Sonesta Hotel Ibague

Photo gallery for Sonesta Hotel Ibague

Reception
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace

Overview of Sonesta Hotel Ibague

Sonesta Hotel Ibague

3.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Carrera 8 # 57-57 Centro comercial Acqua, Ibague, Tolima, 730007

Explore the area

  • Popular LocationUniversity of Tolima12 min drive
  • Popular LocationManuel Murillo Toro Stadium12 min drive
  • Popular LocationJardin Botanico San Jorge13 min drive
  • AirportIbague (IBE-Perales)26 min drive

Choose dates to view prices

About this area

Ibague

Sonesta Hotel Ibague is located in Ibague. The area's natural beauty can be seen at Jardin Botanico San Jorge and Combeima Canyon, while Tolima Theater and Tolima Art Museum are cultural highlights.

What's nearby

  • University of Tolima - 12 min drive
  • Manuel Murillo Toro Stadium - 12 min drive
  • Jardin Botanico San Jorge - 13 min drive
  • Cathedral of the Immaculate Conception - 15 min drive
  • Tolima Theater - 17 min drive

Getting around

  • Ibague (IBE-Perales) - 26 min drive

Restaurants

  • Tutto - 2 min walk
  • La Abadia Pub - 2 min walk
  • Martina Restaurante - 4 min walk
  • Filos Arepas - 4 min walk
  • Mr. Spot Good Food - 5 min walk

About this property

Sonesta Hotel Ibague

3.5-star hotel with full-service spa and free breakfast
A full-service spa, an outdoor pool and a restaurant are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a sauna are on-site. All 91 rooms offer free WiFi, 24-hour room service and flat-screen TVs with satellite channels. Guests will also find minibars, hairdryers and safes.
Sonesta Hotel Ibague offers 91 accommodations with minibars and a safe. 43-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Ibague hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZIVIA SPA. Services include massages.

The spa is open selected days.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business centre
  • A meeting room

Outdoors

  • Rooftop terrace

Spa

  • Massages
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sonesta Ibague
Sonesta Hotel Ibague Hotel
Sonesta Hotel Ibague Ibague
Sonesta Hotel Ibague Hotel Ibague

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 162 out of 246 reviews
5 - Excellent 66%
Rating 4 - Good. 65 out of 246 reviews
4 - Good 26%
Rating 3 - Okay. 11 out of 246 reviews
3 - Okay 4%
Rating 2 - Poor. 3 out of 246 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 246 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a very nice property. Highly recommended in Ibague. The staff and service are outstanding. Many thanks to Diana, Jahner, Alberto, Wilmer, Luis Carlos, Jefferson among other excellent members of the hotel staff.
Stayed 8 nights in Mar 2022

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Note that there is no coffee maker in the room
Stayed 1 night in Feb 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!
Very hight standards in everything. Spotless, perfect mattress, white and ultra soft linens, the best buffet breakfast, the best housekeeper, the best location. Thank you 🙏
Stayed 3 nights in Jan 2022

2/5 Poor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
the rooms are very clean;,but the service breakfast very poor in service;needs more variety in the breakfast buffet.
Stayed 2 nights in Jan 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overall
The stay was great, however, the Hotel did not have the bandwidth to handle a full house. For example, check-in time was at 3 and the room was not ready until 4:30 pm., lines to speak to front desk staff were always long, and breakfast was crowded and required sign-ups for specific times, which was not ideal.
Stayed 2 nights in Jan 2022