Illawarra Museum

This is my third stay at Nesuto. The first two times were wonderful - I was upgraded on my first visit to a huge 3 bedroom apt because the studios were being painted. The second time I got a large studio in great condition with a fantastic view of the City at night. This time , however I had what looked like a neglected studio with the kitchen counter surface peeling off, no plug for either the kitchen sink or the bathroom basin( I did get one when I asked). When I mentioned on my first day that I could not connect to the internet even though I was connected to Nesuto ‘s guest server I was rudely told that no one else had complained so it must be because I had an IPhone ( the trainee sitting next to the receptionist was also unable to connect on her iPhone. ) No one offered to check the system. I had to rely on my Mobile Data and nearby cafes for Internet. I discovered that the unit I was in was currently for sale which might account for the huge decline in the quality and general condition of the unit. It’s a pity to see that management has allowed this situation. The owner obviously didn’t want to spend any money doing it up before selling . It’s a great location ( even though my Sydney friends warned me the area is dangerous at night). I never had any bad experiences even coming home late at night and it’s so convenient to everything.

Very central location with good access to public transport and walking distance from major hotspots. Good range of amenities provided in the room. Excellent staff

The rooms are outdated but still a nice stay with amazing location and view. The staff were outstanding in every way. HOWEVER do not book through Expedia! I had the worst experience and will never use them again. Book through the property itself!