1738555.Hotel-Information) > > [Sabah Hotel Sandakan](https://www.expedia.co.uk/Sandakan-Hotels-Sabah-Hotel-Sandakan.h2173572.Hotel-Information) > > [Hyatt Regency Times Square](https://www.expedia.co.uk/New-York-Hotels-HYATT-REGENCY-TIMES-SQUARE.h24954.Hotel-Information) > > [Thornton Hall Hotel and Spa](https://www.expedia.co.uk/Liverpool-Hotels-Thornton-Hall-Hotel-And-Spa.h430098.Hotel-Information) > > [The Taaras Beach & Spa Resort](https://www.expedia.co.uk/Redang-Island-Hotels-The-Taaras-Beach-Spa-Resort.h54223.Hotel-Information) > > [Gayana Marine Resort](https://www.expedia.co.uk/Kota-Kinabalu-Hotels-Gayana-Marine-Resort.h2322305.Hotel-Information) > > [Forest City Johor brand new homestay 2019](https://www.expedia.co.uk/Johor-Bahru-Hotels-Forest-City-Johor-Brand-New-Homestay-2019.h39967063.Hotel-Information) > > [Shangri-La Rasa Ria, Kota Kinabalu](https://www.expedia.co.uk/Tuaran-Hotels-Shangri-La-Rasa-Ria.h48661.Hotel-Information) ### Flights > [Flights from Manchester (MAN) to Kos (KGS)](https://www.expedia.co.uk/lp/flights/man/kgs/manchester-to-kos) > > [Flights from Hyderabad (HYD) to London (LHR)](https://www.expedia.co.uk/lp/flights/hyd/lhr/hyderabad-to-london) > > [Flights from Gatwick (LGW) to Edinburgh (EDI)](https://www.expedia.co.uk/lp/flights/lgw/edi/london-to-edinburgh) ### Cars > [Car hire in Devon](https://www.expedia.co.uk/Destinations-In-Devon.d6046196.Car-Hire-Destinations) > > [Car hire in Montego Bay](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Montego-Bay.d180106.Car-Hire-Guide) ### Activities > [Things to do in Limassol](https://www.expedia.co.uk/Things-To-Do-In-Limassol.d5192.Travel-Guide-Activities) ### Packages > [Mongolia Holidays](https://www.expedia.co.uk/Mongolia.d11408.Holidays-City-Breaks) > > [Bacolod Holidays](https://www.expedia.co.uk/Bacolod.d509.Holidays-City-Breaks) > > [Paphos Holidays](https://www.expedia.co.uk/Paphos.d6051505.Holidays-City-Breaks) ### General > [Visit Lassi](https://www.expedia.co.uk/Lassi.dx182103)