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Reviews of Pierre & Vacances Residence L'Ours Blanc

Pierre & Vacances Residence L'Ours Blanc
Avenue des Jeux, l'Alpe-d'Huez, Huez, Isere

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 35 reviews" "
Rating 8 - Good. 9 out of 35 reviews" "
Rating 6 - Okay. 14 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 2 out of 35 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice stay, kept spamming me after
I don't typically leave reviews. I had a nice stay, but then the property kept spamming my Hotels.com messaging center with ads to stay at other properties they own in Europe. I reported it to Hotels.com, but continued receiving spam, 3 messages in total, even a month after my stay. Thus I'm forced to leave a less than ideal review. Don't spam paying customers who did not agree to marketing communications.
Stayed 3 nights in Jun 2022

10/10 Excellent

Wai Chung

Liked: Amenities, property conditions & facilities
Nice location and helpful reception.
Stayed 5 nights in Mar 2022

8/10 Good

Gill C.

It is a basic accommodation but has everything for your stay.
We enjoyed our stay.The negatives... It didn’t start well as I got a smack in the face from the pull out bed which split the inside of my lip. Quite traumatic at the time. I believe a warning on the handle would have been appropriate. One of the lifts had a faulty door which remained unfixed. A couple of the buttons on the floors were also broken. The room was basic, having to put our bed up each night. As we were on the street level it did get noisy with people coming back from their night out. The positives... the kitchen area had everything you could need for home cooking. The bath and shower were welcome after a days skiing. The ski room was good and handy to return to after skiing. The staff were helpful. Conveniently placed for the lifts and the shops.
Stayed 7 nights in Mar 2019

2/10 Terrible

Verified traveller

8 euro / day for free parking.
Stayed 2 nights in Aug 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Needs renovation
Good location but needs a renovation..

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Overall ok
Overall the hotel is good value for money and in a good location (close to bars, restaurants and lifts if skiing). Ideal for a group of friends. Don't go expecting a five star hotel but it is a good base for a ski holiday

6/10 Okay

John, Taunton

Affordable, Basic but good enough
Have stayed at L'ours Blanc several times, the combination of price and location has always been attractive. Well located in the middle of the town near to the ice rink, swimming pool, ski hire, restaurants and shopping. Access to the slopes is normally quite simple, either by bus or you can ski to a nearby lift and access the main slopes in around 10 minutes, although not this year due to lack of snow. The accommodation is basic and in need of a little refurbishment. The beds have firm foam mattresses which suited us, lots of storage space for clothes and at 500 square feet, just enough room for the 5 of us. The location is quiet, there is a hotel adjoining the residence where you can have breakfast which worked well. Apart from a lack of snow we had an enjoyable time and would return.

4/10 Poor

Avon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grim
Smoking room - awful smell. Very basic, reflected in price. Good location in centre of town but overlooks grotty, dirty rooftop of shops below.. Staff friendly enough, but unable to accomodate request to hold room for two days when our trip plans changed and we were unsure if able to return to use room for nights already paid for - presumably because of poor head office customer service. Won't be going back, but would be ok for family doing in it the cheap.

2/10 Terrible

ALAIN

J'ai été obligé d'annuler mon séjour et ai envoyé plusieurs mails restés sans réponse pour en demander remboursement Alain Dumesnil
Stayed 3 nights in Jun 2023

8/10 Good

Kimiya

Disliked: Cleanliness
A rénover mais fait le taff
Ménage pas super, résidence à rénover mais suffisant pour un cours séjour entre amis proches
Stayed 3 nights in Mar 2023
Response from Pierre & Vacances Ours Blanc on 28 May 2023
Bonjour Kimiya,Nous vous remercions de nous faire part de votre avis et prenons note de vos remarques sur la propreté de l'appartement et la rénovation de la résidence. Nous vous remercions de nous faire part de votre avis et prenons note de vos remarques sur la propreté de l'appartement et la rénovation de la résidence.Nous sommes contents de lire que vous avez tout de même passer un agréable séjour entre amis et espérons avoir le plaisir de vous accueillir à nouveau dans notre résidence.L'équipe Pierre & Vacances Ours Blanc.

8/10 Good

Jeremy

Stayed 7 nights in Feb 2023

10/10 Excellent

DANIEL

Liked: Room comfort
Stayed 4 nights in Aug 2022

4/10 Poor

Cyrille

Disliked: Cleanliness, room comfort
Expérience désagréable
Nous avons fait le choix d’une résidence Pierre & Vacances car nous avions une expérience préalable agréable. En revanche, la résidence de l’Alpe d’Huez semble ne pas être entretenue. La propreté de l’appartement quand nous sommes arrivés était loin d’être parfaite.
Stayed 7 nights in Mar 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Mar 2021

8/10 Good

celine

Stayed 2 nights in Jul 2020

8/10 Good

Claude R.

Liked: Cleanliness
Bien emplacement ideal
Tout très bien Seul bémol:le bâtiment commence à vieillir et manque d’entretien (ascenseur)
Stayed 2 nights in Dec 2019

8/10 Good

sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfaits de l’emplacement ,propreté.L’immeuble est un peu vieillot mais le rapport qualité /prix est correct.
Stayed 7 nights in Jul 2019

10/10 Excellent

SEVERINE, Grenoble

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait !
Appartement au top pour un week-end à la montagne, avec une terrasse vue sur les massifs !!! Très bien situé, accueil téléphonique et explications parfaites ( nous sommes arrivés dans la nuit), pour un tarif raisonnable, je recommande cet établissement et y retournerai avec plaisir !
Stayed 1 night in Aug 2018

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour ski noel
Séjour ski et noel très bon emplacement personnel très sympathique troisième fois que je viens je vous le recommande
Stayed 5 nights in Dec 2017

6/10 Okay

maxime, tours

Liked: Cleanliness, staff & service, property conditions & facilities
maxime
hotel correcte
Stayed 3 nights in Dec 2017

8/10 Good

Frank, Nantes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
idéalement placé dans la station
idéalement placé dans la station, à proximité des commerces, et restaurants sympas, de la patinoire, des activités sportives et culturelles, staff aux petits oignons, un bon séjour.
Stayed 4 nights in Dec 2017

10/10 Excellent

Jean Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Bon rapport qualité prix
Bon rapport qualité prix, centre station, bon équipement électro ménager. Dommage porte mal isolée.
Stayed 3 nights in Nov 2017

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel proche tout commerce
Séjour de 5 jours au ski Hotel très bien placé 2ieme fois que nous venons un petit peux bruyant personnel à l'écoute et sympa globalement satisfaisant

6/10 Okay

Frank, Nantes

Liked: Cleanliness, staff & service, room comfort
idéalement placé dans la station
idéalement placé dans la station, personnel aux petits soins mais la résidence mériterait d'être rafraichie.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
TdF 2015 / helt greit.
Helt greit leilighetshotell. Litt gammelt, men helt og pent. Passer nok bedre til skiferie enn TdF ferie. Da skulle komfor vært bedre:)

6/10 Okay

Mileta

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Manu

Disliked: Property conditions & facilities, room comfort

4/10 Poor

Thierry, near antwerp

Disliked: Cleanliness, property conditions & facilities, room comfort
Ridiculement petit, inconfortable et tres cher
Meme pas la place pour poser sa valise. 200E la nuit pour etre au -3 (sur la route). Pas de parking disponible, le linge dans des sacs plastiques, les rideaux qui tombent, equipement incomplet du studio et tous les "facilities" eventuelles payantes (piscine notamment). Un code a partir de 22h00 alors que la porte de derriere est ouverte... Premiere et derniere experience Pierres et Vacances.

6/10 Okay

Tor

Liked: Cleanliness
Romslig løsning for familier
Helt greit hotell som dog bærer preg av å ha huset "skibomser" over tid. Rom over to plan med god plass til seks personer. Selvhushold. God parkering i eget anlegg i underetasjen.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
belle mais ...
Tres belle residence, toutefois un peu éloignée des pistes et surtout très bruyante.

6/10 Okay

Verified traveller

Disliked: Room comfort
Few Hotel Services; Dated Decor
This is more of a condo hotel then a real hotel with limited guest services (for example, no room service, no housekeeping, and front desk closes during the middle part of the day). They charge for everything beyond the room (Internet is 20€ week and only available in the lobby and 5€ to open the phone line). The rooms vary in decor and quality and the promised double bed was two twins.

10/10 Excellent

florence, saint etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pierre et vacances résidence l'ours blanc
hotel très bien situé dans l'alpes d'huez. Vue magnifique sur les sommets alentours.Piscine et patinoire juste à coté ainsi que pleins de petits commerces. Ambiance très familiale. Petit appartement pour 4/5 personnes tout confort avec balcon, petite chambre avec lit superposé pour les enfants et deux canapés lit dans la pièce principale, beaucoup de rangement et même un petit lave vaisselle. Salle de bains spacieuse avec baignoire et wc. Je recommande .