Title: OYO Hotel & Apartments Houston Galleria Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # OYO Hotel & Apartments Houston Galleria Hotel with free parking, 6-minute walk to Westheimer Road ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1680000/1676600/1676587/090de7cd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, WiFi](https://images.trvl-media.com/lodging/2000000/1680000/1676600/1676587/d124b444.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, Multiple Beds | Private kitchen](https://images.trvl-media.com/lodging/2000000/1680000/1676600/1676587/c24287b0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway](https://images.trvl-media.com/lodging/2000000/1680000/1676600/1676587/b29b7e88.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room, 2 Queen Beds | Room amenity](https://images.trvl-media.com/lodging/2000000/1680000/1676600/1676587/e19fe1d9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Rice University, OYO Hotel & Apartments Houston Galleria offers practical comforts like laundry facilities and a modern gym. Guests enjoy the seasonal outdoor pool and free WiFi in common areas while planning their Houston adventures. 4.8 ## Popular amenities - Pool - Gym - Housekeeping - Laundry - Parking included - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov 6 - Nov 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1676587&PinnedHotelID=1676587&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=1676587&PinnedHotelID=1676587&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 7 - Nov 8](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1676587&PinnedHotelID=1676587&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=1676587&PinnedHotelID=1676587&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1676587&PinnedHotelID=1676587&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1676587&PinnedHotelID=1676587&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1676587&PinnedHotelID=1676587&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1676587&PinnedHotelID=1676587&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Exterior detail](https://images.trvl-media.com/lodging/1000000/30000/20200/20116/555244ce.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Hotel & Suites Houston by the Galleria Greater Uptown - Pool - Pet-friendly - Restaurant - Air conditioning 8.2 Very good 2,837 reviews £94 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Houston-Hotels-DoubleTree-By-Hilton-Hotel-Suites-Houston-By-The-Galleria.h20116.Hotel-Information?chkin=2025-12-6&chkout=2025-12-7&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=04f7828d-e487-4464-87bc-18cab3ecbb43&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/41000000/40190000/40186600/40186592/a4df61df_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Reside Houston Dwntwn, Wyndham Downtown Houston - Kitchen - Washer - Dryer - Pet-friendly 8.6 Excellent 830 reviews £113 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Houston-Hotels-Sonder-The-Hogg-Palace.h40186592.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=04f7828d-e487-4464-87bc-18cab3ecbb43&top_cur=GBP) Ad ![Water park](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/113000000/112020000/112014600/112014522/6bcf7a63_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Great Wolf Lodge Webster Webster - Pool - Hot tub - Kids pool - Waterslide 8.8 Excellent 183 reviews £161 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Houston-Hotels-Great-Wolf-Lodge-Webster.h112014522.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=04f7828d-e487-4464-87bc-18cab3ecbb43&top_cur=GBP) Ad ![Terrace/patio](https://images.trvl-media.com/lodging/7000000/6860000/6850500/6850488/4f2fb448.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Missouri City, TX First Colony - Pool - Breakfast included - Pet-friendly - Parking included 8.4 Very good 861 reviews £66 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Houston-Hotels-Hampton-Inn-Suites-Missouri-City.h6850488.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=04f7828d-e487-4464-87bc-18cab3ecbb43&top_cur=GBP) Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/2800/2734/6c8509c2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Oaks Houston at the Galleria The Galleria - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 1,000 reviews £166 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Houston-Hotels-The-Westin-Oaks-Houston-At-The-Galleria.h2734.Hotel-Information?chkin=2025-12-5&chkout=2025-12-6&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=04f7828d-e487-4464-87bc-18cab3ecbb43&top_cur=GBP) Ad ![Lunch, dinner, brunch served; Italian cuisine ](https://images.trvl-media.com/lodging/1000000/30000/25000/24968/dbf192ed.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### C. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-OYO-Hotel-Apartments-Houston-Galleria.h1676587.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-OYO-Hotel-Apartments-Houston-Galleria.h1676587.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.73483%2C-95.46661&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fIaAszgXulVbQ3LKN1QHxHp_JII=) 3101 Sage Rd, Houston, TX, 77056 #### What's nearby - The Galleria - 5 min walk - 0.3 miles - Lakewood Church - 3 min drive - 2.3 miles - Greenway Plaza - 4 min drive - 2.6 miles - Rice University - 8 min drive - 4.6 miles - MD Anderson Cancer Center - 11 min drive - 6.0 miles #### Getting around - Ensemble/HCC Station - 8 min drive - Houston Station - 26 min drive - Houston William Hobby Airport (HOU) - 32 min drive #### Restaurants - ‪Nordstrom Ebar - ‬4 min walk - ‪Daily Grill - ‬7 min walk - ‪Chipotle Mexican Grill - ‬4 min walk - ‪Ekko's Greek American Deli - ‬6 min walk - ‪Texas Taphouse - ‬1 min walk ## About this property ### OYO Hotel & Apartments Houston Galleria Hotel near Westheimer Road Consider a stay at OYO Hotel & Apartments Houston Galleria and take advantage of laundry facilities, a gym and babysitting. Guests can connect to free WiFi in public areas. You'll also enjoy perks such as: - A seasonal outdoor pool - Free self-parking - Babysitting (surcharge) and a computer station Room features All guest rooms at OYO Hotel & Apartments Houston Galleria have comforts, such as air conditioning, as well as More conveniences in all rooms include: - Bathrooms with baths or showers and free toiletries - 32-inch TVs with cable channels - Daily housekeeping and phones ## Similar properties ![Exterior detail](https://images.trvl-media.com/lodging/1000000/30000/20200/20116/555244ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hotel & Suites Houston by the Galleria Greater Uptown - Pool - Pet-friendly - Restaurant - Air conditioning 8.2 Very good 2,837 reviews £94 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=20116&PinnedHotelID=20116&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/880000/878700/878652/9874e960.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Royal Sonesta Houston Galleria The Galleria - 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24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=25502&PinnedHotelID=25502&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1720000/1710900/1710808/0c979ffe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Houston by the Galleria Greater Uptown - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,001 reviews £85 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1710808&PinnedHotelID=1710808&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/2000000/1510000/1509700/1509690/d16d5241.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vesper, Houston, a Tribute Portfolio Hotel The Galleria - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,000 reviews £121 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=1509690&PinnedHotelID=1509690&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site ### Things to do - Gym - Outdoor pool ### Family friendly - Babysitting (surcharge) - Laundry facilities - Outdoor pool ### Conveniences - Laundry facilities - Limited-hour front desk ### Guest services - Housekeeping (daily) ### Business services - Computer station ### Accessibility - No lift ### More - 2 floors - Communal living room ## Room amenities ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch TV with cable channels ### More - Air conditioning - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Early check-in subject to availability Early check-in fee: USD 25 Minimum check-in age - 21 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: USD 25 ### Special check-in instructions The front desk is open daily from 8:00 AM - 2:00 AM Front desk staffed during limited hours This property doesn't offer after-hours check-in ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Early check-in fee: USD 25 (subject to availability) - Late check-out fee: USD 25 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The seasonal pool will be open from April to August ### Property is also known as Galleria Garden Galleria Garden Apartment Garden Galleria Galleria Garden Hotel/Apartments Hotel Houston Galleria Garden ## Frequently asked questions ### Does OYO Hotel & Apartments Houston Galleria have a pool? > Yes, this property has an outdoor pool. ### Is OYO Hotel & Apartments Houston Galleria pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at OYO Hotel & Apartments Houston Galleria? > Self-parking is free at this property. ### What time is check-in at OYO Hotel & Apartments Houston Galleria? > Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). After-hours check-in is not available. ### What time is check-out at OYO Hotel & Apartments Houston Galleria? > Checkout is at 11 AM. Late checkout is available for USD 25 (subject to availability). ### Where is OYO Hotel & Apartments Houston Galleria located? > Located in The Galleria, this hotel is within a 10-minute walk of Richmond Avenue and Westheimer Road. The Galleria and Gerald D. Hines Waterwall Park are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## OYO Hotel & Apartments Houston Galleria Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 17 8 - Good 39 6 - Okay 28 4 - Poor 20 2 - Terrible 84 ### 5.4/10 Cleanliness ### 5.6/10 Staff & service ### 3.6/10 Amenities ### 4.8/10 Property conditions & facilities ### 3.4/10 Eco-friendliness ### 8/10 Good #### Stephen 8 Jul 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel fare nice clean place and friendly staff ##### Stephen Stayed 7 nights in Jun 2022 ### 2/10 Terrible #### Nicole 21 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bad Stay My stay here was not good. The place was dirty and noisy. Customer service wasn't even the best. ##### Nicole Stayed 2 nights in Dec 2022 ### 2/10 Terrible #### FRANk 27 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort It was the worst experience in my life in a hotel rats roaches disgusting I should be refunded for my stay there I walked into the hotel room sat down on the bed roach at the roach rat I didn't even stay there one night I booked it for five nights walked out maybe 10 minutes later from that place no I don't recommend this place to anyone and that place should be closed down ##### FRANk Stayed 5 nights in Dec 2022 ### 2/10 Terrible #### Debra 26 Dec 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Never Again I arrived to the hotel it was a note saying be back soon with a number on it. I called man picks up and say they can’t check any one in because they have no water. Now hotels is giving a hard time bout my refund what a waste. ##### Debra Stayed 1 night in Dec 2022 ### 4/10 Poor #### Verified traveller 24 Jul 2022 Disliked: Property conditions & facilities, room comfort #### Hot and Humid in Houston! Under a lot of remodeling construction, AC needs updating, rooms very small and hot, not return. ##### Verified traveller Stayed 2 nights in Jul 2022 ### 10/10 Excellent #### jaime 18 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The Manager was amazing!! What a sweet lady, very nice and helpful ##### jaime Stayed 1 night in Jul 2022 ### 6/10 Okay #### JOSE 17 Jun 2022 Liked: Cleanliness Problems with the water only HOT Water Roaches, Holes in the walls, Extremely small Elevator light. ##### JOSE Stayed 1 night in Jun 2022 ### 2/10 Terrible #### Ashley 26 Mar 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Shutit down Place should be condemned. ##### Ashley Stayed 2 nights in Mar 2022 ### 2/10 Terrible #### Osvaldo 6 Mar 2022 Disliked: Cleanliness, staff & service, property conditions & facilities Nada ##### Osvaldo Stayed 1 night in Mar 2022 ### 2/10 Terrible #### Tania 4 Mar 2022 Disliked: Cleanliness, amenities, property conditions & facilities Property was horrible, felt unsafe, will never come back. The pictures posted are truly deceiving. ##### Tania Stayed 1 night in Mar 2022 ### 2/10 Terrible #### Marvin 8 Jan 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not worth it The room was freezing, they are made in a repurposed parking garage. The building isn’t even closed off from the elements. There were roaches in the room and the room temperature was 61 when I got in no carpet on the floor just anti slip spray over the concrete. The water in the shower smelled like rotten eggs. Parking was very limited. ##### Marvin Stayed 1 night in Jan 2022 ### 2/10 Terrible #### Wesley 11 Dec 2021 Disliked: Cleanliness, staff & service, property conditions & facilities Upon arrival, There was no one there to greet or check me in. The place was unclean; felt like a furnace; towels were dingy, dusty ans ##### Wesley Stayed 1 night in May 2021 ### 2/10 Terrible #### Verified traveller 28 Nov 2021 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not Good The floors have no carpet or tile, you see the pipes in the ceilings, there was no remote, a dirty towel & smoke detector were under the cabinet. The area is bad as well even though its the Galleria. The manager offered a refund through this site. ##### Verified traveller Stayed 1 night in Nov 2021 ### 4/10 Poor #### James 14 Nov 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They charge you for parking only after you stayed there and no one told you ahead of time and secondly it is not mentioned on the Internet before you actually pay that they’re going to be additional charges for parking ##### James Stayed 1 night in Nov 2021 ### 2/10 Terrible #### Kristine 12 Oct 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I came there at mighty night with 2 kids in the car and I drove 4 hours to get there . But no one at the front desk. I try to call special customer service they transfer to the front desk couple times but still no one answered. End up I have to book another hotel after driving around with my tired 2 kids . Im very piss off . And that was my very terrible night 😡😡😡😡 ##### Kristine Stayed 1 night in Oct 2021 ### 2/10 Terrible #### Don 6 Sept 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Waited hours never got a room. Got chaged for parking before getting the room ##### Don Stayed 2 nights in Sep 2021 ### 2/10 Terrible #### Verified traveller 2 Sept 2021 Disliked: Staff & service #### Terrible, Horrible, No Good, Very Bad Hotel Booked a room and got there only to be told they were not taking reservations due to remodeling. Not only did we have to scramble to find another place to stay, but i just got charged as a no-show several weeks after the fact. ##### Verified traveller Stayed 1 night in Jul 2021 ### 2/10 Terrible #### RAGLEY 31 Aug 2021 Disliked: Staff & service, amenities, property conditions & facilities It is not a hotel. It is a room placed in a parking garage. ##### RAGLEY Stayed 1 night in Aug 2021 ### 2/10 Terrible #### Alex 30 Aug 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst stay ever… Tried looking for the front desk. The reception area and rooms were a converted parking garage. Upon going to my room the hallway was hot due to the structure being a garage. My room felt like it’s was a constructed pod 1st room had roaches roaming around and a non functional toilet. They moved me to another room. Room had 2 small curtains that wouldn’t cover window completely. Later that night I was locked out of my room tried to find receptionist, nowhere to be found waited for 30 min before he casually strolled in, he looked like he was high on something. By that point I was fed up and left ##### Alex Stayed 1 night in Aug 2021 ### 2/10 Terrible #### Norma Alejandra del Rosario 23 Aug 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities El hotel estaba sucio, nadie con mascarilla, estaba la policía , olía a pintura y dijeron que me herían un reembolso toda vez que tenían gente ahí que estaba contagiada. El gerente y el que estaba de turno me dijeron que habría reembolso y a la fecha no ha psado nada ##### Norma Alejandra del Rosario Stayed 3 nights in Aug 2021 ### 2/10 Terrible #### Verified traveller 1 Aug 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Very confusing parking. Front office is dividi ##### Verified traveller Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Verified traveller 24 Jul 2021 Disliked: Cleanliness, staff & service, property conditions & facilities The place was not even open. Arrived to check in and door was locked and parking garage barricaded. ##### Verified traveller Stayed 1 night in Jul 2021 ### 2/10 Terrible #### Verified traveller 20 Jul 2021 Disliked: Cleanliness, property conditions & facilities Espantoso lugar, parecía película de terror, todo descuidado y sucio, ventanas rotas de los cuartos. Ni se les ocurra reservar ahi ##### Verified traveller Stayed 2 nights in Jul 2021 ### 2/10 Terrible #### Verified traveller 2 Jul 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible. Absolutely horrible. Site said it was available for early check in. No one was onsite. Check in desk had been moved to outside the property and was locked dialed the number on the door and they said they were closed. Attempted twice to get my money back and still no resolution. ##### Verified traveller Stayed 1 night in Jun 2021 ### 2/10 Terrible #### Verified traveller 25 Jun 2021 Disliked: Cleanliness, staff & service, property conditions & facilities I did Not stay and lost my prepaid booking. No one answer the door out front at street. There was a note to go to parking garage around back. Very shady place and office location. Nothing as describe online. I would not allow myself much lees and family member or friend stay at this Hotel. I called and called number on door. Finally a man answered and said he would open door. I waited and he never came. I just left the the nasty hotel and went to another Hotel. Terrible service and Hotel. I was just looking for a spot inexpensive for the night because of late travel. It was by Galleria and seemed good for the short time i needed and late arrival. What a mistake. ##### Verified traveller Stayed 1 night in Jun 2021 ## Expedia's Latest Trends ### Hotels > [AC Hotel by Marriott Dallas Downtown](https://www.expedia.co.uk/Dallas-Hotels-AC-Hotel-By-Marriott-Dallas-Downtown.h18228514.Hotel-Information) > > [Fairmont Austin](https://www.expedia.co.uk/Austin-Hotels-Fairmont-Austin.h18156638.Hotel-Information) > > [AC Hotel by Marriott Houston Downtown](https://www.expedia.co.uk/Houston-Hotels-AC-Hotel-By-Marriott-Houston-Downtown.h36715633.Hotel-Information) > > [Hilton University of Houston](https://www.expedia.co.uk/Houston-Hotels-Hilton-University-Of-Houston.h40758.Hotel-Information) > > [Hyatt Regency Houston Downtown](https://www.expedia.co.uk/Houston-Hotels-Hyatt-Regency-Houston.h20005.Hotel-Information) > > [Residence Inn by Marriott Austin Downtown/Convention Center](https://www.expedia.co.uk/Austin-Hotels-Residence-Inn-By-Marriott-Austin-DowntownConvention-Center.h1453501.Hotel-Information) > > [Hotel Casa Amsterdam](https://www.expedia.co.uk/Amsterdam-Hotels-Hotel-Casa-Amsterdam.h108881.Hotel-Information) > > [Holiday Inn Express & Suites Austin NW - Four Points by IHG](https://www.expedia.co.uk/Austin-Hotels-Holiday-Inn-Express-Suites-Austin-NW-Four-Points.h9836657.Hotel-Information) > > [Hyatt Regency Dallas](https://www.expedia.co.uk/Dallas-Hotels-Hyatt-Regency-Dallas.h24753.Hotel-Information) > > [Hilton Americas-Houston](https://www.expedia.co.uk/Houston-Hotels-Hilton-Americas-Houston.h976144.Hotel-Information) > > [Sonesta Hotel Houston IAH Airport](https://www.expedia.co.uk/Houston-Hotels-Sonesta-Hotel-Houston-IAH-Airport.h23787.Hotel-Information) > > [Moody Gardens Hotel, Spa and Convention Center](https://www.expedia.co.uk/Galveston-Hotels-Moody-Gardens-Hotel.h157238.Hotel-Information) > > [Hotels in Gloucester](https://www.expedia.co.uk/Gloucester-Hotels.d7479.Travel-Guide-Hotels) > > [Fingal - A Luxury Floating Hotel](https://www.expedia.co.uk/Edinburgh-Hotels-Fingal.h38753319.Hotel-Information) > > [Crowne Plaza Dallas Downtown by IHG](https://www.expedia.co.uk/Dallas-Hotels-Crowne-Plaza-Hotel-Dallas-Downtown.h40414.Hotel-Information) > > [Magnolia Hotel Dallas Downtown](https://www.expedia.co.uk/Dallas-Hotels-Magnolia-Hotel-Dallas-Downtown.h282336.Hotel-Information) > > [Fairmont Dallas](https://www.expedia.co.uk/Dallas-Hotels-Fairmont-Dallas.h18280.Hotel-Information) > > [Hotel Indigo Austin Downtown - University by IHG](https://www.expedia.co.uk/Austin-Hotels-Hotel-Indigo-Austin-Downtown-University.h12294834.Hotel-Information) > > [Downright Austin, A Renaissance Hotel](https://www.expedia.co.uk/Austin-Hotels-Downright-Austin.h7518.Hotel-Information) > > [Sonder by Marriott Bonvoy East 5th Apartments East Austin](https://www.expedia.co.uk/Austin-Hotels-Sonder-East-5th.h39486446.Hotel-Information) > > [The Reside](https://www.expedia.co.uk/Houston-Hotels-The-Reside.h22169664.Hotel-Information) > > [Hilton Garden Inn Austin University Capitol District](https://www.expedia.co.uk/Austin-Hotels-Hilton-Garden-Inn-Austin-University-Capitol-District.h66911977.Hotel-Information) > > [Hyatt Place Austin Downtown](https://www.expedia.co.uk/Austin-Hotels-Hyatt-Place-Austin-Downtown.h5437747.Hotel-Information) > > [South Congress Hotel](https://www.expedia.co.uk/Austin-Hotels-South-Congress-Hotel.h9869259.Hotel-Information) > > [Club Wyndham Austin](https://www.expedia.co.uk/Austin-Hotels-Club-Wyndham-Austin.h20597750.Hotel-Information) > > [Hotels near London Palladium Theatre](https://www.expedia.co.uk/London-Palladium-Theatre-Hotels.0-l6079033-0.Travel-Guide-Filter-Hotels) > > [Hyatt House Austin/Downtown](https://www.expedia.co.uk/Austin-Hotels-Hyatt-House-AustinDowntown.h17061159.Hotel-Information) > > [DoubleTree Suites by Hilton Austin Downtown Capitol](https://www.expedia.co.uk/Austin-Hotels-DoubleTree-Suites-By-Hilton-Austin.h24523.Hotel-Information) > > [The Driskill, in The Unbound Collection by Hyatt](https://www.expedia.co.uk/Austin-Hotels-The-Driskill.h425573.Hotel-Information) ### Packages > [Cefalù Holidays](https://www.expedia.co.uk/Cefalu.d602597.Holidays-City-Breaks)