View from property

Reviews of Hotel Tautermann

3 out of 5
Hotel Tautermann
Stamserfeld 5, Hoetting, Innsbruck, Tirol

Reviews

7.6

Good

Rating 10 - Excellent. 111 out of 481 reviews" "
Rating 8 - Good. 193 out of 481 reviews" "
Rating 6 - Okay. 122 out of 481 reviews" "
Rating 4 - Poor. 44 out of 481 reviews" "
Rating 2 - Terrible. 11 out of 481 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Kara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic Room (fine) but missing hot water
The gentle man that checked us in was friendly. The room was basic and we were glad to find a room to accommodate a family of 4 (2 adults and 2 teen kids). The beds were firm (firmness is a personal preference, but for me much too firm for a comfortable night's sleep. The most frustrating part was not having hot water for showers. One person showered around 9:30pm and the shower was fine. The second shower was around 11:30 and it was cool/cold (not freezing but definitely not warm or hot as you'd expect). The morning showers were also the same. Mind you that the first shower that was warm was not excessively long using up the hot water. When I checked out in the morning I alerted the woman to the issue and she said that the only thing she could offer us was another room to shower in. At that point, we had already showered (too much of an inconvenience to try to solve the problem when you are already in the shower). I was disappointed that we weren't offered any compensation as we paid quite a bit for the room and didn't have the basic services like a proper shower.
Stayed 1 night in Dec 2023

6/10 Okay

Shaun

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pretty old & outdated, but staff were kind & breakfast was included.
Stayed 1 night in Dec 2023

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Cold buffet breakfast was basic but delicious and plentiful. Room was comfortable and clean. Hotel is a short walk from the centre, up a hill. Staff were friendly. Good value for money.
Stayed 1 night in Dec 2023

6/10 Okay

Andrew

Disliked: Staff & service
Could be better
Just need to be friendlier, room service forgot our towels on second day, when we requested them from reception response was like we had done something wrong. Room is basic. Breakfast basic and crowded.
Stayed 2 nights in Aug 2023

8/10 Good

Brendan

Travelled with family and small children
Liked: Staff & service
Decor dated, basics like lights not working in bedroom.
Stayed 1 night in Jul 2023

10/10 Excellent

Alicia

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but warm
The facility was amazing. Rooms were clean, and had great air flow. This was important since there was no a/c, and we stayed during a warm period. The includes breakfast was good as well.
Stayed 2 nights in Jul 2023
Response from Katrina on 14 Jul 2023
Thank you for your feedback

10/10 Excellent

Callie

Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great chance to stay in innsbruck.
Everything was great, it was nice to be in a hotel close to old town innsbruck and have the option for parking a rental. Morning breakfast had something for everyone 😋
Stayed 2 nights in Jun 2023
Response from Katrina on 14 Jul 2023
Dear Sirs,Thank you for the feed back!Best Regards from Innsbruck,Katrina

8/10 Good

Egidio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clea, friendly hotel, close to the old part of the city, good breakfast.
Stayed 1 night in May 2023

10/10 Excellent

Emanuele

Stayed 2 nights in Jan 2023

10/10 Excellent

geraldo

Liked: Staff & service, property conditions & facilities
👍
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Other than no lift in the property, this is a pretty affordable place to stay with breakfast and free parking.
Stayed 4 nights in Dec 2022

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
You can't ask for more. Nice rooms, comfy bed, clean hotel in a calm neighborhood, good breakfast buffet. Also directly next to the bus line bringing you to the two mountain areas.
Stayed 2 nights in Aug 2022

10/10 Excellent

lorna

Stayed 1 night in Jul 2022

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the price
Stayed 2 nights in Jun 2022

6/10 Okay

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location for sight seeing. Room and bathroom clean and comfortable. Breakfast ok but uncomfortably busy. Parking didn’t work for me. Nose to tail on a narrow lane - leave keys at reception so that other cars can be moved. I understand the dilemma faced by the hotel but I wasnt comfortable with the solution.
Stayed 2 nights in May 2022

10/10 Excellent

William

Stayed 1 night in Feb 2022

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Gary

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is simple and nice. The parking was free but you need to give your car keys as they rearrange the cars in the parking lot. The breakfast was so simple and nice.
Stayed 1 night in Sep 2021

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An enjoyable stay. Breakfast good. Staff friendly and helpful
Stayed 1 night in Jun 2021

10/10 Excellent

Alan

Stayed 1 night in Oct 2020

6/10 Okay

Albert

Liked: Cleanliness, staff & service
Ok stay outside of City Center
It was about right for the price. Inexpensive for the area, but a bit of a walk from the city center. The bed was uncomfortable, and the breakfast buffet was not very big.
Stayed 2 nights in Jul 2020

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An old hotel with plenty of charm
This place was totally fine and good. If this is where your budget is, have no doubt you can expect a decent stay.
Stayed 1 night in Feb 2020

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

8/10 Good

Molly Kahn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
The breakfast was very nice- surprisingly so. The room and bath were small but sufficient.
Stayed 1 night in Nov 2019
Response from Katrina Armani on 1 Dec 2019
Dear Guests, Thank you for your stay in our hotel and your nice comment which is apleasure for us. Hope to see you again in Innsbruck and in our Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Pleasant stay
Hotel was good & reasonably priced. breakfast small but tasty. Room comfortable except for pillows and was noisy if other guests got back late. Is about a 10-15 min walk up a hill from the old town or you can catch a bus.
Stayed 1 night in Oct 2019
Response from Armani katrina on 1 Dec 2019
Dear Sirs, Thank you for the comment, we appreciate it. With best Regards

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Just fair
To make it short; Pros: The staff was pleasant, location is good and the parking is free. Cons: The room was pretty smaller than expected, the Wi-Fi was very weak and there was no AC available.
Stayed 1 night in Sep 2019
Response from Armani Katrina on 9 Oct 2019
Dear Sirs, Thank you for visiting Innsbruck and your stay in our hotel,Your opinion is important for us, so we will try to fix what is not suitable or ok. With best Regards from Innsbruck,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Quiet?
Room next to the door/reception very very noisy in the morning with people leaving at all hours. Plus parking was an issue with cars being moved constantly. Not the quietest place to stay not all down to the hotel some down to the other guests
Stayed 2 nights in Jul 2019

6/10 Okay

Michael

Disliked: Property conditions & facilities
Wont be back
Chose this place for parking, ended up leaving my tesla on the street 5 mins away. Hotel is worn, needs a refurbishment. Bedding clean but glad to leave.
Stayed 1 night in Jul 2019

8/10 Good

Gurpreet Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very comfortable stay with free parking.
Located in the center of the city with all Maj attractions within walking distance.
Stayed 2 nights in Jul 2019
Response from Tautermann on 14 Aug 2019
Thanks for your feedback and for beeing our guest The Hotel Tautermann Crew

10/10 Excellent

AVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Tautermann on 14 Aug 2019
Thanks for your feedback and for beeing our guest The Hotel Tautermann Crew

8/10 Good

Yash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

dianne, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't like it at all rooms really old not worth the money
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Overpriced, gloomy, dated, lack of care.
Gloomy old hotel in need of updating. Poorly maintained. Our bathroom window glass was cracked and so was the glass door that led to our balcony. The reason the door was cracked was because it didnt shut properly - fix it! Towels were rough, grey, threadbare and tattered, more like €20 hostel towels than €100 hotel towels. Bathroom suite was old, everything needed brightening up. Breakfast was adequate. Staff were pleasant and location was good to walk to the city centre. There is no lift. Our room was up 54 steps with our heavy cases. The view of the mountains does not compensate for this hotels shortcomings.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Ok hotel
Ok hotel, nice helpful staff. We had a family room in the basement and it was very hot. The window only opened an inch so not a great night's sleep. It also smelt of damp which wasn't great. Breakfast was nice.
Stayed 1 night in Aug 2018

10/10 Excellent

Myroslava, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean and nice, we should stay there for longer
Stayed 1 night in Aug 2018
Response from Katrina on 22 Aug 2018
Dear Sirs, Thank you for the comment, it means a lot for us. Hope also to see you again in our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jul 2018

8/10 Good

annabell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Robert, Saskatchewan Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay and would go back again.
Enjoyed our stay and would go back again. Would recommend to future travellers- location is bit of a ways from downtown .
Stayed 1 night in May 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and great location
Great hotel at an amazing location. Daniele at the front desk was super friendly and helpful. She gave us great tips and had a map ready with explanation for us when we left the room!! Best front desk person ever!!
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Clean and nice. Would do with a bit of refurbishment.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Close to the old town
Place is near the old town. Room is good enough but nothing spectacular.

8/10 Good

Studmuffin, Canada

Liked: Cleanliness, staff & service
Close to Altstadt in quiet area
If you like walking this is a great place to stay. Just know that it is part way up a hill and has limited parking. Stuff was great. The rooms are a bit dated but still good value.
Stayed 2 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Older hotel but it was quite clean. The walls were a little thin so we could hear neighbours across the hall who had young children. The hotel is in a great location to walk to old town and the included breakfast was quite nice.
Stayed 1 night in Feb 2018

6/10 Okay

Ali

Liked: Staff & service
Disliked: Room comfort
I stayed for two nights I couldn’t sleep because my pillow not good I did asked The reception to provide anther pillow And just ignore me
Stayed 3 nights in Feb 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long weekend visit to see the Xmas markets
Very pleasant little hotel in a perfect location for us to go visit all we wanted to see
Stayed 4 nights in Dec 2017

6/10 Okay

Yagkos, London

Disliked: Cleanliness, property conditions & facilities
Look elsewhere
The hotel is very close to the historic centre, which is its main redeeming feature. The breakfast was adequate. The hotel looks dingy and cramped. The parking is very tight and cars are parked blocking each other, so you need to leave the keys at reception. We had a room below ground that was not very clean. The bathroom was old-fashioned, badly cleaned and presented. All in all not a value for money choice.
Stayed 1 night in Nov 2017