Ratings based on 695 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
81% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from corpus Christi

Posted 26-Jul-2016
Enjoyed my stay....will stay again Perfect location Staff was great Rooms were clean and comfy 👌👌👌👌👌👌👌 👌👌👌👌👌👌👌
4out of 5
by A verified traveller

Posted 21-Jul-2016
Warmes Frühstück, freundliches Personal, saubere Zimmer, Möbel mit Gebrauchsspuren. Insgesamt ein tolles Hotel, ist zu empfehlen!
3out of 5
by A verified traveller from houston

hotel en southwest houston

Posted 20-Jul-2016
Pros: la atencion al cliente, muy buena y el desayuno espectacular.
Cons: la limpieza pienso que es algo muy importante se miraba limpio el cuarto para al encontrar cucarachas me hace pensar que falta mas limpieza.
Location: en una area muy recurente y todo lo tiene cerca
todo muy bien pero las sabanas del cuarto se le miraban unas manchitas como de sangre, tuvimos que llevar nuestras propias sabanas porqueb alguien que trabajo para un hotel me dijo que no cambiaban las sabanas, tambien encontre cucarachitas en el escritorio y en nochero.
1out of 5
by A verified traveller

Posted 19-Jul-2016
No ac they did not want to change the the room. Called many times and said their enginer eill come by the next day. By 3 am i asked for a fam and they said they didnt have any. By the time it was 7am i cant take it any longer and said please contact the manager they said she wont be coming in until 10am, i said ill just have a refund and find somewhere else to sleep because i havent slept a bit and that when they transferred to me another room
4out of 5
by A verified traveller from virgina

Nice ,safe and good location

Posted 16-Jul-2016
I loved staying there.I would defiantly stay there again.
5out of 5
by A verified traveller

Un hotel centrico.

Posted 02-Jul-2016
Pros: Esta limpio, hay buena atención por parte del personal en general.
Cons: Pues yo pediria ampliar el horario del desayuno una hora entre semana.
Location: Pues esta cerca el Museo, el Zoológico, Centros Comerciales, etc.
Muy bueno ya que se descansa bien, céntrico ya que te puedes desplazar a cualquier centro de interés pues ahorras tiempo y evitas trafico.
4out of 5
by A verified traveller from Center, Tx.

Very good hotel, close to restaurants and shopping

Posted 28-Jun-2016
Pros: location, staff.
Cons: Nothing.
Location: Easy access to freeway and downtown.
Very clean rooms. Good breakfast. Friendly staff.
2out of 5
by A verified traveller from Montreal, QC

first time to be disappointed with comfort suites

Posted 17-May-2016
Pros: Like the fact that you need your room key to access the elevator to ensure the safety of the hotel guests.
Cons: Staffs need to be more friendlier and hotel hallways and rooms need to be renovated.
Location: There's a Starbucks across the street and few fast food chains.
Good location, staff that checked us in was the only one friendly but the rest of the staffs we encountered throughout the hotel were a bit rude, none were smiling and doesn't acknowledge the guests. Asked a staff something re the breakfast and she answered rudely and I felt like she doesn't want to be bothered by questions. Room and hallways are outdated and needed a bit of renovation. One wall in our room has a lot of dirty streaks, not enough outlets and one of the outlet wasn't even working. One of the bulb in our washroom was burned out when we arrived but was quickly changed when we pointed it out to the receptionist. On our check out day, a hotel staff knocked on our door at 8:30am to make sure that we're checking out which I find odd, never had I encountered a hotel that checked early to make sure we're checking out.
3out of 5
by A verified traveller from Brooklyn, NY

Posted 15-May-2016
The hotel is your average, off the highway hotel. The bed was comfortable, the room clean and the staff very friendly & helpful.
3out of 5
by A verified traveller

very unhealthy

Posted 03-May-2016
The ceiling had mold that's very unhealthy and the bathtub wasn't cleaned properly I had to relocate to take shower I would never stay again