Holyoke Merry-Go-Round

This hotel was perfect. Upon arrival we were greeted by a very friendly staff, especially Arbon and Ardit. We arrived before normal check in but they found a room for all of us and we were settling in within minutes of our arrival. Every team member we met, were friendly and professional, including the cafe staff. Ardit seemed to be everywhere. He worked the front desk upon arrival and was a bartender at night. Arbon and Ardit were very quick to make restaurant reservations and all proved to be excellent. Upon departure, Arbon arranged for transportation for us to the airport. The rooms were immaculate and the location of the hotel was terrific. We would definitely stay here again.

The valet was fast and professional, the room was clean, the staff are very helpful. I would definitely stay again!

This was a very clean and well-looked after property, and the staff went out of their way to check everything was in order.