Title: Palace Inn and Suites - Willowbrook Mall Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Palace Inn and Suites - Willowbrook Mall Hotel in Houston with free breakfast and 24-hour front desk ![Fridge, microwave](https://images.trvl-media.com/lodging/20000000/19670000/19662900/19662861/c1ea100c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/20000000/19670000/19662900/19662861/0bbeb1f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Spa](https://images.trvl-media.com/lodging/20000000/19670000/19662900/19662861/bb4305a1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/20000000/19670000/19662900/19662861/bf0bc244.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/20000000/19670000/19662900/19662861/8a4df223.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Palace Inn and Suites, steps from Willowbrook Mall, is ideal for shoppers and business travelers. Guests enjoy continental breakfast and in-room WiFi for planning activities. Luggage storage meets practical travel needs. 6.0 ## Popular amenities - Breakfast included - Housekeeping - Parking included - 24/7 front desk - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 6 - Oct 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=19662861&PinnedHotelID=19662861&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=19662861&PinnedHotelID=19662861&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 7 - Oct 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=19662861&PinnedHotelID=19662861&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=19662861&PinnedHotelID=19662861&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=19662861&PinnedHotelID=19662861&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=19662861&PinnedHotelID=19662861&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=19662861&PinnedHotelID=19662861&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=19662861&PinnedHotelID=19662861&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/20000000/19670000/19662900/19662861/e8ccbb4c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ### Highlights Separate dining area Separate sitting area Air conditioning Fridge TV Private bathroom Microwave Digital channels - 355 sq ft - Sleeps 3 - 1 King Bed ![Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/20000000/19670000/19662900/19662861/0278aa19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Non Smoking, Kitchenette ### Highlights Separate dining area Air conditioning Kitchenette Fridge TV Private bathroom Microwave Cookware/dishes/utensils - 360 sq ft - Sleeps 4 - 2 Queen Beds ![Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/20000000/19670000/19662900/19662861/c7de8ab0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Smoking, Refrigerator & Microwave ### Highlights Separate dining area Separate sitting area Air conditioning Fridge TV Private bathroom Microwave Digital channels - 360 sq ft - Sleeps 2 - 1 King Bed ![Desk, iron/ironing board, cots/infant beds, free WiFi](https://images.trvl-media.com/lodging/20000000/19670000/19662900/19662861/0278aa19.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Queen Beds, Smoking, Kitchenette ### Highlights Separate dining area Air conditioning Kitchenette Fridge TV Private bathroom Microwave Cookware/dishes/utensils - 360 sq ft - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/60000/56000/55908/a6f672a0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### La Quinta Inn & Suites by Wyndham Houston West Park 10 Memorial - Pool - Hot tub - Breakfast included - Pet-friendly 6.4 25 reviews £63 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Houston-Hotels-La-Quinta-Inn-Suites-By-Wyndham-Houston-West-Park-10.h55908.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=4db11daa-d770-41e7-8cbd-20a4410ce5f3&top_cur=GBP) Ad ![Exterior detail](https://images.trvl-media.com/lodging/1000000/30000/20200/20116/555244ce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel & Suites Houston by the Galleria Greater Uptown - Pool - Pet-friendly - Restaurant - Air conditioning 8.2 Very good 2,633 reviews £124 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Suites-Houston-By-The-Galleria.h20116.Hotel-Information?chkin=2025-11-6&chkout=2025-11-7&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=4db11daa-d770-41e7-8cbd-20a4410ce5f3&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/907500/907442/9ed40573_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Woodlands Waterway Marriott Hotel & Convention Center Woodlands Town Center - Pool - Hot tub - Spa - Pet-friendly 9.4 Exceptional 1,001 reviews £214 includes taxes & fees 31 Oct - 1 Nov [](https://www.expedia.co.uk/Conroe-Hotels-The-Woodlands-Waterway-Marriott-Hotel-Convention-Center.h907442.Hotel-Information?chkin=2025-10-31&chkout=2025-11-1&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=4db11daa-d770-41e7-8cbd-20a4410ce5f3&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/33000000/32710000/32701900/32701841/ac108c4e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Houston - Memorial City Centre by IHG Memorial - Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 1,002 reviews £108 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Houston-Hotels-Holiday-Inn-Express-Suites-Houston-Memorial-City-Centre.h32701841.Hotel-Information?chkin=2025-10-9&chkout=2025-10-10&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=4db11daa-d770-41e7-8cbd-20a4410ce5f3&top_cur=GBP) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2800/2734/6c8509c2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Oaks Houston at the Galleria The Galleria - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,001 reviews £193 includes taxes & fees 17 Oct - 18 Oct [](https://www.expedia.co.uk/Houston-Hotels-The-Westin-Oaks-Houston-At-The-Galleria.h2734.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=4db11daa-d770-41e7-8cbd-20a4410ce5f3&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/19000000/18570000/18566700/18566644/2623db1e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Home2 Suites by Hilton Baytown Baytown - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 310 reviews £69 includes taxes & fees 12 Oct - 13 Oct [](https://www.expedia.co.uk/Houston-Hotels-Home2-Suites-By-Hilton-Baytown.h18566644.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=4db11daa-d770-41e7-8cbd-20a4410ce5f3&top_cur=GBP) Ad ![Lobby](https://images.trvl-media.com/lodging/3000000/2120000/2115100/2115005/85da5f21.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Garden Inn Houston/Sugar Land Sugar Land - Pool - Hot tub - Pet-friendly - Parking included 8.2 Very good 1,008 reviews £76 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Houston-Hotels-Hilton-Garden-Inn-HoustonSugar-Land.h2115005.Hotel-Information?chkin=2025-11-4&chkout=2025-11-5&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=4db11daa-d770-41e7-8cbd-20a4410ce5f3&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/43100/43030/ea705bf8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn Houston Baytown Baytown - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 308 reviews £62 includes taxes & fees 25 Oct - 26 Oct [](https://www.expedia.co.uk/Houston-Hotels-Hampton-Inn-Houston-Baytown.h43030.Hotel-Information?chkin=2025-10-25&chkout=2025-10-26&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=4db11daa-d770-41e7-8cbd-20a4410ce5f3&top_cur=GBP) Ad ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/5000000/4180000/4177600/4177504/cecfe4b4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Houston/Pasadena Pasadena - Pool - Breakfast included - Pet-friendly - Parking included 9.0 Wonderful 441 reviews £99 includes taxes & fees 24 Oct - 25 Oct [](https://www.expedia.co.uk/Houston-Hotels-Hampton-Inn-Suites-HoustonPasadena.h4177504.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=4db11daa-d770-41e7-8cbd-20a4410ce5f3&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/12000000/11550000/11547200/11547173/754dfd2f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Springhill Suites Houston Sugar Land Sugar Land - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 934 reviews £71 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Houston-Hotels-Springhill-Suites-Houston-Sugar-Land.h11547173.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=4db11daa-d770-41e7-8cbd-20a4410ce5f3&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Palace-Inn-And-Suites-Willowbrook-Mall.h19662861.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Palace-Inn-And-Suites-Willowbrook-Mall.h19662861.Hotel-Information) ## About the area FM 1960, a neighbourhood in Houston, is home to Palace Inn and Suites - Willowbrook Mall. Houston National Cemetery and Cypress Top Historic Park are local landmarks, and travellers looking to shop may want to visit Willowbrook Mall and Vintage Park. Looking to enjoy an event or a game while in town? See what's going on at Aerodrome, or consider a night out at Sandlewood Manor. [Visit our Houston travel guide](https://www.expedia.co.uk/Houston.dx178265) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.96518%2C-95.53580&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PKfwq4ua6drZAkBOxLdYw4UFDbM=) 12951 Willow Centre Drive, Houston, TX, 77069 ### What's nearby - Willowbrook Mall - 10 min walk - 0.6 miles - Houston Methodist Willowbrook Hospital - 17 min walk - 0.9 miles - Champions Golf Club - 4 min drive - 2.1 miles - Sam Houston Race Park - 5 min drive - 3.0 miles - Vintage Park - 7 min drive - 5.3 miles ### Getting around - Houston Station - 28 min drive - George Bush Intercontinental Airport (IAH) - 21 min drive ### Restaurants - ‪Food Court (Willowbrook Mall) - ‬15 min walk - ‪Chick-fil-A - ‬6 min walk - ‪In-N-Out Burger - ‬14 min walk - ‪Starbucks - ‬15 min walk - ‪Quotes - ‬15 min walk ## About this property ### Palace Inn and Suites - Willowbrook Mall Hotel located in FM 1960 Palace Inn and Suites - Willowbrook Mall provides free continental breakfast and more. Stay connected with free in-room WiFi. Other perks at this hotel include: - Free self-parking - Luggage storage, a 24-hour front desk and a vending machine Room features All 50 rooms boast comforts such as air conditioning and separate dining areas, as well as perks such as free WiFi. More amenities include: - Fridges, microwaves and irons/ironing boards - TVs with premium channels - Separate dining areas, cots/infant beds and daily housekeeping ## Similar properties ![Free daily continental breakfast ](https://images.trvl-media.com/lodging/20000000/19720000/19717600/19717595/51bdf4eb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palace Inn Blue Tomball Parkway Houston - Breakfast included - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 514 reviews £52 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=19717595&PinnedHotelID=19717595&HadPinnedHotel=true®ionId=-1&adults=2) ![Efficiency, Room, 2 Double Beds, Non Smoking | Private kitchenette | Fridge, microwave, coffee/tea maker](https://images.trvl-media.com/lodging/5000000/4860000/4857100/4857086/33ab0673.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Super 8 by Wyndham Houston North I-45 Houston - Breakfast included - Parking included - Free WiFi - Air conditioning 7.2 Good 930 reviews £46 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=4857086&PinnedHotelID=4857086&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/16100/16021/5191ba23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Red Roof Inn Houston North - FM 1960 & I-45 Houston - Pet-friendly - Parking included - Free WiFi - Air conditioning 6.6 856 reviews £51 includes taxes & fees 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=16021&PinnedHotelID=16021&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/19000000/18130000/18122200/18122141/e02c73c3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Haven Inn & Suites Downtown Houston Northside - Breakfast included - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 1,008 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=18122141&PinnedHotelID=18122141&HadPinnedHotel=true®ionId=-1&adults=2) ![Classic Double Room | Free WiFi](https://images.trvl-media.com/lodging/118000000/117880000/117877900/117877889/w1506h1002x0y4-f9fe6cfb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Royale FM 1960 - Parking included - Free WiFi - Housekeeping - 24/7 front desk 2.0 2 reviews £68 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=117877889&PinnedHotelID=117877889&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/109000000/108760000/108750800/108750791/4b6d4cb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Liv Inn and Suites Northside - Breakfast included - Parking included - Free WiFi - Housekeeping 9.2 Wonderful 106 reviews £58 includes taxes & fees 13 Oct - 14 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=108750791&PinnedHotelID=108750791&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/43000000/42380000/42376900/42376851/24c749cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crystal Inn Houston - Parking included - Free WiFi - Air conditioning - Housekeeping 8.0 Very good 48 reviews £50 includes taxes & fees 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=42376851&PinnedHotelID=42376851&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/31000000/30550000/30542800/30542792/3ac98e1a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Americas Best Value Inn Houston Willowbrook Houston - Parking included - Free WiFi - Air conditioning - Business services 8.2 Very good 216 reviews £65 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=30542792&PinnedHotelID=30542792&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/23000000/22150000/22148500/22148474/cc218bb1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Candlewood Suites Houston North I45 by IHG Houston - Pool - Hot tub - Pet-friendly - Parking included 8.4 Very good 239 reviews £72 includes taxes & fees 8 Oct - 9 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=22148474&PinnedHotelID=22148474&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Double Room, 2 Queen Beds | Desk, iron/ironing board, free wired Internet, bed sheets](https://images.trvl-media.com/lodging/22000000/21620000/21611400/21611371/baca6f86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palace Inn Airtex Houston - Parking included - Free WiFi - Air conditioning - Housekeeping 7.6 Good 44 reviews £73 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=21611371&PinnedHotelID=21611371&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast ### Family friendly - Cot (surcharge) - In-room microwave - In-room refrigerator - Separate in-room dining area ### Conveniences - 24-hour front desk - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Wheelchair-accessible parking - Wheelchair-accessible path of travel ## Room amenities ### Bedroom - Cot (surcharge) ### Bathroom - Free toiletries - Towels provided ### Entertainment - Pay films - TV with premium digital channels ### Food and drink - Microwave - Refrigerator - Separate dining area ### More - Air conditioning - Desk - Iron/ironing board ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 5:30 AM ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for USD 10 per stay ### Payment types at the property ## Important information ### Optional extras - Crib (infant bed) fee: USD 10 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Palace Inn Willowbrook Mall And Suites Willowbrook Mall Palace Inn Suites Willowbrook Mall Palace Inn and Suites - Willowbrook Mall Hotel Palace Inn and Suites - Willowbrook Mall Houston Palace Inn and Suites - Willowbrook Mall Hotel Houston ## Frequently asked questions ### Is Palace Inn and Suites - Willowbrook Mall pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Palace Inn and Suites - Willowbrook Mall? > Self-parking is free at this property. ### What time is check-in at Palace Inn and Suites - Willowbrook Mall? > Check-in start time: 3 PM; check-in end time: 5:30 AM. ### What time is check-out at Palace Inn and Suites - Willowbrook Mall? > Checkout is at 11 AM. ### Where is Palace Inn and Suites - Willowbrook Mall located? > Located in FM 1960, this hotel is within a 10-minute walk of Stone Moves Indoor Rock Climbing and Willowbrook Mall. Houston Methodist Willowbrook Hospital and Mountasia Houston are also within 2 miles (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Palace Inn and Suites - Willowbrook Mall Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 4 8 - Good 3 6 - Okay 3 4 - Poor 4 2 - Terrible 4 ### 7.6/10 Cleanliness ### 7.2/10 Staff & service ### 6.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 10/10 Excellent #### Jacqueline 31 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful! Nice place, nice people. Would definitely stay again. ##### Jacqueline Stayed 1 night in Dec 2017 ### 2/10 Terrible #### Verified traveller 21 Mar 2021 ##### Verified traveller Stayed 1 night in Feb 2021 ### 8/10 Good #### Verified traveller 25 Feb 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was excellent, very kind and attended to everything I needed. ##### Verified traveller Stayed 2 nights in Feb 2021 ### 2/10 Terrible #### Verified traveller 21 Feb 2021 #### Extremely in satisfied I can’t properly review this hotel Bc I didn’t stay there. Even though I paid for my booking through hotels.com I got the hotel and they don’t even work with hotels.com. When they relocated me it was to the most terrible place that didn’t even have a remote for the tv. Terrible experience. Very unhappy. ##### Verified traveller Stayed 1 night in Feb 2021 ### 2/10 Terrible #### Verified traveller 13 Jan 2020 ##### Verified traveller Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 9 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities Everything was great, they just need a swimming pool ##### Verified traveller Stayed 1 night in Jun 2019 ### 8/10 Good #### Verified traveller 1 Jun 2019 ##### Verified traveller Stayed 1 night in May 2019 ### 4/10 Poor #### Verified traveller 13 May 2019 Disliked: Staff & service, amenities I asked for a smoke free 2 queen size room on the first floor. I received a two queen size smoke room on the the second floor. I could smell weed through the vents. I had cigarette wholes on my comforter. Had to kill a roach. I specifically called and ask the receptionist if there was a table and chairs in the kitchenette area and was told yes. When I got there there was only the desk and chair. There really wasn’t anywhere to hang your towels. It had cabinets but no paper towels or pots and pans/dishes. I didn’t like the fact that you roll over and there was the fridge next to the bed. ##### Verified traveller Stayed 2 nights in May 2019 ### 6/10 Okay #### Verified traveller 19 Nov 2018 Liked: Cleanliness, staff & service The nearby train (couldn't be helped) and noisy people in the parking lot at 1 in the morning soured the experience. ##### Verified traveller Stayed 1 night in Nov 2018 ### 4/10 Poor #### Verified traveller 13 Nov 2018 ##### Verified traveller Stayed 1 night in Nov 2018 ### 6/10 Okay #### Matthew 24 Oct 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### Stayed for work New hotel, average for the area. The rooms have a bit of an echo if that kind of thing bothers you. ##### Matthew Stayed 2 nights in Oct 2018 ### 4/10 Poor #### Jared 7 Sept 2018 ##### Jared Stayed 1 night in Aug 2018 ### 2/10 Terrible #### Sam 18 Jun 2018 Disliked: Staff & service, room comfort #### Romantic night out, wow. The air after 2 hours was still at 87% , the television did not work room hot, could not get a refund due to the fact I booked on line ##### Sam Stayed 1 night in Jun 2018 ### 8/10 Good #### Verified traveller 14 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 1 night in Jun 2018 ### 6/10 Okay #### Ronald 14 Apr 2018 Disliked: Cleanliness, room comfort #### Weekend in houston There were no bathroom tissue,no coffee pot although the fixings were there. No coat hangers, no caddy to place suitcases.the thermostat only had heat/ cool switch and fan switch couldn’t adjust turn it down and it would go back to the settings reading down to 72degrees it would go back to 78 same for the heat side. The staff was very helpful ##### Ronald ### 4/10 Poor #### Vick, willowbrook Houston 29 Mar 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Nice location close to the mall The room was not cleaned it had dust in the floor and the bed was not comfortable I woke up itching. ##### Vick Stayed 1 night in Mar 2018 ### 10/10 Excellent #### Stanley 11 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great experience. Newly opened, so very clean. Amenities were average, but overall a very good experience. Price was well below what I would expect for same stay at competition. ##### Stanley Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Verified traveller 25 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice,perfect location and the staffs are nice Was wonderful. My wife and I enjoyed it The price was great. The atmosphere was great ##### Verified traveller Stayed 2 nights in Dec 2017 ## Expedia's Latest Trends ### Hotels > [AC Hotel by Marriott Dallas Downtown](https://www.expedia.co.uk/Dallas-Hotels-AC-Hotel-By-Marriott-Dallas-Downtown.h18228514.Hotel-Information) > > [Fairmont Austin](https://www.expedia.co.uk/Austin-Hotels-Fairmont-Austin.h18156638.Hotel-Information) > > [AC Hotel by Marriott Houston Downtown](https://www.expedia.co.uk/Houston-Hotels-AC-Hotel-By-Marriott-Houston-Downtown.h36715633.Hotel-Information) > > [Hyatt Regency Houston/Galleria](https://www.expedia.co.uk/Houston-Hotels-Hyatt-Regency-HoustonGalleria.h10620692.Hotel-Information) > > [Downright Austin, A Renaissance Hotel](https://www.expedia.co.uk/Austin-Hotels-Downright-Austin.h7518.Hotel-Information) > > [Residence Inn by Marriott Austin Downtown/Convention Center](https://www.expedia.co.uk/Austin-Hotels-Residence-Inn-By-Marriott-Austin-DowntownConvention-Center.h1453501.Hotel-Information) > > [Hotels in Dublin](https://www.expedia.co.uk/Dublin-Hotels.d178256.Travel-Guide-Hotels) > > [Holiday Inn Express & Suites Austin NW - Four Points by IHG](https://www.expedia.co.uk/Austin-Hotels-Holiday-Inn-Express-Suites-Austin-NW-Four-Points.h9836657.Hotel-Information) > > [Hyatt Regency Dallas](https://www.expedia.co.uk/Dallas-Hotels-Hyatt-Regency-Dallas.h24753.Hotel-Information) > > [Hilton Americas-Houston](https://www.expedia.co.uk/Houston-Hotels-Hilton-Americas-Houston.h976144.Hotel-Information) > > [Sonesta Hotel Houston IAH Airport](https://www.expedia.co.uk/Houston-Hotels-Sonesta-Hotel-Houston-IAH-Airport.h23787.Hotel-Information) > > [Club Wyndham Austin](https://www.expedia.co.uk/Austin-Hotels-Club-Wyndham-Austin.h20597750.Hotel-Information) > > [Hyatt Regency Houston Downtown](https://www.expedia.co.uk/Houston-Hotels-Hyatt-Regency-Houston.h20005.Hotel-Information) > > [Staybridge Suites Houston Galleria Area by IHG](https://www.expedia.co.uk/Houston-Hotels-Staybridge-Suites-Houston-Galleria-Area.h57536940.Hotel-Information) > > [Crowne Plaza Dallas Downtown by IHG](https://www.expedia.co.uk/Dallas-Hotels-Crowne-Plaza-Hotel-Dallas-Downtown.h40414.Hotel-Information) > > [Magnolia Hotel Dallas Downtown](https://www.expedia.co.uk/Dallas-Hotels-Magnolia-Hotel-Dallas-Downtown.h282336.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.co.uk/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Hotel Indigo Austin Downtown - University by IHG](https://www.expedia.co.uk/Austin-Hotels-Hotel-Indigo-Austin-Downtown-University.h12294834.Hotel-Information) > > [Hilton University of Houston](https://www.expedia.co.uk/Houston-Hotels-Hilton-University-Of-Houston.h40758.Hotel-Information) > > [Sonder by Marriott Bonvoy East 5th Apartments East Austin](https://www.expedia.co.uk/Austin-Hotels-Sonder-East-5th.h39486446.Hotel-Information) > > [The Reside](https://www.expedia.co.uk/Houston-Hotels-The-Reside.h22169664.Hotel-Information) > > [Hilton Garden Inn Austin University Capitol District](https://www.expedia.co.uk/Austin-Hotels-Hilton-Garden-Inn-Austin-University-Capitol-District.h66911977.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.co.uk/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [South Congress Hotel](https://www.expedia.co.uk/Austin-Hotels-South-Congress-Hotel.h9869259.Hotel-Information) > > [Aparthotels Manchester](https://www.expedia.co.uk/Manchester-Apart-Hotels.d2205-aaApartHotels.Travel-Guide-Accommodation) > > [Moody Gardens Hotel, Spa and Convention Center](https://www.expedia.co.uk/Galveston-Hotels-Moody-Gardens-Hotel.h157238.Hotel-Information) > > [Hyatt House Austin/Downtown](https://www.expedia.co.uk/Austin-Hotels-Hyatt-House-AustinDowntown.h17061159.Hotel-Information) > > [DoubleTree Suites by Hilton Austin Downtown Capitol](https://www.expedia.co.uk/Austin-Hotels-DoubleTree-Suites-By-Hilton-Austin.h24523.Hotel-Information) > > [The Driskill, in The Unbound Collection by Hyatt](https://www.expedia.co.uk/Austin-Hotels-The-Driskill.h425573.Hotel-Information)