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Reviews of Fairfield Inn & Suites Houston Memorial City Area

2.5 out of 5
Fairfield Inn & Suites Houston Memorial City Area
11080 KATY FREEWAY, Houston, TX

Reviews

9.4

Exceptional

Rating 10 - Excellent. 295 out of 392 reviews" "
Rating 8 - Good. 60 out of 392 reviews" "
Rating 6 - Okay. 23 out of 392 reviews" "
Rating 4 - Poor. 6 out of 392 reviews" "
Rating 2 - Terrible. 8 out of 392 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the location and surroundings.
Stayed 2 nights in May 2024

10/10 Excellent

Rajeswararao

Overall good
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nayeli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing area and the hotel was very clean. Staff was friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Sydney

Stayed 1 night in Mar 2024

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Brenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the customer service that was provided to us.
Stayed 1 night in Feb 2024

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room. Friendly staff.
Stayed 1 night in Jan 2024

8/10 Good

Heather

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friend
Friendly staff and great service!
Stayed 1 night in Jan 2024

8/10 Good

joseph

Stayed 2 nights in Dec 2023

10/10 Excellent

LAKEENDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Everything

10/10 Excellent

Eugene

Stayed 2 nights in Dec 2023

10/10 Excellent

Tony, Kent

Stayed 5 nights in Dec 2023

10/10 Excellent

Sonny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Very friendly, clean
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
I've stayed here multiple times and will continue to do so. Great hotel with excellent service, clean and comfortable rooms, and delicious breakfast options. We stayed on a Friday night and the it was completely quiet and overall very pleasant experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Chloe

Stayed 2 nights in Dec 2023

8/10 Good

Mark

Stayed 3 nights in Dec 2023

6/10 Okay

Gina

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
na
Stayed 7 nights in Nov 2023

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, front desk workers were great and respectful
Stayed 1 night in Dec 2023

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Lucia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kateryna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay in Houston exceeded my expectations. The hotel, newly renovated, was both clean and inviting. I found the staff to be extremely helpful, professional, and accommodating. I thoroughly enjoyed my stay and plan to return on my future trips to Houston.

10/10 Excellent

Lacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place to stay!
Our stay went great! It was very clean, spacious and the man and woman at the front desk were so friendly and patient! We will definitely stay here again anytime we are in town!
Stayed 1 night in Nov 2023

8/10 Good

Loong H

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Angela

Stayed 1 night in Nov 2023

10/10 Excellent

Krina

Stayed 1 night in Nov 2023

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Sunny

Stayed 1 night in Oct 2023

10/10 Excellent

Sabrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would give it a 10 out of 10
My stay was so wonderful me and my sister cannot wait to come back and spend another couple of days at your hotel. Breakfast was wonderful. The hospitality was so great. The ladies at the front desk were so wonderful and nice to us.
Stayed 1 night in Oct 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!!!!!!!
The front desk attended Mrs. Jasmine was very friendly. The breakfast was GREAT!!!!! The room was clean just overall everything went well so if you are ever in the area stop by and book a stay. Keep up the great work staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice and friendly. Hotel was clean and location was convenient
Stayed 1 night in Oct 2023

10/10 Excellent

Rashonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to sleep and use bathroom. Had the luck of seeing a driving crooner in the parking lot. That is just too good not to make money on!
Stayed 2 nights in Oct 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cannot recommend this place.
The lock on my room door was messed up. Someone used a Coke can to prop open the door leading out to the parking lot, which is normally kept locked and you have to use your room key to open it. Early this morning they rented the meeting room immediately to the right of my room to a group that decided playing loud music on a Sunday morning for hours on end was appropriate.
Stayed 1 night in Oct 2023

8/10 Good

Hanna

Stayed 1 night in Oct 2023

8/10 Good

Yully

Stayed 3 nights in Oct 2023

10/10 Excellent

ANGELA RENEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Forrest

Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 2 nights in Sep 2023

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Frederick Lynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel nice staff
Stayed 1 night in Sep 2023

8/10 Good

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service from Elijah was awesome! Terrible beds and pillows to firm.
Stayed 2 nights in Sep 2023

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is the 2nd time I’ve stayed here and I love the safe and the area this hotel is in. I felt so comfortable here.
Stayed 1 night in Sep 2023