Ratings based on 641 Verified Reviews

3.6 out of 5
68% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from Florida

Not like in the picture!!!

Posted 18-Sep-2017
Pros: Nothing, the party travelling with us left without staying to a hotel nearby. No refund issued
Cons: Lots of things to be a decent hotel.the only bad place in a 2 week travel.
Old room, noisy corridors, water running, and window facing a smelly corridor.
5 out of 5
Recommended
for Everyone
by A verified traveller from conroe, texas

Pefect for our vacation plans

Posted 05-Sep-2017
We were so pleased with this hotel... And the Staff....couldn't ask for nicer people...always making sure you had what u needed...we were there for 9 days....it gave us more of a family feeling than a customer....We will be returning...Thank you...Susie, Sean, Shamie Liam, Evanlina and Caroline.
3 out of 5
by A verified traveller from Durham, UK

Great location, bad condition

Posted 27-Aug-2017
The carpet, furniture and mattress are ancient. The bad was uncomfortable due to the old mattress. There were spiders outside the window so we couldn't open it to let some fresh air in. The bathroom is really small. I think the price isn't fair for what you get.
4 out of 5
Recommended
for Everyone
by A verified traveller from Scottsdale, AZ

Very good location

Posted 24-Aug-2017
It is a nice hotel with a very convenient location
Comment from Hotel Management
25-Aug-2017 by Operations Manager, Hotel Management
Thank you for your feedback. I am pleased to hear that you liked our hotel and the location was suitable for your needs. We look forward to welcoming you back one day.
3 out of 5
by A verified traveller from betancur

Posted 23-Aug-2017
Fantastic location, but it is old. I went there fir two nigths and i think it has the best location. Close to everything important
Comment from Hotel Management
28-Aug-2017 by Operations Manager, Hotel Management
Thank you for your feedback on your recent stay with us. I am pleased you found our location ideal for your needs and we look forward to welcoming you back one day.
3 out of 5
by A verified traveller from sydney

Posted 06-Aug-2017
Expensive for what was offered. No parking available and not all rooms were accessible without stairs
Comment from Hotel Management
25-Aug-2017 by Operations Manager, Hotel Management
Thank you for your feedback. Although we do not have a carpark on site we do have a special offer on at the Hotel that allows you to receive free parking during your stay and this is advertised at the Reception desk. The Hotel is old and therefore many of the characteristics of the hotel is that it does have many stairs. Our Reception team would have been able to offer to have your luggage put to your room if this would have helped in anyway. I do hope that this does not detract you from choosing our Hotel on your next stay and look forward to welcoming you back.
5 out of 5
Recommended
for Everyone
by A verified traveller from Norfolk

Great location

Posted 07-Jul-2017
Pros: Parking can be difficult compared to neighbouring hotels
Cons: Parking
Location: Loch Ness, Cullodon, town centre
Well managed and very clean hotel in exactly the right place
Comment from Hotel Management
10-Jul-2017 by TSM, Hotel Management
Dear Guest, thank you for your feedback. Pleased you enjoyed your stay. Apologies if you had difficulty trying to find a car park. We are looking into ways to help with car parking
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Great view of Ness River and Castle.

Posted 25-Jun-2017
Loved my view...however only a few rooms have view of the river and Castle. Staff was friendly. Great location. No A.C.. had a small fan which made it tolerable as my 1st night was a bit warm. But 2nd and 3rd night the weather was cooler so it was comfortable. The windows only open a few inches so not much air flow. But overall a very nice stay.
Comment from Hotel Management
07-Aug-2017 by Operations Manager, Hotel Management
Thank you for your feedback on your recent stay. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back one day
5 out of 5
Recommended
for Everyone
by A verified traveller from l enfield london

Lovely hotel staff very helpful

Posted 23-Jun-2017
Had a wonderful 3 days not long enough so much to see and do breathtaking scenery had lovely wether will definitely come back
Comment from Hotel Management
29-Jun-2017 by Operations manager, Hotel Management
Thank you for your recent feedback. I am delighted to hear that you enjoyed your stay and we look forward to welcoming you back soon
4 out of 5
by Perry

Slightly tired but perfectly adequate

Posted 19-Jun-2017 on Hotels
A nice refurbished hotel right in the heart of Inverness. The hotel has clearly seen better days but it is perfectly comfortable if a little rambling and the plumbing a little antiquarian. If you are driving though the way that parking is not convenient and disabled services may well struggle with the baths which are nice Victorian reproduction that awkward to get in and out of
Comment from Hotel Management
22-Jun-2017
Thank you for your recent feedback. I am pleased you had a comfortable stay and we look forward to welcoming you back to Inverness one day. kind regards The Columba Team