Beautiful property, Exceptional staff
This property is first rate. I would stay here again without a doubt. The grounds are breathtaking and right on the beach with plenty of hammocks and beach chairs to lay out and relax. The food was delicious at the restaurant. The room was large and clean. All of that alone would have me stay again, but the real stars of this property are the staff. They are so friendly, courteous, and helpful that at times I was actually taken aback by their kindness. Every single one takes the time to remember your name and go out of their way to greet you. They always took that extra step to make sure I was happy and comfortable and having the best time. Darwin, who works in guest services, seemed to always be right there when I needed something. He was exceptional- professional, knowledgeable, and had whatever I needed- whether it be bug spray or a dinner recommendation. Captain Larry and Dennis the Menace (the coconut boss), both beach captains, were also exemplary. Every day, patrolling the beach keeping everyone laughing, happy, and full of fresh-off-the-tree coconut water. They were so sincerely friendly and did whatever they could to make sure you relaxed in the best possible way. It was impossible not to smile when you saw them coming your way. Raoul, the bartender at the swim up bar, was also a treat- mixing up fun, fresh drinks and keeping us laughing and talking poolside. And every morning, Edison and Osmani were waiting with smiles to fill us up with coffee and breakfast.