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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.3/5 Excellent
658 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Spa
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

AirportInnsbruck (INN-Kranebitten)1 min drive
Popular LocationUniversity of Innsbruck3 min drive
Popular LocationMaria Theresa Street4 min drive
Popular LocationLandeskrankenhaus - University Clinics Innsbruck4 min drive

Choose dates to view prices

  • Business Room

    4.5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More detailsBusiness Room
  • Standard Room

    4.9/5 guest room rating

    Room amenities

    • 236 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Double Bed OR 1 Queen Bed
    More detailsStandard Room
  • Superior Room

    4.9/5 guest room rating

    Room amenities

    • 301 sq ft
    • Mountain view
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsSuperior Room
  • Triple Room

    4.7/5 guest room rating

    Room amenities

    • 301 sq ft
    • Mountain view
    • Sleeps 3
    • 1 Double Bed and 1 Single Bed OR 1 Queen Bed and 1 Single Bed
    More detailsTriple Room
  • Quadruple Room

    4.7/5 guest room rating

    Room amenities

    • 344 sq ft
    • Mountain view
    • Sleeps 4
    • 1 Double Bed OR 1 Queen Bed
    More detailsQuadruple Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Innsbruck

In the suburbs, Penz Hotel West is in an area with good airport proximity. Innsbruck Market Hall and Maria Theresa Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hofgarten Park and Nordkette Mountains. Botanic Garden and Alpenzoo are also worth visiting. Spend some time exploring the area's activities, including golfing, a ski shuttle and skiing.
Visit our Innsbruck travel guide
View in a map
Popular Location

What's nearby

  • University of Innsbruck - 3 min drive
  • Golden Roof (Goldenes Dachl) - 4 min drive
  • Maria Theresa Street - 4 min drive
  • Landeskrankenhaus - University Clinics Innsbruck - 4 min drive
  • Casino Innsbruck - 4 min drive

Getting around

  • Innsbruck Hötting Station - 17 min walk
  • Innsbruck (INN-Kranebitten) - 1 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast.

About this property

Penz Hotel West

Suburban hotel with restaurant and fitness centre
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free ski shuttle are also provided. Additionally, a sauna, self parking and spa services are on-site. All 98 rooms offer free WiFi, minibars and flat-screen TVs with satellite channels. Other amenities available to guests include room service (during limited hours), hairdryers and safes.
Penz Hotel West offers 98 forms of accommodation with minibars and a safe. 90-cm Flat-screen televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 5 per day
  • Extended parking: EUR 5 per night
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 18 for adults and EUR 18 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna
  • Spa services

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Languages spoken

  • English
  • German

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 90-cm flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in between 2:00 PM and 11:00 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 18 for adults and EUR 18 for children (approximately)
  • Self-parking fee: EUR 5 per day
  • Extended parking fee: EUR 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Penz Hotel West Innsbruck
Penz Hotel West
Penz West Innsbruck
Penz West
Sporthotel Penz Innsbruck
Sporthotel Penz Hotel Innsbruck
Penz Hotel West Hotel
Penz Hotel West Innsbruck
Penz Hotel West Hotel Innsbruck

Frequently asked questions

Can I cancel my reservation for free at Penz Hotel West and receive a full refund?
Yes, Penz Hotel West offers free cancellation on select room rates, because flexibility matters! Please refer to Penz Hotel West cancellation policy on our site for more details about any exclusions or requirements.
Is Penz Hotel West pet-friendly?
No, pets are not allowed at this property.
How much is parking at Penz Hotel West?
Self-parking is available for EUR 5 per day. Extended parking is available for EUR 5 per night.
What time is check-in at this hotel?
Check-in is from 2:00 PM to 11:00 PM. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at noon.
Where is Penz Hotel West located?
Situated near the airport, this hotel is within 3 miles (5 km) of Botanic Garden, Golden Roof (Goldenes Dachl) and Bergisel Ski Jump. Landeskrankenhaus - University Clinics Innsbruck and University of Innsbruck are also within 2 miles (3 km). Innsbruck Hötting Station is 17 minutes by foot and Allerheiligenhöfe Station is 27 minutes.

Guest reviews

Overall score and ratings for Penz Hotel West

4.3
Excellent
5 - Excellent
294
4 - Good
283
3 - Okay
59
2 - Mediocre
16
1 - Poor
6
4.5
Cleanliness
4.4
Service and Staff
4.1
Amenities
4.3
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice walking location to Innsbruck airport with free parking across the street.

Stayed 1 night in Jan 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Quick snowboarding trip to Innsbruck

    Great hotel and perfect location for getting to ski runs in the Innsbruck area. 2 mins walk from the airport!

    Stayed 3 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The room was not warm enough. There was no one to talk to. No phone in the room to call reception. Also, very weak stream of water in the shower. Yet, very close to the airport so that we convenient.

    Stayed 1 night in Jan 2020