Title: CozySuites - Penrose Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # CozySuites - Penrose Aparthotel with free parking, near Lucas Oil Stadium ![Deluxe Apartment, 3 Bedrooms, Non Smoking | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/3fede148.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Studio, Non Smoking | Private kitchen | Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/dfc2d46d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 3 Bedrooms, Non Smoking | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/4f232ddd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Studio, Non Smoking | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/534b2d48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Apartment, 3 Bedrooms, Non Smoking | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/1d75d384.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Close to Gainbridge Fieldhouse, CozySuites - Penrose has plenty to offer. Stay connected with free in-room WiFi. 8.0 Very good ## Popular amenities - Pool - Pet-friendly - Parking included - Kitchen - Air conditioning - Free WiFi £165 includes taxes & fees 18 Nov - 19 Nov ## Room options ### Check availability for these dates Tonight [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=114983780&PinnedHotelID=114983780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=114983780&PinnedHotelID=114983780&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=114983780&PinnedHotelID=114983780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=114983780&PinnedHotelID=114983780&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=114983780&PinnedHotelID=114983780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=114983780&PinnedHotelID=114983780&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=114983780&PinnedHotelID=114983780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=114983780&PinnedHotelID=114983780&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 13 of 13 rooms ![Deluxe Studio, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/e57110ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - 592 sq ft - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ![Deluxe Studio, Non Smoking | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/7a0dc976.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ![Deluxe Studio, Non Smoking | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/1a186ccd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ![Deluxe Studio, Non Smoking | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/ef8cf371.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ![Deluxe Studio, Non Smoking | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/ee3a7f26.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ![Deluxe Studio, Non Smoking | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/3ecc146a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ![Deluxe Studio, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/dc71d114.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - Sleeps 3 - 1 Queen Bed and 1 Large Single Sofa Bed ![Deluxe Apartment, 1 Bedroom, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/73900ae2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ![Deluxe Apartment, 1 Bedroom, Non Smoking | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/2d497db7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ![Deluxe Apartment, 1 Bedroom, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/143818ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 1 Bedroom, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Large Single Sofa Bed ![Deluxe Apartment, 3 Bedrooms, Non Smoking | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/643361c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 3 Bedrooms, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - 3 bedrooms - Sleeps 7 - 2 King Beds, 1 Queen Bed and 1 Large Single Sofa Bed ![Deluxe Apartment, 3 Bedrooms, Non Smoking | 1 bedroom, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/c14e530d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 3 Bedrooms, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - 3 bedrooms - Sleeps 7 - 2 King Beds, 1 Queen Bed and 1 Large Single Sofa Bed ![Deluxe Apartment, 3 Bedrooms, Non Smoking | Living area | 42-inch Smart TV with digital channels, Netflix, Hulu](https://images.trvl-media.com/lodging/115000000/114990000/114983800/114983780/3fede148.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 3 Bedrooms, Non Smoking ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Fridge Dishwasher Smart TV - 3 bedrooms - Sleeps 7 - 3 King Beds and 1 Large Single Sofa Bed ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/69000000/68650000/68642900/68642823/27da0985.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Indianapolis Downtown IUPUI Downtown Indianapolis - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIndianapolis-Hotels-CozySuites-Penrose.h114983780.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIndianapolis-Hotels-CozySuites-Penrose.h114983780.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C39.77484%2C-86.14995&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tu5cS5H5u7lS4WEY3by1cDajDms=) 530 Massachusetts Ave, Indianapolis, IN, 46204 #### What's nearby - Mass Ave Cultural Arts District - 1 min walk - 0.0 miles - Old National Centre - 2 min walk - 0.1 miles - Murat - Egyptian Room - 3 min walk - 0.2 miles - Gainbridge Fieldhouse - 17 min walk - 0.9 miles - Indiana Convention Center - 18 min walk - 1.0 mile #### Getting around - Canal Station - 5 min drive - Indianapolis Station - 9 min drive - Indianapolis International Airport (IND) - 23 min drive #### Restaurants - ‪Goodfellas Pizzeria - ‬2 min walk - ‪The Rathskeller - ‬2 min walk - ‪Tsaocaa - ‬1 min walk - ‪WiseGuy Bourbon Bar - ‬2 min walk - ‪Bru Burger Bar - ‬4 min walk ## About this property ### CozySuites - Penrose Aparthotel with free parking, near Lucas Oil Stadium This smoke-free aparthotel features a seasonal outdoor pool and free self-parking. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a dining area and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment. CozySuites - Penrose offers 20 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes desks. Accommodation at this 3.5-star aparthotel has kitchens with fridges, stovetops, microwaves and separate dining areas. This Indianapolis aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. 42-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include an iron/ironing board and free toiletries. Recreational amenities at the aparthotel include a seasonal outdoor pool. ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/108000000/107070000/107068000/107067958/a10b804d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CozySuites at Block20 Downtown Indianapolis - Kitchen - Washer - Dryer - Parking included 8.2 Very good 61 reviews £152 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=107067958&PinnedHotelID=107067958&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment | Private kitchen | Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/102000000/101590000/101584600/101584541/0179bd7a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### CozySuites The Block Skybridge Access Downtown Indianapolis - Kitchen - Washer - Dryer - Free WiFi 8.0 Very good 22 reviews £150 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=101584541&PinnedHotelID=101584541&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/58000000/57260000/57258100/57258038/78e86d9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bottleworks Hotel Downtown Indianapolis - 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Dryer - Free WiFi 8.0 Very good 34 reviews £156 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=95456160&PinnedHotelID=95456160&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/990000/982600/982524/3f337700.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Garden Inn Indianapolis Downtown Downtown Indianapolis - Pool - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 72 reviews £89 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=982524&PinnedHotelID=982524&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/71000000/70050000/70048200/70048185/f9054b1e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Indianapolis Downtown IUPUI Downtown Indianapolis - Pool - Breakfast included - Pet-friendly - Free WiFi 9.2 Wonderful 659 reviews £92 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=70048185&PinnedHotelID=70048185&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/14000000/13130000/13125500/13125491/acfe60f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home2 Suites by Hilton Indianapolis Downtown Downtown Indianapolis - Pool - Breakfast included - Pet-friendly - Free WiFi 8.8 Excellent 1,004 reviews £85 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=13125491&PinnedHotelID=13125491&HadPinnedHotel=true®ionId=-1&adults=2) ![Meeting facility](https://images.trvl-media.com/lodging/1000000/40000/34600/34598/9114ba19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Indianapolis City Centre Hotel Downtown Indianapolis - Pool - Pet-friendly - Free WiFi - Restaurant 8.4 Very good 1,001 reviews £83 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=34598&PinnedHotelID=34598&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/52900/52829/5191bba6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Indianapolis at the Capitol Downtown Indianapolis - Pool - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 832 reviews £88 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=52829&PinnedHotelID=52829&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Pool/Spa - Seasonal outdoor pool ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Free covered self parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Microwave - Oven - Refrigerator ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Living spaces - Separate dining area - Separate sitting area ### Entertainment - 42-inch Smart TV with digital channels - Hulu - Netflix - Streaming services ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Heating ### Pets - Pet friendly - Welcoming cats and dogs only - Up to 18 kg per pet - Fee: USD 100 per accommodation per stay (maximum USD 350 per stay) - Service animals exempt from fees ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Iron/ironing board ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Outdoor lighting - Security system - Fire extinguisher ### General - 20 units ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 22 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance Prior to arrival, you must complete online registration via a secure link You will be asked to provide the property with a copy of your government-issued photo ID after booking Guests are recommended to download the property's rl mobile app before check-in ### Access methods Private entrance, smart lock ### Pets Pets are allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 350 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total (up to 18 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 100 per accommodation, per stay (maximum USD350 per stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The seasonal pool will be open from 01 May to 31 October ### Property is also known as Cozysuites Penrose Aparthotel CozySuites - Penrose Aparthotel CozySuites - Penrose Indianapolis CozySuites - Penrose Aparthotel Indianapolis ## Frequently asked questions ### Does CozySuites - Penrose have a pool? > Yes, this property has a seasonal outdoor pool. ### How much does it cost to stay at CozySuites - Penrose? > As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at CozySuites - Penrose on 18 Nov 2025 start from £165.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Indianapolis-Hotels-CozySuites-Penrose.h114983780.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is CozySuites - Penrose pet-friendly? > Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. ### How much is parking at CozySuites - Penrose? > Self-parking is free at this property. ### What time is check-in at CozySuites - Penrose? > Check-in start time: 4:00 PM; check-in end time: anytime. ### What time is check-out at CozySuites - Penrose? > Checkout is at 11:00 AM. ### Where is CozySuites - Penrose located? > Located in Downtown Indianapolis, this aparthotel is within 1 mile (2 km) of Mass Ave Cultural Arts District, Indiana Convention Center and Gainbridge Fieldhouse. Lucas Oil Stadium is 1.5 mi (2.4 km) away. Canal Station is 26 minutes by foot and Indianapolis Station is 26 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## CozySuites - Penrose Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 3 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 1 ### 8.0/10 Cleanliness ### 6.8/10 Amenities ### 7.4/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 8/10 Good #### Charles 19 Oct 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean and safe. Need more towels. Need more Fobs for entry and elevator use (at least 2). Instructions were cumbersome to read in the app. ##### Charles Stayed 3 nights in Oct 2025 ### 2/10 Terrible #### Joel 10 Jul 2025 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities Note, this is a self check in property. Had to go to their website and upload credit card info and photo of ID in order to receive check in instructions and access to the property. Inconvenient, given I use Orbitz to avoid these hassles, but not a big deal. Here is the kicker - they never sent check in instructions. When I arrived, I called from outside the property. They still could not give me instructions on how to access the place while I was sitting outside. Ultimately, they told me if I wanted to cancel, I could receive a refund. Not many options, since I could not get in. Very inconvenient that I had to find another place last minute. So I canceled. The next day they sent me a note saying that because I canceled less than 24 hours in advance, they would not give refund. Orbitz was not helpful at all. They also do not stand behind their product and suppliers. They refused refund. Ultimately, I paid for a night at this property and was never given instructions to access it. Only canceled because they would. It give me a room. Neither company will refund. I recommend you book somewhere else. ##### Joel Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Sandra 1 Jul 2025 Liked: Cleanliness, room comfort, communication #### Great suite, clean, modern, and in a great area! Excellent place to stay right across from the event center we were attending. Beautiful suite albeit a bit pricey. Plenty of restaurants to chose from within walking distance and parking in the garage was free. The only wrinkle was the “free parking” was $40. A quick call to customer service and it was decided we would pay the charge to be released from the garage and the fee would be refunded promptly. Less than a week and the refund is on the way. We will stay here again in a heartbeat for the positive experience and the efforts on our behalf to get the parking fee refunded. We highly recommend! ![](https://a.travel-assets.com/ugc/hotel-reviews/2fc041ba-fde1-49a3-8615-7b7a7128d400-1751389346741.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b721913d-b132-4768-afb6-6c63c1cac43e-1751389346189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/901f5e0b-7511-4a6a-873e-2955b6ff6ceb-1751389346097.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f4bbc5c1-cae3-4e9b-be4b-7044fb59b690-1751389346726.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sandra Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jessica 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Loved the pool area. Everyone we passed was so friendly. Apt had everything I needed to cook and even provided coffee so I didn’t have to go out to get any. Def will be back. ##### Jessica Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### TreVaughn 7 Jun 2025 ##### TreVaughn Stayed 1 night in May 2025