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Reviews of Captain's Quarters Motel

2 out of 5
Captain's Quarters Motel
3242 Blue Star Highway, Saugatuck, MI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 436 out of 619 reviews" "
Rating 8 - Good. 157 out of 619 reviews" "
Rating 6 - Okay. 21 out of 619 reviews" "
Rating 4 - Poor. 3 out of 619 reviews" "
Rating 2 - Terrible. 2 out of 619 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed as a "girls trip." We felt very safe there. It was quiet, clean and very well landscaped. Would definitely stay there again.
Stayed 2 nights in May 2024
Response from Captain's Quarters on 10 May 2024
Thank you for that great review, we appreciate it! We're glad you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. By far the BEST towels my husband and I have ever used in any hotel! Turkish cotton need I say more! We will definitely be staying here again and not just for Tulip Time.
Stayed 4 nights in May 2024
Response from Captain's Quarters Motel on 9 May 2024
Thank you so much for the review! We look forward to seeing you both again!

10/10 Excellent

Joni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place to stay.
Stayed 1 night in May 2024
Response from Captain's Quarters Motel on 8 May 2024
Thank you for the review!

10/10 Excellent

Gabriel, Bataviz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice Owners. Very Accomodating.
Stayed 3 nights in May 2024
Response from Captain's Quarters Motel on 7 May 2024
Thank you for your review!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very Cute,Clean,Would call it Charming. And a wonderful easy breakfast.... Operated by Husband and Wife team. We will return.....
Stayed 1 night in May 2024
Response from Captain's Quarters Motel on 6 May 2024
Thank you for your kind words and we look forward to seeing you in the future!

10/10 Excellent

Beata

Liked: Amenities
As always amazing. Great area. Super nice accommodating owners. Super clean. I love coming back there and it will be always my to go place whenever i go to Saugatuck. Thank you. You are the best 😊💗
Stayed 2 nights in Oct 2023
Response from Captain's Quarters on 2 Nov 2023
Thank you for your rave review!

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean nice rooms. Owners extremely nice and helpful. Short walk into town. Would definitely return.
Stayed 1 night in Oct 2023
Response from Captain's Quarters on 31 Oct 2023
Thank you for the review and kind words!

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly young owners are operators.
Stayed 3 nights in Oct 2023
Response from Captain's Quarters on 27 Oct 2023
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to shopping, quiet, clean,owners very helpful and friendly.Would return again.
Stayed 3 nights in Oct 2023
Response from Captain's Quarters on 26 Oct 2023
Thank you for your review!

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Captain’s Quarters was very clean, the staff/owner was very friendly and helpful and the location was convenient to getting around the area.
Stayed 2 nights in Oct 2023
Response from Captain's Quarters on 13 Oct 2023
Thank you for your review!

8/10 Good

Greg

Stayed 1 night in Oct 2023
Response from Captain's Quarters on 30 Oct 2023
Thank you so much for the great review, we appreciate it!

10/10 Excellent

CHRISTINA, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet motel conveniently located within minutes of restaurants and shops. Clean and simple rooms with free breakfast and recommended activities for the weekend. This is our third time at Captain’s Quarters and I’m sure we’ll be back!
Stayed 3 nights in Oct 2023
Response from Captain's Quarters on 10 Oct 2023
Thank you very much for your review and we look forward to another visit from you all again!

10/10 Excellent

Talia

Travelled with partner
Liked: Staff & service, property conditions & facilities
Everything we needed! Cleanliness can’t be beat. Breakfast was simple, but enough variety. Everything was just right!
Stayed 3 nights in Oct 2023
Response from Captain's Quarters on 9 Oct 2023
Thank you for your review!

8/10 Good

Scott

Stayed 3 nights in Oct 2023
Response from Captain's Quarters on 30 Oct 2023
Thank you for the great review, we appreciate it!

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nic clean and well kept property. Friendly Staff. Quiet location.
Stayed 1 night in Oct 2023
Response from Captain's Quarters on 4 Oct 2023
Than you for your review!

10/10 Excellent

William

Stayed 1 night in Oct 2023
Response from Captain's Quarters on 24 Oct 2023
Thank you for your 5/5 rating.

10/10 Excellent

Debra

Stayed 1 night in Sep 2023
Response from Captain's Quarters on 2 Oct 2023
Thank you for the 10/10!

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Captain's Quarters on 27 Sept 2023
Thank you for the 5/5 !

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very quaint family owned motel. We were one of the last to be there as their summer season was ending. The room was clean and quiet. It was not far from the lake, restaurants and shopping.
Stayed 1 night in Sep 2023
Response from Captain's Quarters on 26 Sept 2023
Thank you for your 10 out of 10 review!

10/10 Excellent

Brooke

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Captain's Quarters on 24 Sept 2023
Thank you for the 5/5!

10/10 Excellent

william

Stayed 2 nights in Sep 2023
Response from Captain's Quarters on 22 Sept 2023
Thank you for your review.

10/10 Excellent

John, Battle Ground

Stayed 2 nights in Sep 2023
Response from Captain's Quarters on 27 Oct 2023
Thank you for your 5/5!

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little motel
This is a nice little motel very near (30 minute walk) to the central area of Saugatuck and also pretty close to Douglas. It's basic, but in very good condiiton, very quiet, and the owners, who are also the people running the property, are very friendly. I also liked the continental breakfast. My only concern is that you have to check in by 8:00 because that's when the office closes, so if you're going to be arriving late, this property would not be a good fit.
Stayed 2 nights in Sep 2023
Response from Captain's Quarters on 13 Sept 2023
Thank you for your great review. Our office does close at 8pm but we do offer a after hours checkin. We would just like any guests arriving late to contact us before 8pm so we can walk them through the after hours checkin procedure. We understand when travelling, getting here by 8 pm isn't always possible. We are glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

andrea wynne

Liked: Cleanliness, staff & service
Inexpensive, clean and friendly. All good!
Stayed 1 night in Sep 2023
Response from Captain's Quarters on 27 Oct 2023
Thank you for your review!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 2 nights in Aug 2023
Response from Captain's Quarters on 2 Sept 2023
Thank you for the great review! So glad you enjoyed your stay!

10/10 Excellent

Burak

Stayed 3 nights in Aug 2023
Response from Captain's Quarters on 28 Aug 2023
Thank you for the 10 out of 10!

10/10 Excellent

debra

Stayed 1 night in Aug 2023
Response from Captain's Quarters on 16 Sept 2023
Thank you for the great review!

10/10 Excellent

Thomas N.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So the property owners are just such a gem. They did an excellent job making sure we knew the fun things to do in town. Where to eat. Where to avoid. Breakfast was minimal, but who wants to eat breakfast at a motel when you have the insanely amazing options to have breakfast downtown Saugatuck. The Grow has one of the best breakfasts I’ve ever had. Anyway, the hotel was clean, no smell, quiet, and close to town. We will definitely stay again.
Stayed 1 night in Aug 2023
Response from Captain's Quarters on 14 Aug 2023
Thank you for your review and we look forward to seeing you in a future visit!

8/10 Good

Christopher, Naperville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Captain's Quarters on 14 Aug 2023
Thank you for your review.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and would stay here again and would recommend this place to others.
Stayed 1 night in Aug 2023
Response from Captain's Quarters on 11 Aug 2023
That you would recommend our place to others is one of the best compliments for us to receive! Thank you for your review.

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very pleasant stay; the room was clean and comfortable and they provided a coffee maker upon request. The grounds were like a park or a well groomed backyard with picnic tables, a firepit, and gardens to relax in after a day of sightseeing.
Stayed 3 nights in Aug 2023
Response from Captain's Quarters on 10 Aug 2023
Happy to hear you enjoyed the stay and thank you for the detailed review!

10/10 Excellent

Pietro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, you can reach Saugatuck by walk and the staff was hospitable.
Stayed 1 night in Aug 2023
Response from Captain's Quarters on 8 Aug 2023
Thank you for you review and kind words!

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
My adult daughter and I took a road trip to Saugatuck, and we chose the same motel my husband and I stayed in three weeks prior. It’s a great little motel, with very nice hosts. Its location is central to everything we wanted to do, and is very peaceful. We’ll definitely be back.
Stayed 3 nights in Aug 2023
Response from Captain's Quarters on 5 Aug 2023
Thank you so much for that great review! We hope to se you again soon!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very clean. Staff very friendly and helpful. Overall great value. Highly recommended.
Stayed 1 night in Aug 2023
Response from Captain's Quarters on 3 Aug 2023
Thank you for your feedback, we appreciate it. So glad you enjoyed your stay.

10/10 Excellent

Richard K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and great location
Our decision to stay at Captain's Quarters vs any other property came down to several criteria (in order of importance): 1) Cleanliness. Based on past reviews, we were comfortable with what we read and CQ did not disappoint. Excellent. 2) Location vs Price: CQ is not on the main drag of Saugatuk, but was only a 15-minute walk through a nice neighborhood which allowed quick access to the beautiful town but at a much better price point than the properties in town. 3) Locally owned- check. 4) Breakfast. CQ provided multiple options, with yogurt, hard-boiled eggs, English muffins, cold and hot cereals and an assortment of juices. It's not going to blow you away but it is perfect for a quick get and go. Look, I'm not a motel guy, but this quaint properly fit all of our criteria and I'd stay there again in a heartbeat. appreciate the experience.
Stayed 2 nights in Jul 2023
Response from Captain's Quarters on 2 Aug 2023
Thank so much for that great review, we appreciate it!So glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

debbie

Liked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Captain's Quarters on 3 Aug 2023
Thank you for your 5/5 rating!

10/10 Excellent

Alex, Fisherville

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quaint and friendly staff
Stayed 2 nights in Jul 2023
Response from Captain's Quarters on 1 Aug 2023
Thank you for your review!

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, simple, clean, helpful staff.
Stayed 3 nights in Jul 2023
Response from Captain's Quarters on 28 Jul 2023
Thank you so much for your feedback, we appreciate it! We hope to see you again soon!

6/10 Okay

Denise

Travelled with group
Liked: Cleanliness
Saugatuck is way overpriced. This is close to town and inexpensive compared to others.
Stayed 2 nights in Jul 2023
Response from Captain's Quarters on 22 Jul 2023
Thanks for your feedback.

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Stayed 2 nights in Jul 2023
Response from Captain's Quarters on 21 Jul 2023
Thank you for your feedback, we appreciate it very much. So glad you enjoyed your stay and look forward to your next visit!

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome owners/proprietors, incredibly friendly and accommodating. Property resembles a small resort w/ picnic tables, lounge chairs, outdoor fire pit and gas grill. Stay here.
Stayed 1 night in Jul 2023
Response from Captain's Quarters on 21 Jul 2023
Thank you so much for that great review, we appreciate it! We are so glad you enjoyed your stay!

10/10 Excellent

Gwen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, nice breakfast and super friendly owners!
Stayed 1 night in Jul 2023
Response from Captain's Quarters on 20 Jul 2023
Thank you for your great feedback, we appreciate it. We are glad you enjoyed your stay and hope to see you again soon!

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a Gem!
I highly recommend this motel! The owners are a young couple, who are friendly, helpful, and super guardians of this gem of a motel. It is very nicely refurbished, comfortable, and extremely clean! The breakfast was the typical hotel fare, but definitely adequate. We wouldn’t hesitate to stay there again.
Stayed 1 night in Jul 2023
Response from Captain's Quarters on 13 Jul 2023
Thank you for taking the time to review our motel, we appreciate it. So glad you enjoyed your stay and look forward to your next visit!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Captain's Quarters on 13 Jul 2023
Thanks for your 10/10!

10/10 Excellent

Nate

Stayed 1 night in Jul 2023
Response from Captain's Quarters on 1 Aug 2023
Thank you for your feedback, we appreciate it!

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice couple at the front (owners?), I thought everything was very clean and liked the bedding as well.
Stayed 2 nights in Jul 2023
Response from Captain's Quarters on 10 Jul 2023
Thank you for your review!

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet and clean. Very comfortable.
Stayed 1 night in Jul 2023
Response from Captain's Quarters on 11 Jul 2023
Thank you for your feedback!

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the motel !! The owners are so nice and friendly - looking forward staying there again!!!!
Stayed 2 nights in Jul 2023
Response from Captain's Quarters on 6 Jul 2023
Happy to see that you enjoyed your stay here! And thank you for your review!

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay!
Stayed 1 night in Jul 2023
Response from Captain's Quarters on 6 Jul 2023
Thank you for giving a 10 out 10!

2/10 Terrible

Alberto

Stayed 2 nights in Jul 2023
Response from Captain's Quarters on 25 Jul 2023
Due to your rating, it appears that you did not enjoy your stay. However, since there is no review to read, I do not know what we can improve on or what issues you may have encountered during your stay.