Front of property – evening/night
Check availability

Reviews of Van Der Valk Hotel Houten - Utrecht

4 out of 5
Van Der Valk Hotel Houten - Utrecht
Hoofdveste 25, Houten

Reviews

9.0

Wonderful

Rating 10 - Excellent. 206 out of 349 reviews" "
Rating 8 - Good. 114 out of 349 reviews" "
Rating 6 - Okay. 12 out of 349 reviews" "
Rating 4 - Poor. 11 out of 349 reviews" "
Rating 2 - Terrible. 6 out of 349 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

9.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ben

Travelled with family, Business traveller
Top notch
Stayed 1 night in Mar 2024

6/10 Okay

Andreas

Stayed 3 nights in Oct 2023

2/10 Terrible

Mohammad, Hebron

Disliked: Cleanliness, staff & service, property conditions & facilities
it was too noisy because of a construction work at the hotel, besides the service of the reception was unpolite and unresponsible
Stayed 2 nights in Sep 2023

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The rooms are luxurious. The hotel is very isolated with no shop, cafe or other eating place within 25 minutes walk so they can charge €17 each for breakfast. Although there is a bus stop outside there were no buses over Easter.
Stayed 3 nights in Apr 2023

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Great service, beautiful decor
Stayed 7 nights in Jan 2023

2/10 Terrible

Myriam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and old rooms and toilets. Unfriendly staff at the reception. Whats saved the deal was the restaurant with amazing food and great staff. Weird people were surrounding the hotel inside out. I would definitely not go back.
Stayed 3 nights in Aug 2022

4/10 Poor

Marije, Boulder

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Convenient, centrally located next to the highway. Nice room, but had to listen to dogs barking from some kind of kennel below. The jet tub did not work, which was disappointing. Absolutely no option to buy any kind of food after the restaurant closes (nothing in the lobby, no snack machines, no minibar). Sadly, considering this level of hotel, the beds were old-fashioned dutch-style very narrow, and the pillows were of broken and crumbled foam and indefensible.
Stayed 3 nights in Jul 2022

10/10 Excellent

Andy

Stayed 3 nights in Jun 2022

10/10 Excellent

Ed

Stayed 3 nights in Jun 2022

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of our favourites
Great hotel close to motorway exit. Large, well appointed rooms and a good breakfast. Will be staying again
Stayed 1 night in Jun 2022

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Arie, Mountsorrel, Loughborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in May 2022

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another trouble free stay
Excellent hotel. Large room, large bed, large bathroom. Quality breakfast. Will be booking to stay again
Stayed 1 night in Apr 2022

10/10 Excellent

Drew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, huge room and bed, jacuzzi bath & a shower, tea & coffee facility, nice toiletries, perfect for me
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business trip
De faciliteiten zijn wat verouderd maar we welkom onthaal dus overall zeer tevreden
Stayed 1 night in Oct 2021

8/10 Good

Jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
cold water
After long day, wanted to take a bath. No hot water, so went for the shower, no hot water... As I was naked already, decided to take a cold shower and go to bed. The day after I was told that from 8 PM till 1 AM the hot water was off... Not what you expect in a new hotel and especially not in Van der Valk
Stayed 1 night in Feb 2020

6/10 Okay

Mathieu

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good quality but service wasn't good
Good qualitative hotel. Ventilation is a bit noisy. We were kicked out of the restaurant in a non-pretty way. The waiter said "can you now please leave". This isn't the dutch hospitality I'm used too. When checking out I wasn't even asked how my stay was: they probably don't care
Stayed 1 night in Dec 2019

6/10 Okay

Mathieu

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Mixed feelings
Nice hotel with good quality We were however very disappointed as we were kicked out off the restaurant as it was too late
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reliable, pleasant stay
As always a problem free stay at this excellent hotel. Large room with all facilities, great food and masses of parking. Not much to see around but a great base to visit the Utrecht area
Stayed 1 night in Oct 2019

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in lovely Utrecht. Rates are incredibly reasonable for what is 4-5 Star service and appeal.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained and great stuff. Beautiful rooms and very clean.
Stayed 1 night in Jul 2019

2/10 Terrible

Donna

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Disappointed ☹️
Unfortunately a horrific experience at a bad hotel, unfriendly staff. Be aware if you have an issue they do not want to help solve it with action; just words... accused of lying by housekeeping (regarding clean my room tag) never felt so insulted. I believe they do not realize that we the guest keep them in work. Please, think before booking a stay at this hotel as the staff do not make any effort to make your stay enjoyable. Payment is the one and only thing they are interested in (money) Oh the gym is laughable. We have stayed at many hotels around the world and this hotel is THE WORST ONE we have stayed at. Never again.
Stayed 7 nights in Jul 2019
Response from Hotel Houten on 17 Jul 2019
Dear madam Almayman, Thank you for your review! We would like to have contact with you. Can you please send us your telephonenumber by email to supervisor@houten.valk.nl. I will contact you a soon as possible. Kind regards, Celesta

10/10 Excellent

Snehal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Justin

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely but sadly nothing in the surrounding area. You can not walk anywhere either which was a little annoying, but hotel is fabulous.
Stayed 2 nights in Sep 2018

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Matthew

Great
Great
Stayed 6 nights in Sep 2018

10/10 Excellent

Barb, Wirral, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Stayed 1 night, facilities were excellent Rated a 4* worthy of 5*.
Stayed 1 night in Sep 2018

10/10 Excellent

kevin

Great hotel
Great hotel only issue was small leak in corridor on my floor
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Essam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars *****
Great Hotel in a great location, super+++ breakfast and professional staff.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
The Van der Valk Hotel Houten is one of the nicest hotels I have had the pleasure of staying in. At amazing value for money the rooms are large, clean, and beautifully decorated, with great views of the surrounding area. The only downside was its distance from the train station, but this is no fault of the hotel, that is situated right in the highway for easy access if you drive.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2018

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from home
Great hotel, large and modern rooms, super buffet breakfast. Have stayed many times and have already booked again
Stayed 1 night in Jun 2018

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
This hotel is beautifully decorated, staff was friendly and helpful and the room was very comfortable, The breakfast was excellent.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would love to come back
I will gladly stay here again. The room was very comfortable and well-appointed, the view was gorgeous and the staff were very attentive and helpful.
Stayed 2 nights in Dec 2017

8/10 Good

Mhenaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Was brilliant
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Experience at this hotel is always of the highest standard and the staff are brilliant.
Stayed 2 nights in Sep 2017

10/10 Excellent

Sid, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of town hotel, very modern
Good stop, hotel is modern and has no great character. Could have done with an extra lift as it is 16 floors high.

10/10 Excellent

Cayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely worth it.
It was amazing and the staff were wonderful. Will definitely stay again. Had chocolates in our room on arrival and an amazing hot tub in the bathroom.
Stayed 1 night in Aug 2017

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, comfortable hotel
Great room. Large, comfortable and well equipped. Free parking. Very convenient. Can be seen from the freeway due to height. 5 star breakfast with omelettes etc made to order...was a little late starting this stay. Already booked again.
Stayed 1 night in Aug 2017

10/10 Excellent

Ghislain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern and clean
Nice modern and clean
Stayed 1 night in Jul 2017