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Crowne Plaza Indianapolis-Dwtn-Union Stn
3.5 star property

Hotel with 2 restaurants, walk to Lucas Oil Stadium

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Crowne Plaza Indianapolis-Dwtn-Union Stn

Photo gallery for Crowne Plaza Indianapolis-Dwtn-Union Stn

Meeting facility
Indoor pool, pool loungers
Point of interest
Suite, 2 Double Beds (Train Car) | In-room safe, desk, laptop workspace, iron/ironing board
Reception

Overview of Crowne Plaza Indianapolis-Dwtn-Union Stn

Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning
The price is £126
Price available on 28/4/2024

Explore the area

Map
123 W Louisiana St, Indianapolis, IN, 46225
  • Popular LocationIndiana Convention Center3 min walk
  • Popular LocationLucas Oil Stadium4 min walk
  • Popular LocationGainbridge Fieldhouse9 min walk
  • AirportIndianapolis, IN (IND-Indianapolis Intl.)18 min drive
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Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 292 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds (Train Car)

Suite, 2 Double Beds (Train Car) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds (Train Car)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 259 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Train Car)

Suite, 1 King Bed (Train Car) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Train Car)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 292 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Roll-In Shower)

Premium Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 292 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 292 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
  • 292 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the area

Indianapolis

Crowne Plaza Indianapolis-Dwtn-Union Stn is located in Downtown Indianapolis, a neighbourhood in Indianapolis, and is near a train station. Fashion Mall at Keystone is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Indianapolis Zoo and Children's Museum of Indianapolis. Check out an event or a game at Lucas Oil Stadium, and consider making time for Indiana State Fairgrounds, a top attraction not to be missed.
Visit our Indianapolis travel guideOpens in a new window

What's nearby

  • Indiana Convention Center - 3 min walk
  • Circle Center Mall - 3 min walk
  • Lucas Oil Stadium - 4 min walk
  • Gainbridge Fieldhouse - 9 min walk
  • Indianapolis Zoo - 5 min drive

Getting around

  • Indianapolis Station - 2 min walk
  • Canal Station - 8 min drive
  • Indianapolis International Airport (IND) - 18 min drive

Restaurants

  • Brothers Bar & Grill - 5 min walk
  • Harry & Izzy's - 3 min walk
  • Slippery Noodle Inn - 4 min walk
  • White Castle - 4 min walk
  • The Old Spaghetti Factory - 4 min walk

About this property

Crowne Plaza Indianapolis-Dwtn-Union Stn

Hotel near Indiana Convention Center
Near Lucas Oil Stadium and Gainbridge Fieldhouse, Crowne Plaza Indianapolis-Dwtn-Union Stn provides dry cleaning/laundry services, a bar and a 24-hour gym. Enjoy American cuisine and more at the two on-site restaurants. In addition to a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool with sunloungers
  • Full breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, luggage storage and a lift
  • Multilingual staff, a gift shop and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All 273 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Fridges, video game consoles and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM–11 AM for a fee: USD 5–15 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • 123 West
  • Taggart's

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 22 meeting rooms
  • 24-hour business centre
  • 55,000 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Pay films
  • TV with premium satellite channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately USD 5.00 to 15.00 per person
  • Valet parking fee: USD 45 per day (in/out privileges)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Indianapolis Downtown Union Station
Crowne Plaza Union Hotel Indianapolis Downtown Station
Crowne Plaza Indianapolis Downtown Union Station Hotel
Crowne Plaza Union Station

Frequently asked questions

Does Crowne Plaza Indianapolis-Dwtn-Union Stn have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn?

As of 16 Apr 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Indianapolis-Dwtn-Union Stn on 28 Apr 2024 start from £126.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Indianapolis-Dwtn-Union Stn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Valet parking is available for USD 45 per day.

What time is check-in at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Checkout is at 11:00 AM.

Where is Crowne Plaza Indianapolis-Dwtn-Union Stn located?

Located in Downtown Indianapolis, this hotel is within a 5-minute walk of Indiana Convention Center and Lucas Oil Stadium. Gainbridge Fieldhouse and White River State Park are also within 15 minutes. Indianapolis Station is only a 2-minute walk and Canal Station is 30 minutes.

Crowne Plaza Indianapolis-Dwtn-Union Stn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1002 reviews" "
Rating 8 - Good. 231 out of 1002 reviews" "
Rating 6 - Okay. 96 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 35 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yohan, Newark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was clean and in a good location, however there's a giant hole directly across the street due to construction and the rooms are about as large and elegant as a Best Western. Don't expect the royal treatment at this Crowne Plaza...
Stayed 2 nights in Apr 2024

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Shaila

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not get help at the hotel or the IHG customer service line. Called the front desk the phone rang for 10 minutes and no one answered. Went downstairs could not get any employee to acknowledge us. Called the IHG customer relations and they gave me the run around. No hot water at the hotel. Really unpleasant to get ignored by the staff and then not even have basic amenities like hot water to shower. After talking to other guests no one had hot water that day. Completely unacceptable.
Stayed 1 night in Apr 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Building was so cool, staff were helpful and polite, room was very clean, comfortable bed, great pool, great location. Would highly recommend.
Stayed 1 night in Apr 2024

6/10 Okay

Lindsay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
There was no hot water on check out day so everyone smells terrible from now showers.
Stayed 2 nights in Apr 2024

2/10 Terrible

Alvaro

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water, to take a shower. Room needed maintaining,
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle, LaPorte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again. Great location for events at Lucas Oil Stadium.
Stayed 1 night in Apr 2024

4/10 Poor

Destiny

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room wasn’t fully cleaned when I arrived! I was sent a text msg asking how my stay has been since I arrived and I addressed the issues, they called the room phone to ask about my concerns and I let them know that it was dirty and the tub drain wasn’t plugged in and that the air conditioner storage door was unsecured ! It was very low class ! My trash cans didn’t even have trash bags ! And I was charged a 50 dollar fee when there was no damage to the room. I will never book with Crowne plaza again!
Stayed 1 night in Mar 2024

6/10 Okay

Sofia

Travelled with family
Liked: Cleanliness, amenities
The beds were squeaky. Staff was not very responsive. Area under construction. Location was great. Parking expensive $50 for valet which is expensive for the location. Room was clean and location is unique as it was old railway station.
Stayed 1 night in Mar 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5