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"Great location and fabulous staff "

"Clean room, lovely view & patient staff. Great location too."

"Great hotel"

"Fantastic hotel. Great location and amenities! Comfy bed and breakfast was fantastic!"

"Great hotel, big clean rooms. Situated very close to restaurants and bars in the centre of Harrogate."

"Amazing room that was clean and tidy"

"The breakfast cost me £12, the coffee barely tasted like coffee, the 'fresh' orange juice was diluting juice, diluted to the point that you could barely taste the orange cordial, the toast machine was turned off, while staff stood about at 7:30am chatting I had to locate the plug and switch it on, the bread was sat in their original bread bags, again, the coffee tasted so bad, I left it and went for a Costa before I drove to my next destination, never worth £12 in your life. Parking decent, but cost me £10 per day. Staff ok, they all just looked pissed off, as if they didn't want to be there, my one exception was the girl who was making up the rooms on my second floor, very polite and was working as fast/hard as she could. Would I return to this hotel - no. It's tired, dated and needs a fresh look, a new attitude and someone to run the kitchen like they give a sh*t. "

"I don’t usually post negative comments but feel on this occasion it’s require based on the room rate. Our room including bathroom was slightly tired and is in need of a refreshment and lacked your normal toiletries for this level of hotel. The mini fridge compressors was very loud and as such led to both nights of poor sleep, not ideal when you book a weekend away to recover. However, the main building was very beautiful and had a nice lounge to relax in the evening."

"Got some lovely cocktails, hotel was clean. Stuff are lovely. We definitely stay there again. Beds were super comfy."