Title: Residence Inn Houston Sugar Land/Stafford Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=9762&destination=Stafford%2C+Texas%2C+United+States+of+America&selected=64193&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residence Inn Houston Sugar Land/Stafford Travelers can swim in the outdoor pool, play basketball, tennis, or volleyball, and stay connected with WiFi before relaxing by the lobby fireplace ## Photo gallery for Residence Inn Houston Sugar Land/Stafford ![Property amenity - Residence Inn Houston Sugar Land/Stafford (Stafford)](https://images.trvl-media.com/lodging/1000000/70000/64200/64193/315e864a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Studio, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cots/infant beds - Residence Inn Houston Sugar Land/Stafford (Stafford)](https://images.trvl-media.com/lodging/1000000/70000/64200/64193/1a25dee6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Residence Inn Houston Sugar Land/Stafford (Stafford)](https://images.trvl-media.com/lodging/1000000/70000/64200/64193/5083c7a7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Basketball court - Residence Inn Houston Sugar Land/Stafford (Stafford)](https://images.trvl-media.com/lodging/1000000/70000/64200/64193/f9bc3227.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Residence Inn Houston Sugar Land/Stafford (Stafford)](https://images.trvl-media.com/lodging/1000000/70000/64200/64193/913a81c8.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Residence Inn Houston Sugar Land/Stafford combines comfort with convenience. Guests start their day with a continental breakfast before enjoying the outdoor pool or sports courts. Fort Bend Children's Discovery Center and Sugar Land Town Square are nearby. ## Reviews 8.6 Excellent ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning £79 includes taxes & fees 3 Apr - 4 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=64193&PinnedHotelID=64193&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=64193&PinnedHotelID=64193&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=64193&PinnedHotelID=64193&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=64193&PinnedHotelID=64193&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=64193&PinnedHotelID=64193&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=64193&PinnedHotelID=64193&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=64193&PinnedHotelID=64193&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=64193&PinnedHotelID=64193&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Suite, 2 Bedrooms ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/70000/64200/64193/10ebe0ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms 8.0 Very good 1 review - 968 sq ft - 1 bedroom - Sleeps 6 - 2 Double Beds ### View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr) ![In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/70000/64200/64193/10ebe0ff.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr) - 1 bedroom - Sleeps 6 - 2 Double Beds ### View all photos for Suite, 1 Bedroom ![Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/70000/64200/64193/da585fce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 9.0 Wonderful 2 reviews - 559 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Studio, 1 Queen Bed with Sofa bed ![Studio, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/70000/64200/64193/1a25dee6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Queen Bed with Sofa bed 9.0 Wonderful 2 reviews - 559 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/70000/64200/64160/46cb473f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham Sugar Land - Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 1,129 reviews £73 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Houston-Hotels-Heritage-Inn-Suites-HoustonSugar-Land.h64160.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2a45c2d0-2489-440e-8f12-3a8678c7d9ce&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/2000000/1530000/1523000/1522914/250f7644.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Houston Stafford Sugar Land Stafford - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 540 reviews £85 includes taxes & fees 3 Apr - 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Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 638 reviews £79 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Houston-Hotels-Hampton-Inn-Suites-Sugar-Land.h66878232.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2a45c2d0-2489-440e-8f12-3a8678c7d9ce&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/420000/419100/419063/19ad321c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Houston-Westchase Briarforest - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 618 reviews £74 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Houston-Hotels-Homewood-Suites-By-Hilton-Houston-Westchase.h419063.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2a45c2d0-2489-440e-8f12-3a8678c7d9ce&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/37000000/36270000/36261800/36261748/37cc8984.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Home2 Suites by Hilton Houston-Pearland Houston - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 421 reviews £80 includes taxes & fees 20 Apr - 21 Apr [](https://www.expedia.co.uk/Houston-Hotels-Home2-Suites-By-Hilton-Houston-Pearland.h36261748.Hotel-Information?chkin=2026-4-20&chkout=2026-4-21&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=2a45c2d0-2489-440e-8f12-3a8678c7d9ce&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Residence-Inn-Houston-Sugar-LandStafford.h64193.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Residence-Inn-Houston-Sugar-LandStafford.h64193.Hotel-Information) ## About the area Located in Stafford, Residence Inn Houston Sugar Land/Stafford is in a shopping district and near the airport. Stafford Centre and Smart Financial Centre at Sugar Land are cultural highlights, and travellers looking to shop may want to visit Sugar Land Town Square and First Colony Mall. Looking to enjoy an event or a match? See what's going on at Constellation Field, or consider NRG Park for a night out. [Visit our Stafford travel guide](https://www.expedia.co.uk/Stafford.dx9762) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.63551%2C-95.58242&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LDVaetmFtQMond3HYegSGhU71Go=) 12703 Southwest Fwy, Stafford, TX, 77477 ### What's nearby - ![NRG Park](https://images.trvl-media.com/place/1503/e9e0c365-cf4d-4e4b-b714-f9dd65c34baf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) NRG Park 19 min drive \- 16.6 miles - AMF Stafford Lanes 17 min walk \- 0.9 miles - Bowlero Stafford 18 min walk \- 1.0 mile - Stafford Centre 5 min drive \- 1.4 miles - Smart Financial Centre at Sugar Land 7 min drive \- 6.9 miles ### Getting around - M. D. Anderson Station 18 min drive - Houston William Hobby Airport (HOU) 38 min drive ### Restaurants - In-N-Out Burger 7 min walk - Chick-fil-A 19 min walk - Raising Cane's Chicken Fingers 8 min walk - Black Rock Coffee Bar 20 min walk - Gringo's Mexican Kitchen 13 min walk ## About this property ### Residence Inn Houston Sugar Land/Stafford Hotel near Stafford Centre Located close to Fort Bend Children's Discovery Center and Sugar Land Town Square, Residence Inn Houston Sugar Land/Stafford provides free continental breakfast, a free food/drink shopping service and dry cleaning/laundry services. Enjoy the gym, as well as activities, such as basketball and volleyball. Free in-room WiFi is available to all guests, along with a fireplace in reception and a business centre. Other perks include: - An outdoor pool - Free self-parking - Tennis courts, express check-out and express check-in - Barbecues, smoke-free property and a 24-hour front desk Room features All 78 rooms have comforts such as fireplaces and air conditioning, in addition to perks such as free WiFi and safes. More amenities include: - Free infant beds and free extra beds - Recycling and LED light bulbs - Partially open bathrooms with shower/bath combinations and free toiletries - TVs with premium channels - Separate dining areas, kitchens and fridges ## Similar properties ![Reception](https://images.trvl-media.com/lodging/2000000/1530000/1523000/1522914/250f7644.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Homewood Suites by Hilton Houston Stafford Sugar Land Stafford - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 540 reviews £85 includes taxes & fees 3 Apr - 4 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=1522914&PinnedHotelID=1522914&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/80000/79500/79412/b192f40a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard Houston Sugar Land/Stafford Stafford - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 139 reviews £70 includes taxes & fees 19 Apr - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking and van parking available ### Food and drink - Free continental breakfast available daily 7:30 AM to 9:30 AM - Coffee and tea in common areas ### Things to do - Basketball - Gym - Outdoor pool - Tennis - TV in common areas - Volleyball ### Family friendly - Free rollaway/extra bed - In-room cot - In-room kitchen - In-room microwave - In-room refrigerator - In-room washing machine/dryer - Laundry facilities - Living room - Outdoor pool - Separate in-room dining area ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) ### Business services - Business centre ### Outdoors - Barbecue grill - Picnic area ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Lift - Low-height door lock - Low-height electrical sockets in bathroom - Low-height view port in door - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible van parking ### More - 3 floors - At least 80% lighting from LEDs - Biodegradable coffee stirrers available - Comprehensive recycling policy - Fireplace in lobby - No plastic coffee stirrers - No plastic drinking straws - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Free rollaway/extra bed ### Bathroom - Free toiletries - Hair dryer - Partially-open bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Pay films - TV with premium cable/satellite channels - Video game console ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Hob - Kitchen - Microwave - Refrigerator - Separate dining area ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Fireplace - Free daily newspapers - Iron/ironing board - LED lighting - Living room - Phone - Recycling - Safe - Washer/dryer ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11 PM Express check-in available Minimum check-in age - 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 150 per accommodation, per stay, plus a one-off cleaning fee of USD 100 Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 2 total pets Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - 0.58 per cent destination fee will be charged. We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 150 per accommodation, per stay plus a one-off USD 100 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and debit cards; cash is not accepted This property is professionally cleaned This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Residence Inn Marriott Houston Sugar Land Residence Inn Marriott Houston Sugar Land Aparthotel Residence Inn Marriott Houston Sugar Land Aparthotel Stafford Residence Inn Marriott Houston Sugar Land Stafford Residence Inn Houston Sugar Land/Stafford Aparthotel Stafford Residence Inn Houston Sugar Land/Stafford Aparthotel Residence Inn Houston Sugar Land/Stafford Stafford Residence Inn By Marriott Houston Sugar Land Resince By riott Houston Suga Houston Sugar Land Stafford Residence Inn Houston Sugar Land/Stafford Hotel Residence Inn Houston Sugar Land/Stafford Stafford Residence Inn Houston Sugar Land/Stafford Hotel Stafford ## Frequently asked questions ### Does Residence Inn Houston Sugar Land/Stafford have a pool? ### How much does it cost to stay at Residence Inn Houston Sugar Land/Stafford? ### Is Residence Inn Houston Sugar Land/Stafford pet-friendly? ### How much is parking at Residence Inn Houston Sugar Land/Stafford? ### What time is check-in at Residence Inn Houston Sugar Land/Stafford? ### What time is check-out at Residence Inn Houston Sugar Land/Stafford? ### Where is Residence Inn Houston Sugar Land/Stafford located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Residence Inn Houston Sugar Land/Stafford Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 8.8 Location ### 8.8 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 120 8 - Good 62 6 - Okay 21 4 - Poor 6 2 - Terrible 13 ## Reviews Verified ### 10/10 Excellent #### Aaron 4 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Was a good location for our plans and suite was perfect for kids to have their own sleeping area. ##### Aaron Stayed 2 nights in Feb 2026 Verified ### 10/10 Excellent #### samuel 16 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Was very cleaned ##### samuel Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### Emma 9 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was super friendly and accommodating ##### Emma Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Crysell 21 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a last minute stay since we were still without power. I forgot the name of the young man that checked us in but he was gracious and courteous and provided us with a pleasant check in process. He even delivered extra blankets and pillows for us! I would definitely stay again! ##### Crysell Stayed 1 night in May 2024 Verified ### 6/10 Okay #### Latoya 26 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### REALLY LOW & SMALL TOILETS I love this location. The staff is amazing. But the toilets need an upgrade! They are super low & super small. ##### Latoya Stayed 2 nights in Feb 2024 Verified ### 10/10 Excellent #### Miguel 15 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean, staff was friendly and check in was quick. ##### Miguel Stayed 1 night in Mar 2026 Verified ### 8/10 Good #### Rhonda 8 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### Rhonda Stayed 9 nights in Nov 2025 Verified ### 10/10 Excellent #### MarTesscia 22 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good stay!! ##### MarTesscia Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Michael 9 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities I would recommend others to stay there. ##### Michael Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### meghan 25 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Good ##### meghan Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### meghan 18 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient ##### meghan Stayed 2 nights in Apr 2025 Verified ### 10/10 Excellent #### George 22 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean ##### George Stayed 2 nights in Jan 2025 Verified ### 8/10 Good #### Sarath 31 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Friendly staff. Older but decent property. ##### Sarath Stayed 1 night in May 2023 Verified ### 8/10 Good #### Jermaine 2 Jun 2020 Liked: Cleanliness, room comfort Welcome and warm staff ##### Jermaine Stayed 2 nights in May 2020 Verified ### 8/10 Good #### Verified traveller 5 Dec 2022 Liked: Staff & service, room comfort #### Wonderful Staff This was my friends & I second time staying here this year. The staff is very friendly. The only issues i had is that we saw roaches in the kitchen this last time & there was no pan available. I'll stay here again because of the wonderful staff. ##### Verified traveller Stayed 2 nights in Dec 2022 Verified ### 10/10 Excellent #### Nikki 1 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### no bad Staff was very friendly. Room was nice. Breakfast had a good selection. Hallway was a little dirty. Carpets could use a good cleaning and trash was left in the hall the whole weekend we were there. ##### Nikki Stayed 3 nights in Feb 2023 Verified ### 2/10 Terrible #### Jesse 14 Sept 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Cockroaches in the room... ##### Jesse Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### Ufuoma 2 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nothing, all good ##### Ufuoma Stayed 2 nights in Jul 2024 Verified ### 8/10 Good #### eric 19 Feb 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service, amenities Hotel room was nice but checking in was not. I stood outside for about 15 to 20 mins calling and ringing the doorbell to get inside and check in. ##### eric Stayed 1 night in Feb 2023 Verified ### 8/10 Good #### Verified traveller 30 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Low, Small Toilets that need an Upgrade The only complaint I have is that the toilets are so small & sit very low. Ive stayed here 4 different times in the last 6 months & every room has the same small, low toilet. Please upgrade them to the higher button push toilets. Other than that, I qlwqys enjoy my stay. ##### Verified traveller Stayed 2 nights in Jan 2023 Verified ### 6/10 Okay #### Sjoukje 1 Sept 2024 Disliked: Cleanliness, property conditions & facilities While the staff were pleasant, the hotel is old and in disrepair. We had giant holes and stains on our carpet, the furniture was banged up, and the bathroom was in rough shape. My child commented, "this is gross". Definitely not up to Marriott's or my standards. Very disappointing. ##### Sjoukje Stayed 1 night in Aug 2024 Verified ### 4/10 Poor #### Lindsay 17 Nov 2024 Disliked: Staff & service We stayed here 2 nights . I walked out to my car with a few bags , the gentlemen at the front desk said “have a great day” no later than 10 min I walked back in , grabbed a coffee , and he asked “ are you staying here in a very condescending tone “ I said yes and held up my key and informed him I had just walked out 5 min ago: no apology or anything . Made me feel like I needed to prove to him I was a guest was disappointment , and lack of attention to the guests of the hotel . As someone who is the first person you see when you walk in the hotel , I would strongly consider training the front desk to be friendly and attentive to guests . ##### Lindsay Stayed 2 nights in Nov 2024 Verified ### 6/10 Okay #### Demetra 4 Sept 2023 Liked: Staff & service, property conditions & facilities I didn’t like that the toilet wasn’t flushing. We checked in on Saturday and reported the issue. We were told that the problem was corrected which wasn’t true. ##### Demetra Stayed 2 nights in Sep 2023 Verified ### 4/10 Poor #### Charles 25 Jul 2022 Disliked: Cleanliness, staff & service, property conditions & facilities #### 8+ stars it is not Flash back to 1996, you're 10 years old, taking a trip across the country with your parents. (4 hours away) They decide to spend a little extra for a night at the Residence, the pool is huge, your parents are in their own room, and it even has a fridge. Life is good. Fast forward to this weekend.... We easily find a place to park behind the Harley dealership, my bride and children stay in the vehicle so I can check us in after making reservations online. There is a police officer in the parking lot taking a report from someone, sounded like a theft issue from what I could hear. Get inside and there is a solo employee on the phone, looks up, but does not acknowledge me as a customer. She was dealing with a government employee looking for a discount. She leaves for a minute to go and fetch the manager from her smoke break, and I quickly realize why the lobby smells like a casino. Now they are both on the phone, still not acknowledging that I exist in front of them. Finally get some room keys, pull out the beat up mattress for the kiddos and check out the rest. Mold on the windowsills, some weird deformity in the middle of the main mirror, and a bathroom door that clears the toilet by a couple inches. I am about 6ft tall and was eye level with the shower head and bumped my arms on the ceiling when trying to use the RV sized shower. Pool is tiny, trash cans were full. We regret not staying somewhere else, but there aren't many options with bedrooms. ##### Charles Stayed 2 nights in Jul 2022 Verified ### 10/10 Excellent #### Saravanan 28 Mar 2026 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The property is very old and is not maintained. There is a broken tile piece in the kitchen area and a long leak stain in the roof. The common areas smelled like bug spray and it was awful. Lift was old and the door closing was not normal. ##### Saravanan Stayed 2 nights in Mar 2026 ---