Ostria Resort & Spa

Photo gallery for Ostria Resort & Spa

Primary image
On the beach, beach cabanas, sun-loungers, beach umbrellas
On the beach, beach cabanas, sun-loungers, beach umbrellas
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers

Overview of Ostria Resort & Spa

Ostria Resort & Spa

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Katharades, Ierapetra, 72200

Explore the area

  • Popular LocationChrissi Island15 min drive
  • Popular LocationWaterfall of Milona19 min drive
  • Popular LocationKoutsounari Long Beach28 min drive
  • AirportSitia (JSH)82 min drive

Choose dates to view prices

About this area

Ierapetra

Located in Ierapetra, Ostria Resort & Spa is on the beach. Ierapetra Venetian Fort is a notable landmark, and the area's natural beauty can be seen at Koutsounari Long Beach and Waterfall of Milona. Looking to get your feet wet? Scuba diving, snorkelling and waterskiing adventures can be found near the property.

What's nearby

  • Ferma Beach - 8 min drive
  • Chrissi Island - 15 min drive
  • Waterfall of Milona - 19 min drive
  • Ierapetra Beach - 28 min drive
  • Koutsounari Long Beach - 28 min drive

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 81 min drive

Restaurants

  • Kimeri - 4 min drive
  • Koyros - 4 min drive
  • Taverne Psaropoula - 4 min drive
  • Taverna Pelagos - 4 min drive
  • Rodos - 5 min drive

About this property

Ostria Resort & Spa

5-star beach hotel with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Ostria Resort & Spa's full-service spa.
Ostria Resort & Spa offers 347 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

4 outdoor tennis courts and a health club are featured at the hotel. An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, KALLISTI. Services include hot stone massages, sports massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals and snacks included
Number or type of beverages limited at one or more venues

Water activities

Kayaking
Rowing/canoeing

Land activities

Miniature golf
Football
Tennis
Volleyball
Children's club
Childcare

Lessons/classes/games

Aerobics
Cooking
Dancing
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages spoken

English, French, German, Greek, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Orion Main Restaurant
  • Theatro Pool Restaurant
  • Aeolous Restaurant
  • Maestro Restaurant
  • Thalassa Seaside

Things to do

  • 4 outdoor tennis courts
  • Access to nearby outdoor pool
  • Archery
  • Beach volleyball
  • Children's pool
  • Designer shops
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Mini golf
  • Playground
  • Private winery tours
  • Public winery tours
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Table tennis
  • Volleyball
  • Wine-tasting room

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (10764 square feet of space)
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 7 November and 8 April.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property registration number 1040Κ015Α0058700

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Ostria Resort Ierapetra
Ostria Resort
Ostria Ierapetra
Ostria Resort Spa
Ostria Resort & Spa Hotel
Ostria Resort & Spa Ierapetra
Ostria Resort & Spa Hotel Ierapetra

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 16 out of 19 reviews
5 - Excellent 84%
Rating 4 - Good. 3 out of 19 reviews
4 - Good 16%
Rating 3 - Okay. 0 out of 19 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 19 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 19 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.8/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great All Inclusive French resort
I was in this resort with my family in late August and we all loved our stay there! Food was excellent, great service, beautiful hotel grounds, good crowd (I would say 99% French), but that didn’t bother us at all! We will definitely come back next summer!
Stayed 1 night in Aug 2019

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a huge resort with nice and clean rooms. The food is incredible, always fresh and good, and there is lots! Most of the clients are French, so if you are interested in the entertainment, consider it will be in French. The swimming pools are nice, but the quiet ones (Zen and Adult) don't have many sunbeds
Stayed 4 nights in Jun 2019

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the room. I didn't like it because it was small.We were 2 adults and 2 children in one room.And it wasn't clean. Everything else at the hotel was excelent...
Stayed 2 nights in Apr 2019

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff. Big variety of meals, very clean rooms.
Stayed 2 nights in Apr 2019

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merveilleux séjour
Très bel hôtel offrant de très bonnes prestations que ce soit au niveau de la restauration qu’au niveau de l’animation. Les amateurs de sport seront comblés.
Stayed 7 nights in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sejour personnel tres gentil et professionnel - hotel tres propre tres bonne nourriture.
Stayed 14 nights in Aug 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très agréable avec de belles infrastructures et jardins parfaitement entretenus. Restauration de qualité avec des soirées à thèmes (barbecue,crétoise,...) Équipes d’animations sympathiques et joyeuses qui proposent plusieurs types animations (activités sportives, jeux apéro, séance relaxation). Pour moi le gros point négatif est la qualité des boissons non alcoolisées qui ont vraiment un goût chimique, les plus mauvaises que nous ayons bu depuis que nous voyageons.
Stayed 11 nights in Aug 2020

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un directeur et son personnel dédiés à leurs visiteurs et un équipement sportif complet. Spa très beau avec de très bonnes prestations. A noter cependant un emplacement pouvant subir beaucoup de vent (ostria) et isolé.
Stayed 21 nights in Jul 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel resort et spa. Vacances réussies
Hôtel très bien situé. Vue magnifique sur la mer. On oublie la distance aéroport hôtel car cet établissement mérite ces 5 étoiles. Chambre supérieure agréable vue sur piscine. La restauration est très variée et bonne. Personnel très agréable. Je recommanderai autour de moi cet Hôtel.
Stayed 12 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון יפה, מפנק ומבודד
מלון מפנק, נקי ויפה. צוות המלון דובר צרפתית ויוונית והאורחים רובם זוגות ומשפחות מצרפת. לא היה צוות בידור כנראה בגלל שזו לא העונה, אבל לנו התאים השקט. נהננו במלון מכל הפעילויות: טניס, פינג פונג, כדורגל, מיני גולף, פטנק, קייקים, חוף, בריכות אבל ראוי לציון במיוחד הוא מדריך החץ וקשת Gilles Billard שהדריך אותנו שעתיים ברצף בסבלנות, מקצועיות ויסודיות וממש לא רצינו שזה יגמר. תודה! נקודות לשיפור: ארוחות הבוקר והצהריים היו טובות אך כל ארוחות הערב במסעדות השונות של המלון לא היו טובות מספיק. תמרוקים יש רק ביום הראשון ולא מספקים עוד בשאר הימים. וגם הם ברמה נמוכה.
Stayed 5 nights in Oct 2019