"This review is specifically about the staff working valet parking morning of Sunday 5/17/2026. He had a very bad attitude and I seriously recommend some customer service training for him. I misplaced the valet ticket given to me the night before, in spite of the fact that my jeep was parked right in front of the hotel he refused to give me my keys. My last name and my room number was written on the tag on the keys but he just refused to open the key cabinet to look for my keys. He kept asking me over and over what my tag number was and I kept telling him that I did not know what it was so he simply said he couldn't help me. What was I supposed to do? Leave my car there and walk home? Very poor management. Will never stay there again."
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