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Warmly welcomed, complimentary room upgrade, - nicely decorated each day and with a perfect laundry service for little money, excellent breakfast both Indian and Contintental included. Rich dinner either as buffet or delicious pizza mediterranean style a la carte. Super lounge 'Mystique', happy hours ...
I stayed at the hotel a twice In two weeks and was impressed. The hotel room had all amenities necessary including snack bar, shampoo, hygiene kit and even nail polish remover for ladies. As a single female traveler they gave me a room that has a camera at the door so Icould see who was knocking ...
Although an expensive stay the hotel staff were most helpful. Thank you to Hemalatha for helping me by going out of her way on my last day when I had to deal with so many challenging logistics. Thanks again! Radha
Overall very pleasant stay at this hotel, highlighting the service orientation of the staff, right on spot on attention to details and without being overwhelmed. Ample general areas, great choices of restaurants, delicious and authentic food alternatives. The front line people and management of the ...
Stay of two nights (a return visit because it is in the right place for us) again full of customer service failures that should not happened in a hotel chain of this standing - disaster after disaster!
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