- Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place! Everything was perfect, the room, the pool, the restaurant and the location. Can’t wait to go back!
Stayed 2 nights in Aug 2020
Photo gallery
Guest reviews
Exceptional
303 reviews
Guests rated this property 4.9/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Air conditioning
Spa
Restaurant
Gym
Cleaning and safety practices
Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided
Map
9787 Katy Freeway, Houston, TX
Explore the area
Memorial City Mall13 min walk
CityCentre4 min drive
Town and Country Village4 min drive
Houston, TX (IAH-George Bush Intercontinental)32 min drive
Choose dates to view prices
Premium Room, 1 King Bed
Photos of Premium Room, 1 King Bed
Premium Room, 1 King Bed
4.8/5 guest room ratingMore detailsRoom amenities
- 320 sq ft
- Sleeps 4
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 3
Room details
1 King Bed
29 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with premium channels
Food & Drink – 24-hour room service and minibar
Sleep – Pillowtop bed, Egyptian cotton linen and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and designer toiletries
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Closed-captioned TV, level door handles, wheelchair accessible and visual fire alarm
Non-Smoking
Premium Room, Multiple Beds
Photos of Premium Room, Multiple Beds
Premium Room, Multiple Beds
4.8/5 guest room ratingMore detailsRoom amenities
- 408 sq ft
- Sleeps 5
- 2 King Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 5Max adults: 5Max children: 4
Room details
2 King Beds
37 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with premium channels
Food & Drink – 24-hour room service and minibar
Sleep – Pillowtop bed, Egyptian cotton linen and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and designer toiletries
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Closed-captioned TV, level door handles, wheelchair accessible and visual fire alarm
Non-Smoking
Standard Room, Balcony
Photos of Standard Room, Balcony
Standard Room, Balcony
4.5/5 guest room ratingMore detailsRoom amenities
- 371 sq ft
- Sleeps 4
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 3
Room details
1 King Bed
34 square metres m2 room with a balcony
Internet – Free WiFi
Entertainment – Flat-screen TV with premium channels
Food & Drink – 24-hour room service and minibar
Sleep – Pillowtop bed, Egyptian cotton linen and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and designer toiletries
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Closed-captioned TV, level door handles, wheelchair accessible and visual fire alarm
Non-Smoking
Standard Room, 1 King Bed
Photos of Standard Room, 1 King Bed
Standard Room, 1 King Bed
More detailsRoom amenities
- 500 sq ft
- Sleeps 4
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 3
Room details
1 King Bed
46 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with premium channels
Food & Drink – 24-hour room service and minibar
Sleep – Pillowtop bed, Egyptian cotton linen and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and designer toiletries
Practical – Safe, iron/ironing board and desk; free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Lever door handles, closed-captioned TV and visual fire alarm
Non-Smoking
Premium Room, 1 King Bed, Accessible
Photos of Premium Room, 1 King Bed, Accessible
Premium Room, 1 King Bed, Accessible
5/5 guest room ratingMore detailsRoom amenities
- 320 sq ft
- Sleeps 4
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 3Max children: 3
Room details
1 King Bed
29 square metres m2
Internet – Free WiFi
Entertainment – Flat-screen TV with premium channels
Food & Drink – 24-hour room service and minibar
Sleep – Pillowtop bed, Egyptian cotton linen and blackout drapes/curtainsBathroom – Private bathroom, shower, bathrobes and designer toiletries
Practical – Safe, iron/ironing board and desk; rollaway/extra beds and free cots/infant beds available on request
Comfort – Air conditioning and daily housekeeping
Accessibility – Wheelchair-accessible bathroom vanity, visual fire alarm, wheelchair accessible, closed-captioned TV and level door handles
Non-Smoking
About this area
Houston
Located in Houston's Memorial neighbourhood, Hotel ZaZa Houston Memorial City is in the business district. Lakeside Country Club and Houston Country Club are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Memorial City Mall and CityCentre. Looking to enjoy an event or a match while in town? See what's going on at Baseball USA The Yard.
Visit our Houston travel guideWhat's nearby
- Memorial City Mall - 13 min walk
- First Congregational Church of Houston - 3 min drive
- CityCentre - 4 min drive
- Town and Country Village - 4 min drive
- Edith L. Moore Nature Sanctuary - 8 min drive
Getting around
- Houston Station - 14 min drive
- Houston, TX (IAH-George Bush Intercontinental) - 32 min drive
Restaurants
- Guadalajara Hacienda - 1 min walk
- Whataburger - 17 min walk
- Goode Co. Seafood - 19 min walk
- Texas De Brazil - 3 min drive
- Polonia - 4 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Valet parking: USD 30 per night
- Free local area shuttle
Food and drink
- Full breakfast available for a fee daily 5:30 AM–11:00 AM: USD 25.00 per person
- 1 restaurant and 1 coffee shop/cafe
- 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- Fitness centre
- Full-service spa
- Outdoor pool
Family friendly
- Dry-cleaning service
- Free local area shuttle
- Free cots/infant beds
- Outdoor pool
Conveniences
- Lift
- Front-desk safe
- Newspapers in reception
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
Languages spoken
- English
Business services
- 24-hour business centre
- Meeting rooms
Outdoors
- Garden
Spa
- Sauna
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- Assistive listening devices available
- Braille signage
- In-room accessibility
- Roll-in shower
- Visual alarms in hallways
- Wheelchair-accessible business centre
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Egyptian cotton sheets
- Free cots/infant beds
- Linens
- Pillow-top mattress
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hairdryer
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels
Entertainment
- TV channels
- Flat-screen TV
- Premium channels
Food and drink
- Minibar
More
- Desk
- Iron/ironing board
- Phone
- Safe
Policies
Check-in
Check-in between 4 PM and midnight
Late check-in subject to availability
Minimum check-in age - 21
Check-out
Check-out before noon
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for USD 150.0 per day.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A 7.0 per cent city/local tax will be charged
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for full breakfast: USD 25.00 per person (approximately)
- Valet parking fee: USD 30 per night (in/out privileges)
- Rollaway bed fee: USD 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 24 hours between bookings
The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines
Property is also known as
Zaza Houston Memorial City
Hotel ZaZa Houston Memorial City Hotel
Hotel ZaZa Houston Memorial City Houston
Hotel ZaZa Houston Memorial City Hotel Houston
Frequently asked questions
Guest reviews
4.9
Cleanliness
4.8
Service and Staff
4.6
Amenities
4.9
Property condition
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love staying at ZaZa! I especially like the fact they cleaned and sanitized the lounge chairs and tables by the pool as soon as guests left the area. Little signs were left to show the area had been cleaned. It was reassuring to actually witness the cleaning. My only disappointment was the pool didn’t open until 11:00. An hour earlier would have made a huge difference. I understand it could be a limited staffing issue. We will always stay at ZaZa when visiting family in Houston!!
Stayed 3 nights in Jul 2020
Great as always>... ...................... ......,,
Stayed 2 nights in Aug 2020
This traveller didn’t leave comments with their review
Stayed 1 night in Aug 2020
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness and the wonderful service.
Stayed 2 nights in Jul 2020
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