expedia

Photo gallery

Featured image
Indoor pool, outdoor pool
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Guest reviews

4.7/5 Exceptional
229 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet Friendly
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationInterlaken Casino4 min walk
Popular LocationMystery Rooms11 min walk
Popular LocationMannlichen Mountain14 min drive
AirportBern (BRN-Belp)43 min drive

Choose dates to view prices

  • Superior Room

    4.6/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsSuperior Room
  • Deluxe Room, Mountain View (Jungfrau Mountain View)

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDeluxe Room, Mountain View (Jungfrau Mountain View)
  • Junior Suite

    5/5 guest room rating

    Room amenities

    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsJunior Suite
  • Junior Suite, Mountain View (Jungfrau Mountain View)

    5/5 guest room rating

    Room amenities

    • Mountain view
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsJunior Suite, Mountain View (Jungfrau Mountain View)
  • Junior Suite, Garden View

    Room amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsJunior Suite, Garden View
  • Superior Suite (Two level duplex suite)

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Suite (Two level duplex suite)
  • Deluxe Suite (Duplex Suite / Jungfrau Mountain View)

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More detailsDeluxe Suite (Duplex Suite / Jungfrau Mountain View)
  • Premium Suite, Mountain View (Jungfrau Mountain View)

    Room amenities

    • Mountain view
    • Sleeps 4
    • 1 Double Bed
    More detailsPremium Suite, Mountain View (Jungfrau Mountain View)
  • Luxury Suite (Tower Suite - Jungfrau Mountain View)

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More detailsLuxury Suite (Tower Suite - Jungfrau Mountain View)
  • Junior Suite, Mountain View (Club)

    Room amenities

    • Mountain view
    • Sleeps 3
    • 1 Double Bed
    More detailsJunior Suite, Mountain View (Club)
  • Superior Room (Club)

    5/5 guest room rating

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsSuperior Room (Club)
  • Deluxe Suite, Mountain View (Duplex Club)

    Room amenities

    • Mountain view
    • Sleeps 4
    • 1 Double Bed
    More detailsDeluxe Suite, Mountain View (Duplex Club)
  • Premium Suite (Club)

    Room amenities

    • Mountain view
    • Sleeps 4
    • 1 Double Bed
    More detailsPremium Suite (Club)
  • Family Suite (Club)

    Room amenities

    • Sleeps 4
    • 1 Double Bed
    More detailsFamily Suite (Club)
  • Room (Selected at Check-In)

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsRoom (Selected at Check-In)
  • Suite (Selected at Check-In)

    Room amenities

    • Mountain view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite (Selected at Check-In)

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Interlaken

Located in Interlaken, VICTORIA-JUNGFRAU Grand Hotel & Spa is in a rural location and on the boardwalk. While the natural beauty of Lake Brienz and Lake Thun can be enjoyed by anyone, those looking for an activity can explore Mystery Rooms. Travelling with kids? Consider Jungfrau Park and Sportzentrum Grindelwald. Enjoy the area's slopes with cross-country skiing, downhill skiing and snowboarding, and don't miss out on the sledging.

Visit our Interlaken travel guide
Map
Popular Location

What's nearby

  • Interlaken Casino - 4 min walk
  • Mystery Rooms - 11 min walk
  • Lake Brienz - 5 min drive
  • Mannlichen Mountain - 14 min drive
  • Lake Thun - 17 min drive

Getting around

  • Interlaken West Station - 7 min walk
  • Bern (BRN-Belp) - 43 min drive

About this property

VICTORIA-JUNGFRAU Grand Hotel & Spa

Family-friendly Interlaken hotel in Central Interlaken, near Lake Brienz
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free self-service breakfast, free WiFi in public areas and a free ski shuttle are also provided. Other amenities include an outdoor pool, a 24-hour fitness centre and a bar/lounge. All 216 individually decorated rooms feature free WiFi and 24-hour room service. Conveniences include fridges and coffee makers, and guests will appreciate thoughtful touches such as espresso makers and pillow menus.
VICTORIA-JUNGFRAU Grand Hotel & Spa offers 216 forms of accommodation with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Cable televisions are provided. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and toothbrushes and toothpaste.

This Interlaken hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An indoor pool and an outdoor pool are on site. Other recreational amenities include outdoor tennis courts, an indoor tennis court, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

NESCENS has 20 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Individually wrapped food options available for breakfast
Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: CHF 35 per night
  • Electric car charging station
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free ski shuttle

Food and drink

  • Free self-service breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • 3 outdoor tennis courts
  • Aerobics classes
  • Billiards/pool table
  • Fishing
  • Full-service spa
  • Golf
  • Helicopter/aeroplane tours
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • German

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (6641 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in between 3:00 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 35 per pet, per night
2 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for CHF 145.00 per night.
Cots (infant beds) are available for CHF 60.00 per night

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
  • A tax is imposed by the city: From 1 November - 31 March, CHF 3.20 per person, per night. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 3.50 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: CHF 660 per vehicle (one way)
  • Valet parking fee: CHF 35 per night
  • Pet fee: CHF 35 per pet, per night
  • Early check-in fee: CHF 50 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 60.00 per night
  • Rollaway bed fee: CHF 145.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.
  • Individually wrapped food options are available for breakfast.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

Property is also known as

Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
VICTORIA-JUNGFRAU Grand Hotel
VICTORIA-JUNGFRAU Grand Interlaken
VICTORIA-JUNGFRAU Grand
Victoria Jungfrau Grand Hotel Spa
Victoria Jungfrau & Interlaken
VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel
VICTORIA-JUNGFRAU Grand Hotel & Spa Interlaken
VICTORIA-JUNGFRAU Grand Hotel & Spa Hotel Interlaken

Frequently asked questions

Can I cancel my reservation for free at VICTORIA-JUNGFRAU Grand Hotel & Spa and receive a full refund?
Yes, VICTORIA-JUNGFRAU Grand Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to VICTORIA-JUNGFRAU Grand Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is this property pet-friendly?
Yes, VICTORIA-JUNGFRAU Grand Hotel & Spa allows pets (limit 2 per room). There's a fee of CHF 35 per pet, per night.
How much is parking at this property?
Valet parking is available for CHF 35 per night.
What time is check-in at this property?
Check-in is from 3:00 PM to midnight. Early check-in is available for a fee of CHF 50 (subject to availability). Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for CHF 50 (subject to availability).
Does VICTORIA-JUNGFRAU Grand Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of CHF 660 per vehicle, one way, applies.
Where is this hotel located?
This family-friendly Interlaken hotel is located on the boardwalk, within a 15-minute walk of Hoeheweg and Mystery Rooms. Lake Brienz and Lake Thun are also within 2 miles (3 km). Interlaken West Station is 7 minutes by foot and Interlaken Ost Station is 12 minutes.

Guest reviews

Overall score and ratings for VICTORIA-JUNGFRAU Grand Hotel & Spa

4.7
Exceptional
5 - Excellent
176
4 - Good
33
3 - Okay
16
2 - Mediocre
1
1 - Poor
3
4.7
Cleanliness
4.6
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jul 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    It was a geat hotel and staff ,,

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This hotel is the perfect blend of charm and modern finery. Beautiful building, wonderful food, gorgeous rooms. An ig dream but so relaxing! Beautiful views all around! We were sad to leave !

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Amazing stay. Very nice hotel the style is a little renaissance but if you like it it'a very enjoyable.

    Stayed 1 night in Feb 2020