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Reviews of Cera Resort Chaam

4 out of 5
Cera Resort Chaam
856 Haadsooksamer, Cha-am, Phetchaburi

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 152 reviews" "
Rating 8 - Good. 76 out of 152 reviews" "
Rating 6 - Okay. 12 out of 152 reviews" "
Rating 4 - Poor. 4 out of 152 reviews" "
Rating 2 - Terrible. 2 out of 152 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
The air conditioner had a problem and the wifi was off in the beginning but it was fixed right after I called. Thank you so much.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful getaway
Very clean and well-kept property in a VERY quiet area. Midway between Hua Hin and Cha Am, it's a great place to get away from the crowds and noise and just relax. Staff is friendly and helpful and just a nice place to stay.
Stayed 3 nights in Mar 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place
It was a great stay staff food breakfast all excellent thank you
Stayed 2 nights in Feb 2020
Response from RDM on 6 Mar 2020
Thank you so much for your kind feedback.We hope to have a chance to welcome you again.

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2020
Response from RDM. on 31 Jan 2020
Thank you so much for your feedback.We hope to have a chance to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and helpful. One even gave me a phone charger adapter for the night as I broke mine. Always someone maintaining the place, super clean. Was super quiet for my visit and peaceful. Breakfast had an excellent choice! Only stayed a few days but was very relaxed. Thanks
Stayed 2 nights in Aug 2019
Response from The management, on 2 Sept 2019
Dear valued client, Thank you so much for your wonderful review for our resort.We are happy to hear that you had a good time while staying with us and hope to have a chance to welcome you again next time you visit this area.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from The management on 20 Feb 2019
Thank you for choosing Cera Resort Cha-Am for your holidays.We hope to have a chance to welcome you again in the future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from The management on 20 Feb 2019
Thank you for choosing Cera Resort Cha-Am for your holidays.We hope to have a chance to welcome you again in the future.

6/10 Okay

Verified traveller

Travelled with partner
Stayed 1 night in Feb 2019
Response from The management on 16 Feb 2019
Thank you for choosing Cera Resort Cha-Am for your holidays.We hope to have a chance to welcome you again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique style hotel. Close to local restaurants. Very friendly staff.
Stayed 28 nights in Dec 2018
Response from The management on 16 Feb 2019
Thank you for choosing Cera Resort Cha-Am for your holidays.We hope to have a chance to welcome you again in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic pool
Great Hotel, fantastic swimming pool, friendly staff. Beds a little hard but rooms are great. Breakfast buffet fantastic, both western and Thai, bakery on site also. Close to local village for restaurants, shopping, and massages. Would stay here again.

8/10 Good

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Lister's Holiday Trip
The accomadation was nice and just in the right place we will be back next year
Stayed 14 nights in Feb 2018

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quaint boutique hotel
Cera what can we say clean friendly huge big bed lovely view 5th floor gardens maintained well 2 lady Gardner’s Quiet but may struggle for beds around the pool if it got busy Breakfast is across the road not lots of choice but something for everyone good eggs Nothing was to much trouble would recommend 100% and cant wait to return
Stayed 15 nights in Jan 2018

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

6/10 Okay

no need, Bangkok

Liked: Staff & service
Disliked: Property conditions & facilities
It is not closed to the beach but not so far.
Breakfast - need to improve due to a few food and not delicious.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great
Great place to spend your vacation. Super close to the beach and downtown area, even though the town itself is tiny. It would be better if the hotel had a private beach area.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

6/10 Okay

Al, canada

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Everything was Meh!!
Great location, but lacks attention, maintenance, proper care. Lots of staff standing around but no one gives hoot. Typical thai style. II can't do it today, how about next month kinda attitude.

8/10 Good

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The village offers a number of good Thai restaurants to choose from and the local market is fun to visit (Wednesday and Saturday only). Phetchaburi is a bit far but worth visiting for its beautiful temples and king Rama V summer palace. Absolutely beautiful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived at the hotel and greeted with complimentary fresh drinks. Booking at reception quick and efficient. The room was large with a huge comfortable double bed. Nice swimming pool area with comfortable sun beds and parasol The beach is just 50 yards away but no beds and parasol on it.The hotel is just a short distance from a nice quiet village with sufficient choice of bars and restaurants. The hotel was very clean and comfortable the staff were extremely pleasant and helpful. The breakfast is quite good with choices of both local and western dishes.Overall a very pleasant two weeks and would not hesitate to revisit this hotel

6/10 Okay

Matti

Disliked: Property conditions & facilities
Not worth the money
Booked one of the more expensive suite rooms. While it was spacious amenities not to a level you expect 200+ euro room. TV channel selection poor. Picture quality poor. Aircon not functioning and had to relocate to another room. Breakfast very poor with cold coffee and food. Standard room better although entrance is via toilet. Can't recommend unless get low enough price to justify couple of nights stay.

8/10 Good

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Clean and fairly comfortable hotell. Location is not top notch and neighbourhood doesn't offer much.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor value for money
Room expensive but not nice . smelt damp & musty Not good location Breakfast expensive

8/10 Good

peter, Kyabram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Isolated
It is a property that is very hard to find and get to if you are driving yourself. Maybe the web site entry should make the Novotel as a reference point to assist in finding it

8/10 Good

Krister

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

James, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good bargain
I would say it's more like a 3-star hotel...nice hotel but beach was no good. I would stay again as it is a good bargain for the price.

8/10 Good

John, Parkgate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good clean hotel with nice pool . Close to the beach and all the village restaurants. Breakfast was good and staff helpful. Rooms were very clean and well serviced every day. A good choice!

10/10 Excellent

Pitthayaporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carole C.

Liked: Cleanliness, staff & service, room comfort
A month away
Great hotel and very helpful staff. Brilliant position and now as a great beach front. Will be going back again.

10/10 Excellent

Lawrence, Dallas, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 4th stay at Cera and we still love it...
This was our forth stay at Cera, we always find it welcoming and friendly. Hotel is clean and rooms are quiet & large.

8/10 Good

Matthew, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it, but stiff mattress
Very nice resort, but a long way from actual town. Still, makes little diffrence for traveling to more distant attractions.

8/10 Good

helen, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but the beach not that really nice.
Far from hua hin night market, we late check in without welcome drink. The breakfast almost everyday same. Serounding area not that happening. Need to build more hotel to attract the tourist. The hotel food dinner is expensive.Overall, ok for all.

8/10 Good

Hon Yee, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with friendly staff
Very friendly staff and it's a beautiful hotel with a fabulous view. Location wise, it's a bit out of the way so it would be perfect if their shuttle bus for hua hin is more frequent.

10/10 Excellent

Georgios, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel walking distance from beach
Stayed here only two nights on a quick weekend vacation. Was greeted by the very nice staff with welcome drinks. We did not have much time to spend in the hotel, but the room was nice and cozy, although the bathroom arrangement is a bit strange. The bathroom can be locked only that way that the entrance door is not accessible. Basically that's the first room we enter when we enter the room. There was some construction going on on the beach, presumably it was being filled with sand as the sea got too close to the buildings on the shore. So no info about the beach closeby. Breakfast was OK, the usual continental buffet we can see almost everywhere. There is a small parking lot ~50m from the hotel, where our car could be left for the night.

10/10 Excellent

Mal and Taw, Australia/Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet seaside village
An excellent 5 day stay.The resort is not close to Chaam or Hua Hin but is in between the two.Fantastic resort,great pool and dining.Very easy to arrange transport from BKK and also local rides.Just ask the front desk staff. It was low season when we stayed there so the village(3 mins walk)was very quiet but most bars/cafes open .Good local food,euro food offered also.A couple of mini markets close by. The beach was under going rehabilitation so there was a lot of heavy machinery working.This did not interfere with our stay. Highly recommended for families or couples not wanting to party.

8/10 Good

gunter. , phuket.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice breakfast. Decent hotel
Thanks for warm welcome. Staff very helpful. Decent room with many colors. You love it or hate it. Excellent price quality.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just a very average hotel that's all me have to say

10/10 Excellent

Carole C.

Liked: Cleanliness, staff & service, room comfort
great hotel
Great hotel staff are excellent. Very clean, great pool, great position. Will stay here next year

8/10 Good

Tim, Melbourne, Australia

Liked: Staff & service, room comfort
Nice hotel
Overall hotel was very good. However while it is very close to the sea there is no beach. The pool facilities make up for this somewhat and the surrounds are very pleasant.

10/10 Excellent

Christopher, LONDON ENGLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer serivce
Vera resorts where very friendly and welcoming. The room was a great size and the breakfast was great every morning lots of variety. What really impressed me was there customer service, the manager and her team would go out of there way to answer or help with any situation. It was a great Hotel and i will definitely be stopping there again! I seriously recommend this hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Cera Theme
The Cera hotel indeed lived up to the "Ceramics" theme. The owner obviously takes great pride in presenting a unique motif based on the multiple uses of ceramics throughout the facilities and the grounds. It is very pleasing asthetics. The staff were very helpful in all of our experiences. We did have to request for maintenance to repair our air conditioning but thankfully the weather wasn't so bad that we couldn't survive the night. The food at the resort was a very pleasing surprise. The care that went into the preparation and presentation was excellent. Beach access was a bit understated but there were extreme conditions of high tides and rough surf that influenced that during our stay. The location is very nice as you can walk to the village and all the available establishments with ease...

8/10 Good

meng, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good service
Good services, and their staff are very friendly.

10/10 Excellent

Liz, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Get Away From It All
We booked for a 4 night relaxing stay by the beach and got just that. We were made very welcome on arrival and shown to a great room in the smaller block above the reception area and overlooking the pool area. I had read previous comments about walking straight into the bathroom area so did wonder what to expect. As you enter the room yes the bathroom area is to your right - a shower type curtain can be drawn across - and to your left is the wardrobe etc with s louver door in front of you leading to the spacious bedroom. Although unusual this did not cause a problem. A large bathroom area with a huge walk in shower enclosure and most unique brightly coloured ceramic bathtub which was a lot more comfortable than it looked. A well equipped room with the most comfortable of beds. We used the restaurant a couple of times for dinner eating in the area set up around the pool - both the food and service were first class and we would highly recommend doing this. Breakfast was served in a small open air restaurant behind the pool area and just across a small road. A great selection each day and again first class service.

4/10 Poor

Winnie, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant stay in the superior hotel room
The hotel staffs seldom smile, I only see them smile to me at the moment when I check out. There r many insects in the hotel, mosquitoes terribly appeared in room, no toothbrushes n shower gels r provided! The bed sheets never been changed unless u request the housekeeping to do so! No hot water for shower, the water pressure is not good to give out hot water, it is inconvenient for bathing with kids!

10/10 Excellent

PW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

tom, CT USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 days of relaxation
First trip to Thailand, what a beautiful place to stay pool is amazing and beach is only a 2 min walk. We upgraded to a suit and could not have been hapier, our son had plenty of room to walk around. Will definitely stay there again in our next trip

8/10 Good

Myrna, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"no beach" "isolated" "hotel restaurant pricey"
The place was nice looking except that it was away from the shopping and restaurants and had no beach. Sand flies were annoying. Staff friendly and accommodating. Breakfast a little limited. Stayed at the Novotel for two nights before our stay at Cera and the room rate was less than $10 more a night. Chose the Cera based on the photos provided on the website. A little disappointed with what we got.

8/10 Good

wittaya, chumporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love cera resort and go back again.

8/10 Good

varaphorn, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little far from main road but room is clean

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel, good sized rooms
Nice modern hotel, locality is quiet but there are a few restaurants within easy walking distance. Staff were friendly and helpful, rooms are good size and well equipped, only slight issue is the bathroom is the first room to walk in to and there is little privacy.