Ratings based on 1,427 Verified Reviews

3.1 out of 5
69% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Tahiti

Well renovated hotel, quiet place, good price

Posted 04-Jun-2017
Pros: Very pleasant place, room well confortable, large bed with 4 pillows.
Cons: Need more choice in the boutique (food and items), review opening and closing hour.
Location: Hotel surrounded by many restaurents, food court from Ala Moana, shopping
Employees very professional, very helpful, very friendly. The hotel is near restaurents, ala moana center, wallmart, ross... very cheap parking. Hotel room very affordable and place very quiet. I will come back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-May-2017
Nice and convenient location, family oriented. One of our favorite hotel. Only inconvenient issue is that they should have more guest parking on the hotel grounds.
5 out of 5
Recommended
for Everyone
by A verified traveller from Torrance, Ca

excellent location fo resturants and shopping

Posted 16-Apr-2017
Pros: Excellent convenient locations
Cons: None...Hotel personnel does an excellent job to accomodate guests.
Location: shopping,resturants, and very convenient place to meet local relatives and entertain them at Pagoda resturant.
Excellent convenience to resturants and shopping and easy excess for relatives to meet us here and dine at Pagoda resturant.
Comment from Hotel Management
21-Apr-2017 by Paul Dun, Hotel Management
Aloha Carol! Thank you for taking the time to share your review. I am very happy to hear you had a wonderful experience with us and that you were able to easily meet up with your relatives at our ideal location! Thank you for your kind words about our friendly and dedicated staff! We hope to have the pleasure of welcoming you back again soon! Mahalo and a hui hou!
4 out of 5
Recommended
for Everyone
by A verified traveller from Big Island of HI

Convenient central location

Posted 11-Apr-2017
Pros: The staff and location
Cons: There were a few minor appearance flaws in the bathroom, but everything worked fine.
Location: Great downtown location. Close to clinics and shopping
The woman at the front desk was wonderful. I came over from an outer island for eye surgery and she was very warm and accommodating. The security guard helped with my wifi connection, the maintenance man helped with the air conditioner settings, and the housekeeper was great. The rates are reasonable, and the room was stocked with everything you could need!
Comment from Hotel Management
15-Apr-2017 by Paul Dun, Hotel Management
Aloha Diana! Thank you for taking the time to share your lovely review. I am so happy to hear you had a wonderful stay and that you were well taken care of by our friendly and helpful staff! I appreciate your kind words and valuable feedback, we are always striving to improve upon the environment we provide for our guests. It was a pleasure having you and we hope to welcome you back again soon. Mahalo and a hui hou!
4 out of 5
Recommended
for Everyone
by A verified traveller

Yes, very convenient to everything-Ala Moab's Shop

Posted 25-Mar-2017 on Orbitz
I had a Great time in Hawaii this trip, and the Pagoda always makes me feel like I'm at Home!!
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 22-Mar-2017
Hotel is convenient. Only prob twice room was not serviced.
5 out of 5
by Seow Heng

I shall stay again at this hotel on my next visit.

Posted 20-Mar-2017 on Hotels
The service at the front office is excellent.
5 out of 5
Recommended
for Everyone
by A verified traveller

Alvin services

Posted 18-Mar-2017
Cons: Only issue was the air conditioner was hard to change.
The hotel was great. The room clean. The staff was friendly.
Comment from Hotel Management
14-Apr-2017 by Paul Dun, Hotel Management
Aloha and thank you for your review. I am so glad you had a wonderful time and that our friendly staff provided excellent service. Thank you for sharing your valuable feedback. We hope to welcome you back again soon. Mahalo!
3 out of 5
by A verified traveller from Hawaii

Convenient location

Posted 17-Mar-2017
They charged a lot of fees for services that I didn't use. Amenity fee, general excise tax twice, and transient accommodation tax at 9.25%. Also chared me upgraded room charge but the room was the same as standard room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Pagoda Inn - close to shopping , restaurants

Posted 17-Mar-2017
The location of the hotel is ideal for the budget traveler. It is close to Walmart and Don Quixote grocery and food court complex. If Walmart doesn't stock the fruits one desires, try the Eco Market (a Korean grocery store near before Chick and Meck). Ala Moana mall is an ten minute stroll from the hotel. There is a J and J Bakery one block from the mall. The restaurants in the immediate area are Asahi Grill, Like Like, and Sorabol. There are eateries lined along a parking area between Subways and Raging Crab. For Waikiki Beach, there is bountiful public transportation near Ala Moana.
Comment from Hotel Management
14-Apr-2017 by Paul Dun, Hotel Management
Aloha and thank you for taking the time to share your review. I am so happy to hear you enjoyed our ideal location and had a wonderful stay! Thank you for sharing your recent experience, we hope to welcome you back again soon!