Indian Mountain Lake

The stay was fine. I was't in the room alot. But I never got a receipt for the stay. There was somehow 2 bookings. Desk agent canceled booth and rebooked. He said he was going to cancel one of the stays but canceled both and rebooked. This made the stay more expensive. The amount was not too much more but it was still more. Trying to get a receipt for my stay was like pulling teeth. I probably won't stay at this property again, unless I have no choices.

Everything about this hotel was fantastic! The room was lovely, staff was accommodating and helpful, housekeeping did a great job each day, and included in the price of the room was an outstanding daily breakfast buffet as well as a light dinner service. In addition, the hotel is conveniently located just blocks from the theater district and MoMA. We will be staying here each time we come to NYC. Highly recommend!!

I am disappointed. I was organizing my bags and realized that items and belongings were missing, such as 4 empty bags and a bag containing a T-shirt and three reading glasses. This had never happened to me before, and so far no one has given me any explanation about what happened. I am Waiting for an answer.