Title: Candlewood Suites Houston Medical Center by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=1503&destination=Houston%2C+Texas%2C+United+States+of+America&selected=2227000&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Candlewood Suites Houston Medical Center by IHG Travelers find everything they need at this Houston hotel: 24-hour fitness center, shopping options, and express check-out for a smooth departure. ## Photo gallery for Candlewood Suites Houston Medical Center by IHG ![Exterior - Candlewood Suites Houston Medical Center by IHG (Houston)](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/168bdeac.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Full-sized fridge, microwave, stovetop, dishwasher - Candlewood Suites Houston Medical Center by IHG (Houston)](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/14da1a00.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Candlewood Suites Houston Medical Center by IHG (Houston)](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/b0f701b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Candlewood Suites Houston Medical Center by IHG (Houston)](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/2693cb6a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - Candlewood Suites Houston Medical Center by IHG (Houston)](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/27e929b7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Candlewood Suites Houston Medical Center, in the heart of the city, offers a comfortable base with practical amenities. Guests can maintain fitness routines at the 24-hour gym, stay connected with in-room WiFi, and enjoy convenient dry cleaning services and on-site shopping. ## Reviews 7.4 Good ## Popular amenities - Pet-friendly - Parking included - Free Wi-Fi - Air-conditioning - Gym - Business services £68 includes taxes & fees 13 Apr - 14 Apr ## Room options ### Check availability for these dates Tonight [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2) ### View all photos for Suite, 1 Queen Bed, Accessible (Mobility Accessible) ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/4b894713.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Accessible (Mobility Accessible) 9.0 Wonderful 2 reviews - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Studio Suite ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/8c270fdc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite 9.0 Wonderful 2 reviews - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Studio Suite, 1 Queen Bed ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/efeb6796.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed 7.4 Good 32 reviews - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 Queen Bed ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/ac18c00b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed - 1 bedroom - Sleeps 4 - 1 Queen Bed ### View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible) ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/8c270fdc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible) 8.0 Very good 3 reviews - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 Queen Bed, Accessible (Communications Accessible) ![Desk, blackout curtains, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2230000/2227000/2227000/4b894713.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed, Accessible (Communications Accessible) - 1 bedroom - Sleeps 4 - 1 Queen Bed ## You may also like Ad ![Lobby](https://images.trvl-media.com/lodging/22000000/21910000/21904300/21904232/d6bf6765.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Homewood Suites by Hilton Houston Memorial Memorial - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 1,004 reviews £88 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Houston-Hotels-Homewood-Suites-By-Hilton-Houston-Memorial.h21904232.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=64c0dfb3-a690-4439-86de-d517024635bd&top_cur=GBP) Ad ![2 bars/lounges](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/17100/17068/aaf3a3ff_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Houston Marriott South at Hobby Airport Southeast Houston - 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Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 7.0 Good 441 reviews £56 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Houston-Hotels-Super-8-By-Wyndham-Pasadena.h856198.Hotel-Information?chkin=2026-3-29&chkout=2026-3-30&rm1=a2®ionId=178265&destination=Houston (and vicinity)&destType=MARKET&latLong=29.75869,-95.36588&searchId=64c0dfb3-a690-4439-86de-d517024635bd&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Candlewood-Suites-Houston-Medical-Center.h2227000.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHouston-Hotels-Candlewood-Suites-Houston-Medical-Center.h2227000.Hotel-Information) ## About the area Located in South Main, a neighbourhood in Houston, Candlewood Suites Houston Medical Center by IHG is in the entertainment district. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Houston Zoo and Children's Museum of Houston. Consider NRG Park for a night out, and don't miss Downtown Aquarium, a top local attraction. [Visit our Houston travel guide](https://www.expedia.co.uk/Houston.dx178265) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C29.67581%2C-95.42635&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TG_273GNsfOXYNyVpWVv7ZpIuLo=) 10025 S Main Street, Houston, TX, 77025 ### What's nearby - ![NRG Park](https://images.trvl-media.com/place/1503/e9e0c365-cf4d-4e4b-b714-f9dd65c34baf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) NRG Park 17 min walk \- 0.9 miles - ![NRG Stadium](https://images.trvl-media.com/place/1503/e9e0c365-cf4d-4e4b-b714-f9dd65c34baf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) NRG Stadium 2 min drive \- 1.4 miles - ![Houston_NRGCenter_553248635389801959_1](https://images.trvl-media.com/place/553248635389801959/4dd60669-d0d6-45ff-a461-310547334253.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) NRG Center 3 min drive \- 1.7 miles - NRG Arena 2 min drive \- 1.9 miles - NRG Astrodome 3 min drive \- 2.1 miles ### Getting around - Stadium Park/Astrodome Station 4 min drive - M. D. Anderson Station 8 min drive - Houston William Hobby Airport (HOU) 30 min drive ### Restaurants - McDonald's 8 min walk - Raising Cane's Chicken Fingers 11 min walk - Whataburger 4 min walk - Starbucks 9 min walk - Slim Chickens 9 min walk ## About this property ### Candlewood Suites Houston Medical Center by IHG Hotel near NRG Stadium Take advantage of a corner/local shop, shopping on-site and laundry facilities at Candlewood Suites Houston Medical Center by IHG. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business centre. You'll also enjoy the following perks during your stay: - Free self-parking - Express check-out, a lift and a vending machine - A computer station, a TV in reception and a 24-hour front desk Room features All 80 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. More amenities include: - Free toiletries and hairdryers - 32-inch flat-screen TVs with premium channels and DVD players - Kitchens, full-sized fridge/freezers and dishwashers ## Similar properties ![Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/1000000/90000/84800/84784/76d73fff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Extended Stay America Suites Houston Med Ctr NRG Park Kirby Astrodome - Pool - Breakfast included - Pet-friendly - Parking included 6.6 1,000 reviews £67 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=84784&PinnedHotelID=84784&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/1000000/1000000/996100/996086/59c02a2d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield Inn & Suites by Marriott Houston Hobby Airport. 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Pool - Breakfast included - Pet-friendly - Free Wi-Fi 8.0 Very good 1,005 reviews £81 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=28077&PinnedHotelID=28077&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=2227000&PinnedHotelID=2227000&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2227000,84784,996086,28060,66022895) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Things to do - 24-hour gym - Shopping - TV in common areas ### Family friendly - DVD player - Grocery/convenience store - In-room full-sized refrigerator/freezer - In-room kitchen - In-room microwave - Laundry facilities ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Vending machine ### Guest services - Housekeeping (weekly) ### Business services - 24-hour business centre - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 3 accessible parking spaces - Assistive listening devices - Braille/raised signage - Front entrance ramp - Lift - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public bathroom ### More - 1 building - 4 floors - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels - DVD player ### Food and drink - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Hob - Kitchen - Microwave ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Iron/ironing board - Phone ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age - 21 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay) Service animals are welcome, and are exempt from fees Up to 36 kg per pet Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Pet fee: USD 75.00 per pet, per stay (maximum USD150 per stay) - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is recommended for transport to and from this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Candlewood Houston Candlewood Suites Hotel Houston Candlewood Suites Houston Houston Candlewood Suites Candlewood Suites Houston Medical Hotel Houston Candlewood Suites Houston Hotel ## Frequently asked questions ### Is Candlewood Suites Houston Medical Center by IHG pet-friendly? ### How much does it cost to stay at Candlewood Suites Houston Medical Center by IHG? ### How much is parking at Candlewood Suites Houston Medical Center by IHG? ### What time is check-in at Candlewood Suites Houston Medical Center by IHG? ### What time is check-out at Candlewood Suites Houston Medical Center by IHG? ### Where is Candlewood Suites Houston Medical Center by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Candlewood Suites Houston Medical Center by IHG Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.6 Location ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 277 8 - Good 257 6 - Okay 134 4 - Poor 85 2 - Terrible 91 ## Reviews Verified ### 8/10 Good #### Ryan 8 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean. It had a musty smell though. ##### Ryan Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Myra 10 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a safe, friendly hotel close to MDA Cancer Center ##### Myra Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Gwendelin 19 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place close to mostly everything needed. Kitchen and cooking untensils supplied so you can prepare your own meals 😊. Location is great to Medical Centers 🏥. I enjoyed my stay ##### Gwendelin Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Judith 28 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient to where I wanted to be staff was nice too ##### Judith Stayed 2 nights in May 2025 Verified ### 10/10 Excellent #### Steve 27 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It's a nice place with a nice staff. The rooms have full size refrigerators which I like. The traffic can make it hard to get out onto the road sometimes. ##### Steve Stayed 2 nights in Sep 2025 Verified ### 4/10 Poor #### Edward 11 Nov 2025 Disliked: Amenities, property conditions & facilities The rooms were clean and spacious. The coffee pot didn't work. The hall carpet was so badly stained that it looked like the floor of an auto repair shop. The door to our room had to be opened by throwing my body weight against the door. There was a bad smell in the hallway. There were insufficient baggage carts. My wife did not feel physically safe. I cautioned her against going out into the common areas alone. ##### Edward Stayed 2 nights in Nov 2025 Verified ### 6/10 Okay #### Jennifer 9 Jun 2025 Disliked: Property conditions & facilities The property is very old. You can tell it’s been painted a lot and the carpets are dirty. Couch and chair in the room was dirty. The area is sketchy. The staff was very nice and accommodating. ##### Jennifer Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Stacey 6 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ive stay at Candlewood Suites in a different location and it was wonderful.....the room was nice and clean air conditioner work perfect water was hot .....my stay at Candlewood is always GREAT ##### Stacey Stayed 3 nights in Sep 2023 Verified ### 10/10 Excellent #### Nancy 28 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay was great, we arrived early and we’re allowed to check-in a couple hours early. The room and facilities were very clean!! I loved the water pressure in the shower…it was calming and refreshing after a 3hr drive to get there. I will definitely book here again when I return. ##### Nancy Stayed 1 night in Aug 2023 Verified ### 8/10 Good #### Santiago 16 Jun 2025 Liked: Cleanliness, property conditions & facilities Well the pool was not opened. Under maintenance. Room was not cleaned the next day. Guess not enough staff available. ##### Santiago Stayed 2 nights in Jun 2025 Verified ### 4/10 Poor #### Cynthia 19 Nov 2024 Disliked: Property conditions & facilities Staff sorely in need of manager. Shuttle driver very good. Coffee maker in room not working. Surrounding area risky. ##### Cynthia Stayed 2 nights in Nov 2024 Verified ### 6/10 Okay #### Frances 9 Jan 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Good location but worn It is in walking distance to NRG and close to good restaurants, but the hotel is not well maintained. Smelled very musty in room and air unit was very loud. Staff was very nice but only would recommend if you want the great location to NRG ##### Frances Stayed 1 night in Jan 2024 Verified ### 10/10 Excellent #### Giovanni 30 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not bad at all, but it could be better! I really enjoyed the room and the space was perfect! The only sketchy part is the surrounding neighborhood and some of the clientele. I would suggest they fix the pool and the upgrade that gym! Otherwise, thank you! ##### Giovanni Stayed 1 night in Jun 2024 Verified ### 8/10 Good #### Denise 24 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities They forgot to put hand soap for the bathroom sink and I just used the shower gel from the shower. Great hotel, a little worn but clean rooms. Sketch area but that’s how the Houston city is. ##### Denise Verified ### 6/10 Okay #### Leticia 6 Dec 2025 Liked: Cleanliness Disliked: Property conditions & facilities I only stayed one night or else I would have asked for a different room. The staff was friendly. The room was clean. Except 1\. The remote for the tv didn't work. 2.One of the bathroom cabinet doors was ripped out. 3\. There was a dime size hole in the fitted sheet. 4\. The coffee maker had broken parts, it worked but it was difficult to remove the pot. 5\. The kitchenette was missing a fire extinguisher. 6\. The toilet tank handle didn't work properly, so I had to remove the lid off and manually flush the tank. I notified the management when I checked out . The manager asked me I could have notified the night crew. I told the morning manager I was only staying obe night. Or else I would have for a longer stay. Needless to say I told the manager I was letting them know of the issues because I didn't want to be charged for items that were already broken. You decide if the price is worth it. I think next time I will go back and stay at the 5 stars grade 9 hotels and above. Sorry Candlewood. Also this is a privately owned property so you can tell difference. ![](https://a.travel-assets.com/ugc/hotel-reviews/9a440508-df86-4a8a-95af-251c3f11ee3d-1765043146397.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f59e8b05-b172-4afc-87f8-68b69611b554-1765043145338.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a3e2c039-e790-48e2-b141-53753aebc168-1765043146304.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9a161d96-e69a-4934-be1d-5b2d01860114-1765043145623.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Leticia Stayed 1 night in Dec 2025 Verified ### 4/10 Poor #### Emmett 2 Oct 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Staff was nice and helpful. Room left a lot to be desired. The room had a kitchenette, the kitchen floor was sticky and there was food left in the refrigerator from a previous guest. The carpet in the rest of the room was gritty feeling, my son and I had to wipe the grit off our feet before putting on our socks. ##### Emmett Stayed 1 night in Sep 2023 Verified ### 2/10 Terrible #### Amber 8 Sept 2025 Disliked: Cleanliness The pictures on the website seem nicer than onsite. The hotel had a wierd stench. Rugs were stained throughout hotel. No ice machine. No pool available at the time. It was under construction. We walked in to the room and there were 2 roaches. The air conditioner didn’t work, the rooms were hot. The cabinet was broken in the bathroom. Coffee maker downstairs in the lobby the next day while I was making a cup of coffee out of the automatic machine had 2 roaches running around the food area. I spoke to the front desk, and very politely told them about it. The staff was friendly and no other issues. I’m not one to complain but I was kind of disappointed. My daughter and I drove 10 hours for a concert and stayed 2 nights. The cleaning staff didn’t even give us clean towels or even come in to do upkeep while we were gone. ##### Amber Stayed 2 nights in Aug 2025 Verified ### 4/10 Poor #### Joanna 21 Jun 2025 Disliked: Amenities, property conditions & facilities This property wasn’t clean. The tv didn’t work. The time on the tv was off so you couldn’t get any live tv and it wouldn’t connect to any internet so there was no ability to watch tv. The bed smelled and there were hardly any towels for the shower. They had shampoo and conditioner and body wash but it was hard to get the body wash out of container. There was no mat in the bathtub so I was careful as it felt a bit slippery. All in all we booked this place to go to a concert in the area. The cleanliness had a lot to be desired. Small interaction with staff but they were friendly. ##### Joanna Stayed 1 night in Jun 2025 Verified ### 6/10 Okay #### Sarah 12 Mar 2026 Liked: Cleanliness, staff & service This hotel was OK. It’s older and a bit rundown. I paid the premium price because it was during the rodeo. It definitely was not worth that price, but it was convenient. It’s doable for a place to sleep, but definitely not luxurious. ##### Sarah Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Robert 11 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room was very clean and spacious. ##### Robert Stayed 1 night in Nov 2025 Verified ### 4/10 Poor #### Renee 23 Mar 2026 Disliked: Cleanliness, property conditions & facilities Nrg close, no shuttle. Pool not available to use. Weed smell as soon as you walk in lobby and exit the elevator. The room had prior people clothes and towels still in it. Disnwasher not close. Lamp was hanging by wire so scared to use. Ac in bedroom horrible. Fold out sofa not close so couch and sleeper sofa not able to use as well. Pictures very misconceiving. One maid was very nice. Complained to front desk. Nothing happened. Horrible experience for what i paid. Will not use service again. ##### Renee Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Tymah 20 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Will definitely be back again! ##### Tymah Stayed 2 nights in Jul 2025 Verified ### 8/10 Good #### Robert 10 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Yes the where ##### Robert Stayed 2 nights in Nov 2025 Verified ### 2/10 Terrible #### Michael 5 Jan 2026 Disliked: Cleanliness, amenities, property conditions & facilities We saw 2 different bugs in the bathroom over a 1 night stay. The whole property had a smell to it, and the smell traveled with us after staying there one night. The pool had a closed sign with no opening date. The dishwasher had an inch of water in it. Aside from those things, the place was average. ##### Michael Stayed 1 night in Jan 2026 Verified ### 8/10 Good #### Bryana 19 Sept 2025 Liked: Staff & service Disliked: Amenities The staff is great. The area is questionable due to homeless population. ##### Bryana Stayed 2 nights in Sep 2025 ---