Lovely hotel right on the Loch. Great location for exploring & coming back to relax in the spa.
The staff were all very lovely and polite, but across the board there was a lack of communication throughout our stay, we weren’t sure about times of eating, location for the dogs, spa times etc and there is no signage in the hotel to aid this. There seemed to be a strict policy in booking your breakfast and evening times when you check in, by the end of the week we had to change these as planned activity.
We were encouraged to use the hotel own app prior to arriving, this was a waste of time as nothing was communicated onwards.
None of this spoilt our enjoyment at all. It is a beautiful place to stay, staff were
all friendly, would highly recommend but be prepared to ask a lot of questions.