Outdoor pool

Reviews of Sultan Bey Hotel

4 out of 5
Sultan Bey Hotel
Kafr el Gouna, El Gouna, Red Sea Governorate

Reviews

8.2

Very good

Rating 10 - Excellent. 39 out of 115 reviews" "
Rating 8 - Good. 54 out of 115 reviews" "
Rating 6 - Okay. 14 out of 115 reviews" "
Rating 4 - Poor. 7 out of 115 reviews" "
Rating 2 - Terrible. 1 out of 115 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Oasis in El Gouna
The hotel facilities are great, we really enjoyed and our children too! The breakfast buffet has everything you need to start the day. The pool is not very big but it’s nice and the pool bar is really good too serving both drinks and food as well! There’s a small boat to go to Zaytona beach which while not great, it’s good enough. Based on this hotel it’s easy to go Sahl Hasheesh or Soma Bay for a day trip and enjoy everything the Red Sea has to offer. For a family it is very safe for the children to explore and have fun so the parents can also enjoy. El Gouna town is a short walk and had many shops and restaurants where very kind and nice people awaits your visit. Would recommend 100%
Stayed 10 nights in Aug 2023
Response from gr on 20 Sept 2023
Dear Mr. Alejandro, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your very good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excellent

enas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding in all aspects,well maintained room,polite and active member,easily accessibility to zaytouna beach ,great tasty food….highly recommended
Stayed 4 nights in Jun 2023
Response from gr on 3 Jul 2023
Dear valued guests, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you for your recommendation. We hope and wish to see you again soon. With our Best Regards Your Sultan Bey team

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We are so glad we went with Sultan Bey after shopping around a bit. The all inclusive was totally worth it, everyday there was a new delicious cocktail. There was always a shady spot at the pool bar or the pool or the beach area. Access to Zeytouna beach was a big bonus. Absolutely gorgeous, and only a very short boat ride away. And the staff were all so friendly and helpful. We'd love to make it back someday!
Stayed 3 nights in May 2023
Response from gr on 20 May 2023
Dear Mr. Daniel, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service, all our staff and the delicious cocktails, pool bar and the beach. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excellent

EMAD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay,clean well maintained rooms,tasty food,just few steps from the downtown&a shuttle boat every hour to zaytouna beach…highly recommended
Stayed 4 nights in Apr 2023
Response from sb on 24 Apr 2023
Dear Mr. Emad, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excellent

Carol ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2023
Response from sb on 23 Apr 2023
Dear Mrs. Carol, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excellent

Shereen

Stayed 4 nights in Jul 2022
Response from Guest Relation Supervisor Doreen on 6 Jan 2023
Dear Mrs. Shereen, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excellent

Sherif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, the hotel is amazing and the staff are extremly friendly and so nice. I felt I am at home and pampered from super nice staff.
Response from Guest Relation Supervisor Doreen on 29 Dec 2022
Dear Mr. Sherif, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

8/10 Good

Ian

Stayed 7 nights in Sep 2022
Response from Guest Relation Supervisor Doreen on 29 Dec 2022
Dear Mr. Ian, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great Arabian style Sea Lagoon Beach front hotel
Amazing Arabian style them sea lagoons beach pool hotel with amazing super helpful staff, pool team and bar man: Ashrt + Super resturent team & super chef
Stayed 3 nights in Jul 2022
Response from Guest Relation Supervisor Doreen on 29 Dec 2022
Dear Mr. Mohamed, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your so good experiences with us and other guests. Great that you mostly enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

4/10 Poor

Simen

Stayed 2 nights in May 2022

8/10 Good

Karim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant
Stayed 6 nights in Dec 2021
Response from Guest Relation Supervisor Doreen on 12 Aug 2022
Dear family Karim, Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 4 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very nice location in downtown...,near from all destinations&zaytouna beach....advise every one to stay in
Stayed 3 nights in May 2021
Response from Guest Relation Supervisor Doreen on 12 Aug 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 5 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really all about. Fantastic resort from all aspects
Stayed 3 nights in May 2021
Response from Guest Relation Supervisor Doreen on 12 Aug 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 5 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

6/10 Okay

Shirien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite its name, it isn't all-inclusive. The A/C wasn't working great, and there wasn't enough lighting in the room. The best thing about the hotel is the flowers and view outside. Breakfast was nice too. The area is dead though, maybe because of corona, but we seemed like the only ones at the hotel. Front office staff was nice and accommodating of our needs. But wouldn't rebook this same hotel.
Stayed 4 nights in Oct 2020

10/10 Excellent

Sarah, Reading, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quirky, comfortable hotel well placed in Downtown
The hotel was comfortable with a spacious room, a terrace and good views of the lagoon. The food was varied and of good quality. The pool and public toilet areas were very clean and well looked after. There were enough sunbeds for everyone. The staff could not do enough to help, even bringing a kettle and mugs at 11.30 at night! We were able to have a relaxing stay with easy access to Downtown and to the marinas by taxi or tuk-tuk.
Stayed 7 nights in Oct 2017
Response from s on 12 Aug 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 5 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

8/10 Good

Michael Ishak, Nashville, TN

Liked: Cleanliness, staff & service, room comfort
Nice small hotel, food is good staff are awesome.
I have stayed 5 nights at this hotel, staff are very friendly, food is good. It's very quiet environment, to reach the beach you have to ride a boat for 10 minutes. No entertainment at all!!!. There is a perfume store at the beach don't ever buy from it, products are terrible and the guy run the store is so rude and a thief, he have stolen 600 Egyptian pounds from my sister that she forgot at the store and he claimed that he never saw her money.
Response from Orascom Hotels on 11 May 2017
Dear Mr. Michael, Thank you for your feedback and we are happy,t hat you enjoyed your stay at our hotel. Please note, that we are independent from the shops as they work individually. We hope to have the pleasure again to welcome you in the nearest future. Best Regards, Your Hotel Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
El Gouna itself is a beautiful place and Sultan Bay has one of the best locations that we saw. The lagoon view rooms are amazing. I thought that the room size was smaller than what we expected but it was sufficient nonetheless. We were there on a holiday with our 2 year old and I think he enjoyed his stay more than we did. The only issue was that they couldn't give us a double (king sized) bed in the room. That was the only blip in an otherwise excellent stay.
Response from Hotel Management on 29 Oct 2016
Dear valued Guest, Thank you for your review. We are glad you enjoyed your stay at our hotel and are looking forward to welcome you soon again. Best Regards, Your Hotel Management.

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Response from Guest Relation Supervisor Doreen on 12 Aug 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 5 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excellent

Shady, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a place to relax
Very good hotel near to zaytona beach and downtown , the staff will help you if you have a problem in a very professional way
Response from Hotel Management on 15 Aug 2016
Dear Mr. Shady, Thank you for sharing your feedback with us. I am pleased to hear you enjoyed your stay at our hotel. We hope to have the pleasure to welcome you back again soon. Best regards, Your Hotel Management

6/10 Okay

Verified traveller

Liked: Cleanliness
Response from General Manager on 15 Aug 2016
Dear Guest, Thank you for your review and hope to welcome you again soon. Best Regards, Your Hotel Management

4/10 Poor

Tamer, cairo

Disliked: Cleanliness, property conditions & facilities
Definitely not a 4 star hotel
The shower in my room was terrible, water was out a couple of times while I was showering also you would get surges of really hot water every 40 secs, it was really annoying! Hotel music was very loud, me and my wife would wake up every morning at 7:30 AM. Overall cleanliness and quality is poor, my bed sheet had 2 holes the size of a tennis ball. The food was ok (breakfast only). This is definitely not a 4 star hotel for me.

8/10 Good

Dalia, Cairo

Liked: Staff & service
great location, nice pool and nice beach
I am a regular to this hotel and will definitely go back soon.
Response from Guest Relation Supervisor Doreen on 12 Aug 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 4 of 5 points. For sure we will forward the remarks and work on it. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

8/10 Good

Medhat, alexandria

Liked: Cleanliness, staff & service, room comfort
hitel location is v good

8/10 Good

HA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice hotel , it has a nice beach , nice views , it's location is perfect as its in Elgouna down town and 5min away from elmarina. I've visited most of the 5stars hotels in ElGouna and I find Sultan bey one of the best hotels there, I enjoyed it so much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel, i am really recommending, however my concern is about the food has no much variety and not that nice. Staff are very friendly, cleaning is very good, you can find support if you need at anytime.

6/10 Okay

Jenifer, Luxor

Sultan Bey Hotel, El Gouna, Egypt
The Sultan Bey Hotel is basic but clean. However, they state that they wish to conserve water - but there are no plugs for the sinks in the bathroom! The breakfast fare has improved somewhat but such a shame that they serve "Tang" instead of fresh juices. It is not a hotel for those with any disability - stairs, stairs and more stairs. But it is fine for a short stay and the gardens are glorious. The staff are courteous. It is a few minutes' walk to the main restaurants and shops so ideally situated. A pleasant stay.
Response from JP on 29 Aug 2015
Dear Jenifer, thank you very much for your comment, we were pleased to welcome you at our hotel and we are delighted to know that in general you enjoyed your stay. Please rest assured, that we took your comments in consideration to improve our service and variety and hope we will been able to welcome you back in the future so you can see the change yourself. Best regards Maged Maher Hotel Manager

8/10 Good

Ossama, Cairo

Liked: Cleanliness, staff & service
Wonderful el Gouna place and sea with lots of var
Small hotel on canal nice food , friendly staff , acceptable room size Not on the open sea ,old furniture ,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
The staff are very friendly and the hotel is very clean.very close to the beach and transportation is every where
Response from Guest Relation Supervisor Doreen on 12 Aug 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 5 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

2/10 Terrible

ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Guest Relation Supervisor Doreen on 12 Aug 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 10 of 10 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

6/10 Okay

Verified traveller

Liked: Staff & service

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nicely laid out complex with well kept gardens.
Whilst our room was adequate we had a problem with noise. Adjacent to us repairs and renovation work was carried on throughout the whole 2 week stay. Food was good (B&B only) and staff were very obliging. After the first week I had a stomach bug (not necessarily acquired in the hotel) and was quite ill for most of the rest of my stay. We obtained medication from a local pharmacy and of course could have done with a quiet spell without the continued noise of the workmen's operations and shouting across the site to one another. The only other problem we had was the presence of many feral cats. Myself and my wife both suffered from flea bites and we do believe this was due to an infested rug in our room which we had removed on day 2.

10/10 Excellent

M Salah, New York, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
The hotel is perfect! It has all what you want in a hotel. It combines the good location within El Gouna Resort so you are close to the beach, nightlife spots and the room rate which you get more for what you paid for! Not to mention, the food is so delicious, specially breakfast, yummy! Finally, I had an interaction with the management which is so professional, very aware of their task. Not only that, genuinely they care about their guests! Thumps up!
Response from Guest Relation Supervisor Doreen on 12 Aug 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 10 of 10 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excellent

Gaber, Cairo - Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Was amazing, warm hospitality, professional service, delicious food, fantastic view, I really had a great time!
Response from Guest Relation Supervisor Doreen on 12 Aug 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 10 of 10 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

4/10 Poor

Mohamed, Egypt

Disliked: Property conditions & facilities, room comfort
Small rooms
Imagine when you have just arrived to the reception and checking in and the receptionist tells you that I can't find your reservation!! The issue was that it was a high season ie we couldn't afford not to find our reservation. Then after one hour, they have found the reservation at last

8/10 Good

Fran, Luxor

Liked: Cleanliness, property conditions & facilities, room comfort
Still no plugs!
Marked down as maintenance was slow when we had an issue with the safe & a light bulb, 3/4 phone calls/visits to reception over a day to get them fixed. Still no plugs in the sinks despite their requests to save water!

8/10 Good

ahmed

Liked: Cleanliness, staff & service

6/10 Okay

Jenie Glover, Luxor, Egypt

Liked: Cleanliness, property conditions & facilities
Good location in El Gouna
Clean hotel and helptul staff but ground floor rooms tend to be a bit dark. Not for those with mobility problems as there are so many steps. However, great location for walking into Gouna where there are many restaurants and shops. Good value for money.

6/10 Okay

hishadel, cairo

Liked: Cleanliness
Disliked: Property conditions & facilities
Nice hotel for short stay
Cousy clean hotel with all facilities of elgouna city, moderate quality of food

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take a universal plug
Hotel stresses green credentials & awards and has notices saying "Save water" but no plugs in sink! Apart from that our second stay was as good as the first
Response from Guest Relation Supervisor Doreen on 12 Aug 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 10 of 10 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

8/10 Good

Marian, R/S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is in midle of El Gouna
Very well and I had a good time for food, rest and sun.

8/10 Good

Ayman Hamza, Cairo Egypt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel for a calm vacation
Clean rooms, but small in size, and I'm talking about the standard double, don't know about higher rooms, good prize, great location, nice staff

4/10 Poor

A.M.M

Disliked: Staff & service, room comfort
Okay Hotel
We stayed 4 nights at the Sultan Bey. So let's start with the cons: 1. We arrived post 3pm, yet our rooms were not ready; 2. Front desk wasn't professional, but rather rude; 3. Bed sheets were dirty upon check on; 4. our rooms (400 block) was right next to the Club House, which meant no sleeping until 3am in case of party; 5. No access to a nice beach; 6. Below average breakfast. Now to the pros: 1. Nice location as rooms are overlooking lagoon; 2. Low price Personally, choosing to book there again would be a last resort
Response from Guest Relation Supervisor Doreen on 12 Aug 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your experiences with us and other guests. We are sorry that we did not met your expectations in all areas and that we were not able to convince you with our entire service. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful place and affordable.
What an incredible four days. We went snorkeling, horse back and camel riding, to name a few of our activities. The staff at the hotel and beach were very helpful and friendly. I can not wait to back to explore more of this slice of heaven and it’s incredible underwater treasures. The opportunities for diving and snorkeling are limitless. The village offers many unique shops and there is a great selection of food. Sultan Bey has the best breakfast selection that I have ever seen, including Europe, USA, Mexico and Canada. The staff was very helpful with arranging activities and getting great prices.
Response from Guest Relation Supervisor Doreen on 12 Aug 2022
Dear valued guest , Thank you very much for choosing the Sultan Bey Hotel for your vacation and for sharing your good experiences with us and other guests. Great that you enjoyed your time with us in our lagoon paradise and that we met all of your expectations in all areas and that we were able to convince you with our entire service. Thank you so much that you can recommend us with 5 of 5 points. We hope to see you again soon. Please stay healthy and safe and take care of you. Best Regards Your Sultan Bey team

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Average
Mess at pool

6/10 Okay

Ramy

Liked: Room comfort

6/10 Okay

Verified traveller

A good place for relaxing
The hotel location is very good and it is not far away from the marina just 5 minutes by car, it is located in the downtown where you can find everything beside like super market , club house, cafes, restaurant and the tourism office center