Title: Hotel Otavalo by Art Hotels Ecuador Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Otavalo by Art Hotels Ecuador Luxury hotel with free breakfast and rooftop terrace ![Front of property](https://images.trvl-media.com/lodging/35000000/34140000/34132600/34132531/fad90205.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/13dcd5d5-0891-4686-af19-840df793bc51-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Front of property](https://images.trvl-media.com/lodging/35000000/34140000/34132600/34132531/c3f99361.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/35000000/34140000/34132600/34132531/622a2e6d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/35000000/34140000/34132600/34132531/b85acf5f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to free full breakfast, a rooftop terrace and dry cleaning/laundry services at Hotel Otavalo by Art Hotels Ecuador. Treat yourself to a massage or other spa services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. VIP Access 9.6 Exceptional ## Popular amenities - Parking available - Bar - Breakfast included - Spa - Room service - Laundry VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=34132531&PinnedHotelID=34132531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=34132531&PinnedHotelID=34132531&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 15 - Oct 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=34132531&PinnedHotelID=34132531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=34132531&PinnedHotelID=34132531&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=34132531&PinnedHotelID=34132531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=34132531&PinnedHotelID=34132531&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=34132531&PinnedHotelID=34132531&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=34132531&PinnedHotelID=34132531&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Deluxe Room, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/35000000/34140000/34132600/34132531/1770ab06.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Non Smoking 10.0 Exceptional 3 reviews ### Highlights Soundproofed Connecting rooms available TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet Blackout curtains - 311 sq ft - Sleeps 2 - 1 Queen Bed ![Superior Room | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/35000000/34140000/34132600/34132531/1925630d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Connecting rooms available TV Hypo-allergenic bedding Pillow menu Premium bedding Down duvet Blackout curtains - 431 sq ft - Sleeps 2 - 1 Queen Bed ![Premium Room | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/35000000/34140000/34132600/34132531/5f13cb07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Soundproofed Connecting rooms available Free cots/infant beds TV Hypo-allergenic bedding Pillow menu Blackout curtains Pillow-top bed - 484 sq ft - Sleeps 2 - 1 Queen Bed ![Premium Twin Room | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/35000000/34140000/34132600/34132531/51b84123.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Connecting rooms available Free cots/infant beds TV Hypo-allergenic bedding Pillow menu Blackout curtains Pillow-top bed - 484 sq ft - Sleeps 3 - 2 Double Beds ![Luxury Room | Premium bedding, down duvets, pillow-top beds, minibar](https://images.trvl-media.com/lodging/35000000/34140000/34132600/34132531/f0eef503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room 8.0 Very good 1 review ### Highlights Soundproofed Connecting rooms available Free cots/infant beds TV Hypo-allergenic bedding Pillow menu Blackout curtains Pillow-top bed - 592 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIbarra-Hotels-Hotel-Otavalo.h34132531.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIbarra-Hotels-Hotel-Otavalo.h34132531.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C0.22508%2C-78.26294&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DwT_HUUHQMhMROi1snbdgcE4JUg=) Calle Vicente Ramon Roca 504, Otavalo, Imbabura #### What's nearby - Instituto Otavaleño de Antropología - 1 min walk - 0.0 miles - Plaza de Ponchos - 7 min walk - 0.4 miles - El Lechero - 7 min drive - 2.1 miles - Peguche Waterfall - 7 min drive - 2.8 miles - Taxopamba Waterfall - 10 min drive - 3.5 miles #### Getting around - Ibarra Station - 35 min drive - Quito (UIO-Mariscal Sucre Intl.) - 109 min drive #### Restaurants - ‪El Otavalito - ‬6 min walk - ‪Tabascos - ‬9 min walk - ‪Restaurante Aly Allpa - ‬7 min walk - ‪Balcon de Imbabura - ‬9 min walk - ‪Las Parrillas del Tio Jessy - ‬16 min walk ## About this property ### Hotel Otavalo by Art Hotels Ecuador Luxury hotel in the city centre Consider a stay at Hotel Otavalo by Art Hotels Ecuador and take advantage of free full breakfast, a rooftop terrace and dry cleaning/laundry services. Treat yourself to a massage or other spa services. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a bar and a restaurant. You'll also enjoy perks such as: - Self-parking (surcharge), express check-out and multilingual staff - Coffee/tea in reception, tour/ticket information and luggage storage - Concierge services, a front desk safe and smoke-free property Room features All guest rooms at Hotel Otavalo by Art Hotels Ecuador offer comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and laptop-friendly workspaces. Extra amenities include: - Hypo-allergenic bedding, pillowtop mattresses and down duvets - Bathrooms with shower/bath combinations and free toiletries - TVs with satellite channels - Wardrobes/cupboards, coffee/tea makers and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/28000000/27070000/27064200/27064128/2ef646df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Doña Esther Otavalo - Breakfast included - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 56 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=27064128&PinnedHotelID=27064128&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior King Suite | Egyptian cotton sheets, premium bedding, down duvets, in-room safe](https://images.trvl-media.com/lodging/16000000/15430000/15428100/15428020/6780fd0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Medina del Lago Otavalo - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 51 reviews £83 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=15428020&PinnedHotelID=15428020&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/35000000/34970000/34967000/34966974/6389f211.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indio Inn Otavalo - Breakfast included - Spa - Parking included - Free WiFi 8.8 Excellent 24 reviews £54 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=34966974&PinnedHotelID=34966974&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/40000000/39670000/39665200/39665176/de2e5766.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal Riviera Sucre Otavalo - Breakfast included - Pet-friendly - Free WiFi - Game room 9.4 Exceptional 42 reviews £41 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=39665176&PinnedHotelID=39665176&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/910000/904000/903975/8f7b31fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Mirage Garden Hotel And Spa Cotacachi - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 58 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=903975&PinnedHotelID=903975&HadPinnedHotel=true®ionId=-1&adults=2) ![Chapel](https://images.trvl-media.com/lodging/41000000/40060000/40059300/40059283/273b894f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hosteria Hacienda Pinsaqui San Juan de Ilumán - Spa - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 21 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=40059283&PinnedHotelID=40059283&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/103000000/102200000/102193000/102192919/f7e686fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hostería Oro Azul Cotacachi - Breakfast included - Free WiFi - Laundry - Housekeeping 9.4 Exceptional 11 reviews £72 15 Oct - 16 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-15&endDate=2025-10-16&selected=102192919&PinnedHotelID=102192919&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/16000000/15880000/15874200/15874167/45981e0c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hosteria Quinta San Clemente Ibarra - Pool - Breakfast included - Pet-friendly - Parking included 9.8 Exceptional 15 reviews £76 23 Oct - 24 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=15874167&PinnedHotelID=15874167&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property – evening/night](https://images.trvl-media.com/lodging/44000000/44000000/43992200/43992141/23db0ca2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal El Geranio Otavalo - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.2 Wonderful 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=43992141&PinnedHotelID=43992141&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior detail](https://images.trvl-media.com/lodging/31000000/30370000/30363500/30363415/29c54b47.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hacienda Cusin San Pablo del Lago - Breakfast included - Pet-friendly - Parking included - Free WiFi 9.6 Exceptional 17 reviews £140 13 Nov - 14 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=30363415&PinnedHotelID=30363415&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available from 8:00 AM to 7:00 PM; COP 10 per day; reservations required - Parking on site (COP 10 per day) ### Food and drink - Free full breakfast available daily 7:30 AM to 10:00 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Family friendly - Laundry facilities - Refrigerator on request - Snack bar/deli - Soundproofed rooms ### Conveniences - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Outdoors - Rooftop terrace ### Spa - Massage - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Doorbell and phone notification - Lever door handles - No lift - Visual fire alarm - Well-lit path to entrance - Wheelchairs on site ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Hypo-allergenic bedding - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator on request ### More - Connecting rooms available - Desk - Free local calls - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:00 PM Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions The front desk is open daily from 7:30 AM - 11:30 PM Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation You will be asked to provide the property with a copy of your passport after booking If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Front desk (limited hours) ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast Rollaway/extra beds are available for COP 80.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be exempt from value-added tax (15%). We have included all charges provided to us by the property. ### Optional extras - Self-parking fee: COP 10 per day - Nearby parking fee: COP 10 per day (66 ft away; open 8:00 AM to 7:00 PM) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: COP 80.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Hotel Otavalo Hotel Otavalo Hotel Otavalo Hotel Hotel Otavalo Otavalo Hotel Otavalo Hotel Hotel Otavalo Otavalo Hotel Otavalo Hotel Otavalo ## Frequently asked questions ### Is Hotel Otavalo by Art Hotels Ecuador pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel Otavalo by Art Hotels Ecuador? > Self-parking is available for COP 10 per day. ### What time is check-in at Hotel Otavalo by Art Hotels Ecuador? > Check-in start time: 2:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hotel Otavalo by Art Hotels Ecuador? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Where is Hotel Otavalo by Art Hotels Ecuador located? > Located in the heart of Otavalo, this luxury hotel is within a 10-minute walk of Instituto Otavaleño de Antropología, Plaza de Ponchos, and Galeria Gabriel Ceballos Ulloa. El Lechero and Condor Park are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Otavalo by Art Hotels Ecuador Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 8.0 Location ### 9.8 Staff & service ### 9.4 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 45 8 - Good 6 6 - Okay 0 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### Catherine 10 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property. Staff was lovely and service was excellent ##### Catherine Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Dean 27 Oct 2023 Liked: Staff & service, amenities, property conditions & facilities Best hotel and worth the money. The staff, the property and the rooms are fantastic. ##### Dean Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Elias 24 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great 4 day couples trip Great 4 day couples trip. Restaurant is excellent the place is immaculate. Definitely worth the trip ![](https://a.travel-assets.com/ugc/hotel-reviews/872AC33279C789B4026DA349510FD8B2F20BFAB61727199781378.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D9FEDB50E8F4AC65643E7466183AD87A10E4CBE61727199789871.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6B988DB53E8B9FB69D9AD5453FD803A46855EE851727199781153.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Elias Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Arthur 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved this hotel and were sorry that we could only spend one night there. The room was great, we had a wonderful dinner in the restaurant, and we can't say enough about the staff--they were so helpful and generous with their time. We hope we can come back soon. ##### Arthur Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Scott 8 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was incredible. I have never experinced such great service. We were truly treated like royalty during our stay. ##### Scott Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Joanne 7 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Everything was wonderful, the hotel is beautiful, the staff was great and the food, especially the little afternoon sweet that appears in your room late in the afternoon, was suberb! Highly recommend this hotel. ##### Joanne Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Dennis 21 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property is stunning. Recent remodel is beautiful. ##### Dennis Stayed 2 nights in Mar 2023 ### 10/10 Excellent #### Irina 2 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities We really enjoyed staying at this boutique luxury hotel. You get so much attention and clothe staff is very helpful and accommodating. The property has such a Union artistic feel, very clean, and cozy. ##### Irina Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Sarah 26 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities This hotel is gorgeous and our stay was lovely. The staff is so friendly and kind. We were greeted with drinks and a warm hand towel at check in, which was much appreciated after a long travel day. We arrived late so chose to order room service and it was delicious! The included breakfast was also fantastic. It’s about a 10 minute walk from the Plaza de Ponchos where the market is located. Our room was clean and the bed was very comfortable. Highly recommend! ##### Sarah Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jessica 11 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Unbelievably beautiful art hotel. The service was impeccable and a three course breakfast was included in our stay. Also included was a plethora of high-quality snacks in the room. I’m a very seasoned traveller and it was one of the most beautiful boutique hotels I’ve stayed at. The price was extremely low for such an experience. I don’t understand how anyone could rate this as less than a perfect stay. ##### Jessica Stayed 1 night in Aug 2024 ### 8/10 Good #### Kirsty 13 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was absolutely amazing except the food. It was so sad because the hotel had all the resources and in a town full of fresh produce. We've been in Ecuador for nearly 3 weeks and this was the worst meal. ##### Kirsty Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Collien 2 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Stay If you have the opportunity to stay at Hotel Otavalo you absolutely should! This hotel was 10/10 from start to finish. They arranged transfers to and from our hotel before we got there and helped with authentic experiences once we arrived. We were lucky enough to be there over New Years and took part in the lovely celebration they hosted. I cannot say enough good things about this place! Thank you to all the staff at Hotel Otavalo for the best welcome to Ecuador we could have imagined!! ##### Collien Stayed 3 nights in Dec 2022 ### 10/10 Excellent #### Melissa 27 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities This is a beautiful boutique hotel in an old remodeled colonial building. It has been beautifully modernized and decorated. The restaurant is great and has a varied Ecuadorian menu. Otavalo is a busy city and the hotel is located on a street where the buses run so some amount of noise is unavoidable. You may want to ask for a room not facing the street, towards the back of the hotel. ##### Melissa Stayed 2 nights in Jun 2023 ### 4/10 Poor #### James 26 Sept 2022 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities There a loud noise and vibration that would start radomly during the night making it very difficult to sleep. The hotel was very nice, but the real purpose of a hotel is to have a place to sleep at night. That was nearly impossible. ##### James Stayed 2 nights in Sep 2022 ### 8/10 Good #### Martin 6 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was beautiful and the service was excellent. My only complaint is the rooms are tiny and we had a room with no windows with zero ventilation. At night the room was very hot and uncomfortable to sleep. I had to open the door to the hallway to get any fresh air in the room and cool it down a little. Besides that, the staff was excellent and helpful. Probably would not stay here again unless I had a room with a window or balcony. ##### Martin Stayed 2 nights in May 2024 ### 10/10 Excellent #### LUIS CARLOS 14 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### LUIS CARLOS Stayed 1 night in Jul 2025 ### 8/10 Good #### Marcelo W 27 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El Servicio en general bueno. El personal muy amable. ##### Marcelo W Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Lorena 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Lorena Stayed 1 night in Feb 2025 ### 10/10 Excellent #### LUIS CARLOS 15 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### LUIS CARLOS Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Carlos 1 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Las instalaciones muy bonitas, la comida estuvo deliciosa y la atención del personal excelente ##### Carlos Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Kit 24 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Kit Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Isabel 18 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo estuvo muy bien, sin embargo dos cosas tal vez se podrían mejorar: el hotel no tiene parqueadero, por lo que podrían conseguir alguno cerca para los clientes. Otra cosa fue un poco el ruido en mi habitación que daba a la calle que es bastante transitada. ##### Isabel Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Maria C 21 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Un hotel increíble con un servicio de primera , el desayuno espectacular , súper recomendable. Muchas gracias por todo ##### Maria C Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Jorge 10 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Jorge Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Verified traveller 9 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Henann Crystal Sands Resort](https://www.expedia.co.uk/Boracay-Island-Hotels-Henann-Crystal-Sands-Resort.h19668685.Hotel-Information) > > [5 Star Hotels in Ölüdeniz](https://www.expedia.co.uk/5Star-Oludeniz-Hotels.s50-0-d6054859.Travel-Guide-Filter-Hotels) > > [Hotels in Evian-les-Bains](https://www.expedia.co.uk/Evian-Les-Bains-Hotels.d5884.Travel-Guide-Hotels) > > [Hotels with Hot Tubs in Birmingham](https://www.expedia.co.uk/Birmingham-Hotels-Hotels-With-Hot-Tubs.0-0-d6023342-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Hotels in Sudbury](https://www.expedia.co.uk/Sudbury-Hotels.d5705.Travel-Guide-Hotels) > > [Salvator Villas & Spa Hotel](https://www.expedia.co.uk/Parga-Hotels-Salvator-Villas-Spa-Hotel.h3450354.Hotel-Information) > > [Caravan Parks Surrey](https://www.expedia.co.uk/Surrey-Caravan-Parks.d55040-aaCaravanParks.Travel-Guide-Accommodation) > > [Hotels near Lakeside Shopping Centre](https://www.expedia.co.uk/Lakeside-Shopping-Centre-Hotels.0-l6131825-0.Travel-Guide-Filter-Hotels) > > [Art Studio 2 is set in lovely gardens,35 yards from the beach](https://www.expedia.co.uk/Holetown-Hotels-Art-Studio-2-Is-Set-In-Lovely-Gardens.h32648152.Hotel-Information) > > [Novotel Liverpool Paddington Village](https://www.expedia.co.uk/Liverpool-Hotels-Novotel-Paddington-Village.h76583844.Hotel-Information) > > [Dumbleton Hall Hotel](https://www.expedia.co.uk/Evesham-Hotels-Dumbleton-Hall-Hotel.h2850992.Hotel-Information) > > [Naama Waves Hotel](https://www.expedia.co.uk/Sharm-El-Sheikh-Hotels-Tropitel-Waves-Naama-Bay.h36794043.Hotel-Information) > > [Residence Inn by Marriott, North Conway](https://www.expedia.co.uk/North-Conway-Hotels-Residence-Inn-By-Marriott.h2933790.Hotel-Information) > > [Hotel Ninfa](https://www.expedia.co.uk/Puerto-Ayora-Hotels-Hotel-Ninfa.h10087137.Hotel-Information) ### Flights > [Flights from Bristol (BRS) to Cologne (CGN)](https://www.expedia.co.uk/lp/flights/brs/cgn/bristol-to-cologne) > > [Flights from Fort Lauderdale (FLL) to Miami (MIA)](https://www.expedia.co.uk/lp/flights/fll/mia/fort-lauderdale-to-miami) > > [Flights from Bangkok (BKK) to Istanbul (IST)](https://www.expedia.co.uk/lp/flights/bkk/ist/bangkok-to-istanbul) > > [Flights from Guatemala City (GUA) to Mexico City (MEX)](https://www.expedia.co.uk/lp/flights/gua/mex/guatemala-city-to-mexico-city) ### Cars > [Van Car Hire in Fort William](https://www.expedia.co.uk/Van-Car-Rentals-In-Fort-William.d7330-tVan.Car-Rental-Guide-Class) ### Activities > [Things to do in Mondsee](https://www.expedia.co.uk/Things-To-Do-In-Mondsee.d177914.Travel-Guide-Activities) > > [Things to do in West Midlands](https://www.expedia.co.uk/Things-To-Do-In-West-Midlands.d6046267.Travel-Guide-Activities) ### Packages > [Portugal Holidays](https://www.expedia.co.uk/Portugal.d147.Holidays-City-Breaks) > > [Budapest Christmas Market](https://www.expedia.co.uk/Budapest-Christmas-Market-Budapest-City-Centre.d553248621563233293.Attraction) ### Holiday Rentals > [Hayle Holiday Rentals](https://www.expedia.co.uk/Hayle-Holiday-Rentals.d6047755.Travel-Guide-HolidayRentals) ### General > [Visit Tripoli](https://www.expedia.co.uk/Tripoli.dx6130603) > > [Visit Lapu-Lapu](https://www.expedia.co.uk/Lapu-Lapu.dx9729) > > [Visit Lloret Town Center](https://www.expedia.co.uk/Lloret-De-Mar-Lloret-Town-Center.dx553248633937781425)