Search Hotels Near Indiana Emergency Care, Louisville

"The bathroom was really dirty, the bed sucked, the floor sticky, and the room smelled like raw sewage. They only had 3 pillows for 2 people. I went to ask and they said they didn’t have any more. "

"Was a great stay clean rooms and good breakfast "

"Great place to stay! Clean, wonderful staff, food was great for breakfast…excellent choice! "

"The room was not clean because I found a dead roach on my bed. They were even late getting the room ready. Will never stay there again. "

"I made a reservation Expedia told me to be there to check in the next day . When I got there they were closed. I had a family emergency so I couldn’t spend the rest of my afternoon stalking the internet going from Expedia to birch suites to figure out why they were close although I did try reaching out to Expedia with no results . So trip cancelled went home . Next day birch suites said since I had made the reservation thru Expedia then they were the ones that had to change my reservation date because their hours had changed without updating them . Expedia told me I was s****outta luck pretty much so I never got a refund or another reservation.’. My money was stolen by the both of them and this is the best part…..I PAID THE 9 EXTRA DOLLARS THAT WAS SUPPOSED TO GRANTEE ME MY MONEY in case of a situation like my reservation being canceled. What a joke!!!"

"Floors do not look like they have been cleaned. Carpet in hallways old and not well kept. Security card reader on elevator is not working. The wall in our room had a big crack in the plaster from what appears to be from building settling. Breakfast was terrible. Juice machine was not working. They had a waffle maker, cereal, one piece of bread and three muffins when we went down. Next day same thing. No butter or margarine. We had to put down a $40 deposit for incidentals and when it was time to check out the receptionist wasn't sure what to do. We ended up bringing her up to inspect the room and then we got our cash deposit back. TV was hung crooked on the wall. "

"Great staff"

"Love this property when in town "

"Not really "