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Reviews of My Place Hotel - Indianapolis Airport/Plainfield, IN

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 517 out of 720 reviews" "
Rating 8 - Good. 146 out of 720 reviews" "
Rating 6 - Okay. 30 out of 720 reviews" "
Rating 4 - Poor. 13 out of 720 reviews" "
Rating 2 - Terrible. 14 out of 720 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Andre, Livingston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue is that the room smelt a little stale.
Stayed 2 nights in May 2024
Response from Cassi K on 10 May 2024
Thank you, Andre. We appreciate your feedback and we have shared this with the Housekeeping Department to ensure it is addressed. Thank you for your feedback.

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super sweet staff. rooms were nice and roomy. loved having a kitchen.
Stayed 1 night in May 2024
Response from Cassi K. on 6 May 2024
Thank you for your review. We appreciate you taking the time to leave your feedback.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, newer and a good value
Stayed 1 night in May 2024
Response from Cassi K on 6 May 2024
Thank you for your feedback. We appreciate your review.

10/10 Excellent

Karrie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stat
Stayed 2 nights in May 2024
Response from Cassi K on 6 May 2024
Thank you for your feedback. We appreciate the time you took out of your day to complete the review.

10/10 Excellent

Rebecca

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Low pet deposit. Staff were very nice and accommodating and gave me a first floor room near the door to get my dogs in and out easily. Room seemed larger than other hotels. Full kitchen was convenient. Loved the recliner in the room. Lots of food options across the street and I used a delivery service for dining which worked out great. Highly recommend this hotel. Will stay there again.
Stayed 2 nights in Apr 2024
Response from Cassi K on 25 Apr 2024
Thank you, Rebecca. Here at My Place Hotels, we feel your pets are guests as well. We want to make sure they're as comfortable as you are. We are so happy you took advantage of our delivery service, it is a new thing we are now offering. Thank you again for your kind words and for your business. We truly do appreciate you choosing My Place.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievably clean, quiet, lots of shopping and dining options nearby, and friendly staff. I highly recommend!
Stayed 1 night in Apr 2024
Response from Cassi K on 25 Apr 2024
Thank you Cynthia. It is great to hear you noticed how cleanliness, my Team works very hard to ensure guests like yourself enjoy their stay with us. We hope to see you again in the future.

10/10 Excellent

Willie, richmond

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always have a great check in from the front desk, great services….
Stayed 1 night in Apr 2024
Response from Cassi K on 19 Apr 2024
Thanks, Willie! I are delighted to see you enjoy your stay with us every time you are here in Plainfield. We truly appreciate your business.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cassi K on 17 Apr 2024
Thank you for your feedback, Rachel. We appreciate your review and your business.

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at a My Place hotel. It was lovely. The rooms were large and clean. Each staff member we met during our 3 night stay was very pleasant. The location was convenient to the expressway, the airport, and even the Speedway was not very far! Would definitely stay again if I find myself in the area in the future!
Stayed 3 nights in Apr 2024
Response from Cassi K on 15 Apr 2024
Thank you, Barbara! We appreciate your feedback.

10/10 Excellent

Christopher

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love how soft the sheets are. I love the full size fridge and kitchenette and i really loved having a full tray of ice when we arrived. It was very quiet.
Stayed 1 night in Apr 2024
Response from Cassi K on 15 Apr 2024
Thank you, Christopher. We are so happy to see you enjoyed your stay with us.

6/10 Okay

Danielle

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I like the convenient location. The hotel is a 20-35 minute drive from just about everything.
Stayed 2 nights in Apr 2024
Response from Cassi K on 15 Apr 2024
Thank you for your review Danielle, we are happy to see our location was convenient for you.

8/10 Good

Reshonna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2024
Response from Cassi K on 7 Apr 2024
Thank you for your feedback Reshonna. We appreciate your business, I will be sure to share your review with my Team.

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely clean! Nice features in the room. Good decoration in the room. And Ryan was great at check in.
Stayed 1 night in Mar 2024
Response from Cassi K on 3 Apr 2024
Thank you Brian. We were delighted to see Ryan took care of you upon arriving to our My Place Hotel. We appreciate you taking the time to complete the survey. Thank you for your business!

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cassi K on 26 Mar 2024
Thank you for your review. We are glad you enjoyed your stay.

10/10 Excellent

Lucas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place
Stayed 2 nights in Mar 2024
Response from Cassi K on 26 Mar 2024
Thank you Lucas. We are happy to see your stay went well. We hope to see you again in the future.

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here and we love it. Always clean and comfortable
Stayed 1 night in Mar 2024
Response from Cassi K on 18 Mar 2024
Thank you, Tara. We appreciate your return visit! We were so happy to see you enjoyed your stay with us h ere at the My Place Hotel - Plainfield for the second time. We hope to see you again in the future.

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cassi K on 18 Mar 2024
Thank you, Janet. We appreciate your feedback.

6/10 Okay

Claire

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Cassi K on 18 Mar 2024
Thank you for your feedback, Clair. We appreciate the time you took out of your day to complete our survey. We are thankful for your business and we will be sure to pass your feedback along to our Team.

10/10 Excellent

sepehr

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel. Would stay here again
Stayed 1 night in Mar 2024
Response from Cassi K on 18 Mar 2024
Thank you for your kind words. We appreciate your business!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing!!
Stayed 1 night in Mar 2024
Response from Cassi K on 11 Mar 2024
Thank you for your feedback, we always enjoy seeing how much our guests enjoy their stay.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport, very clean room and friendly staff
Stayed 1 night in Mar 2024
Response from Cassi K on 11 Mar 2024
Thank you, Betty! We are delighted to see you enjoyed your stay with us here at the My Place Hotel - Plainfield.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay clean and comfortable
Stayed 1 night in Mar 2024
Response from Cassi K on 8 Mar 2024
Thank you for taking the time to complete our survey for our My Place Hotel - Plainfield. We are happy to see you had enjoyed your stay with us recently. We hope to see you again in the future if you ever find yourself back in the Plainfield area.

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great.
Stayed 1 night in Feb 2024
Response from Cassi Kurbursky on 29 Feb 2024
Thank you, Christa! It was so nice to see that everything was great with your stay. We hope to see you again if you ever return to the Plainfield, IN area.

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel really met our needs. We were flying out of IND at 5:43 am and this reasonably priced hotel was the perfect stay to avoid a 2 hour drive in the middle of the night. It was clean, comfortable and had a very friendly staff.
Stayed 1 night in Feb 2024
Response from Cassi K on 20 Feb 2024
Thank you, Deborah! We are so happy to see our hotel met your lodging needs. We hope to see you again in the future.

8/10 Good

Benjamin

Stayed 2 nights in Feb 2024
Response from Cassi K on 26 Mar 2024
Thank you for your review Benjamin. We appreciate your business.

10/10 Excellent

Barbara

Very nice hotel
Stayed 1 night in Feb 2024
Response from Cassi K on 19 Feb 2024
Thank you Barbara. We appreciate your time and business. I will be sure to share this with the Team.

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was right especially during the basketball tournament. Staff very friendly. The room was clean and comfortable. The only drawback was there wasn’t a continental breakfast. There was snacks and cereals to buy though. I’d stay there again.
Stayed 1 night in Feb 2024
Response from Cassi K on 19 Feb 2024
Thank you for your feedback, Thomas. I will be sure to pass this along to ensure your feedback is heard.

10/10 Excellent

Donna

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and friendly staff. Also pet friendly.
Stayed 1 night in Dec 2023
Response from Cassi K on 19 Feb 2024
Thank you, Donna. We appreciate the time you took out of your day to complete our survey.

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice for an overnight stay
Stayed 1 night in Feb 2024
Response from Cassi K on 12 Feb 2024
Thank you for your feedback ,Tara. We are delighted to see you had enjoed your stay with us.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is pet friendly and they charge a very affordable rate. I will be definitely coming back here in my next trip. Will definitely recommend it to everyone!
Stayed 2 nights in Feb 2024
Response from Cassi K on 12 Feb 2024
Thank you, Mary! As a pet owner myself, having a clean place to stay with our pets is a priority! We would not want you to settle for anything less. Thank you for your business!

10/10 Excellent

Kyle

Stayed 2 nights in Feb 2024
Response from Cassi K on 26 Mar 2024
Thank you Kyle. We are glad you enjoyed your stay with us here at My Place. We hope to see you again in the future.

10/10 Excellent

Ryan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady was supet helpful all abound great stay
Stayed 1 night in Feb 2024
Response from Cassi K on 12 Feb 2024
Thank you for your review, Ryan! We truly appreciate your business and the time you took to complete this review.

10/10 Excellent

Willie, richmond

Travelled with pets, Travelled with partner
Liked: Amenities
Everything was great…
Stayed 1 night in Feb 2024
Response from Cassi K on 12 Feb 2024
Thank you, WIllie! We are all happy to see you enjoyed your stay with us.

8/10 Good

KATHRYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was average not what I expected but it was decent for the price.
Stayed 1 night in Feb 2024
Response from Cassi K on 5 Feb 2024
Thank you for your kind feedback. We will be sure to share your feedback with the Team. We appreciate your business.

10/10 Excellent

Kathy

Travelled with family
Stayed 1 night in Feb 2024
Response from Cassi K on 5 Feb 2024
We appreciate you taking the time to complete our survey. We were delighted to see you enjoyed your stay with us here at the My Place Plainfield Hotel.

8/10 Good

Roilyn

Stayed 1 night in Jan 2024
Response from Cassi K. on 31 Jan 2024
Thank you for your feedback. We seen you scored the hotel an 8/10, we would love to know more about your stay. We do not want any of our guests to have a less-than-perfect stay. Please feel to contact me directly if you have a chance to go over your review.

10/10 Excellent

Linda

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and room has a nice layout and clean
Stayed 1 night in Jan 2024
Response from Cassi K. on 31 Jan 2024
Thank you for your feedback. We are delighted to see you had enjoyed your stay with our My Place - Plainfield.

10/10 Excellent

Willie, richmond

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2024
Response from Cassi K. on 31 Jan 2024
Thank you for your review. We are delighted to see that your stay was great. We hope to see you again in the future.

10/10 Excellent

Summer, Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love My Place hotels!
Stayed 1 night in Dec 2023
Response from Cassi K on 31 Jan 2024
Thank you for your review Summer. We love My Place, too. We are so happy to see you enjoy our hotel and we hope to see you again in the future.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Really great room, not just “for the money”. Great room, also really inexpensive. I wish there was this same hotel everywhere I travel.
Stayed 1 night in Jan 2024
Response from Cassi K on 31 Jan 2024
Thank you for your feedback, Robert! We are building many more My Place Hotels, hopefully, the locations will meet your needs soon. Thank you for your business!

10/10 Excellent

Willie, richmond

Stayed 2 nights in Jan 2024
Response from Cassi K on 5 Feb 2024
We appreciate you taking the time to complete our Hotel's survey. We were delighted to see you had enjoyed your stay with us here at the My Place Plainfield Hotel. We understand you have many choices when it comes to your lodging needs. We appreciate you choosing to stay with us. We hope to see you again in the near future.

10/10 Excellent

Melody

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staf and very nice room
Stayed 4 nights in Jan 2024
Response from Cassi K. on 31 Jan 2024
Thank you for your feedback Melody. We are so delighted to see you enjoyed your stay and our staff took such great care of you while you were here at the My Place - Plainfield.

10/10 Excellent

bailey

Stayed 1 night in Jan 2024
Response from cassi K on 31 Jan 2024
Thank you for your review, Bailey. We are happy you enjoyed your stay with us. I will be sure to pass along your feedback with our Team.

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Great value for the price.
Stayed 2 nights in Dec 2023
Response from Cassi K on 31 Jan 2024
Thank you for your feedback, Joe. We were all delighted to see you had enjoyed your stay with us.

10/10 Excellent

Michael

Travelled with family, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Dec 2023
Response from Cassi K on 31 Jan 2024
Thank you for your feedback. We are happy you enjoyed our hotel as much as we do. Thank you for your business!

4/10 Poor

Joseph

Stayed 1 night in Dec 2023
Response from Cassi K on 31 Jan 2024
Thank you for your feedback. We seen you scored the hotel an 8/10, we would love to know more about your stay. We do not want any of our guests to have a less-than-perfect stay. Please feel to contact me directly if you have a chance to go over your review.

10/10 Excellent

Jeffrey, Tulsa

Stayed 1 night in Dec 2023
Response from Cassi K on 5 Feb 2024
Thank you Jeffrey for your feedback. We are happy to see you enjoyed your stay with us. Thank you for your business!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and comfortable. I would definitely stay there again.
Stayed 1 night in Dec 2023
Response from Cassi K on 31 Jan 2024
Thank you for your kind words, Rebecca. We work very hard to ensure our hotel is top-notch! We hope to see you again in the future if you ever find yourself in the Plainfield area.

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but good quality
Stayed here for a business trip and enjoyed the property. Nothing fancy but all the convenience you would need to have a clean relaxing stay. Excellent value for the money. Would stay here again.
Stayed 2 nights in Dec 2023
Response from Cassi K on 31 Jan 2024
Thank you for your review. We appreciate you taking time out of your day to tell us your feelings regarding our My Place - Plainfield. We hope to see you again in the future.

10/10 Excellent

Mary, Henderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cassi K on 31 Jan 2024
Thank you, Mary! We love seeing a 5/5 review! We wanted to personally thank you for your business and for taking the time to complete the review. Thank You!