Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Meets my needs

Posted 29-Aug-2015
The hotel is convenient to the locations where I do business. The WiFi is slow some times and I would like the Root Network to be available on the tv.
2 out of 5
by A verified traveller from IN

Did not feel very safe.

Posted 25-Aug-2015
Just didn't feel safe for our three night stay. The end door lock was broken so anybody could get into hotel at any time. The lights at the pool were never turned on so as soon. As it got dark you could not swim. People were sitting in cars smoking for hours on end right outside pool area. Just all in all didn't feel right.
3 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Close to Houston Medical Center

Posted 20-Aug-2015
Pros: Convenience, overall looked great. bed was great
Cons: Carpet needed to be checked for mildew
Location: Lots of shopping, and eating places
Nice, clean, except hotel room smelled like mildew. In front of refrigerator was wet on carpet.
2 out of 5
by A verified traveller

Week long stay.

Posted 17-Aug-2015
Pros: Location.
Cons: Carpet, cleaning, room décor updated.
Stained and damaged carpeting. Cleaning service inconsistent. Dark, unremarkable room.
5 out of 5
Recommended
for Everyone
by A verified traveller

VERY NICE HOTEL. RIGHT ALONG THE FREEWAY

Posted 14-Aug-2015
Pros: THEIR GRACIOUS STAFF
Cons: NOT A THING
Location: RIGHT ALONG THE FREEWAY, EASY ON AND EASY OFF. I DID NOT DETECT ANY NOISE COMING FROM THE TRAFFIC ON THE FREEWAY. THE FREEWAY HAD EASY ACCESS TO DOW
WE WERE TREATED LIKE FAMILY. THE WHOLE STAFF WE ENCOUNTERED WENT OUT OF THEIR WAY TO MAKE SURE WE WERE COMFORTABLE AND SATISFIED.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Aug-2015
Very nice and clean. Spa needed cleaned. Over all stay was very nice.
4 out of 5
Recommended
for Everyone
by A verified traveller from Jefferson Parish, La

secure and comfortable stay

Posted 12-Aug-2015
Pros: The buffet breakfast was good. It was very quiet and peaceful.
Cons: Please get rid of whatever cable or satellite tv provider there is; bad reception and very few channels. The parking lot could be bigger.
Location: Everything is easily accessible by car from anywhere in Houston.
The housekeeping staff was very professional and courteous. The front desk personnel was for the most part friendly and helpful. We could not use the swimming pool, but wish we could have as it seemed clean and well maintained.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Aug-2015
It was a good stay. The stuff at the front desk didn't seem very friendly upon check in.
4 out of 5
Recommended
for Everyone
by A verified traveller from V

close to conference

Posted 09-Aug-2015
room was nice and cool, comfortable. no problems. *************
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Aug-2015
what a hotel should be. relaxing and no problems. will be back