Title: Houston Grand Hotel - River Oaks Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=14958&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Houston Grand Hotel - River Oaks Travelers find relaxation and rejuvenation near NRG Stadium at this upscale retreat, where shopping, poolside lounging and spa treatments create a perfect escape ## Photo gallery for Houston Grand Hotel - River Oaks ![Exterior - Houston Grand Hotel - River Oaks (Houston)](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/a5513bed.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/fc05a6c3-19f1-47c8-831c-e189874fe86d-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe - Houston Grand Hotel - River Oaks (Houston)](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/e63fc77a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Banquet hall - Houston Grand Hotel - River Oaks (Houston)](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/66490e59.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lounge - Houston Grand Hotel - River Oaks (Houston)](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/6970d8f0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The St. Regis Houston blends modern luxury with natural elements. Guests can browse the on-site shops, unwind in the peaceful garden, or soak up sunshine by the outdoor pool with comfortable loungers. The spa offers restorative massages and facials for complete relaxation. ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Spa - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning £206 includes taxes & fees 22 Mar - 23 Mar ## Room options ### Check availability for these dates Tonight [Feb 19 - Feb 20](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=14958&PinnedHotelID=14958&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=14958&PinnedHotelID=14958&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 20 - Feb 21](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=14958&PinnedHotelID=14958&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=14958&PinnedHotelID=14958&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=14958&PinnedHotelID=14958&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=14958&PinnedHotelID=14958&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=14958&PinnedHotelID=14958&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=14958&PinnedHotelID=14958&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 9 of 9 rooms ### View all photos for Deluxe Room, 2 Double Beds ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/522ea2d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds ### Highlights Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/8b2a0427.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Terrace ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/8b2a0427.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Terrace ### Highlights Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 3 - 1 King Bed ### View all photos for Grand Room, 1 King Bed, Corner ![Grand Room, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/42a21ef5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Room, 1 King Bed, Corner ### Highlights Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/c24a9493.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Corner ![Suite, 1 Bedroom, Corner | Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/ed005d1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Corner ### Highlights Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/8b2a0427.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/522ea2d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 2 Double Beds (Mobil & Hear Access w/ Roll-in Shwr) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/15000/14958/522ea2d2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds (Mobil & Hear Access w/ Roll-in Shwr) ### Highlights Air conditioning Connecting rooms available Free cots/infant beds HDTV Hypo-allergenic bedding Premium bedding Egyptian cotton bed sheets Private bathroom - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Couples treatment room(s), hot tub, steam room, body treatments](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/22100/22016/97a73416_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Houstonian Hotel, Club & Spa Greater Uptown - Pool - Hot tub - Spa - Kids’ pool 9.4 Exceptional 1,000 reviews £437 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Houston-Hotels-The-Houstonian-Hotel.h22016.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=f7e41da7-b3d0-450f-9ed7-e6dd190e9298&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/12100/12006/9e07eeec_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Houston Marriott West Loop by The Galleria The Galleria - 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Greenway Plaza Greenway Plaza-Upper Kirby - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.4 Very good 1,479 reviews £127 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Houston-Greenway-Plaza.h20177.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=f7e41da7-b3d0-450f-9ed7-e6dd190e9298&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-The-St-Regis-Houston.h14958.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-The-St-Regis-Houston.h14958.Hotel-Information) ## About the area Located in The Galleria, a neighbourhood in Houston, Houston Grand Hotel - River Oaks is in a shopping district. Consider NRG Park for a night out, and don't miss Houston Zoo—a top local attraction. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. [Visit our Houston travel guide](https://www.expedia.co.uk/Houston.dx178265) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.74746%2C-95.45042&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fEoGE1OhYpZm3Ga4UZtWD-nDOKY=) 1919 Briar Oaks Ln, Houston, TX, 77027 ### What's nearby - ![River Oaks District](https://images.trvl-media.com/place/1503/74063676-d386-4e8f-903b-ba92036d4671.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) River Oaks District 5 min walk \- 0.3 miles - ![Westheimer Road](https://images.trvl-media.com/place/1503/74063676-d386-4e8f-903b-ba92036d4671.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Westheimer Road 7 min walk \- 0.4 miles - ![Houston Skyline, Memorial Park, Texas'](https://images.trvl-media.com/place/507228/f2e6d7b5-92f7-4057-a12f-6b542f90c4da.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Memorial Park 13 min walk \- 0.7 miles - ![The Galleria](https://images.trvl-media.com/place/1503/0217fd49-897c-449e-859a-75246b8b4bf4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) The Galleria 18 min walk \- 1.0 mile - Highland Village 10 min walk \- 0.6 miles ### Getting around - Ensemble/HCC Station 8 min drive - Kinder Station 10 min drive - Houston William Hobby Airport (HOU) 38 min drive ### Restaurants - Jack in the Box 7 min walk - Bari 10 min walk - Steak 48 10 min walk - Ouisie's Table 12 min walk - Little Rey 6 min walk ## About this property ### Houston Grand Hotel - River Oaks Luxury boutique hotel near Houston Zoo Located close to MD Anderson Cancer Center and NRG Stadium, Houston Grand Hotel - River Oaks provides a terrace, a garden and dry cleaning/laundry services. Indulge in a facial, a body wrap and a body scrub at The Spa, the on-site spa. Free WiFi in public areas is available to all guests, along with a bar and a gym. Other perks at this hotel include: - An outdoor pool, along with sunloungers and pool umbrellas - Cooked-to-order breakfast (surcharge), valet parking (surcharge) and an electric car charging station - Express check-out, express check-in and ATM/banking services - A front desk safe, luggage storage and a lift Room features All 232 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and laptop-friendly workspaces. Other conveniences in all rooms include: - Recycling and LED light bulbs - Bathrooms with designer toiletries and shower/bath combinations - 55-inch HDTVs with premium channels - Free infant beds, coffee/tea makers and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/59000000/58990000/58985900/58985846/w3837h2505x3y0-1cfabad9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blossom Hotel Houston, Curio Collection by Hilton Texas Medical Center - Pool - Spa - Pet-friendly - Free Wi-Fi 9.0 Wonderful 3,740 reviews £151 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=58985846&PinnedHotelID=58985846&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/24000000/23840000/23830900/23830866/2ea79db9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Houston by IHG Texas Medical Center - Pool - Pet-friendly - Free Wi-Fi - Restaurant 9.2 Wonderful 1,000 reviews £153 includes taxes & fees 22 Feb - 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Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Valet parking on site (USD 59 per night; includes in/out privileges) - RV/bus/lorry parking (surcharge) on site - Limited on-site valet parking - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 30 to 50 per person - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Full-service spa - Gym - Outdoor pool - Sauna ### Family friendly - In-room cot - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service - Wedding services ### Business services - 11 meeting rooms - 13,825 square feet of conference space - 24-hour business centre - Computer station ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - In-room massages - Spa open select days ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 4 accessible parking spaces - Assistive listening devices - Braille/raised signage - Height-adjustable showerhead - Lever door handles - Lift (91 centimetre wide door) - Low-height electrical sockets in bathroom - Visual alarms in hallways - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk (76 centimetre high) - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 12 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Built in 1982 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Egyptian cotton sheets - Free cot - Hypo-allergenic bedding - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 55-inch flat-screen TV with premium cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Desk chair - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Mobile key entry - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:00 PM Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 250 per accommodation, per stay Service animals are welcome, and are exempt from fees Welcoming dogs only 2 total (up to 23 kg per pet) Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 30 per stay. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately USD 30.00 to 50.00 per person - Fee for in-room wireless Internet: USD 14.95 per day (rates may vary) - Valet parking fee: USD 59 per night (in/out privileges) - Pet fee: USD 250 per accommodation, per stay - Service animals are exempt from fees - Rollaway bed fee: USD 30 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transport to and from this property Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Houston St. Regis Regis Hotel St. Regis Houston St. Regis Houston Hotel St Regis Hotel Houston St Regis Houston The St. Regis Houston Hotel Houston The St. Regis Houston Hotel The St. Regis Houston Houston The St. Regis Houston Hotel Houston ## Frequently asked questions ### Does Houston Grand Hotel - River Oaks have a pool? ### How much does it cost to stay at Houston Grand Hotel - River Oaks? ### Is Houston Grand Hotel - River Oaks pet-friendly? ### How much is parking at Houston Grand Hotel - River Oaks? ### What time is check-in at Houston Grand Hotel - River Oaks? ### What time is check-out at Houston Grand Hotel - River Oaks? ### Where is Houston Grand Hotel - River Oaks located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Houston Grand Hotel - River Oaks Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.4 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 294 8 - Good 68 6 - Okay 23 4 - Poor 14 2 - Terrible 9 ## Reviews ### 8/10 Good #### JAIME A CHAPA 10 Nov 2025 Liked: Cleanliness, amenities Clean room and good service ##### JAIME A CHAPA Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Rishi 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic staff and service ##### Rishi Stayed 1 night in Sep 2025 ### 10/10 Excellent #### John S. 8 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful staff at front desk and restaurant. ##### John S. Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Nancy 26 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very professional and attentive. ##### Nancy Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Lieby 3 Dec 2023 Great service and extremely polite. ##### Lieby Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Vicki 27 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Short but comfortable Our stay was short but comfortable..my only wish was for a Little more water pressure in the shower. ##### Vicki Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Jasmine 20 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was nothing less than amazing. The staff is great. Customer service is definitely something they work hard on. ##### Jasmine Stayed 1 night in Feb 2024 ### 4/10 Poor #### Verified traveller 6 Aug 2024 Disliked: Cleanliness, property conditions & facilities #### An Oversight or Just Poor Quality Had very high hopes for this hotel as we have been guests of St Regis across several locations. This was our first time to the Houston St Regis. Unfortunately we had several issues with the cleanliness of our room. From a dead roach on the floor to a prior occupants underwear left uncleaned in our hotel room (yes you read that correctly) to shampoo pumps not working to a light not functioning…. The deficits were unavoidable and saddening. In fairness, we did let the manager know about our issues and she was helpful in making sure the room was actually cleaned and offered us a partial credit - but my question remained how an alleged 4-5 star hotel could let such oversights occur and consider themselves a top hotel brand. Outside of this, our stay was average. The people were kind and the food was very good. It is unfortunate our visit was marred by the deficient state of our room. Hopefully these issues may be corrected - but I think this experience is worth sharing when considering where you stay (and spend your money) for your travels. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Vianney 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful property! ##### Vianney Stayed 2 nights in Aug 2025 ### 8/10 Good #### Michael 10 Oct 2025 Liked: Cleanliness, staff & service, room comfort Great service and beautiful hotel; however, it is definitely past its prime. The hotel is in need of updating and a renovation. ##### Michael Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Trent 3 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Always my favorite place ##### Trent Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Antonio 29 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay!! ##### Antonio Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Anna 1 Nov 2023 Very nice hotel. ##### Anna Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Chris 29 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities Nice place near a venue we attended ##### Chris Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Edwin 16 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great Romantic Getaway. ##### Edwin Stayed 1 night in Feb 2024 ### 6/10 Okay #### sabina 7 Nov 2022 Liked: Amenities, communication Close to shopping and dining The hotel team is very nice and warm The property rooms are dated ##### sabina ### 10/10 Excellent #### Mulugeta 8 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellent property ##### Mulugeta Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Joel 25 Apr 2023 Liked: Cleanliness, property conditions & facilities, communication Excellent service and attention to detail. ##### Joel Stayed 3 nights in Apr 2023 ### 8/10 Good #### Christopher 21 May 2024 Liked: Cleanliness, staff & service, room comfort #### Disappointed for a St Regis! Older hotel. Not up to St Regis standards or prices. ##### Christopher Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Cynthia 23 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One night luxury stay Was awesome the only complaint was I used the fast valet app and for some reason they didn’t get request but they were more than gracious about it. Lots of apology. I’d stay again ##### Cynthia Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Thomas Clark 19 Jan 2023 Liked: Amenities, property conditions & facilities, communication I remember when it was the Remington started by Mrs. Schollkopf in 1982\. Still just as nice. ##### Thomas Clark ### 2/10 Terrible #### jennifer 18 Jul 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Property needs to be updated ##### jennifer Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Danielle 26 Nov 2023 Liked: Staff & service Disliked: Cleanliness It was very nice. However, I did not like the fact that dogs could stay in all of the rooms. I thought there was a designated space in the hotel for dogs to stay in. My son is allergic to dogs. ##### Danielle Stayed 3 nights in Nov 2023 ### 4/10 Poor #### Lara 17 Feb 2025 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort Very unfortunate that such hotel couldn’t do much to fix situation or improve experience . Went for weekend to attend an event , from arrival we were informed the second day water will be off all day. Without any consideration how we would shower or even use restrooms. Situation didn’t end by one day second night also water was shut off. ##### Lara Stayed 3 nights in Feb 2025 ### 6/10 Okay #### Carlos 1 Jul 2022 Liked: Communication Disliked: Cleanliness, property conditions & facilities the curtains in my room wher tear with holes and bad sawing and dirty . all the fabrics in the hotel need to be replace . def a not $600.00 room . ##### Carlos Stayed 1 night in Jun 2022 ## Expedia's Latest Trends ### Hotels > [Quality Inn & Suites San Antonio Airport - Stone Oak](https://www.expedia.co.uk/San-Antonio-Hotels-Holiday-Inn-Express-Hotel-Suites-San-Antonio-Airport-North.h424272.Hotel-Information) > > [Drey Hotel](https://www.expedia.co.uk/Dallas-Hotels-The-Drey-Hotel.h67432168.Hotel-Information) > > [Regal Stays Corporate Condos - Downtown](https://www.expedia.co.uk/Dallas-Hotels-Regal-Stays-Corporate-Condos-Downtown.h37209678.Hotel-Information) > > [Club Quarters Hotel Downtown, Houston](https://www.expedia.co.uk/Houston-Hotels-Club-Quarters-Hotel-In-Houston.h1156923.Hotel-Information) > > [OYO Townhouse Houston Airport North](https://www.expedia.co.uk/Houston-Hotels-IAH-45-AIRPORT-INN-SUITES.h106679149.Hotel-Information) > > [Crystal Palace Resort](https://www.expedia.co.uk/Port-Bolivar-Hotels-Crystal-Palace-Resort.h91441346.Hotel-Information) > > [Hilton Garden Inn Austin Downtown](https://www.expedia.co.uk/Austin-Hotels-Hilton-Garden-Inn-Austin-Downtown-Convention-Center.h3298.Hotel-Information) > > [Hilton Garden Inn San Antonio Downtown Riverwalk](https://www.expedia.co.uk/San-Antonio-Hotels-Hilton-Garden-Inn-San-Antonio-Downtown.h19991849.Hotel-Information) > > [The Woodlands Resort, Curio Collection by Hilton](https://www.expedia.co.uk/Conroe-Hotels-The-Woodlands-Resort.h25794.Hotel-Information) > > [Candlewood Suites El Paso North by IHG](https://www.expedia.co.uk/El-Paso-Hotels-Candlewood-Suites-El-Paso-North.h4036112.Hotel-Information) > > [Downright Austin, a Renaissance Hotel](https://www.expedia.co.uk/Austin-Hotels-Downright-Austin.h7518.Hotel-Information) > > [Hotel Van Zandt](https://www.expedia.co.uk/Austin-Hotels-Hotel-Van-Zandt.h10269315.Hotel-Information) > > [The Laura Hotel, Houston Downtown, Autograph Collection](https://www.expedia.co.uk/Houston-Hotels-The-Laura-Hotel.h20052335.Hotel-Information) > > [The Reside](https://www.expedia.co.uk/Houston-Hotels-The-Reside.h22169664.Hotel-Information) > > [Hotels in Milan](https://www.expedia.co.uk/Milan-Hotels.d180012.Travel-Guide-Hotels) > > [Stunning Ocean Oasis: Pools, Views, Great Location](https://www.expedia.co.uk/Galveston-Hotels-Stunning-Ocean-Oasis-Pools.h94720566.Hotel-Information) > > [HALL Arts Hotel, Dallas, Autograph Collection](https://www.expedia.co.uk/Dallas-Hotels-Hall-Arts-Hotel.h36075099.Hotel-Information) > > [The San Luis Resort, Spa & Conference Center](https://www.expedia.co.uk/Galveston-Hotels-The-San-Luis-Resort.h4532.Hotel-Information) > > [Renaissance Saint Elm Dallas Downtown Hotel](https://www.expedia.co.uk/Dallas-Hotels-Cambria-Hotel-Downtown-Dallas.h20154562.Hotel-Information) > > [Crowne Plaza Houston Med Ctr-Galleria Area by IHG](https://www.expedia.co.uk/Houston-Hotels-Crowne-Plaza-Houston-River-Oaks.h28060.Hotel-Information) > > [Sonesta ES Suites Fort Worth Fossil Creek](https://www.expedia.co.uk/Fort-Worth-Hotels-Sonesta-ES-Suites-Fort-Worth.h41173.Hotel-Information) > > [Sonesta ES Suites San Antonio Downtown Alamo Plaza](https://www.expedia.co.uk/San-Antonio-Hotels-Sonesta-ES-Suites-San-Antonio-Downtown.h41122.Hotel-Information) > > [InterContinental Houston by IHG](https://www.expedia.co.uk/Houston-Hotels-InterContinental-Houston-Medical-Center.h23830866.Hotel-Information) > > [Placemakr Downtown Austin](https://www.expedia.co.uk/Austin-Hotels-Placemakr-Downtown-Austin.h104529782.Hotel-Information) > > [La Colombe d'Or Hotel](https://www.expedia.co.uk/Houston-Hotels-La-Colombe-DOr-Hotel.h66954154.Hotel-Information) > > [Hilton Garden Inn Dallas/Market Center](https://www.expedia.co.uk/Dallas-Hotels-Hilton-Garden-Inn-Dallas-Market-Center.h41339.Hotel-Information) > > [Locale Victory Park Dallas](https://www.expedia.co.uk/Dallas-Hotels-Locale-Victory-Park-Dallas.h37198950.Hotel-Information) > > [DoubleTree by Hilton Houston Medical Center Hotel & Suites](https://www.expedia.co.uk/Houston-Hotels-Wyndham-Houston-Medical-Center-Hotel-And-Suites.h6636.Hotel-Information) > > [Emerald Beach Hotel](https://www.expedia.co.uk/Corpus-Christi-Hotels-Emerald-Beach-Hotel.h24199.Hotel-Information) ---