This hotel was amazing and very friendly. Although only one of the staff members spoke english, they accommodated me as best as they could with my many questions.
I am vegan and I felt super welcome when they had restaurant recommendations ready and when they arranged for breakfast and a takeaway meal to Taroko Gorge. Also I took a nap during the day and the staff came to my room to follow up with me about a question I had. Such great service.
They helped me plan my own personal Taroko Gorge tour and gave me tips about logistics. When I came back from a long day of touring, the staff arranged for someone to come to dinner with me and drop me off at the train station. I have never had such great service. It was super kind and thoughtful.
The room and amenities were great as well. The room was spacious and clean. I would definitely come back and recommend you to give them a try.