Title: @ Marbella Lane - Waikiki Studio | Beach 15 Steps Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # @ Marbella Lane - Waikiki Studio | Beach 15 Steps ![On the beach](https://images.trvl-media.com/lodging/37000000/36950000/36942800/36942720/86b658c0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/37000000/36950000/36942800/36942720/cb0bddb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/37000000/36950000/36942800/36942720/4310081c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/37000000/36950000/36942800/36942720/5334ced3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail](https://images.trvl-media.com/lodging/37000000/36950000/36942800/36942720/18581bbb.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location In the heart of Waikiki, Waikiki Grand Hotel offers an unbeatable location with everything within walking distance - beaches, restaurants, shopping, and family-friendly activities. This studio features a spacious kitchenette and modern stone floors. Enjoy the wall-mounted flat screen TV from the king-size bed or head to the Public Patio on 10th floor for panoramic views of Diamond Head. 8.0 Very good ### Entire apartment 1 bedroom1 bathroomSleeps 2306 sq ft ## Popular amenities - Dryer - Parking available - Washer - Pet-friendly - Pool - Kitchen ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### @ Marbella Lane - Waikiki Studio | Beach 15 Steps Summary: Waikiki Grand Hotel is in the absolute best location in Waikiki! • 306 SQFT • sanitized, self-checkin (contact free) • everything is walking distance - beaches, restaurants, shopping, honolulu zoo & waikiki qquarium, family-friendly activities, nightlife, and public transportation • located on the preferred 'front' of the waikiki grand hotel, that over looks diamond head, honolulu zoo park and is one block from the world famous waikiki beach • parking is not included with this studio • Public Patio is located on the 10th floor The Space: Managed by | Marbella Lane | Full-service vacation rental property management | Top 1% performer by AirDNA studio • 1 bath • 1 kitchen Additional Notes: Please be aware that the community pool is managed by the Hotel Management team. Any alterations to the schedule or maintenance procedures in the pool area can affect the pool availability and are not within our jurisdiction. Thank you for your understanding. Studio remodeled with a spacious kitchenette, built in electric cook top and regular size fridge. The entire unit finished with stone floors, tons of storage and 'smooth' ceilings for a clean modern look. And Enjoy the wall mounted flat screen TV from the king size bed! Note: located in permitted resort area (134 Kapahulu Avenue, Honolulu, HI 96815) The Neighborhood: Waikiki Grand Hotel is right across street from small pier, ocean, and zoo. This end of Waikiki has the largest and best beach of the strip. Kapiolani Park and Waikiki Aquarium are a few minutes walk, 5 minutes or less. Getting Around: • Parking info. There is no parking included with this apartment. Building parking is $35 plus tax per day - call Waikiki Grand Hotel reserve a spot. • You can park for free around Kapiolani park which is about a 5-minute walk. Parking is on the "Paki Street" side of the park and along Monsarrat St. Kapiolani Park has free metered parking from 6pm-10am daily and all-day on Sundays. • Across the street, you can park at the zoo for only $1 an hour. This can be the cheapest option since you only pay for what you need. • If you choose not to rent a car, there are multiple bus routes just steps away. Uber or Lyft also available. I recommend only renting car on days you plan to go North Shore. Everything else is walking distance or easily accessible by bus which is one of the best systems in US. Other Things to Note: CANCELLATION POLICY: Specific Cancellation policy applies on each platforms. NO Refund within 30 days of check-in, if you book on our website. Security Deposit ($500 USD) — • Smoking, Events/Parties are \*STRICTLY\* Prohibited, Security Deposit at Risk!! \- Due to the fact it is centrally located, you may experience louder than necessary in respect to public noises \- If you need a quieter stay, we do have other units available, please contact the host • Coin Laundry onsite with $1.5 each time Additional note:- Please respect the community: No parties, events and keep outside noise to a minimum after 10pm. Ask for approval if you've visitors, and additional guests fees applies. Groups of visitors, and party size visitors are not allowed. — We are delighted to offer a pet-friendly property! If you wish to bring your furry friends along, there is a fee of $100 per pet per stay. Also, extra guest fee applies after 2 guests, $25 per person, per night. Interaction with Guests: We respond promptly to messages, calls or e-mails. ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool - Heated pool - Outdoor pool ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Car recommended - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Dishwasher - Kitchenette - Microwave - Oven - Paper towels - Refrigerator - Spices - Toaster ### Dining - Dining table ### Bedrooms - Bedroom - Bedsheets provided ### Bathroom - 1 bathroom - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - TV with cable/satellite channels ### Outdoor areas - Balcony - Garden - Outdoor furniture ### Laundry - Laundry facilities - Washing machine ### Work spaces - Desk - Desk chair ### Comfort - Air conditioning ### Pets - Pet friendly - Welcoming cats and dogs only - Up to 23 kg per pet ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Iron/ironing board ### Location highlights - Near a zoo - Near the marina - Near the ocean ### Things to do - Heated pool - Birdwatching nearby - Cycling nearby - Ecotours nearby - Fishing nearby - Hiking/biking trails nearby - Horseback riding nearby - Kayaking nearby - Motor boating nearby - Snorkelling nearby - Surfing/bodyboarding nearby - Swimming nearby - Whale watching nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher - Deadbolt lock ### General - Garden - Unit size: 306 square feet ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/56000000/55360000/55352600/55352507/1fc18964.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### @ Marbella Lane - Breezy Studio@Diamond Head Beach Hotel Diamond Head - Kapahulu - St. Louis - Kitchen - Washer - Dryer - Free WiFi 9.4 Exceptional 42 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=55352507&PinnedHotelID=55352507&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/36000000/35600000/35594800/35594708/w1004h839x0y7-dc948b19.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PRICE Drop!!!True Oceanview Waikiki Studio B Diamond Head - Kapahulu - St. Louis - Sea view - Pool - Hot tub - Kitchen 8.8 Excellent 26 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=35594708&PinnedHotelID=35594708&HadPinnedHotel=true®ionId=-1&adults=2) ![Sun-loungers](https://images.trvl-media.com/lodging/38000000/37790000/37787900/37787803/7912b166.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### @ Marbella Lane - Mountain View Studio Waikiki - Sea view - Pool - Kitchen - Washer 8.2 Very good 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=37787803&PinnedHotelID=37787803&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/116000000/115880000/115879600/115879564/w3995h2246x0y6-2a001ecf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ☀Waikiki Grand Hotel® 214-2025 Remodel Energetic Queen Studio w/Lanai sleeps 2 Waikiki - Pool - Pet-friendly - Free WiFi - Air conditioning 6.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=115879564&PinnedHotelID=115879564&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/77000000/76780000/76770400/76770374/10a7a05c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### @ Marbella Lane - Marina Studio near the beach Waikiki - Sea view - Pool - Free WiFi - Air conditioning 6.0 3 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=76770374&PinnedHotelID=76770374&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby](https://images.trvl-media.com/lodging/22000000/21720000/21716900/21716832/76992b54.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bamboo Hotel - Privately owned Queen Studio - Balcony, Steps to Waikiki Beach Waikiki - Hot tub - Kitchen - Washer - Dryer 9.2 Wonderful 86 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=21716832&PinnedHotelID=21716832&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/19000000/18970000/18968800/18968709/w3995h2246x0y6-e4ae735e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ♨HOT Guest-Fave! Spacious 7th Flr QUEEN Suite w/Kitchenette-WAIKIKI GRAND HOTEL® Waikiki - Pool - Kitchen - Washer - Dryer 8.4 Very good 45 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=18968709&PinnedHotelID=18968709&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/104000000/103170000/103160400/103160305/491d3e44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Affordable Luxury in Waikiki Waikiki - Pool - Kitchen - Washer - Dryer 9.2 Wonderful 23 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=103160305&PinnedHotelID=103160305&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, sun-loungers, beach towels](https://images.trvl-media.com/lodging/19000000/18770000/18763000/18762938/0c4fd775.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amazing Diamond Head and Ocean Views, Prime Location-Free High Speed Wifi Waikiki - Sea view - Pool - Kitchen - Washer 8.8 Excellent 120 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=18762938&PinnedHotelID=18762938&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels](https://images.trvl-media.com/lodging/92000000/91480000/91471100/91471053/e6b00b4d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ⛱ Close to Beach Queen Studio with Balcony & Pool- Waikiki Grand Hotel® Waikiki - Pool - Kitchen - Pet-friendly - Free WiFi 8.6 Excellent 19 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=91471053&PinnedHotelID=91471053&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Rules • No smoking • No pets • No parties or events • Check-in time is 3PM - 12AM (midnight) ### Pets Pets are allowed Service animals are welcome, and are exempt from fees Welcoming dogs and cats only 1 total (up to 23 kg per pet) Note from host: Charge may apply ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts cash On-site parties or group events are strictly prohibited Long-term renters welcome Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit and a deadlock This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation Property Registration Number TA-071-830-1696-01, 260270310068, GE-071-830-1696-01 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is recommended for transport to and from this property ### Property is also known as 5bdd86e4f7f4cf004844ed0c ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.27186%2C-157.82170&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gD0DOodbq-IqIP3Jz-Q5dy9tCfg=) Honolulu, HI #### What's nearby - Honolulu Zoo - 2 min walk - 0.1 miles - Waikiki Beach - 7 min walk - 0.4 miles - International Market Place - 10 min walk - 0.6 miles - Royal Hawaiian Center - 15 min walk - 0.8 miles - Waikiki Beach Walk - 17 min walk - 0.9 miles #### Getting around - Hālaulani / Leeward Community College Station - 25 min drive - Honolulu, HI (HNL-Daniel K. Inouye Intl.) - 17 min drive #### Restaurants - ‪Lulu's Surf Club - ‬1 min walk - ‪Deck. - ‬1 min walk - ‪Kai Coffee - ‬5 min walk - ‪Tikis Grill & Bar - ‬2 min walk - ‪Denny's - ‬3 min walk ## Frequently asked questions ### Does @ Marbella Lane - Waikiki Studio | Beach 15 Steps have a pool? > Yes, this property has an outdoor pool. Pool types include heated pools. ### Is @ Marbella Lane - Waikiki Studio | Beach 15 Steps pet-friendly? > Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. ### What time is check-in at @ Marbella Lane - Waikiki Studio | Beach 15 Steps? > Check-in begins at 3:00 PM. ### What time is check-out at @ Marbella Lane - Waikiki Studio | Beach 15 Steps? > Checkout is at 11:00 AM. ### Where is @ Marbella Lane - Waikiki Studio | Beach 15 Steps located? > Nestled on the beach, this Waikiki apartment building is within a 10-minute walk of Honolulu Zoo and Waikiki Beach. International Market Place and Kaimana Beach are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## @ Marbella Lane - Waikiki Studio | Beach 15 Steps Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.2 Location ### 2.0 Eco-friendliness ### 5.4 Property conditions & facilities 10 - Excellent 17 8 - Good 7 6 - Okay 8 4 - Poor 3 2 - Terrible 2 ### 6/10 Okay #### Crispina 10 Feb 2025 Liked: Communication Location is good near the beach. ##### Crispina Stayed 7 nights in Jan 2025 ### 6/10 Okay #### Shannon Y. 27 Feb 2025 Liked: Check-in, communication, location, listing accuracy #### Great location The room was exactly like the pictures and the customer service communication with the property manager was exceptional. We did have a few hiccups during our stay but overall it’s a beautiful view from the room and perfect location. ##### Shannon Y. Stayed 7 nights in Feb 2025 ### 6/10 Okay #### Sharon L. 13 Mar 2025 Liked: Check-in, communication, location, listing accuracy #### Needs updating. This place is super convenient and and just an overall perfect location, the view from the window is spectacular. However, it needs some deep cleaning and some updating. For the price and location though I would recommend. ##### Sharon L. Stayed 3 nights in Mar 2025 ### 6/10 Okay #### Donna P. 4 Apr 2025 Liked: Listing accuracy Disliked: Check-in #### Great location except for how noisy it is. Busy street and bar below with loud music Simple compact accommodations. Beautiful view but windows dirty. One frying pan that is warped. Minimal closet space. ##### Donna P. Stayed 6 nights in Mar 2025 ### 8/10 Good #### Claude M. 16 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Noisy until 2.00 Look good ##### Claude M. Stayed 14 nights in Jan 2025 ### 4/10 Poor #### Athony b. 23 May 2025 Liked: Location Disliked: Communication #### Old dirty, with cheap china and old pots and pans code violation with AC water dripping in room The AC unit had its condinsation tube draining into a bucket under the cabinet that overflowed into the room there was only one small carpet in the unit..old pots and pans and there was no table at all in the unitI would not recommend this room at all ..its gets a 3 out of 10 only for the view ##### Athony b. Stayed 23 nights in Apr 2025 ### 10/10 Excellent #### Serge F. 6 Dec 2024 Liked: Cleanliness, communication, location, listing accuracy #### Waikiki grand hôtel Très bien localiser. Air conditionné est toutefois un peu bruyante. Le condo reflète bien l'annonce de VRBO. ##### Serge F. Stayed 13 nights in Nov 2024 ### 10/10 Excellent #### Tim D. 18 Feb 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great condo! The condo is close to the beach, the staff is great and we will return! ##### Tim D. Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Alex K. 8 Jul 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location and View Great location! You can see both the beach and the mountains from the condo. It was clean and easy checkin ##### Alex K. Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### Peter D. 30 Aug 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Excellent Fantastic! Would stay there again next trip!!! ##### Peter D. Stayed 7 nights in Aug 2024 ### 8/10 Good #### Ty T. 8 Jan 2025 Liked: Cleanliness, communication, location, listing accuracy #### Charming The South location made it easier to get out of Waikiki which I know can be a headache. It was overall an incredible experience and the room was very comfortable at night and during the day. It was helpful to see the vacuum against the wall as you can imagine a lot of sand gets into the room. I think I would stay here again. ##### Ty T. Stayed 14 nights in Dec 2024 ### 8/10 Good #### Michael F. 23 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Solid Option for Waikiki Beach Overall our stay was good. The feel of the room and building is more casual, sort of a beach feel, which I suppose is appropriate for the setting. I had the impression from the listing that it was going to be a more upscale property. The location is not 15 steps as indicated in the listing, instead a long block away but still convenient to Waikiki Beach. Free parking is easily available on the street. Anyone considering a stay should understand that Waikiki Beach is a busy, noisy place, which can disrupt sleep, so just be aware of that when booking. There appear to be less expensive options with a city view, which could be a better value. Having a partial ocean view without a balcony is not really worth a premium when spending time mostly out and about. ##### Michael F. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Wayne B. 28 Jan 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Basic no-frills studio A great location near the beach and basic nearby services. Everything worked fine, tv requires streaming accounts so couldn't even watch local news. Our main complaint was there is no table or chairs to eat -- however, it wasn't advertised as having so our bad for not noticing. Even tv trays would have been helpful. Host was prompt with any messaging. ##### Wayne B. Stayed 8 nights in Jan 2025 ### 2/10 Terrible #### Becky M. 22 Apr 2023 Disliked: Cleanliness, check-in, communication, location, listing accuracy #### The booking, check-in process and communication were great! The room was stocked with the items mentioned on the website. Good place to stay if you want to hang in Waikiki everything is very close ##### Becky M. Stayed 7 nights in Apr 2023 ### 10/10 Excellent #### Verified traveller 3 Apr 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful views, best beach! We loved being on the edge of Waikiki, with the views of ocean, zoo, and Dimond Head. The protected calm beach next to the pier was perfect for us, and the beach chairs saved us each the cost of renting for $10 per hour! We also enjoyed the 10th floor patio and meeting some of the year round residents. ##### Verified traveller Stayed 4 nights in Mar 2024 ### 8/10 Good #### Stefan Z. 30 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great location..but Everything was great except the noise from the bar downstairs. The room, communications and check in process all great. Location is awesome. No issues whatsoever. BUT…there’s a bar with no windows on the second floor and the party goes on until 2 am every day. If that doesn’t bother you this is your place. If it does thou.. ##### Stefan Z. Stayed 10 nights in Oct 2024 ### 6/10 Okay #### Diane 10 Feb 2023 Nor 15 steps from beach. Very dated! ##### Diane Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Bonnie W. 24 Aug 2024 Liked: Cleanliness, communication, location Disliked: Check-in #### Great location; convenient We like the price and features of this property. The bed was very comfortable. The room was super clean. Great view. The kitchen was convenient. The unit could use some towel bars and/or hooks. The host was very responsive and communication was good. The 10th floor deck gave great view of Diamond Head and the Pacific looking to the south. The pool was enclosed next to the parking lot. We never went there. The staff was very nice. The Hulu Bar and the burger joint were in the Hotel; that was convenient. We walked to the beach; it was 1/2 block away. Starbucks and ABC stores were adjacnet. ##### Bonnie W. Stayed 8 nights in Aug 2024 ### 8/10 Good #### Jodee M. 11 Jan 2024 Liked: Cleanliness, check-in, location #### Location! The best location of Waikiki. This unit has no double pane windows so you hear street noise and the bar tel 1:30 am. A real nightmare. Motorcycles are all the time… unit was adequate. ##### Jodee M. Stayed 11 nights in Dec 2023 ### 6/10 Okay #### Steve C. 16 Oct 2024 Liked: Cleanliness, check-in, location, listing accuracy #### Average room Room 509 at the Waikiki Grand Hotel was okay. We had some trouble getting the TV to work. The air conditioner blew directly at our faces while in bed, and didn't seem to be a way to redirect it. The windows were taped shut, yet other rooms in the hotel had windows that opened. The mattress was lumpy which caused my wife to have trouble sleeping and irritated her (already) bad back. For the price of the room, it was adequate but probably would not recommend it to anyone. ##### Steve C. Stayed 8 nights in Oct 2024 ### 2/10 Terrible #### Allison 7 Nov 2024 Disliked: Amenities, property conditions & facilities, communication The best bit was location good and good toilet roll. Nothing else really, Hard to enter property, held to Ransome by having to pay another $45 USD TO GET THE PIN NUMBER FOR DOOR ENTRY. Dated property. Nowhere to eat, lights not working, lights not turming off, noisy aircon u it. Just needs a good renovation and getting up to standards for the price charged. Never reccommend or go to there again. Customer service was bad to, no help onsite as seperate from Hotel , really like an Air B n Bat extaushinate price. Very Dissappointed and felt ripped off. No damage to the property by us yet we were forced to pay a $45 Damage Waiver to gain a text on arrival for the pin code for door. This os totally unacceptable. Anyone thinking of booking through "Marbella", don't bother. A unprofessional company. Only for their own gain. Not to provide a pleasant service or stay. ##### Allison Stayed 9 nights in Oct 2024 ### 6/10 Okay #### Alexandra E. 30 Dec 2023 Liked: Check-in, location Disliked: Listing accuracy #### Beautiful View with Shortcomings Beautiful view room in a great location with two fast elevators and a courteous staff who want to be helpful, however: 1) Our refrigerator didn’t work; so, two curdled containers of cream later, Marbella finally brought us a working fridge. 2) The air conditioner was too close to the bed and blasted our heads with cold, making it impossible to sleep. We solved this problem by placing the two provided fans at the base of the bed. 3) The hot water was intermittent. 4) And, yes, my husband killed four cockroaches…just small ones though. 5) Noisy street outside; the white noise from the fans helped to subdue it. 6) Dirty windows needed to be cleaned! ##### Alexandra E. Stayed 10 nights in Dec 2023 ### 4/10 Poor #### Jeff and Lisa W. 4 Mar 2024 Liked: Location Disliked: Cleanliness #### Great Location, Frustrating Experience The location was the best part of this booking; the suite is as described, and close to the beach. However, the quality of the cleaning when we arrived was not great, and there were cockroaches in the kitchen, which we didn’t discover until part-way through our stay; the unit needed pest control and a thorough deep-cleaning. Our biggest issue was that the fridge/freezer didn’t work properly, despite the management company promising in advance that this unit would have a freezer; we noted on arrival (at midnight) that there was a second bar fridge in the unit, and that the normal sized fridge/freezer was not operating properly. We notified Marbella Lane promptly the next morning, and they pretended that it was a new problem, wanting photos, asking for a site visit, etc. The local staffer did appear, and admitted that this was a known issue; thus began a saga of dozens of emails back and forth with Marbella Lane, trying to get the issue resolved. I depend on medication that must be kept at a particular temperature, and on ice packs for pain management. They promised they were “on it.” Their messages were polite, and it seemed like the local staffer genuinely tried to help, but the new fridge/freezer still wasn’t delivered for six days, and that severely affected my ability to enjoy the vacation. They also had many odd “rules”, and threatened extra fees for any wear and tear, make-up on towels, etc. Bottom line: we’ll choose a different suite next time. ##### Jeff and Lisa W. Stayed 10 nights in Feb 2024 ### 10/10 Excellent #### Kristyn O. 21 Jan 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Amazing Views and Rental Company My husband and I stayed here for our honeymoon and absolutely LOVED the room. From one direction you see gorgeous views of Diamond Head, and the other the beautiful ocean. You can see the sunrise come up over the Mountain right from the room, or you can walk to the pier which is right past the hotel. We had an issue with the TV connection when we first arrived, and Marbella was right on top of it making sure it was taken care of. There was NO lapse in time communicating on their end, which we really appreciated! The room actually had more than the description (unless I didn’t notice it when we booked). They provided pretty much everything including beach towels, beach chairs, a beach bag and flippers for snorkeling. Everything else in the description was on point (if not more) and we had EVERYTHING needed to cook. They provided dishes, silverware, coffee, sugar, trash bags, all the cookware, a bottle opener, a water cooler, dish soap/sponge, paper towels, toilet paper, bath towels, a pack and play, two blow up mattresses, an iron, a blow dryer, shampoo, conditioner, body wash, a vacuum, mop, broom and dust pan and also extra heavy blankets (I’m extremely Anemic so that was a huge bonus for me)! Everything was well labeled for locating it too! After checkout they did hold our bags so we didn’t have to lug them around (as we had a large gap between checkout and our flight), but the Hotel itself didn’t seem to want to do it. We were told others had priority because we weren’t “their guests”, which was the really the only downside because we were told that was a service offered. I don’t believe this was actually an issue with the rental company itself (considering how well we were accommodated), so regardless, we give this rental 5 stars! Thank you so much for letting us stay in your second home, we had a wonderful experience! ❤️ ##### Kristyn O. Stayed 4 nights in Jan 2023 ### 10/10 Excellent #### Sydney H. 23 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy ##### Sydney H. 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