Ratings based on 1,707 Verified Reviews

3.6 out of 5
82% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Great stay

Posted 25-Feb-2017
Pros: Near the airport and clean room.
Cons: Nothing much. Maybe repaint the first floor of the secondary building.
Location: Near bus stops. Pearl harbor really close, bit northwest. 1 hour bus ride southeast to Waikiki and its main hotels, Zoo, beach, and aquarium.
Made a last minute booking and I was still able to get a room. Pros: Comfortable beds Clean Convenient for bussing (if you want to go to Waikiki or Pearl Harbour) - bus stops just outside Near the airport (walkable) (free shuttle to and from) Offers shuttles to Plaza Hotel for dinner on some days Has its own restaurant for breakfast and dinner on some days Has a mini convenience store inside for quick meals or water, etc. Has fridge, microwave, and TV. Nice view when eating breakfast (pool is just outside) Cons: Near freeway so it can be a little noisy No fan in bathroom (small vent is there though) No desk, but there is a table
Comment from Hotel Management
25-Feb-2017 by Ellie, Hotel Management
Aloha - Mahalo you for staying at Airport Honolulu Hotel and for sending us your feedback! We are glad to hear we were able to please you and meet your expectations. We look forward to welcoming you back again soon! Ellie Agustin, Director of Sales and Marketing
4out of 5
Recommended
for Everyone
by A verified traveller from Australia

Convenient hotel close to airport

Posted 20-Feb-2017
Pros: Close to airport, free shuttle.
Cons: Timetable of shuttles to/from airport would be handy.
Location: Close to airport.
We only stayed for one night in transit, the airport shuttle was quick and convenient and driver was very friendly. Hotel staff were helpful and room was very spacious and clean.
Comment from Hotel Management
22-Feb-2017 by Ellie, Hotel Management
Aloha Mel - Mahalo for staying at Airport Honolulu Hotel and for providing us with your great feedback! We are happy to know you enjoyed your stay with us and that we were able to meet your expectations. We look forward to hosting you again soon! Aloha! Ellie Agustin, Director of Sales & Marketing
3out of 5
Recommended
for Everyone
by A verified traveller from _

Close to airport

Posted 20-Feb-2017
Average in any terms. Nothing bad and nothing remarkable good
Comment from Hotel Management
22-Feb-2017 by Ellie, Hotel Management
Aloha - Thank you for staying at Best Western The Plaza Hotel! We are pleased to hear everything went well for you. Should you have any questions or concerns, please feel free to contact us! We hope to be able to host you again soon. Mahalo, Ellie Agustin, Director of Sales and Marketing
4out of 5
Recommended
for Everyone
by A verified traveller from Hilo

Rating

Posted 19-Feb-2017
Nice and convenient location. It was okay for where it was.
Comment from Hotel Management
19-Feb-2017 by Ellie, Hotel Management
Aloha Angie - Mahalo for staying at Airport Honolulu Hotel and for providing us with your great feedback! We are happy to know that we were able to meet your expectations. We look forward to hosting you again soon! Aloha! Ellie Agustin, Director of Sales & Marketing
5out of 5
Recommended
for Everyone
by A verified traveller

Very convenient hotel

Posted 17-Feb-2017
Pros: Laundry room, gym, restraunt, on-site parking, location worked out great for me.
Cons: Nothing I know of.
Location: Good hole in the wall restraunts in Kalihi and in Salt Lake which are very close by. Arizona Memorial is quick drive away.
Close to the airport, close to food, very clean. Very good rooms, can't hear neighbors or airplanes or even the highway which is right over head.
Comment from Hotel Management
17-Feb-2017 by ellie, Hotel Management
Aloha, Thank you for staying at the Airport Honolulu Hotel! We are glad to hear we were able to please you and meet your expectations. We look forward to welcoming you back. Mahalo, Ellie Agustin, Director of Sales and Marketing.
4out of 5
Recommended
for Everyone
by A verified traveller from Kailua-Kona

Hospital Stay

Posted 16-Feb-2017
Pros: Convenience to Kaiser Permanente.
Cons: Nothing I can think of.
Location: It was a hospital stay, so we did not do anything nearby.
It was most helpful to stay so close to Kaiser for my hip surgery. Especially for my husband to stay. He liked the restaurant, food and service also. Jean Hull
Comment from Hotel Management
17-Feb-2017 by Brent, Hotel Management
Aloha Jean, Thank you for staying with us Airport Honolulu Hotel recently. We hope your visit to Kaiser went well! We are appreciative of your response and look forward to welcoming you back again. Mahalo, Brent Kitsu Assistant General Manager
2out of 5
by A verified traveller

3 Star hotel at 4 Star price!

Posted 09-Feb-2017
Pros: Shuttle service
We need a hotel for one night only which offers shuttle service. The shuttle service was excellent but the hotel looks shabby and dirty. They offer double beds only for a couple whereas most accommodation offers queen or even king size beds. Cups offered in rooms are paper only. Yet the hotel is charging a higher rate than most other hotels in Honolulu. We would not stay again unless we have to.
Comment from Hotel Management
18-Feb-2017 by Ellie, Hotel Management
Aloha - We wanted to apologize for your most recent stay with us. We value your patronage and feel that we did not live up to the Airport Honolulu Hotel standards. We do try to ensure that each guest has a pleasurable experience with us and wants to return. We truly understand how valuable your time is here with us. We sincerely hope you will provide us with another opportunity to welcome you back to the Airport Honolulu Hotel. Mahalo, Ellie Agustin, Director of Sales and Marketing
4out of 5
Recommended
for Everyone
by A verified traveller from cao

不错的酒店

Posted 09-Feb-2017
距离机场比较近。酒店有到机场免费的shuttle bus。酒店附近没什么好玩的。 总的来说酒店的性价比比较高。
Comment from Hotel Management
18-Feb-2017 by Ellie, Hotel Management
Aloha Lilian - Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Mahalo, Ellie Agustin, Director of Sales and Marketing
3out of 5
Recommended
for Everyone
by A verified traveller from Edmonton Ab.

Close to airport

Posted 31-Jan-2017
Pros: Good beds, quiet. Pleasant staff
Cons: rooms need upgrading. Pineapple cut-outs on the doors have not been cleaned in a long time
Location: Right at the airport. Had no interest in things to do.
Within 5 min of the airport and very easy to get to - a good place to stay on a short layover. The building is somewhat dated and does need some upgrading. Beds were excellent and a quiet night. Breakfast menu suits everybody and prices were reasonable.
Comment from Hotel Management
03-Feb-2017 by Rebekah , Hotel Management
Aloha JJ, Thank you so much for taking the time to review our Hotel. We are happy you enjoyed the beds, quiet comfort and pleasant staff. We are working on a renovation plan for our rooms and will be using your feedback in this en devour. We appreciate the time you took to review and let us know where we were doing well and were we can improve. Mahalo!
5out of 5
Recommended
for Everyone
by A verified traveller from Texas

Very nice cozy hotel near airport

Posted 26-Jan-2017
Pros: Clean, friendly staff. Free shuttle 1/2 hr. to hour to airport.
Location: Arizona memorial and Aloha Stadium flea market 10 min. bus ride away.
Homey, very nice clean place. Staff feels more like family- so helpful going out of their way to find answers. This hotel caters mainly to VETS, military and their families. It is not a Waikiki hotel but more a convenience for those who have to visit nearby Pearl Harbor or Tripler Hospital. No frills but comfort and family feel. I am female and felt safe there. Their little hotel store had everything needed including ready-to-eat meals or microwavable meals at decent prices. The restaurant in the hotel served great breakfasts and nice dinners. Hotel has free shuttle to airport, and Tripler hospital. Taxi is parked outside but if you have the Uber or Lyft aps you an be picked up across the street. Highly recommended hotel for those on a limited budget as Waiikiki hotels are more pricey. Also, the bus that takes you to the Arizona Memorial at Pearl Harbor of the great Aloha Stadium flea market is just across the street. On Nimitz Highway but did not notice noise at all.
Comment from Hotel Management
03-Feb-2017 by Rebekah , Hotel Management
Thank you so much Mona for taking the time to let us know how your stay was. We are happy you enjoyed the Airport Honolulu Hotel.