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Hotel Arctic

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Luxury
4.5 star property
9.0

Wonderful

Luxury hotel located near Ilulissat Harbour with rooms renovated in 2024

Located close to Ilulissat Hospital and Knud Rasmussen Museum, Hotel Arctic provides a free breakfast buffet, a free return airport shuttle and a terrace. Enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.

Popular amenities

  • Breakfast included
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
The current price is £162
includes taxes & fees
5 Jun - 6 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Premium bedding, individually decorated, individually furnished

Junior Double or Twin Room

  • Ocean view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, individually decorated, individually furnished

Superior Double or Twin Room

8.4 out of 10
Very good
(10 reviews)
  • Ocean view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Double or Twin Room

Premium bedding, individually decorated, individually furnished

Junior Double or Twin Room

  • Ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Panoramic Cabin, 1 Double Bed

Panoramic Cabin, 1 Double Bed | Premium bedding, individually decorated, individually furnished

Panoramic Cabin, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, individually decorated, individually furnished

Deluxe Double or Twin Room

  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Apartment, 1 King Bed

Grand Apartment, 1 King Bed | Premium bedding, individually decorated, individually furnished

Grand Apartment, 1 King Bed

  • Ocean view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 King Bed

Deluxe Apartment, 1 King Bed | Premium bedding, individually decorated, individually furnished

Deluxe Apartment, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi
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About the area

Located in Ilulissat, Hotel Arctic is near the airport. Knud Rasmussen Museum and Ilulissat Harbour are two other places to visit that come recommended. Looking to get your feet wet? Kayaking, power boating and sailing adventures can be found near the property. Visit our Ilulissat travel guide
Map
Lufthavnsvejen, Ilulissat, Qaasuitsup Kommune, 3952

What's nearby

  • Ilulissat Harbour
    13 min walk - 0.7 miles
  • Knud Rasmussen Museum
    17 min walk - 0.9 miles

Getting around

  • Ilulissat (JAV)
    3 min drive

Restaurants

  • Hotel Arctic
  • Hangout Bistro
    2 min drive
  • Inuit Cafe
    2 min drive
  • Naleraq
    2 min drive
  • Restaurant Ulo
    1 min walk

About this property

Hotel Arctic

Luxury hotel located near Ilulissat Harbour with rooms renovated in 2024
Located close to Ilulissat Hospital and Knud Rasmussen Museum, Hotel Arctic provides a free breakfast buffet, a free return airport shuttle and a terrace. Enjoy a meal at the two on-site restaurants. In addition to a coffee shop/cafe and a library, guests can connect to free in-room WiFi.
Other perks include:
  • Free self-parking
  • A reception hall, a front desk safe and tour/ticket information
  • A computer station, multilingual staff and a TV in reception
Room features
All 107 individually furnished rooms offer comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and separate sitting areas.
More conveniences in all rooms include:
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers and free toiletries
  • 50-inch flat-screen TVs with premium channels
  • Balconies or patios, wardrobes/cupboards and separate sitting areas

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to 7:00 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • Area rugs in public areas
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No lift
  • Tile flooring in public areas

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated guestrooms - January 2024

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Kitchen
  • Limited room service
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for DKK 550.0 per day.

Cots (infant beds) are available for DKK 500.0 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: DKK 30.00 per person, per night, up to 21 nights

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: DKK 500.0 per day
  • Rollaway bed fee: DKK 550.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some solar energy
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Greenland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Hotel Arctic pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Arctic?

As of 29 May 2026, prices found for a 1-night stay for 2 adults at Hotel Arctic on 5 Jun 2026 start from £162, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Arctic?

Self-parking is free at this property.

What time is check-in at Hotel Arctic?

Check-in start time: 3:00 PM; check-in end time: 10:00 AM.

What time is check-out at Hotel Arctic?

Checkout is at 10:00 AM.

Does Hotel Arctic provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6:00 AM to 7:00 PM at scheduled times.

Where is Hotel Arctic located?

Situated near the airport, this luxury hotel is within 1 mi (2 km) of Ilulissat Harbour and Knud Rasmussen Museum. Ilulissat Hospital is 1.4 mi (2.2 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Arctic Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Amenities

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 44 out of 66 reviews
Rating 8 - Good. 13 out of 66 reviews
Rating 6 - Okay. 3 out of 66 reviews
Rating 4 - Poor. 5 out of 66 reviews
Rating 2 - Terrible. 1 out of 66 reviews

Reviews

Verified

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Great beds, wonderful breakfast, friendly and helpful staff, heated bathroom floor, and just all around great experience!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panoramic aurora cabins are awesome. The views are superb. Well stocked, warm and unique.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, amazing food
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the airport shuttle. Breakfast included. Great views from the room. The room is bit small for 2. Only 1 mile walking to the town center. Nice exercise room. Friendly staff.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Eugenie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay in Aurora cabin

A most beautiful view from the cabin. All the staff were brilliant. I love my stay here.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Elmar

Liked: Cleanliness, staff & service, amenities
Absolutely unbelievable! The views from the glass cabins is stunning and a completely unique experience. The staff of the main hotel impeccably friendly and the food while pricey is excellent. We can’t wait to be back. Elmar and Steve from Dallas
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Jane

Disliked: Amenities
The view from the room and the terrace is fabulous
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in one of the cabins which was wonderful. Very spacious, heated floors and gorgeous views. The only downside was getting to the room, as they are outside you need to walk along the external footpath, parts of which are stone/gravel and very uneven to reach the wooden path. It was quite difficult getting a heavy suitcase up the stairs in the freezing cold. Staff were friendly, food was excellent and there is also a free shuttle to and from the airport. Make sure you book with reception the night prior to departure. Approx 20 min to walk into town or you can get the bus or order a taxi at reception. The bus timetable is displayed at the reception desk.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
The View was awesome from my glass window cabin! BEAUTIFUL!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Each night we were able to watch a whale play in the bay with the sun setting behind it with beautiful icebergs. A very mice way to end the day. The hotel is just outside the town but it was easy to get in by taxi or bus.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Sebastian

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, would stay again if around.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities
The rooms were nice and clean, the staff very friendly, but Martin the chef/server at restaurant Ulo was amazing! You can tell that he loves his job, he was very polite and cordial. I stay 2 nights in the glass cabin and it was the highlight of my trip!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brent

Liked: Cleanliness, property conditions & facilities
Retaurants on premise
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the glaciers
Stayed 1 night in Aug 2025
Verified

8/10 Good

KYONG

Liked: Cleanliness, property conditions & facilities, room comfort

Very good

Fjord view rooms are amazing.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Super service
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

MARIO

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Y T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Glass cabin is nice but small

We stayed one night in the glass cabin. The view is nice but the room is quite small. During day time on a sunny day the room can get pretty warm. One other thing I didn’t realize before the stay was that any small LED lights at night are reflected on multiple glass panels which could be annoying for some. I would opt for a larger suite in the main building next time.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Casper haahr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Det var en anderledes og eksklusiv oplevelse at ligge og sove i et glashus med sådan et smukt udsigt.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Virkelig dejligt hotel, al personale meget venligt. Dejligt rent alle steder. Skønt værelse. Eneste minus var at der ikke var dobbeltsenge til rådighed med mindre man bestilte en hytte.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Karl Kristian

Liked: Cleanliness
Dejlugt
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jens Bech

Disliked: Cleanliness
Intet
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Henrik

Liked: Amenities
Dejligt hotel og god morgenmadsbuffet
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rigtig godt
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Sabrina

Liked: Cleanliness
Disliked: Staff & service, amenities
Es begann damit, dass ich dem Hotel bereits 2 Monate bevor ich buchte, eine E-Mail schrieb und 2 kurze Fragen hatte zur Buchung. Als nach 3 Wochen noch keine Antwort kam, schrieb ich über Instagram und fragte wann denn eine Antwort kommt, diese kam dann 2 Tage später. Richtig helfen konnte man nicht. Service gibt es hier absolut nicht. Wir buchten eine Nacht in einem normalen Zimmer, welches bereits sehr abgewohnt war. Der Wasserkocher war glaube ich von 1980. Die Betten sehr durch gelegen. Die Aussicht war allerdings super. Beim Check in wurden wir so gar nicht freundlich begrüßt. Der ältere Herr sprach scheinbar kein Englisch oder verstand einfach nichts. Es ist absolut kein check in vor der Check in Zeit möglich auch wenn sehr viele Zimmer frei sind. Wir hatten nach der ersten Nacht noch 2 Nächte in den Aurora Cabins gebucht. Davon waren auch 4 frei. Also man konnte sie noch buchen. Dennoch mussten wir spätestens um 10 aus checken und konnten dann erst wieder 16 uhr einchecken. Absolut umständlich und hat nichts mit Service zu tun. Die Koffer ließen wir im Hotel. Dort stehen sie in einem Raum der für jeden zugänglich ist und nicht verschlossen war. Mit einem unguten Gefühl sind wir also den ganzen Tag unterwegs gewesen. Wir zogen dann abends in die Cabin. Ja sie sind toll. Aber wer schon mal in Norwegen oder Island in solchen Cabins geschlafen hat wird enttäuscht sein. Sie war wirklich sehr klein. Es gab 2 Flaschen Wasser und 2 eingepackte Sandwiches. Keine hochwertig
Stayed 2 nights in Sep 2025