Best Western Plus Hotel Goldener Adler in Innsbruck City Centre blends historic charm with modern amenities. Guests relax on the terrace, enjoy international dishes at the restaurant, and browse local artwork in the gallery. Library, concierge, and free WiFi in all rooms.
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During the exterior renovation period, views from some guestrooms will be obstructed.
This property is in a car-free zone and can be reached only by foot.
Parking for SUVs, RVs, buses, caravans, and large vehicles (over 2.10 metres high) is not available.
Renovations and closures
The property will be renovating from 15 May 2026 to 30 June 2026 (completion date subject to change). The following areas are affected:
Exterior
During renovations, the hotel will make every effort to minimise noise and disturbance.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 59.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: from approximately EUR 24 per person
Self-parking fee: EUR 18 per day
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 59.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
Parking height restrictions apply
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Frequently asked questions
Is Hotel Goldener Adler, BW Signature Collection pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at Hotel Goldener Adler, BW Signature Collection?
As of 23 May 2026, prices found for a 1-night stay for 2 adults at Hotel Goldener Adler, BW Signature Collection on 7 Jun 2026 start from £158, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Hotel Goldener Adler, BW Signature Collection?
Self-parking is available for EUR 18 per day.
What time is check-in at Hotel Goldener Adler, BW Signature Collection?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Goldener Adler, BW Signature Collection?
Checkout is at 11 AM.
Where is Hotel Goldener Adler, BW Signature Collection located?
Located in Innsbruck City Centre, this hotel is steps away from Ottoburg, Helbling House and Innsbruck Old Town Christmas Market. Golden Roof and Inn are just steps away. Innsbruck Central Station is 13 minutes by foot and Innsbruck (IOB-Innsbruck Central Train Station) is 14 minutes.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Right in the middle of town, you can see the snowy mountains from the window, clean, efficient, walk to the entire old town, friendly and apart from the fact that the room was tiny but this is typical of europe, not much to complain about.
Omg I will go back again for sure. Tirol breakfast was out of this world. You have to try it I won't say more
Hratch Antoine
Stayed 2 nights in Dec 2025
Verified
6/10 Okay
Karen
14 Dec 2025
Disliked: Staff & service, amenities
Great location. Basic room. Not great service on check in - receptionist was rude.
Karen
Stayed 1 night in Dec 2025
Verified
10/10 Excellent
Deborah
22 Dec 2025
Liked: Cleanliness, staff & service, amenities
The location is incredible . Everything is walkable . The room was very comfortable and quiet . The staff very welcoming . I had booked 3 nights and the hotel provided me a 3 day card good for buses, trams and local trains as well as discounts off of attractions . They also have their own restaurant.
Great location. Love the historical feel. Room was large and bathroom great.
Deanna
Stayed 2 nights in Oct 2025
Verified
10/10 Excellent
Marie
15 Dec 2025
Liked: Cleanliness, staff & service, amenities
The hotel was amazing. Perfect location for the Christkindlmarkt. The next morning after having multiple beers, red wines, etc. some in the group needed special attending to. Katarina, a beautiful lady, made it a point to create a soup that was healing and warm. I would definitely stay here again.
Room cleaned daily, staff pleasant at check-in, beautiful ancient building with remodeled yet antique looking bedrooms, we needed laundry service and it was quite expensive (over $50 for several pairs of pants and shirts), loved the restaurant on site, one of the waiters who had been with Adlers for years was helpful, pleasant, smiling and a pleasure to meet. Food was delicious - definitely recommend venison stew. We did ask for shampoo twice and it wasn't delivered from the front desk. Chirstmas market was right outside the door and the area around the hotel looked magical.